# Page 40 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 40 - Reviews of MailerLite

## Showing most helpful reviews

Showing 976-1000 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sandra B.  
Author  
Publishing  
Used the software for: 2+ years

### "For Email Marketing Go With Mailerlite"

February 20, 2022

5.0

Pros

I love the ease of use and email templates which make designing a monthly newsletter to my readers fast and efficient.

Cons

I have no complaints when it comes to Mailerlite. They are a top-notch company and service.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Mailerlite was easier to use at a reasonable price.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost. Mailchimp raised their prices.

Review Source

MP

Marko P.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "Thank you \[SENSITIVE CONTENT\]"

November 13, 2022

5.0

Pros

First a big thanks to \[SENSITIVE CONTENT\] for his great support. These guys from MailierLite support will be happy to help you with anything you have in mind for your email marketing.

Cons

The user experience is excellent, ideal for beginners. What would be better is if there are templates for automation. Also, integration with the Thinkific platform.

Review Source

AC

Angélica C.  
  
  
Used the software for: 2+ years

### "Best thing since MailChimp"

June 7, 2018

5.0

Pros

They have a really nice price and features. Every month they roll out a new feature that puts them closer to the big player, aka mailchimp. They keep improving and launching new feature and the price has been the same since forever. Completely honest and amazing support. They cut my email marketing cost in half and kept most of the important features I was looking for.

Cons

I would like to see more payment options (paypal) and more personalization tools. Also, every upgrade requires an approval from the support team and it can take time.

Review Source

KF

Kate F.  
coach  
E-Learning  
Used the software for: 1-2 years

### "Amazing customer service"

January 12, 2023

5.0

Pros

I absolutely love MailerLite! It's so user-friendly, affordable, and the customer service is amazing -- especially Lilian!

Cons

Maybe doesn't have some of the features/functionality of the fancier software, but with the price and great customer service, it's definitely a fair trade-off.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I didn't like Mailchimp at all. Pricey and awful (really, non-existent) customer service.

Review Source

AO

Anna O.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Incredible customer care"

October 31, 2022

5.0

Always great! I have always had a feeling that this is the most human email management tool available on the market.

Pros

Easy, simple. Very intuitive, yet effective.

Cons

Chat bots - lost 2 min without solution, when a human took over the problem solved it in 1 min.

Review Source

VR

Verified Reviewer  
Digital Marketing Coordinator  
Automotive  
Used the software for: 2+ years

### "Proficient emailer!"

November 3, 2019

5.0

It was a breeze to use this app to send out emails.

Pros

The easy of use. Campaign creation is effortless, simple. The interface is friendly, and the options to create emails are plentiful. For me, training the team members on how to use this was very straightforward. It offers almost all the features you require, automation, AB testing, scheduling, creating landing pages, database manipulation, etc, analytics linking.,

Cons

Although the email blocks' options are plenty but could offer more options to play around with (especially with email formatting).

Review Source

HS

Heather S.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Best mailing list service EVER"

February 16, 2024

5.0

AMAZING. Not only is it easy to use on my own, whenever I have an issue the customer service helps me step by step.

Pros

So easy to navigate. I get easily confused by tech but even with MORE features than other services it was so easy to navigate.

Cons

can't think of anything really. maybe the logo showing on on my stuff but that could be my user error in taking it off lol

Reason for choosing MailerLite

Recommended by a friend. She loved your service to I took her word for it and she was right

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

mailchimp kept having SO many errors and was overpriced.

Review Source

DM

Daria M.  
Founder and Owner  
Retail  
Used the software for: Less than 6 months

### "I thought I had a bug"

February 8, 2021

5.0

I thought that there was something wrong with my landing page editor as I did not see the success page tab on it. When I reached out to Mailerlite, the representative told me to zoom out. When I read the email, I was flabbergasted. "Oh my gosh, don't tell me it was just that simple." Immediately, I signed into Mailerlite and sure enough, I had to ZOOM OUT! It donned on me that when things around us are so complicated, we always think the solution is just as complicated. This incident reminded me that if the situation seems complicated, go through the small steps first to ensure that you (the user) double checked the small things.

