# Page 36 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 36 - Reviews of MailerLite

## Showing most helpful reviews

Showing 876-900 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Claudia R.  
Business Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Mailerlite has most of the things I need in one place!"

November 19, 2020

5.0

It has been great, it saves me a lot of time once you put things in place, would be great if also they offer membership sites so everything is in one place.

Pros

User friendly, most of the things I need for CRM in one place, forms, landing pages list building, pop ups and email automatization very easy to use.

Cons

could have better triggers for mail automatization...like if you like to send a sequence to a specific group. At the moment you can choose, "when someone join this group do the following...." or when someone complete a form, or when subscriber click a link...

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

price

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I change from Mailchimp because it was more difficult to do segmentation or different groups, and it was charging more for having more than 3 lists! Also, I change from leadpages because now I can do the landing pages from mailerlite and they are super user friendly and can also change the background according to my branding style.

Review Source

JM

James M.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Customer Support"

February 23, 2024

5.0

Pros

When I did have a problem that warranted contact Support the agent stuck with me and keep going back-and-forth until the problem was resolved. There was some trial and error so we couldn't fix it immediately, but they kept with it until things got fixed.

Cons

Only con so far is I can't find a way to customize the Preference Center email that gets sent and it has the MailerLite logo and data on it.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Review Source

AH

Amy H.  
Director  
Arts and Crafts  
Used the software for: 2+ years

### "Great Customer Support"

August 31, 2021

4.0

Really positive and right for my needs as a start up.

Pros

Easy to use email design that creates professional looking emails with minimal technical know-how. Brilliant customer service - I am a small account just starting to grow my list and received the highest quality support regardless; swift responses, and they stayed with me until my issue was resolved. Great to have virtually all features available to use despite being on the free plan as I am not in a position to invest more until my business grows.

Cons

Would like more flexibility with building forms.

Reason for choosing MailerLite

Truthfully, the free plan because I could still use all features at the time.

Review Source

Response from MailerLite

October 4, 2021

Hey Amy, we're super glad you've been with us for so long and very happy to hear that you're still with us. Would love for you to share your arts and crafts with us one time!

JS

Jessica S.  
graphic design  
Design  
Used the software for: 2+ years

### "A Step Above Mailchimp"

July 30, 2021

5.0

Pros

I like the interface. Its easy to see analytics and manage campaigns and testing.

Cons

I’ve been using Mailerlite for a while and when they changed their segments, it made managing subscribers and lists more complicated. I think I would be fine if I was newer to Mailerlite.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite had more features

Review Source

Response from MailerLite

August 3, 2021

Thank you so much, Jessica! Should it help, we have some new tutorials regarding managing subscribers. Just have a look at our YouTube channel: https://www.youtube.com/c/MailerLiteOfficial/videos

AK

Andrea K.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Best on the market"

October 3, 2022

5.0

Pros

It's easy to use and the support is amazing.

Cons

My mails quite often land in the spam folders of the subscribers. I would love to be able to simply copy parts of emails into new campaigns.

Review Source

KK

Kristine K.  
Tech VA  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for small businesses"

January 27, 2022

5.0

Pros

It's very easy to use, even free version offers everything needed for great automations and scheduling. The customer support is fabulous.

Cons

I would love to have file storage so it's an easy dowload for my clients.

Review Source

Response from MailerLite

February 1, 2022

Thank you for leaving us a review, Kristine! Have a lovely day.

AP

Anna P.  
Project Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Very good basic mail management tool"

April 4, 2024

5.0

Pros

I used MailerLite to manage a newsletter email campaign. The software was clean and user friendly, and it was easy to create professional-looking content. The limit for the free/basic account was better than other similar tools.

Cons

After handing the campaign over to a colleague, I couldn't find a way to remove myself as the site owner to stop receiving email notifications from MailerLite.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

DN

Daniel N.  
Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Great product"

December 8, 2021

5.0

Mailerlite was recommended to me over the competitors and I am very glad I chose to use Mailerlite.

Pros

Simple and effective software with amazing customer service.

Cons

Not specifically. Whenever something is not perfect in Mailerlite, I use the fantastic customer service chat to find a way around.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite was more strongly recommended.

Review Source

Response from MailerLite

December 15, 2021

Amazing Daniel. We love the word "fantastic".

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Mailerlite - Great for easiness AND quality"

March 20, 2019

5.0

Had it on autopilot for a site for over 2+ years, without interruptions or hiccups. Satisfied with it.

Pros

It is one of THE most, easy autoresponders I have used, and I have used a few. Also, it is free and paid. The free option is great for using it for small sites and the setup as mentioned, is very easy, making it a breeze to use for anyone, both new, and advanced.

