# Page 35 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 35 - Reviews of MailerLite

## Showing most helpful reviews

Showing 851-875 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

John S.  
Owner  
Publishing  
Used the software for: 1-2 years

### "Email marketing on a budget"

April 8, 2023

5.0

The cost and ease of use made it a good experience to use Mailerlite. I eventually moved on to another service but it is great when you are just getting started

Pros

MailerLite is an exceptional email marketing platform with an intuitive drag-and-drop builder, affordable pricing and powerful automation features. Perfect for small businesses working on personalized campaigns. Highly recommended!

Cons

MailerLite could improve its template selection, which feels limited compared to competitors. Also integrating with some third-party apps can be challenging

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

pricing

Review Source

JE

Jody E.  
Owner and operator  
Writing and Editing  
Used the software for: 6-12 months

### "Clear and Friendly Help"

October 21, 2022

5.0

My website designer, \[SENSITIVE CONTENT\] recommended MailerLite and set up the program for me. I was nervous about starting an email subscription list, worried I wouldn't know how to use the technology. I don't even know the right terms to use (that's probably obvious). I've run into a few subscriber issues and needed to use the contact form a couple of times. I received wonderful help from \[SENSITIVE CONTENT\], and, most recently, \[SENSITIVE CONTENT\]. What a wonderful staff!

Pros

My needs are basic and I don't feel overwhelmed with all that is available. I feel like I can use what I need and understand now with features I'll be able to add to my repertoire as I grow.

Cons

I don't think I even understand the concept of software enough to comment. My only complaint is I had a little trouble figuring out how to get help. It might have taken me five to ten minutes to click the right buttons. That's probably not a software issue, but this is a required field so I figured I'd better think of something : )

Review Source

AT

Adam T.  
Digital Communications Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Good value for good product"

October 10, 2022

4.0

Does the job effectively, allowing us to expand and consolidate our previous email marketing. Good customer support.

Pros

We were attracted to Mailerlite due to the combination of features with a good pricing structure. We were sold on it because of the varied automation options, powerful segmentation and other features.

Cons

The migration from the classic to new versions of the product has been a bit awkward but the customer support is good.

Review Source

SS

Staci S.  
Founder/CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Better than ConvertKit"

June 27, 2023

5.0

Great product that combines AMAZING design capability with actual metrics. That's rare.

Pros

I love the ease of use, templates and ability customize and design. It's magnificent.

Cons

I would love for stripe to be integrated into mailerlite like, for instance thrive cart. I don't love that you have to set up a stripe item and that if the payments are used, you get taken to an ugly, generic payment cart :)

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Same as above. Mailchimp charges entirely too much for their product. It's ridiculous.

Review Source

AI

Andrea I.  
Owner  
Publishing  
Used the software for: 6-12 months

### "Fantastic product, great customer service"

June 12, 2022

5.0

I have been growing my independent publishing business over the past year and this has allowed me to build my newsletter audience, one of the most effective tools in selling books. I know there are many functions available that I have not taken advantage of yet. It's early days.

Pros

I used another email provider for about 6 months and it was clunky and hard to navigate. Mailerlite was recommended to me (and I have since recommended it to others) for its ease of use. I like the variety of templates and have customized some for myself. I particularly like the "test" function to make sure the links are working.

Cons

The transition was easy and the learning curve smooth.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Recommendations from other authors.

Review Source

BB

Barclay B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "The best Email management software Ive ever used"

October 3, 2022

5.0

The most important thing in any business or software is customer support. I LOVE the availability of help offered no matter the time. I would like to thank Nicole for the attention and care provided.

Pros

Ive been using Mailchimp software for years and I am one who was always complaining about the software malfunctioning. Since I have found MailerLite all my troubles went away. I am transitioning completely to MailerLite

Cons

Some features would be great like: Search Box widget for Blogs and

Review Source

OM

Odhran M.  
Director  
Retail  
Used the software for: 2+ years

### "Best for Woocommerce integration"

March 29, 2023

5.0

Pros

Very few email marketing providers offer Woocommerce integration and tracking and Mailerlite does it at a reasonable price.

Cons

Mobile app for designing emails would be a great addition.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Woocommerce integration

Review Source

KH

Kenya H.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "I Highly Recommend Mailerlite!"

October 10, 2022

5.0

I use Mailerlite for email marketing and landing page for capturing leads. Overall, my experience has been great.

Pros

Their customer service is excellent and the platform is easy to use.

Cons

There isn’t anything I like least about the software. I’ve had a positive experience despite some minor issues over the year. They are always quick to resolve my challenges.

Reason for choosing MailerLite

Price and features

Review Source

LD

Lenna D.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Software is good but Sales Team and Custom Pricing leaves a lot to be desired"

October 20, 2023

4.0

Pros

The product serves its purpose for our email marketing activities. Customer service is good.

Cons

Getting in touch with their Sales team for custom pricing is not the best. Looking at Hubspot as an alternative since we are not maximizing the number of emails that we are paying for compared to the number of subscribers we have.

