# Page 38 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 38 - Reviews of MailerLite

## Showing most helpful reviews

Showing 926-950 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
owner  
E-Learning  
Used the software for: 1-2 years

### "Works well, be patient"

February 9, 2021

4.0

It's simple to set up and use and helps me effectively reach my list weekly.

Pros

It's cost effective for very small businesses and does the job with almost no learning curve and a simple set up.

Cons

It moves a little slow, screens tend to lag and take a few long seconds to update. But still, it works well with a bit of patience.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Ease of use and cost efficacy.

Review Source

Response from MailerLite

February 11, 2021

Hi there, thank you so much for taking the time to write this review for us. We also appreciate your feedback on how we can improve further. If there's anything else you want to share with us, you can email this at feedback@mailerlite.com

RC

Rafal C.  
Marketing Specialist  
Retail  
Used the software for: Less than 6 months

### "Quality/price = BEST"

October 25, 2022

5.0

Pros

this is really great product for small company. Free plan is great and you could send more emails for more users than in others newsletter clients. It's easy to use, it gives you nice user experience with all this interface they created. Simple and effective. I've tried some alternatives but MailerLite is my choice and I'm 100% happy with it.Great automation, really easy adding new subscribers.Also, they have great support - I've had pleasure to talk with \[SENSITIVE CONTENT\], who quickly told me usefull information that helped me. Great work \[SENSITIVE CONTENT\] :)I highly recomended MailerLite!

Cons

maybe some more option for blocks (like more customizable with size of photos for example), but I assume that in paid plans they have some more options. Still there is plenty of options that you could use to create good looking newsletter.

Alternatives considered

[FreshMail](https://www.capterra.com/p/139511/FreshMail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Easy to setup and use, more users and mails in free plan

Review Source

TS

Tony S.  
Life Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Customer Support"

June 6, 2023

5.0

Thank you MailerLite!

Pros

My team and I are not very technical, but with MailerLite this is not an issue, as everything is simple and straightforward. Customer Support is extremely helpful and friendly, and one of the key reasons we continue to use this platform over others. Also the fact that they are European is an added bonus and allows us to feel our data is safe and secure.

Cons

I can't think of anything to list here, as everything flows smoothly with this platform.

Review Source

AG

Aliya G.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "So glad we switched! "

March 9, 2023

5.0

Top notch. As long as they keep providing at the current level of service at a reasonable price point we won't look for anything else.

Pros

MailerLite is more user-friendly, offers much better tech support (fast, friendly, thorough) and is a less expensive price point than we were paying with our previous platform.

Cons

Some features were in the works - for example I think I was trying to embed a video in a landing page and that wasn't possible (yet) otherwise we like everything

Review Source

Saskia Busch S.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "We're off to a good start :)"

January 13, 2022

5.0

We moved over to Mailerlite mainly because they offer an automated email service with the free version which we have yet to use but I can say that their customer service has been astonishing! I deleted some data (rookie mistake!) and had it back within an hour. Phew! Thank you Mailerlite Customer Service!

Pros

We only joined the platform a few days ago and imported our list today but so far our experience has been stellar. I was so excited to see the Mailchimp integration and even more excited when it just worked entirely without issue. There was also the option to add the list to a "group" at the out set to start the segmentation process.

Cons

It's a little too early comment on this, but so far so good. We've tested the design functionality and are happy that it's easy to use.

Reason for choosing MailerLite

For the automated email option in their free plan and all the stellar online reviews.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

For the automated email option in their free plan and all the stellar online reviews.

Review Source

ML

Mayerli L.  
Comunicación-Mentoring  
Mining & Metals  
Used the software for: 6-12 months

### "Es excelente "

June 6, 2023

5.0

La atención al cliente es muy buena, rápida y gentil, me encanta

Pros

Es fácil y muy intuitivo para usarlo. Y amo la atención al cliente siempre me dan una rápida solución a mis problemas.

Cons

En el sitio web hay funciones que no son tan fáciles e intuitivas, o no sé guardan, o sé me cambiaba el tamaño o color de algo que no había pedido.

