# Page 39 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 39 - Reviews of MailerLite

## Showing most helpful reviews

Showing 951-975 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicola N.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Favourite Newsletter Software "

October 9, 2022

5.0

Pros

It's extremely intuitive and always further developing. It makes setting up a nice newsletter extremely easy which is perfect for not needing an adjency etc. The support is also incredible, you can reach them even on Sundays!

Cons

Nothing that I can think of but this box needs to be filled.

Review Source

Response from MailerLite

October 10, 2022

We like for things to be nice and easy to work with, so our users can have more time in their days :)

KO

Karen O.  
CEO  
Publishing  
Used the software for: 2+ years

### "Affordable easy to use email service"

July 29, 2021

5.0

An affordable easy piece of software. Transferred from the much more expensive MailChimp and have no regrets

Pros

Drag and drop features and templates. Easy to use existing campaign and adjust content so you remain on brand. Automation sequence is also handy when onboarding new customers.

Cons

Some times drag and drop gets a bit unwieldy when using larger images and text blocks but it's a minor niggle.

Review Source

kA

kumar A.  
Ceo  
Education Management  
Used the software for: 1-2 years

### "Kumar Amit Reviews"

March 4, 2023

5.0

Great experience

Pros

Pricing vs Features Than other compititor

Cons

ease of use and pricing the Pricing they charge Is lesser than another competitor

Reason for choosing MailerLite

Pricing

Review Source

JT

Jovanhanna T.  
Spiritual Love Coach ' Healer  
  
Used the software for: 2+ years

### "The best email platform and it has landing pages!"

January 9, 2018

5.0

Pros

Super easy to use from the start. There is zero coding needed to create landing pages and beautiful email newsletters. Their free account offers automation and many of the same advantages as the paid accounts. Mailerlite is constantly improving and adding new features. Ive been using them for about 3 years now and absolutely love it and recommend it to anyone looking for an email solution.

Cons

Its not able to integrate with other plugins that are specific to the theme I use on my website. There are workarounds, but it would be nice if I could have that functionality.

Review Source

GD

Grace D.  
Web Designer  
Graphic Design  
Used the software for: I used a free trial

### "MailerLite User Review"

November 3, 2022

5.0

Great! I would highly recommend this software to my friends. Your customer service is also top notch. \[SENSITIVE CONTENT\]really helped me solve my problem efficiently.

Pros

This email marketing software is super easy to use. I have never used it before this week, but some how it feels like I have used it for years.

Cons

I am unsure at the moment as I am still learning.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Ease of use, Industry recommendation and price.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is not intuitive enough for me and its too expensive.

Review Source

LA

Licia A.  
none  
Writing and Editing  
Used the software for: Less than 6 months

### "Super user friendly, top customer service"

October 16, 2023

5.0

I needed an easy to use platform from where I could manage all: website and mailing. And I could't ask for something better

Pros

I am a very basic digital person, but mailerlite is so easy and intuitive to use that I could do my website, create an automation for the newsletter's subscribers - all by myself. Very good tutorials and a very efficient customer service. They answer in minutes and solve absolutely everything.

Cons

I still have to run the website, so I can't tell what's will be like the management of the subscribers and emails, etc, but so far I can't tell any cons

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I just had the website with them, and it was complicate to use. When I tried to integrate a mailing system, I gave up.

Review Source

AK

Adrian K.  
director  
Marketing and Advertising  
Used the software for: 2+ years

### "Best software on the market :) "

October 7, 2022

5.0

Pros

Free to use. Good landing page builder. Easy to integrate. Good support.