Review Source

Guy G.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simple Campaign and Mailshot management"

November 27, 2023

5.0

Great starter campaign management system, easy to explain and manage

Pros

Super simple user interface and functionality compared with other systems

Cons

Some limits on functionality and features compared with e.g MailChimp

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Amit K.  
Webmaster  
Internet  
Used the software for: 2+ years

### "My favorite email marinating app"

March 21, 2019

5.0

Good if you get approval from them :) And definitely you will love this when you use.

Pros

Easy to use email marketing app with more features and pricing of this app is really low as compared too its competitors.

Cons

Their account approval process. I don't know why but they will not easily approve your account.

Review Source

JZ

Jason Z.  
Blogger  
Retail  
Used the software for: Less than 6 months

### "AVOID MailerLite at ALL costs"

June 28, 2021

1.0

I was new to Mailer Lite (I imported previous subscribers over from Feedburner). After 2 days, they put a hold on my account for an "investigation" to figure out where my subscribers came from. This dragged on for OVER A WEEK. I would barely get a response from them, and when I did hear from them, they asked irrelevant questions such as trying to figure out how long it took for me to build my subscriber list. Long story short, I wasn't able to use the service whatsoever due to the "investigation" - so I wanted a refund. They wouldn't refund me at all and I just contacted my bank disputing the charges. Avoid at all costs.

Pros

Ease of use Great dashboard Easy sign up

Cons

Ridiculous response times Poor communication No refunds at all

Review Source

Response from MailerLite

July 1, 2021

Hi Jason, I would love to get to the bottom of this and maybe have a chat on the issue. And also learn if there's room for improvement for us. At the moment, I do not have enough information to check. If you'd like, you can email me at feedback@mailerlite.com with some info and can go from there? - Lay

JB

Julia B.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "If you don't use it yet, go and get it!"

May 31, 2022

5.0

12 out of 10, no doubt!

Pros

I tried all big email companies and MailerLite is BY FAR the best I have come across. It is super intuitive, has modern designs, great features when it comes to creating mails and campaigns and last but not least: The customer service is the fastest I have ever seen. They literally reply within a minute or two, even on Sundays. I am a happy lifetime customer!

Cons

There are still things I dont understand, like automising marketing, create landing pages etc. but that\`s not MailerLites issue, I have to learn that myself.

Review Source

Response from MailerLite

June 3, 2022

Hey Julia, we always gotta start somewhere! May we suggest trying out MailerLlite Academy? That would give you some great knowledge on how to work with email marketing, and you get a handy certificate in the end.

HB

Helena B.  
Secret Habit Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best newsletter software for small and midsize business"

October 9, 2020

5.0

My overall experience is very positive, I keep using this software and have had no issues and had a great support all along.

Pros

I really enjoy this platform, I think is the best I have encountered I have tried constant contact and Mailchimp but Mailerlite is my favourite. It's easy to use, it is very inexpensive and gives you the most benefits for your price. I found the customer service very helpful when I ran into difficulties which really like I also enjoyed how simple is to use to design newsletter with this platform.

Cons

I think the thing I like the least about this software is the fact that it can be little bit difficult to set up, I don't like that it asks for verification of my website and asking me to up DNS codes in. I would appricaiet it to be more simple process I know with Mailchimp the set up was much easier

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Best price and quality for this type of software I needed

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

better price and quality for the service I need

Review Source

Response from MailerLite

October 16, 2020

Hello Helena, Thank you very much for leaving your feedback and I am very happy to hear you are having a very good experience with MailerLite! The reason why we require the authorization of your domain is because it helps to improve deliverability. Thanks again!

LM

Laura M.  
Tutor  
Education Management  
Used the software for: 6-12 months

### "Tech support superstars"

October 7, 2023

5.0

I am getting there. I have managed to accomplish quite a bit so it must be user friendly and the online support is fantastic.

Pros

As a non techy entering the world of owning and developing her own business the tech support has been invaluable. Kind, patient, polite and with a sense of humour. Makes the whole experience far less stressful and quickly resolved. Thank you!

Cons

Just not very tech minded so learning as I go.

Review Source

LK

Lynn K.  
Assistant Concertmaster of National Ballet of Canada Orchestra, Founder of Violin with Dr. Lynn  
Music  
Used the software for: 6-12 months

### "MailerLite is so much better than Mailchimp!"

May 29, 2021

5.0

Pros

On a free plan, I could get access to automations and A/B testing, pop-up and embedded forms. Overall, switching from Mailchimp, the experience was so much better! Customer service was great, I found it more intuitive to use, and I could create groups much more easily. I’m quite happy to have switched!

Cons

I encountered difficulty trying to figure out how to create a simple URL link inside a campaign to enable readers to opt out of certain emails. I surent hours searching the tutorials and did not find a clear answer. I see it achieved on newsletters that I receive from people who use Active Campaign and ConvertKit. I simply wanted to copy what they did but couldn’t find a simple way to do so.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Someone recommended it to me.