Reason for choosing MailerLite

Recomendación

Review Source

CC

Clarence C.  
Executive Assistant  
Performing Arts  
Used the software for: 2+ years

### "The best support staff I've worked with"

January 17, 2022

4.0

Pros

The support staff frequently goes above and beyond to help me find creative workarounds for features I dream up that don't even exist yet!

Cons

The design options are limited - it gets the job done for basic emails, but can be frustrating if you have a big artistic vision that can't be designed into an email block.

Review Source

Response from MailerLite

January 21, 2022

We hear you, Clarence. Being creative in how you express yourself is a super important part of email marketing as well. I'll make sure your feedback is passed on.

SS

Suzanne S.  
Writer  
Veterinary  
Used the software for: 1-2 years

### "Great features, terrible support"

December 1, 2019

5.0

Overall, the experience has been good because the authors already have an account set up, and we have never had to contact support. My experience with their lack of support has left a bad taste in my mouth, however.

Pros

Mailerlite has lot of great features that you can use in your emails - polls, up/down arrows for rating things, and an easy, intuitive interface that makes it easy to learn and use. I use it for the authors I work with, and it does what it says on the tin and more.

Cons

I tried setting up an account for myself, because I liked how user-friendly it was. I received an email saying basically they were refusing to allow me to set up an account, and suggested that I could appeal. I sent numerous emails, which to this day (probably at least three months as at the end of November) no one has ever replied. I have looked inside my spam, my inbox, and there has been no reply. Their contact form did not yield any better results.

Review Source

Response from MailerLite

December 12, 2019

Hello Suzanne, I am really sorry that you've experienced difficulties when trying to set up your account. If you would like me to look into this, could you send an email to support@mailerlite.com and request that the ticket is assigned to Paul. Thank you!

LL

Lisa L.  
Founder and President  
Religious Institutions  
Used the software for: 1-2 years

### "Reliable and great customer service!"

October 23, 2023

4.0

Great reliable service, still finding out new features. It would be great to have a quick user webinar on certain topics. So you can ask questions.

Pros

When stuck, you actually get a person to answer your questions!

Cons

Not sure, but would be great to have an overview you tube...sure it exists just haven't take time to find it. Would be great to remind us.

Reason for choosing MailerLite

Seemed ease of use, cost, and recommedations.

Review Source

MB

Martie B.  
Company Director  
Online Media  
Used the software for: 2+ years

### "Better than the competition (and cheaper)"

November 8, 2022

5.0

I personally love it, no complaints at all.Customer service is also 5 stars (super helpful). I was helped by a guy called \[SENSITIVE CONTENT\] who answered 3 questions of mine in as many minutes, with screenshots and direct steps)

Pros

It is much easier to use than its competition (and better value)

Cons

The email editor can be a little buggy sometimes, but this is super minor.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

I tried mailer lite and preferred it.

Review Source

Cristina G.  
Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great platform and great customer experience"

May 4, 2022

5.0

I'm very happy with MailerLite and I do recommned it.

Pros

Good price, good privacy and anti-spam features, good training and easy to use.

Cons

I would love to be able to personalize more the signature block. And there's something strage when I want to add more spaces between paragraphs, but I guess I can just write in another text block.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is too expensive and I don't like their automation features.

Review Source

Response from MailerLite

May 9, 2022

Hey Cristina, if you get in touch with our support team, they can find the easiest way to help you out with those pesky spaces you are talking about. Thank you for leaving us such a kind review!

LS

Lacy S.  
Energy Efficiency Marketing Strategist  
Utilities  
Used the software for: Less than 6 months

### "A solid product"

March 14, 2022

5.0

Pros

After switching to MailerLite, the open rate for our newsletter increased almost 50% thanks to their better deliverability. (We switched from ActiveCampaign, which never fixed this issue for us.) It's the little things that delight. Their support is quick and helpful. The product is intuitive and easy to use. Very affordable compared with alternatives. Everything you need and none of the fluff that you don't. 100% worth it.