Cons

lol nothing :D within this price tag I couldn't find anything better

Review Source

SF

Stephen F.  
Director  
Medical Devices  
Used the software for: 6-12 months

### "I am constantly amazed how awesome Mailerlite is"

November 19, 2020

5.0

Pros

Mailerlite does EVERYTHING amazingly well! Just when you think you're happy enough with how it works, you find out they have incredible customer service - so much so that it actually makes your day to interact with them. It is the most cost effective email software I found with extensive research and it works perfectly. Whatever you think you want it to do, it already does! We integrate it with Shopify and it works perfectly - just like every other aspect of it. Mailerlite has been the dominant reason why we have managed to successfully grow our sales by over 80% - during Covid!

Cons

There is nothing I don't like about it.

Reason for choosing MailerLite

Yes

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is clunky to use and expensive.

Review Source

LD

Lynda D.  
copyeditor  
Publishing  
Used the software for: 1-2 years

### "Ease of use for a beginner, but customizable for a professional look"

October 23, 2021

5.0

This was the first mailer I've ever used with my business, and I see no need to change to anything else. I like how thorough the analytics are and the ease of seeing exactly the information I'm looking for, all within a few clicks.

Pros

It's easy to learn and the customizations are pretty intuitive. I'm able to do what I need to do with a minimum of tutorial help, and the drag & drop blocks are such a time saver. I've used almost all the features available in the version I have, and each has been simple to figure out and use my branding with.

Cons

So far, I haven't found any cons for the way I use it. I'm able to customize groups, merge or separate, create multiple sites, and more.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It seemed simpler, and I'd heard some negatives regarding the other products' price and/or ease of use.

Review Source

Response from MailerLite

October 26, 2021

Yes Yes Yes! It is lovely to have you in our community Lynda.

Manuel M.  
Head of MArketing  
Retail  
Used the software for: 1-2 years

### "Recommended if Lead-Scoring is not required"

January 18, 2021

5.0

Pros

\- Easy to set up - Fast and responsive user interface - Great support - Integrations - Import&Export

Cons

\- "CRM" is limited - No Sales Funnel - No Lead Scoring

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[VBOUT](https://www.capterra.com/p/152819/Vbout/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

We did not made use of the extra functions.

Review Source

Response from MailerLite

January 27, 2021

Hi Manuel, Thank you for being part of our community. I also appreciate your feedback on our CRM features.

AH

Amy H.  
Publisher  
Publishing  
Used the software for: 1-2 years

### "Stellar tech support"

December 3, 2022

5.0

Pros

The software is intuitive and the help files are actually helpful, which is not always the case with apps. But the personal tech support is miles above that of any other service I use to run my business. The team members are extremely knowledgeable, courteous, and will patiently ferret out the source of any problem. I've had outstanding interactions with reps \[SENSITIVE CONTENT\] in particular as I worked through some recent objectives that the help files couldn't resolve. I would recommend MailerLite to any small business.

Cons

I'd like to see more flexibility in creating and using templates.

Review Source

KK

Krystle K.  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "I love this!"

February 16, 2023

5.0

I love everything about MailerLite and I recommend it to everyone! I especially love their newsletter!

Pros

It’s so easy to use and is capable of everything I need it to be! I can make email campaigns or landing pages and everything is easily set up for automation and connects to my website perfectly!

Cons

I would like more templates and more options for blocks in campaigns

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too complicated

Review Source

DJ

Daniel J.  
sales  
Alternative Medicine  
Used the software for: 2+ years

### "Great!"

November 16, 2022

4.0

Pros

Its easy to use, customer support is very quick and kind.

Cons

The intuitivness. Sometimes its not so easy to find solution on your own, but the support is great so no harm :D

Review Source

BB

Brina B.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Brina Brady's Review of MailerLite"

June 27, 2023

5.0

Sending a Newsletter out always brings me money.

Pros

I love playing with the different backgrounds, font colors, and the format is easy to follow. I like how you can make templates and change it so it looks different too. It also tells me who opens and clinks. I love MailerLite tutorials. I would recommend it to others.

Cons

I wish I could make banners smaller and narrower.

