# Page 34 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 34 - Reviews of MailerLite

## Showing most helpful reviews

Showing 826-850 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VP

Victoria P.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great cost-effective email marketing system! "

June 22, 2023

5.0

Pros

Quick Customer support, easy to navigate and use, has everything to run automated marketing campaigns, integrates well with our websites ecosystem

Cons

Small thing but inability to convert old email template into the new builder

Reason for choosing MailerLite

Recommendation

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Costs

Review Source

FK

Francis K.  
VA  
Internet  
Used the software for: 1-2 years

### "It easy and simple"

October 21, 2022

5.0

It does what its needs to do

Pros

It easy and simple and does what it has to do Sends my clients a beautiful email

Cons

I can't think of anything maybe that's Engelisch

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

To complex

Review Source

GM

Gary M.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Easy implementation and great support"

April 26, 2021

5.0

Pros

How easy it is to work with, create intelligent automated workflows, and track analytics.

Cons

Deliverability rates could be improved, but that may be more an issue with email service providers.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

Price, ease, and support reputation

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost and support

Review Source

Response from MailerLite

April 30, 2021

HI Gary, thank you for leaving us such a lovely review! If you have any more questions regarding our deliverability, then reach out to our support heroes and they might be able to help you understand it further. Glad to have you part of our communnitiy and enjoy your weekend! - Lay

CM

Catherine M.  
Marketing Lead  
Computer Software  
Used the software for: 1-2 years

### "User-friendly platform & amazing support"

May 18, 2021

5.0

I mainly use Mailerlite for emails, but as I mentioned, their landing page builder is great too. I do all my workflow and lead nurturing with it too. Amazing tool!

Pros

I love how user-friendly it is and and the drag and drop builder is amazing for emails AND landing pages. Plus their support is absolutely amazing. I always get an answer within 5 mins.

Cons

I think their monthly reports could be better (for example, how many new subscribers PER group and not only overall) and there could be more possibilities with workflows and automations.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I love the interface more and the pricing is better.

Review Source

Response from MailerLite

July 2, 2021

These are all lovely ideas for the monthly reports Catherine, thank you for this! I will make sure to address this when possible.

CS

Cat S.  
Owner, CEO  
Religious Institutions  
Used the software for: 6-12 months

### "Easy to use, great customer service"

February 13, 2024

5.0

I switched from Active Campaign and have been very pleased with how easy MailerLight is! It integrates with my website/course platform (MemberVault) and automations are a breeze. When I had a question about the new email rules, customer service was extremely helpful in resolving my issue.

Pros

It's so easy to use and set up! And once I created a few email templates, sending emails is even easier.

Cons

The MailerLite lingo took some getting used to (groups vs tags, etc)

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

ActiveCampaign pricing kept increasing, and my list was growing to where I needed a new plan. MailerLite had all the features I needed and was a fraction of the cost. I am extremely happy with my choice!

Review Source

Elizabeth P.  
Founder  
  
Used the software for: 2+ years

### "Mailerlite is much better than its Competitors. Easier to use and more cost effective!"

March 27, 2018

5.0

I can recommend it to my customers and know that either i can help them fast or they can DIY it with the expert customer support!

Pros

The Reports are easy to access and understand. Creating Multiple Campaigns at one time is a Snap!

Cons

The Automation is a bit confusing. Could there be a feature to repeat a campaign on a monthly weekly etc basis?

Review Source

AF

Angelina F.  
CEO  
E-Learning  
Used the software for: 2+ years

### "ML is great and your support agent \[SENSITIVE CONTENT\] did a very competent job!"

November 3, 2022

5.0

i really like Mailerlite and the support agent \[SENSITIVE CONTENT\] helped me today a lot with patience, kindness and knowledge, you should keep her!! :)

Pros

hmm, it is easy to use and has many options that are not to complicated

Cons

i would like to be able to block subscribers because there are nasty people in this world and I want to be able to prohibit that certain people subscribe again.

Review Source

Danielle M.  
Director Of Operations  
Design  
Used the software for: Less than 6 months

### "Dead easy email marketing for those who need automation"

February 10, 2021

5.0

I am able to get a new client setup on MailerLite in just a few minutes and have their list going easily. This makes it a great option for new business owners who don't really want a complicated system and who just send casual newsletters.

Pros

This is pretty much the EASIEST email marketing system I've ever used. Yes, even easier than Mailchimp. It's super easy to just setup and go. I love the interface, it's simple and clean.

Cons

I can't think of one thing I dislike about MailerLite. It has everything I need. I guess the fact that it has no fancy bells and whistles which is fine really!