Cons

Hard to pinpoint what I don't like about it as it has great value on its own. If I were to be picky, I would say functionality would be it, as I have it on one site, and I remember from setting it up there was something I did miss, but it was NOT crucial, so the value shaded that "downer" so to say.

Review Source

VR

Verified Reviewer  
Entrepreneur  
Internet  
Used the software for: 1-2 years

### "MailerLite has expanded our subscriber base!"

April 6, 2019

5.0

MailerLite offers a phenomenal support experience with chat, email, or phone/text. This is one of the best support staffs that we have the pleasure to work with across all platforms.

Pros

MailerLite is a neat way of spreading the word about your company's mission. Our HR Director enthusiastically uses this to reach the public. There are many features such as sending mail at a particular time (regardless of time zone) and also split testing to measure reactions. This is the next level in marketing and it is a must for anyone struggling to acquire stakeholders. It is free under 12,000 emails a month!

Cons

It would help me a lot of there were more templates to use when sending out materials. Creating our own content takes quite a bit of time, and it would be nice to have some of those steps alleviated.

Review Source

NN

Nancy N.  
Founder  
E-Learning  
Used the software for: 2+ years

### "The Clear Email Marketing Winner!"

January 26, 2022

5.0

MailerLite has made my email marketing smooth and effective. I now recommend and set up accounts for clients.

Pros

I tried a few providers and finally settled on MailerLite. One of the reasons is their outstanding customer care. The price point compared to all the features available is a steal!

Cons

It would be nice if they had different language interfaces. For me specifically German. But that's by no means a deal-breaker.

Reason for choosing MailerLite

Features, price point, and customer care!

Review Source

Response from MailerLite

February 1, 2022

That's amazing, Nancy! Thank you so much for recommending us, we appreciate it.

LP

Laura P.  
Author  
Entertainment  
Used the software for: 2+ years

### "Grateful for the help"

October 16, 2023

4.0

Pros

I had a difficult situation I couldn't resolve myself and just wanted to say thank you to the support team that took care of it for me. They were quick, helpful and clear. Thanks again!

Cons

Other than the price, I don't have a lot of complaints.

Review Source

FL

Franz L.  
MD  
Cosmetics  
Used the software for: 2+ years

### "Great, userfriendly and surpasses all others"

October 25, 2023

5.0

Pros

Speed i can put a newsletter together, flexibility and feature rich

Cons

I cannot answer this one! as there should be no bad apps.

Reason for choosing MailerLite

ease of use, feature-rich

Review Source

Brandy M.  
Ceo  
Retail  
Used the software for: Less than 6 months

### "Great pic 4 email marketing& more"

September 2, 2023

4.0

Pros

It's great 4 beginners & very affordable or free. Your campaigns can be customized n u can auto send n manage them. It's great 4 designing websites n newsletters w template selections 2 choose from. Advanced features such as pop ups, embedded surveys n customize ur Facebook audience. You can personalize n make auto emails plus u can find & grow relationships w ur subscribers

Cons

It's design selection needs improvment. Is slow a good bit especially when u try uploading photos 2 emails or add link 2 a YouTube video

Review Source

Mateusz W.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Outstanding "

July 30, 2021

5.0

Pros

It has everything our company needs in one place.

Cons

It takes a few hours to get approved or disapproved.

Review Source

Response from MailerLite

August 3, 2021

Hi Mateusz, welcome to our community, and thank you for your feedback on the approval process.

CS

Cristina S.  
CEO  
Retail  
Used the software for: 1-2 years

### "Love MailerLite"

April 2, 2022

5.0

I love using MailerLite daily.

Pros

Best customer support and e-commerce automation.

Cons

Not so good reporting. Would like to get more details.

Review Source

SS

Sonya S.  
owner  
Writing and Editing  
Used the software for: 2+ years

### "Happy User"

May 10, 2022

5.0

We really like it. It's easy to use and the customer service is top-notch.

Pros

Easy to use, good price, great customer service

Cons

Sometimes have to look up how to do something that should be obvious.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

they were way too expensive for how much we use them

Review Source

Response from MailerLite

May 20, 2022

Happy users = happy MailerLite. Thank you for leaving us a review, Sonya.

KM

Kim M.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "MailerLite beats the competition"

March 12, 2021

5.0

I've been using Mailerlite to automate my email marketing for over 2 years and it was FREE for the first 1,000 subscribers. That's a steal considering the functionality that comes with it.

Pros

I like that my email marketing automation is easy to create, schedule and deliver at a price point suitable for bloggers not yet making a profit.

