# Page 33 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 33 - Reviews of MailerLite

## Showing most helpful reviews

Showing 801-825 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CV

Cynthia V.  
Graphic recorder / sketchnote addict  
E-Learning  
Used the software for: Less than 6 months

### "Happy to be in"

November 15, 2021

5.0

Great

Pros

It's price and the templates and very easy way to design e-mail with drag & drop features

Cons

The green colour of Mailerlite (sorry... am an ecologist but I do not like too much the green in software)

Reason for choosing MailerLite

More visually appealing (I work with visuals) and the awesome templates and affordable price

Review Source

Response from MailerLite

November 18, 2021

I'n oh so utterly intrigued by your title, Cynthia! Hopefully you can share some of your sketches with us one day. I giggled just a bit with your cons as this is the first time I had to read that as a con but totally appreciate your feedback as an ecologist. Thank you for sending us this review, and I hope you have a lovely day.

LB

Leen B.  
Technical virtual assistant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Happy Mailerlite user!"

November 1, 2022

4.0

So far I'm loving it. For my own business, as well as my clients.

Pros

Easy to use, beautiful e-mails, perfect for a small business or start-up. Grateful for the support desk, even on a free plan. Mailerlite Academy is a plus as well as their GDPR guidelines!

Cons

So far nothing yet. Even when things went wrong, the helpdesk was there for support. On a free plan!!

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Flexmail](https://www.capterra.com/p/211683/Flexmail/)

Reason for choosing MailerLite

Overall beter in pricing and user friendly. YouTube tutorials and Mailerlite Academy. Best fit for my business and the businesses of my clients.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More options with Mailerlite, easier to use. Better for GDPR!

Review Source

ML

Mia L.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Works for me!"

February 2, 2023

5.0

One of the best parts about Mailer Lite is the customer support. Go with a paid plan that gives you that if you feel you need the support. All of the agents are great!

Pros

It has been easy since I started. Very plug and play and even when I was very new, it helped me feel more professional as I grew my new business. I know my contacts appreciate it too!

Cons

The shift from the Classic version to the new version was a little chaotic. But it is worth it.

Reason for choosing MailerLite

A friend suggested it. The price was right for where I was in my new business.

Review Source

GB

Ginger B.  
author  
Entertainment  
Used the software for: 2+ years

### "Solid product"

February 2, 2024

5.0

Reliable. Excellent integrations for automating subscriber signup and onboarding sequences. The mental gyrations are a bit difficult to wrap your head around, but their support is excellent.

Pros

Very happy with their support - their new AI gives quality answers, but their people really shine, and take the time to look into my data and get the answer right.

Cons

It can be a bit doggy in responsiveness.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

The options were either too expensive, or not competent enough.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

They wanted more money and did not supply value to go with it.

Review Source

KB

Krissy B.  
Editor  
Writing and Editing  
Used the software for: 2+ years

### "Simple To Use, Great Pricing"

May 17, 2023

5.0

Easy to use, integrates with everything we need it to, and fair pricing.

Pros

I like that the free tier has allowed us to get started for free, and then upgrade our subscription as our business has grown.

Cons

They use slightly different terms for everything than the previous tool we used.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better features and pricing.

Review Source

JT

Jane T.  
ms  
Alternative Medicine  
Used the software for: 2+ years

### "Best software I've used for email marketing"

February 28, 2024

5.0

Good customer support when I've needed it. Good short videos for lots of tasks - clear and to the point so quick to review and implement

Pros

I've used lots of email marketing software over the years, including some of the most expensive and industry leaders, but MailerLite stands out as so much better than the others.

Cons

It doesn't have automatic integrations with some other software e.g. MemberPress

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite was cheaper and more intuitive. Customer service much better too.

Review Source

MP

Mark P.  
web developer  
Internet  
Used the software for: Less than 6 months

### "Outstanding Softwar - Outstanding Customer Service!"

October 23, 2022

5.0

After my first free trial 30 day period I did not hesitate to upgrade to a paid business account. MailerLite is hands down the best solution to my newsletter / contact form needs.

Pros

The software is very easy to use and has learning curve that was good for me. Besides - every time I have had a question or need the customer service has been outstanding. My last time I had questions I was assisted by a very good customer service representative - \[SENSITIVE CONTENT\]. She was so helpful, informative and patient. Even though I didn't like the answer she had, she did explain the "why". And, even more impressive was that she provided some ideas on how I could actually benefit from the situation. I was genuinely surprised at her insights and willingness to really help me with my situation. So, thank you \[SENSITIVE CONTENT\]!