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Client did not like all the extra stuff Mailchimp has that she said she would never use.

Review Source

Response from MailerLite

February 19, 2021

While we love a good ol' fancy bell we also love keeping it simple for all of our community. Thanks for the lovely review Danielle. It's our pleasure to have you around. - Lay

AR

Alix R.  
Communications & Outreach Coordinator  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Excellent Email Platform for Nonprofits!"

October 20, 2022

5.0

So far MailerLite looks like it will meet or exceed our needs at a cost that is much less prohibitive for a nonprofit organization. Customer service and support has also been excellent so far. Quick response by helpful staff like \[SENSITIVE CONTENT\]!

Pros

Deliverability rates; interface & editor easy and intuitive to use; initial set-up was very easy; all the functions and tools that I would expect with added bonuses like "auto-resend". The non-profit discount offered was also a big factor in our decision to use MailerLite and to upgrade to a paid, but discounted, level of subscription.

Cons

The editor in the free service was a little clunky to use with no templates available. Looking forward to a better editor and templates, etc. with the Growing Business subscription.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Cost, nonprofit discount, deliverability rates, editor was recommended to us for ease of use and it was indeed very easy to navigate the platform, set-up and deploy was easy.

Review Source

LF

Liz F.  
Virtual Assistant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Experienced Staff"

November 24, 2022

5.0

Pros

It's very user friendly and offers so many features on the free plan that other companies charge way more for, such as the analytics

Cons

No mobile app or mobile friendly tools, such as list access

Review Source

RH

Rita H.  
Blogger  
Online Media  
Used the software for: 1-2 years

### "Customer service for Mailerlite"

October 7, 2022

5.0

I absolutely love using this software and have found the customer service to be EXCELLENT! Every time I have a question, the team answers promptly & kindly and helps me until I have the question answered. \[SENSITIVE CONTENT\] helped me today and she was awesome!!

Pros

I spent years frustrated with another newsletter provider service (that was "cheaper"). Once I switched to Mailerlite, I was thrilled at how easy it was to set up and figure out. Once I was able to do that, I find sending out emails a joy instead of a dread - and my newsletter list has grown substantially!

Cons

I haven't thought about that...Oh!! I need more characters, so here they are!;)

Review Source

KL

Keleigh L.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best solution for someone on a budget"

August 31, 2020

4.0

Pros

This was my best first email software and it served me extremely well. The price is out of this world cheap, while the features are actually pretty good considering. It doesn’t have a a huge range of functionality for analytics and reporting but for this price point it’s a great tool.

Cons

It was missing a lot of analytics and reporting. This didn’t matter... until it really did.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mail chimp didn’t have great reviews.

Review Source

Response from MailerLite

September 15, 2020

Hello Keleigh, Thank you for your review! All of the new features or existing feature updates come from the feedback we receive from our clients. We take it very seriously and it helps us to improve MailerLite. We do plan to improve our reporting functionality in the future. Thank you!

kM

kelley M.  
Author  
Entertainment  
Used the software for: 2+ years

### "Outstanding"

December 1, 2021

5.0

I've been a customer for years and the company has grown so much, offering more value all the time.

Pros

I love that it works seamlessly and if I have a question there is someone there with an answer. \[SENSITIVE CONTENT\] was amazing in fielding my questions today.

Cons

There isn't anything to dislike. If they don't have it, it's probably on the way.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

price

Review Source

Response from MailerLite

December 10, 2021

We love your enthusiasm, Kelley. We do have great things in store in the near future for you guys. Always keep an eye out.

JM

Jp M.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Innovative and Flexible"

June 9, 2023

5.0

Pros

The onboarding automation available through MailerLite allows for every scenario and the sequences are easy to edit.

Cons

this survey didn't allow me to choose BookFunnel as one of the ways I integrate Mailerlite.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

Cost

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp raised their prices while lowering the level of their services.

Review Source

MR

Manny R.  
Referral Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Costumer service"

October 6, 2022

5.0

\[SENSITIVE CONTENT\] was great at helping me with my problem at not being able to log in. Thank you \[SENSITIVE CONTENT\] for all your help!

Pros

Easy to use. Easy to add people into the system

Cons

Website banned me for not recognizing me as a user.

Review Source

Response from MailerLite

October 10, 2022

We're glad the issue was resolved, and you're back up and running, Manny.