Cons

There are so many features and functions I don't use the tool to its fullest capacity. It's so robust I haven't even figured it all out yet.

Review Source

Response from MailerLite

March 19, 2021

Great that you're still with us after so long Kim! Having a great community is what keeps us going. Should you want to learn more, we now have the MailerLite Academy, where you can become a certified email marketing expert:https://academy.mailerlite.com/ -Lay

LP

Lindsey P.  
Author  
Publishing  
Used the software for: 6-12 months

### "Clean and Professional"

August 18, 2021

5.0

The customer service is amazing and they have a ton of tutorial videos which is super helpful. I love the final product - it's very clean and professional

Pros

The product is clean and professional, and I love how easy it is to set up automation.

Cons

It gets a bit convoluted with ALL the capabilities

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It's not as clunky looking. And the interface is better

Review Source

Response from MailerLite

August 25, 2021

Clunky is such a fun word! But happy, it isn't connected to us. Thank you for the lovely review, Lindsey,

VR

Verified Reviewer  
Marketing specialist  
Internet  
Used the software for: 6-12 months

### "One of the best tools for email and marketing automation "

May 16, 2020

5.0

My experience with Mailerlite has been great. Once i set up the automations I can rest assured that my leads will get my messages.

Pros

This is a great software if you need to create lead lists, send email broadcasts and set up marketing automated funnels. The funnels are super easy to organize. Everything is very visual so it is easy to understand how everything works even if you never used Mailerlite before. Its price is great, too.

Cons

I really cannot see any cons on it. I guess only that I miss is more layout options for the signup forms.

Reason for choosing MailerLite

Mailerlite offers the same top features for less.

Switched from

[Drip](https://www.capterra.com/p/164933/Drip/)

Better pricing

Review Source

Response from MailerLite

June 24, 2020

Hey! Thank you for the 5-Star review. MailerLite's team is happy to receive such great reviews from our costumers. Feel free to contact us for anything you need!

MO

Mieya O.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "Customer Service ⭐⭐⭐⭐⭐"

January 9, 2023

5.0

Pros

I've bee dealing with Google Domains for about a week to help me connect my domain to use with Mailerlite. It took 3 people there that told me everything looked okay and that the records were correct and in less than maybe 10 minutes. \[SENSITIVE CONTENT\] with Mailerlite was able to tell me I had a typo and the issue was fixed. Thank you Keren so much. I wanted to cry if it couldn't be fixed.

Cons

It wasn't as easy to connect with google domain as other email platforms I've used in the pass. But in their defensive, I can do a lot more with Mailerlite than I could with others like Flodesk and Mailchimp.

Reason for choosing MailerLite

For the price and all, it came with I couldn't beat it. Also, their blog is super helpful.

Review Source

MM

Michelle M.  
Blogger  
Marketing and Advertising  
Used the software for: 2+ years

### "3+ Year Mailerlite User - love it!"

January 25, 2023

5.0

Mailerlite has helped me gain hundreds of subscribers by using their professional pop up forms for my websites, send out professional emails using their templates, and keep my businesses organized.

Pros

I love how Mailerlite is easy to navigate. I'm a busy mom of three, trying to keep up with my online businesses and mailerlite makes it simple for me to log in, set up an email campaign quickly, or update a form pop up.

Cons

So far I don't have any cons yet about any features and I've been using Mailerlite for 3+ years now.

Alternatives considered

[SendOwl](https://www.capterra.com/p/210397/SendOwl/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing MailerLite

Cost-effective, easy to use, simple navigation, professional templates.

Review Source

ML

Maurits L.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Well suited and easy to use e-mailsoftware"

November 1, 2022

4.0

It works!

Pros

The e-mailbuilder and the support is great!

Cons

Some advanced features are a bit hidden.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing MailerLite

Overall experience and better to use one kind of software.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The suck.

Review Source

LC

Luz C.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "Perfect service and easy to use"

October 18, 2023

5.0

I have been using it to email marketing, I can create emails and schedule the sending at any time. Also in the free part I can get some metrics to track my campaigns

Pros

It is easy and friendly to use, also the service support because it is fast and excellent

Cons

I Like everything in the platform. Maybe I would say that I do not know why they have more than one link to access and in one of them I can not loging

Review Source

DC

Dominika C.  
Virtual Assistant  
Information Technology and Services  
Used the software for: 6-12 months

### "I really like MailerLite"

March 10, 2023

4.0

Very good

Pros

It's easy to use and navigate throught it - I like the UX/UI

Cons

Sometimes it has bugs with sending test emails. I don't like new tool for creating emails (the one in my templates page) - it works slowly. But I use the older one and I love it

Review Source

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