Review Source

Response from MailerLite

June 1, 2021

Hey Lynn, loving your "Ninja Guides" for Violins - one of my favourite instruments out there. This article might be super helpful regarding your feedback: https://help.mailerlite.com/article/show/29194-what-custom-variables-can-i-use-in-my-campaigns So basically, {$unsubscribe} generates a link to your campaign's unsubscribe page. Of course, we will keep in mind the visibility of finding such enquiries, so thanks for pointing this out! Good luck with your Violin Bootcamp by the way.

DF

Danyele F.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excelente"

May 29, 2023

5.0

A melhor ferramenta que já usei para e-mail marketing, onde posso acompanhar as métricas, editar e-mails, etc.

Pros

O MailerLite é muito efetivo e intuitivo, além de ter um preço bem interessante! Possui tudo que preciso, então eu sempre recomendo o uso!

Cons

Inicialmente, tive dificuldade, mas em pouco tempo achei fácil de usar. Hoje acho bem intuitivo!

Review Source

JJ

Janica J.  
Owner  
Farming  
Used the software for: Less than 6 months

### "So far I LOVE MailerLite"

March 23, 2023

5.0

Pros

I have been a ML customer for about a month, customer service is outstanding and fast! I love how easy automation is - just a little confusing with having come from another provider with my other business, but I got quick help from a super helpful person very early in the morning!

Cons

I haven't used all of the features, yet. I like what I have seen so far!

Review Source

DV

Dubravka V.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Amazing product and support"

November 4, 2022

5.0

I love software itself, but I also love how good your support is. Whenever I needed anything I was able to get a person on a chat within minutes and have them sort everything in no time!

Pros

This is my favorite email marketing software, I love all the functionality and how easy it is to use. I love that it gives so many options even on free plan.

Cons

Haven't found any cons yet, I just love everything about it

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I liked MailerLite better, it offered way more functionality

Review Source

NJ

Nathan J.  
Producer/Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "I LOVE MailerLite"

September 23, 2022

5.0

I love MailerLite. I recommend them to all my clients as they are the best email platform that I've found. I haven't even contacted support because things are so solid.

Pros

To list out what I like most, I don't know where to start. First off, I LOVE that I can send emails to small lists without having to pay, unlike Constant Contact. I love the design and all the templates that you can choose from. MailerLite doesn't feel clunky like MailChimp, it actually is really robust and solid.

Cons

Not sure of anything I don't like. It's all really solid.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The other ones were clunky...MailerLite is actually robust and solid

Review Source

VR

Verified Reviewer  
Children's Book Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Comparable to other newsletter systems"

February 5, 2019

4.0

As an independent freelance writer, I use newsletters to keep in touch with potential readers. MailerLite, like many systems, jumps from a free version for up to 2000 people, to a paid version that is too expensive for an individual with a small business that makes little money. For a while I had lists with two different newsletter companies, but I eventually went with Elastic Email, which is not as easy to use, but is free for larger lists. For a company making enough ROI on newsletters, the simpler, paid versions are probably better.

Pros

You can put together a nice looking newsletter. It takes some time to get familiar with the options. I'd say it's comparable to other newsletter systems, such as MailChimp.

Cons

If you need to go beyond the 2000-person limits of the free version, it gets expensive quickly. I wish it had a per-newsletter fee, instead of a monthly fee, for those of us who don't send newsletters monthly or more often.

Review Source

AM

Adrián M.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Thanks so much to the team, specially to \[sensitive content hidden\]"

May 22, 2023

5.0

Thanks so much to the team, specially to \[sensitive content hidden\]. She wanted to help me all the time

Pros

The best is thee support team and the high quality funtions for good price

Cons

All of us can improve. Maybe I would improve the open rate, so less mails fall into spam

Review Source

TM

Tammy M.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "\[SENSITIVE CONTENT\] Is AWESOME"

November 19, 2022

5.0

Wonderful

Pros

ease of use and cost to use. Did I say \[SENSITIVE CONTENT\] is AWESOME?

Cons

N/A - I have not found anything yet that I do not like. I t is easy and straight forward.

Switched from

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

Ease of use

Review Source

DR

David R.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Mailerlite Onboarding"

June 21, 2023

5.0

I'm using it to attract prospects

Pros

Functionality is quite straightforward for novices like me and the Mailerlite support team were able to quickly help me with the things I didn't know or struggled with.

Cons

No major issues spring to mind but it would be good to store pdf's in my Mailerlite dashboard rather than via my Google Drive. I'd like to have the option to re-direct to a 2nd landing page too.

Switched from

[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot is much harder to use and much more expensive. Gravity Forms is easy to use but doesn't have double opt in. You have to purchase a 3rd party plug in for that which adds to the costs.

Review Source

QP

Quinn P.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Love MailerLite; essential for my business"

April 15, 2022

5.0

Pros

customer service is A++ -- features are top quality

Cons

nothing that I can think of right now. mailerlite is top quality

Review Source

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