Cons

Set up is a little chore, but I understand why. MailerLite vets their customers and subscriber lists for better deliverability. Their support team was helpful in getting through the process, but it took a couple days before I could send to our full list. Not a big deal, but plan for it. I will say that I miss the ability to tag subscribers, though I've found workarounds. It'd also be great to have list-based custom fields instead of only text/date fields.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing MailerLite

Pricing, features

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Deliverability issues

Review Source

JM

Julia M.  
Director  
Education Management  
Used the software for: Less than 6 months

### "MailerLite has made my life a lot easier!"

August 12, 2021

5.0

Using MailerLite has solved the issue with my emails being marked as Spam or being blocked by email providers. It's also solved the issue of knowing if my members have opened or clicked links in my emails.

Pros

I lead a not-for-profit homeschool organization & having MailerLite has helped ensure my emails get to the members. I can see who has or hasn't opened my emails or set up their accounts. I truly appreciate having a free version but was very excited that the price to upgrade to the premium was affordable. I love being able to have MailerLite resend an email to anyone that didn't open the first one. It also allows an easier way for the members to unsubscribe if needed.

Cons

Honestly, I can't think of anything I dislike about MailerLite as it serves my needs fully.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

My emails kept being marked as Spam or fully blocked by Apple, even when the members had added me to their contacts.

Review Source

Response from MailerLite

August 24, 2021

Hi Julia, so lovely to read this and happy to see this has been working out for you. Thank you for this!

RG

Randy G.  
COO  
Professional Training & Coaching  
Used the software for: 2+ years

### "The best ESP for growing businesses"

August 17, 2021

5.0

Pros

It is super easy to make emails that look great. The automation is easy to understand. The service is 2nd to none!

Cons

I'm only sad that MailerLite isn't natively integrated with more apps out there.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

I was having reliability issues with ActiveCampaign.

Review Source

Response from MailerLite

August 24, 2021

We don't want you to be sad Randy :( Should you have any apps you feel like we need to further into, please send us your ideas in the "feature request". You can find this in the dropdown of your profile setting once you log in.

MD

MaryAnn D.  
Writer  
Publishing  
Used the software for: 2+ years

### "Technical Support"

October 27, 2022

5.0

Josue was excellent in helping me restore an accidentally deleted automation. \[SENSITIVE CONTENT\] was also of help.

Pros

Price compared to other mailing list providers

Cons

Organizational capabilities and ease of use

Review Source

SS

Steve S.  
Author, Content Creator, Entrepreneur  
Online Media  
Used the software for: 2+ years

### "Great product and service!"

June 28, 2023

5.0

Excellent

Pros

We love how easy it is to use and learn. Their customer support is top notch. The videos and tutorials really help.

Cons

Not applicable. We really like it. No complaints.

Review Source

PM

Paulina M.  
Content Marketing Specialist  
E-Learning  
Used the software for: 2+ years

### "A simple and effective tool "

October 27, 2023

5.0

Easy tool to learn. I will use it in the future for sure!

Pros

Simple preparation of nice emails for subscribers. Easy management of groups of sibscribers. I like that tool! Cool statistics for each email.

Cons

Not enough options, how the email can look like, its elements. Upgrade plan - you can not send without review, you have to wait.

Review Source

VC

Vaiva C.  
Head of Marketing & Communications  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Easy to use software"

March 1, 2023

5.0

good, simple

Pros

easy to use and managers help, responses are always very fast

Cons

some difficulties like how to connect with server and etc, so if you are not programmer or do not have it support it is imposible to make your DNS work ;\]also that thing with clasic and new one - it is a bit pitty you can just switch simply, no data is transfered, so I am still using clasic version.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

cheaper, more simple to use, data safety, i started to read MailChimp data policy and just stoped in reading it and never consider to look back.

Review Source

FI

Firat I.  
Project Manager  
Education Management  
Used the software for: 2+ years

### "thank you \[SENSITIVE CONTENT\]"

November 9, 2022

5.0

Pros

We have been using it for a long time and we are used to it, we may be your oldest customer.