Pros

I like that the software is very user-friendly, so much so that sometimes you forget the smallest of things to help you. I love that the software works with you at every stage of your business, giving you time to grow, while still allowing you to access the automation to help ease some of the many jobs of being a business owner.

Cons

The only thing that I do not like is my web host is not compatible with Mailerlite.

Reason for choosing MailerLite

I chose Mailerlite because they actually were FREE WITH EMAIL AUTOMATION SOFTWARE and multiple plans that allow you to grow as your company grows.

Review Source

Response from MailerLite

February 11, 2021

Hey Daria, thanks for the love! Sad to hear that we're not compatible with your web host, would this be from their end? If not, get in touch with our lovely support team and see if they can help you out with this. Much love, Lay

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Lightweight and fast, excellent customer service, beautiful templates"

July 28, 2021

5.0

Pros

The drag and drop builder is absolutely one of the prettiest I've seen in email service providers. I custom code email templates for clients, but there are some serious advantages to using their drag and drop. Everything else you need is there, like the file manager, for using a CDN should you need it. Also shout out to \[SENSITIVE CONTENT\] from CX, his super fast, detailed, and HIGHLY technical responses should be legendary. Really refreshing to get such great help when setting up a campaign on a platform I've never used before for a client!

Cons

Lack of setting a different reply-to address makes it difficult for certain campaign preferences.

Review Source

Response from MailerLite

August 3, 2021

Thank you so much for sharing your experience with us <3

DD

Demos D.  
Co-founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "This is the only Email Marketing platform you will need!"

July 6, 2022

5.0

Absolutely fantastic. The team have always helped when we've needed it. We are a startup and work with many startups in our ecosystem and we regularly recommend MailerLite. That says it all!!

Pros

MailerLite is easy to use, has plenty of features and the support of the team is exceptional.

Cons

Nothing at all. Everything on the platform is exactly how we need it and it will also improve over time with further features.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Features and cost

Review Source

Response from MailerLite

July 13, 2022

You're absolutely fantastic yourself Demos!

VA

Victor A.  
Founder & Managing Editor  
E-Learning  
Used the software for: Less than 6 months

### "Excellent Email Marketing Tool"

April 20, 2022

5.0

Initially, I was disappointed because the first template I spent time creating got corrupt and I had to wait for some hours for the tech team to fix it. It was eventually fixed and since then, it has been great. One of the greatest assets of MailerLite is their chat support guys, they are knowledgeable and know the product well. They're also very polite and confident. I am confident that MailerLite has all the tools I need to make my email marketing campaigns a great success!

Pros

Easy to deploy Exceptional chat support (paid feature) Excellent Drag and drop tool Ability to create folders to organize campaigns, and automation

Cons

Have to pay a higher tier to get chat support

Review Source

Response from MailerLite

May 3, 2022

Glad to hear your bumpy beginning didn't stop you to be with us. Thank you so much for the review, Victor.

JA

Juan A.  
Chief Clarity Officer  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "A Feature Rich Free Alternative to Paid Autoresponders"

August 22, 2021

4.0

I enjoyed the simplicity of use of the entire platform. I like the clean look. I find it valuable to have access to foundational email marketing features in their free plan because I can setup a proper campaign without having to worry about manually checking things.

Pros

I started testing MailerLite as a way to learn about alternatives to ActiveCampaign, ConvertKit and Mailchimp. What I have enjoyed about MailerLite is how you have access to automations and contact management for Free up to a 1,000 subscribers. These are features that aren't available in other free options. It is also very intuitive to use and it's simple look make it easier to understand what's going on in the platform without distractions.