Review Source

FW

Fiona W.  
Executive Director  
E-Learning  
Used the software for: 6-12 months

### "MailerLite is the Best Choice Growing Small Businesses"

July 26, 2021

5.0

Exceptionally positive. Highly recommend this option to small businesses. Worth every penny.

Pros

MailerLite's customer service is the best. You don't have to pay more money to get access to excellent customer service. Their chat feature allows you to connect with customer service in under 5 minutes. They actually answer your questions too, none of that templated response bullshit. For anyone moving away from Mailchimp's free trial, I recommend moving over to MailerLite. The platform is super easy to use and integrates with many other popular marketing/sales tools.

Cons

There is nothing I don't like about the platform after 6 months of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp doesn't scale well with your business. It's only good for the free trial after that it's a rip-off for what you get out of the platform.

Review Source

Response from MailerLite

July 30, 2021

So glad your pennies are dancing for joy. This is a lovely review, Fiona - thank you very much.

Chief Awodele I.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MailerLite is Awesome"

May 13, 2021

5.0

Overall, I'm very happy.

Pros

I've experience several eMail Marketing services, and the technology was amazing. Yet they lacked great customer support, and felt too superiaor to do a little bit of "hand-holding" which some people need especially when they are new to the service. Not so with MailerLite. They go the extra mile to set you up and coach you til you get it! And their technology is as advance as their competition without leaving you to wonder if you are paying more that you should.

Cons

When creating a workflow one has to jump back and forth between a window to edit the email series, and another window to edit the flow automation.

Review Source

Response from MailerLite

May 27, 2021

Hi Chief Awodele, we're happy to get such a lovely review from one of our users. I'll definitely make a note of the workflow feedback you left us.

LS

Lena S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use email marketing software with great customer support"

November 27, 2022

5.0

Amazing customer support (\[SENSITIVE CONTENT\] really helped me the past few days.) Super easy to use.

Pros

Easy user interface, nice email building capabilities and really good customer support.

Cons

Need better mobile responsiveness for emails, forms and landing pages.

Reason for choosing MailerLite

Nice UI and look and feel. I also liked all the newsletter templates on their website for inspiration. The simple green UI drew me for some reason.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Convertkit was confusing and expensive. No free tier for email marketing which was annoying.

Review Source

DA

Dave A.  
Site owner  
Internet  
Used the software for: 2+ years

### "MailerLite: My experience"

October 13, 2022

5.0

There are definitely no complaints

Pros

For me, it lies with Support should I encounter a problem. I just had a problem of my own making and it was sorted out in rapid time (thanks \[SENSITIVE CONTENT\] ). I don't have the biggest list nor the most campaigns, but this software does everything that you are likely to need.

Cons

Everything does what it says and there is plenty of help available

Reason for choosing MailerLite

The website did it for me. Easy Peasy.

Review Source

Dan V.  
President  
  
Used the software for: 1-2 years

### "Mailerlite has been an awesome email service provider. I highly recommend them. "

March 27, 2018

5.0

Pros

Mailerlite is full featured, and easy to use. But their customer support is fantastic. Always there, friendly, competent, and quick to help. They also have an easy to use API that I use to power every aspect of my site communication. And to be honest, I love their blog, where they are regularly sharing insights into how their company operates. Always inspiring and full of ideas. Can't recommend them highly enough.

Cons

No complaints, really. There are one or two features I'd like to see them add, and have sent in feature requests for these. But generally there are workarounds. And they are constantly adding new features, so they will probably show up eventually.

Review Source

CM

Caitie M.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Powerful tools and efficient support"

October 6, 2022

5.0

Really happy, excellent support.

Pros

MailerLite is not lite on features at all! I have found it mostly easy to use , and while there are some learning curves, the support team are there to help and guide you with every step. I really appreciate how quickly they respond to messages. Thank you to \[SENSITIVE CONTENT\] for getting me going with automation workflows in just a few minutes!