Cons

Even if we delete the data we do not use, you do not update it.

Review Source

VR

Verified Reviewer  
Co Founder  
Retail  
Used the software for: Less than 6 months

### "When it comes to send just an email - Mailerlite"

April 11, 2018

3.0

Pros

After researching for a service providing free entry level for a startup project i found MailerLite. It was promising because it has a nice visual builder and few predefined email templates. The structure of the application is clear and there are no questions such as WHERE CAN I FIND THIS OR THAT...

Cons

The problem comes when I notice that the number of contacts that I am sending emails is getting lower. Initially, I imported around 6500 contacts, and after few email campaigns, available contacts were to around 6300. It was weird to me how it is possible... After few days the support answers me with a straight answer - All bounced emails are removed from my mailing lists automatically - well that was understandable, BUT without notice or notification?!? The worst was when I started receiving bills. I was charged for all emails that were in my account, even those that were bounced. There was not a tool just to delete the bounced emails because nobody wants to pay for something that is not using. After three months I ended with almost 600 blocked email contacts witch I had to pay for! I made few tests with email addresses from my friends. All they had an email in Bulgarian largest email provider - ABV.BG. Guess what - all these three emails were bounced. That was the end with my experience with MailerLite. Recently I created another account just to check how the project is going on. I was surprised to see that almost nothing was changed for almost a year! This software lack probably one of the most important features these days - AUTOMATION for eCommerce.

Review Source

LC

Linda C.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "I Needed Help"

August 14, 2021

5.0

Pros

And lo and behold, the customer support for MailerLite was right there with the right answers when I needed it. I have recommended MailerLite to a number of folks because it is easy to figure out, works well, and has a variety of options from delay times to conditions to even what to put in an email. Easy learning curve.

Cons

I can't think of anything I don't like about it.

Review Source

Response from MailerLite

August 24, 2021

Thank you for the lovely review, Linda.

NG

Nick G.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "Mailerlite "

November 23, 2022

5.0

I love it. I love the help I get because I am not tech savvy,

Pros

The ease of use. And customer support is amazing.

Cons

Sometimes the time in takes to load up emails.

Review Source

MA

Miles A.  
President  
Computer Software  
Used the software for: 6-12 months

### "MailerLite has surpassed my expectations after switching from GetResponse"

April 28, 2022

5.0

Pros

Editer and tools allow creation and flexibility of my email campaigns. The Automation sequences are very easy to create and intuitive to follow.

Cons

At this point 12 months in I can honestly say I have no concerns or frustrations about MailerLite.

Reason for choosing MailerLite

For all the reasons stated above in my review.

Review Source

Response from MailerLite

May 3, 2022

We'd super honoured to hear that we've exceeded expectations. Thank you for trusting in us, Miles.

PB

Pieter B.  
Founder & coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My review for MailerLite as a small business owner"

February 20, 2022

5.0

Pros

It's no-nonsense, easy to use and price friendly

Cons

Not really encountered cons, you need a good computer and internet connection to load the browser app fast.

Review Source

Response from MailerLite

February 22, 2022

Thank you for leaving us a review, Pieter!

KH

Kalen H.  
Chief Consultant  
Consumer Services  
Used the software for: I used a free trial

### "Even the Free Trial is Amazing!"

February 24, 2023

4.0

Mostly a very short learning curve marred by a frustrating start because I couldn't easily find out certain basics.

Pros

Phenomenal customer service/technical support (by chat): willing, friendly, knowledgable, patient. Mattheus is a champ! (not someone I had any previous contact with.)What's included in the free version goes far beyond Mailchimp (which I had tried before).A great set of "how to do it" articles and courses.

Cons

The drag and drop editor for Embedded Forms works well and intuitively but I found it hard to create the look I wanted on a form.The naming of parts of their system was misleading for me (calling a single email a "campaign" took me down a blind alley when I wanted to create a series of emails to go to a single list, which is an "automation" to a single "group.")

Review Source

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