Cons

The one main shortcoming that I hope someday MailerLite will come up with solution - I spent a good deal of time developing my custom templates that I was going to use on my client's website - but, there is no easy way to export from my MailerLite account and import on my client's account. That is a shortcoming.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

mostly price

Review Source

Jacob W.  
Creator/ Owner  
Newspapers  
Used the software for: Less than 6 months

### "Amazing IF Deliverability Is Good"

January 28, 2019

3.0

We used Mailerlite to send our newsletter and offers to our readers we have mixed feelings on Mailerlite because of that big tech issue we noted above In terms of competitors Mailchimp and Convertkit are excellent alternatives and we have had overall great expeirences with both platforms Aweber and Campaigner are terrible and we recommend avoiding them at all costs

Pros

This is an awesome ESP at an incredibly low price with tons of features built in (like mailchimp but more at a fraction of the cost), with excellent support

Cons

The only issue I had was deliverability was very low and since that is the key purpose of an ESP i had to lower my ratings - it could be was one time issue but it lasted many days (weeks?) with us and i have to note that in this review in case this happens more often - if it had higher deliverability it would be a ten out of ten

Review Source

Response from MailerLite

February 25, 2019

Hello Jacob, Thank you for your review! Sorry to hear you experienced deliverability issues. If that happens again, make sure to contact us via live chat or email info@mailerlite.com Each deliverability issue can be very different so it needs to be investigated individually.

zB

zuberi B.  
Affiliate Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for sending emails to my list"

April 5, 2024

5.0

Overall experience has been great and I would recommend to other businesses partners.

Pros

I like the ease of use it's easy to use for a beginner the email templates are great too. Emails are always sent on time.

Cons

Only thing I dislike is the price but I guess you get what you pay for so no cons.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

I didn't like awebers customer support and I wanted an alternative.

Review Source

PH

Piet H.  
COB  
Arts and Crafts  
Used the software for: 2+ years

### "Simple yet powerful application"

August 13, 2021

5.0

I wanted to quit Aweber, so I tried several autoresponders, Mailerlite is for me the winner.

Pros

The unique subscribers list with segments, the split tests capabilities, the video tutorials, the very quick and helpful support by chat, the stats and much more...

Cons

The price is a little too high for large lists of leads in a niche market

Reason for choosing MailerLite

For all reasons above.

Review Source

Response from MailerLite

August 24, 2021

We do enjoy being called a winner ;). Thanks a lot for the very kind words Piet.

FD

Frances D.  
Director  
Writing and Editing  
Used the software for: 1-2 years

### "Mailerlite works. Every. Single. Time."

October 6, 2023

5.0

Great. Terrific. Love what it allows me to do.

Pros

It enables me to capture newsletter subscribers continually on a daily basis. When I send my monthly newsletter, that I have designed using their friendly, easy-to-use features, they look great and they work. I'm about to migrate to the new version, and their customer service, I feel, has my back. If there are problems, I'm sure I'll be looked after.

Cons

The classic version was starting to get a bit slow. I'm hoping the new version will be faster.

Review Source

VR

Verified Reviewer  
Author  
Entertainment  
Used the software for: 2+ years

### "A nice option for authors to use to distribute their newsletters."

December 3, 2019

4.0

Overall, the price is reasonable for the service provided. The staff are always easy to reach via their chat desk, and the functionality of the software continues to be developed.

Pros

I use this product to send my readers a newsletter from me. The software allows me to have an automation set up, as well as landing pages which I find incredibly helpful.

Cons

The open rate on the newsletter is lower than it should be, a problem due to Mailerlite's servers getting blacklisted from time to time. It's rather frustrating when that happens.

Review Source

Response from MailerLite

December 12, 2019

Hello, Open rates can depend on many different factors and each case should be investigated separately. If you could please email us at support@mailerlite.com, we can look into this. Thank you!

BP

Bulumko P.  
Conslutant  
Computer Software  
Used the software for: 1-2 years

### "Great email marketing softwaree"

February 18, 2024

5.0

Superb its really amazing. Glad I switched form mailchimp.

Pros

Its very easy to use and has a nice user interface

Cons

Nothing much really it works great for me.

Switched from

[SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/)

Mailchimp was too clunky and very all over the show

Review Source

VR

Verified Reviewer  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "A simple tool for your emailing campaigns"

July 1, 2022

4.0

Pros

I like that I can work with different groups of customers. Mailing campaigns have simple automation, which we often use when organizing our webinars.

Cons

Working with the conditions was a bit difficult from the beginning, but you could get your bearings.

Review Source

HR

Holly R.  
Owner, Founder, CEO  
Retail  
Used the software for: 6-12 months

### "I shopped around and kept coming back to Sendinblue"

August 3, 2023

5.0

It was fine for what I needed it for and for what it did.

Pros

MailerLite did what I needed it to do, I made email campaigns and MailerLite sent them out.

Cons

It's not as user friendly nor does it have as many customizable options as Sendinblue.