Cons

There is quite a learning curve. While there is lots of documentation and excellent support, it would be helpful to have a user manual of sorts that is tailored to specific end users (e.g. blogger vs corporate). Moving over to the new MailerLite is not as simple as it could be...

Reason for choosing MailerLite

Good price and recommendations from others in a similar field.

Review Source

KM

Karen M.  
Small Business Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use and budget friendly. Good choice. "

June 30, 2025

4.0

Positive. But as my needs change, so does my wishlist for features. Mailerlite is still a solid choice.

Pros

Easy to use. Generous free plan for anyone starting out. Good basic functionality. Customer service is good. They add new features too.

Cons

Automations are harder to set up than I'd like. Especially ones with conditions. Groups/segments feature can be clumsy. No direct integration with my platform.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is difficult to use in my opinion and doesn't have the UX that MailerLite has.

Review Source

Response from MailerLite

July 16, 2025

Hi Karen, thank you so much for your thoughtful review, we’re really happy to hear MailerLite has been a solid choice for you over the years! 💚 It’s great to know the free plan and simplicity have supported your journey, and we truly appreciate your feedback around automations and segments as we're always working on improving those areas. Wishing you continued success with your business, and we’ll be here whenever you need us!

JH

Joy H.  
Author, Pastor, Financial Coach  
Writing and Editing  
Used the software for: 2+ years

### "I recommend Mailerlite to my clients regularly"

February 19, 2024

4.0

Pros

I love the ability to set up automations on the free level, something other services usually don't provide on the free tier. #1 selling point for me.

Cons

Old version used to run slow in my web browser when designing web pages, but I'm not seeing that problem so far with the new version.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Looks nicer than Mailchimp but the number one selling point for me was the ability to do automations on the free tier (which is really important for a growing business!)

Review Source

JH

Judy H.  
author  
Publishing  
Used the software for: 1-2 years

### "Good Support"

February 6, 2022

4.0

As a writer it is a great way to connect with my readers in an easy way, see the feedback I get to various campaigns in the reports, and share graphics and book covers. The automations are great for easing them into the list and showing them products.

Pros

Putting together a simple newsletter with images is pretty easy right out of the gate. The support is very available and they seem to be constantly working to add features to the platform.

Cons

I find the Subscribers/segments/groups divisions confusing. And would like there to be an undo button in this section so you can't delete your whole mailing list by mistake! Also, I'd like there to be a backup copy of the list somewhere to reinstate if the worst happens and you do delete it all.

Reason for choosing MailerLite

Price. \[SENSITIVE CONTENT\] recommendations.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailer lite seemed more the way I think, especially in the Automations. I also appreciated the support.

Review Source

Response from MailerLite

February 22, 2022

Hi Judy, thank you for sharing your experience with us.

SM

Samantha M.  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Easy to use & even better customer service!"

January 27, 2023

4.0

Pros

It is user friends & the live chat is one of the best I have used in over a decade as a small business owner. I learned a ton from \[sensitive content hidden\] in a short amount of time on how to set up my automations - something that has taken me years to do in other platforms. I recommend MailerLite because of the customer support live chat in my 40,000+ women entrepreneur group daily - and because of the people like Lilan before the screen that make it easy for us to utilize this powerful tool. Thank you for all you do!

Cons

Sometimes it deletes my email drafts... but that could be user error too :)

Review Source

JD

Julienne D.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Way better than competitors"

April 1, 2021

5.0

Customer support is amazing, and the product works every time. They're awesome.

Pros

The interface is easy to use, and the features can't be beat! (Extras like - countdown timer for the landing pages!)

Cons

Can't say anything that I don't like about it. There are a few frustrations with the free plan limitations, but nothing that can't be solved by upgrading the account.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Better landing page features and better list segmentation options

Review Source

Response from MailerLite

April 7, 2021

Hey Julienne, Glad to have you in our community and thank you so much for such an amazing review. - Lay

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