ER

Elizabeth R.  
Director  
E-Learning  
Used the software for: 2+ years

### "I am so happy with this software"

December 3, 2022

5.0

Very good

Pros

I find this software very user friendly - and there is really good integration of the email and website landing page features

Cons

I wish the website and email builders had a bit more functionality

Review Source

Bogdan M.  
M.D.  
Medical Practice  
Used the software for: 2+ years

### "Great value for money"

May 16, 2023

5.0

Pros

It has many useful features and the free version will offer enough for most users

Cons

Sometimes the web app is a bit glitchy, but refreshing the page will fix that

Review Source

KZ

Katrin Z.  
Webdesigner  
Information Technology and Services  
Used the software for: 2+ years

### "Great option if you just start with your business - and later"

October 30, 2022

4.0

It's a great marketing software with tiny room for improvement.

Pros

ML has a nice and easy user interface, but other marketing software provides the same. So, honestly, what I like most is that ML offers a free plan with not too many restrictions. This way you can start with your business, and once it's running, switch to a paid plan - without any risk.Second, ML provides great support - even for the free plan customers. Special thanks to \[SENSITIVE CONTENT\], who just supported me these days!

Cons

Some artefacts and functions are not easy to find. For example, my templates. I'd also expect my automation-emails somewhere under forms, but they are not. Additionally, I am missing some important blocks in the designer, for example a CTA block. But I won't really complain - as I am still using the free plan. So - everything's good.

Reason for choosing MailerLite

1.) CM is not GDPR conform2.) CM does not provide a free plan

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

1.) CM is not GDPR conform2.) CM does not provide a free plan

Review Source

DE

Denis E.  
Founder  
Graphic Design  
Used the software for: 2+ years

### "Great simple email marketing tool."

February 8, 2024

5.0

Pros

The simplicity. I have used a lot of tools. And I was looking for the fastest and simplest way to send broadcasts. MailerLite is the easiest.

Cons

Some features are not available in the basic plan, but it's forgiven as it's simple to use.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

I was looking something simpler to use. It's so much faster to create either a campaign or automation.

Review Source

iP

ingrid P.  
Editor  
Publishing  
Used the software for: Less than 6 months

### "Since I upgraded I ve got back a very good assistence and support"

October 10, 2023

5.0

It is quite good. Will get back as soon as I will have more experience on it It is let than a week then I upgraded

Pros

It is very important for me the support I get from agents that are kind and helpful. I like this esecially because they are not AI. I deeply appreciate this.

Cons

I cannot say it yet. It is let than a week then I upgraded

Review Source

LK

Larry K.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Mailerlite"

November 28, 2022

5.0

Pros

Cost and ease of use and always ruunning

Cons

lots of things that I do not use or need for my jobs

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

cost and ease of use

Review Source

PM

Paul M.  
Sales & Customer Success Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Great Experience using the software"

May 25, 2022

5.0

I had a wonderful customer support chat with \[SENSITIVE CONTENT\]. He was able to help me get my first automation launched within a few messages and guided me to the right steps in process. One of the best chat interactions I've had, and I'm constantly working with different software companies.

Pros

The tool is aesthetically pleasing when you first login. I was able to build an automation without too much back and forth to the knowledge base. Very intuitive.

Cons

Some features are a bit confusing as to how they work. I had trouble with finding triggers at first.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing MailerLite

Friend recommendation

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Ease of use, and lower price point that allowed to only get the functionality I needed as opposed to paying for a bunch of things I didn't need.

Review Source

Chetan A.  
Director  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Mailerlite is the best email marketing tool I have used so far."

July 12, 2021

4.0

It was a great experience with Mailerlite. We liked this tool a lot, and using it on daily basis.

Pros

I have been using this tool for 8 months now. It's been a great experience with the Mailerlite.

Cons

It's a complete tool, and my team like the easiness of this tool, and we recommend to our fellow business owners.

Alternatives considered

[Drip](https://www.capterra.com/p/164933/Drip/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing MailerLite

It's the best tool as comparison to other tools, it's cost effective, less expensive, and have all sort of features to work with.

Review Source

Response from MailerLite

July 16, 2021

What a great review to read, Chetan. On to your 1-year anniversary with us

MW

Marla W.  
founder  
Entertainment  
Used the software for: 1-2 years

### "Mailerlite has great customer support"

June 29, 2023

4.0

Frustrating but hoping with more practice it will get better

Pros

I am a complete computer idiot, so it's great to be able to e-chat with a live person to figure out how to make things work.

Cons

It is simple to use to a point and then WHAM, you have to have a computing degree to figure out the next steps.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It seemed easier and more affordable

Review Source

RB

Reginald B.  
Company Owner  
Hospitality  
Used the software for: 2+ years

### "Great online support"

October 23, 2023

5.0

Pros

Easy to use. Editor works well. Mobile APP

Cons

Check of new e-mailaccount "ownership" is to difficult

Review Source

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