Review Source

AS

Andrew S.  
Owner  
Retail  
Used the software for: 2+ years

### "Very inappropriate customer service "

May 7, 2022

1.0

We used this company with our shopify store for many years without issue until we uploaded an email list from our old store. There where some bounces and our account was blocked, (fair enough) but they refused to re activate our account even though the bounces where removed. They then expected us to to go through every email (20,000+) one by one and remove any customers that signed up over 2 years ago with no real explanation as to why even though many would stil be current customers. They refused to refund us for our last payment and treated us as if we where some sort of scammers. We have since moved to a new email provider who where more than happy to remove any bounces and accommodate and fix any issues we had with our list right away. Shop around people these guys are horrible humans and after doing some research are extremely overpriced compared to many other services. Even shopifys own email client app is better.

Pros

Nothing really, its slow and clunky and not overly user friendly

Cons

Everything but mostly the pricing, there are so many cheaper options out there.

Review Source

LW

Lashan W.  
Chief Ball Guy  
Sporting Goods  
Used the software for: 2+ years

### "Easy to use and rich feature set"

October 10, 2022

5.0

Overall great experience and pricing. Support top notch.

Pros

Email campaign authoring, analytics and overall campaign management

Cons

WooCommerce integration has some issue with a large number of products/SKUs

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Primarily cost and features were better in MailerLite

Review Source

MJ

Mariya J.  
Digital Marketing executive  
Education Management  
Used the software for: 2+ years

### "Customer Care Satisfaction "

November 11, 2022

5.0

Pros

User-friendly and really good customer service. I was having an issue and a customer support name \[SENSITIVE CONTENT\] really helped me to solve it.

Cons

Automation doesn't work at times. rest all are quite good.

Review Source

VR

Verified Reviewer  
Head of Marketing  
Computer Software  
Used the software for: 1-2 years

### "Solid GDPR-Compliant Mail-Software"

September 30, 2019

5.0

Pros

I like most that you can track all the user information super simple (signup confirmation, which emails they received etc). So when you get a request of a newsletter subscriber you can just send him this document they offer.

Cons

Sometimes the support during rush hours is not the fastest.

Review Source

bS

bertrant S.  
Marketing assistant  
Mining & Metals  
Used the software for: 2+ years

### "mailerlite review"

September 22, 2022

4.0

I use mailerlite for lead capture on our site

Pros

researching competitive data is the function that I like the most at mailerlite. The free plan is fine to start with. possibility of integrating capture forms on a site

Cons

French was an advantage of this software, but alasil is no longer available

Review Source

CG

Catherine G.  
Virtual Assistant Coach / Mentor  
Executive Office  
Used the software for: 2+ years

### "Looking for stress free email marketing software?"

October 11, 2023

5.0

Excellent

Pros

Mailerlite is easy to get to grips with but also, their support team and help pages are superb.

Cons

I've not found anything I do not like with Mailerlite

Reason for choosing MailerLite

Price and ease of use

Review Source

MB

Miguel B.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple but powerful tool for email marketing"

October 13, 2022

5.0

Pros

Simplicity, delivery rate, automation, team support and features that are very simple to implement

Cons

Perhaps the mobile version of the tool to create campaigns from the smartphone

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I did a test and I really liked the simplicity and speed that we can create email campaigns

Review Source

MF

Martha F.  
The Buck Stops Here : )  
Writing and Editing  
Used the software for: I used a free trial

### "Mailerlite"

June 8, 2023

5.0

I used it a while back on a blog I no longer have. It had some limitations then on selling products but the templates and the automations were the easiest to use. At that time I had been using ConvertKit for the blog and hated that product because the automations were complex and easy to mess up, so I switched to Mailerlite.

Pros

I like the easy template and automations.

Cons

N/A Don't have enough experience to say.

Reason for choosing MailerLite

better drag and drop and better automations.

Review Source

AV

Abigail V.  
Head of Marketing & Operations  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Thanks, Mailerlite! "

May 3, 2022

5.0

Love the customer support! They have helped answer questions, dig into issues and have also provided articles and information for me to learn and grow my understanding of email marketing.

Pros

Automations, Design Templates, Ease of use

Cons

I wish videos could play within emails - and people don't need to leave the email to have a video play (e.g. jump to YouTube)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Automations!

Review Source

Response from MailerLite

May 9, 2022

Hey Abigail, thank you so much for your review and for the feedback you've left us.

KD

Karen D.  
Author  
Supermarkets  
Used the software for: 2+ years

### "Excellent service"

October 18, 2023

5.0

It’s not cheap but I think you get what you pay for and I’m very happy with what Mailerlite gives me

Pros

The service - I needed to alter an email that was already scheduled to go out and they just did it for me - no panic no fuss.

Cons

Not much really! Perhaps more flexible templates?

Reason for choosing MailerLite

Seemed better value

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Three years ago? Can’t revall

Review Source

Similar Products

Featured