Cons

The biggest drawback I have with MailerLite is that it doesn't integrate directly with some platforms I used. This forces me to have to embed forms and track purchases manually or by using something like Zapier to create communications between the two platforms. I presume this is due to MailerLite being a relatively young option in the marketplace.

Review Source

Response from MailerLite

August 24, 2021

Hi Juan, I love reading your feedback. We always want to improve - so if you have any suggestion, just go ahead and fill this in our "feature request". You can find this when you log in and click on your top right profile drop down.

Amanda B.  
Naturopathic Doctor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Newsletter Platform"

March 17, 2021

5.0

I love this platform, and I'm glad I decided to give it a try. I highly recommend it!

Pros

I use this for my monthly newsletter I have set up for my clients. It is very easy to use, and it takes me roughly 30 minutes to set up next month's newsletter using the templates they have available. I like that it's free until I have 1000 users/email that I send out which just proves how valuable the platform is. They also send out emails with tips and tricks to use their platform to greater effect.

Cons

The one complaint I have is loading images into particular folders can sometimes not work quite the way I want it to. It's easy to fix, just takes a little extra time to do.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Cost

Review Source

Response from MailerLite

March 25, 2021

Hey Amanda, lovely to hear from you and your kind words about MailerLite. I also really wanted to say that I really enjoy what your company stands for! I'm a big fan of a holistic approach to life (and so is MailerLite!). I see you had some feedback about the images uploads - should you want to let us know more about this in details, please just email us at feedback@mailerlitie.com - Lay

ME

Mark E.  
Instructor  
E-Learning  
Used the software for: I used a free trial

### "Great service from Denise"

June 9, 2023

5.0

Still too new to know.

Pros

Easy and straightforward way to create forms. Many features are included in the free trial.

Cons

I don't know how to use it to capture clients.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too complicated, They might have more features, but they are not included in the free trial. They use very weird technical terms that only geeks can understand, whereas the terminology used by Mailerlite is easy to understand. If you make a mistake in Mailerlite you can go back and start again. If you make a mistake in Mailchimp, you're doomed, and a solution is difficult to find. Plus you get a scolding.

Review Source

TP

Theodor P.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Free version extreme value!"

May 21, 2021

5.0

Super friendly and very service minded support. It is really something how much value and functionality the free version includes, I have no need to go to the paid version before reaching 1000 subs, and when I do the price for the paid version is also extremely competitively priced.

Pros

Great features, excellent customer support

Cons

None really. Off cause there could be even more functionality, but really there is already a lot.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I read reviews of Mailchimp and realized that price for automations would be high. I used MC a while back and it was at the time also quite cumbersome interface.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Squarespace mailservice is ridiculously expensive and very little value. MailerLite free version in MUCH better.

Review Source

Response from MailerLite

May 27, 2021

Took a little peak at your photography, and it's beautiful. I especially like the picture of Tjurpannans Naturreservat. Glad you're part of our community now.

BC

Brianna C.  
Counselor  
Mental Health Care  
Used the software for: I used a free trial

### "So far, so good"

June 17, 2023

5.0

Enjoying so far

Pros

Customer service is amazing. I would certainly pay mre for that. That is how I choose what companies to pay for.

Cons

More features and options... clean, easy templates for marketing.

Reason for choosing MailerLite

Recommended

Review Source

AS

Alyson S.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "A professional way to send your marketing emails"

May 19, 2023

5.0

I use Mailerlite to send out all my marketing materials and collate and store all my subscribers details. Highly recommended.

Pros

I have been very impressed with the overall ease of use of this product. I moved my mailing list across from a 'rival' company and I was worried about how this would work, but the transition across was so easy. Now I have really professional looking marketing emails and templates set up using their simple drag and drop interface and a great automated sign up system in place.

Cons

Nothing negative to write here - it was an easy transition across to Mailerlite for me and now I am using them I realise how 'clunky' the old 'rival' system I had previously subscribed to actually was.

Review Source

FC

Fern C.  
CEO  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great for newbie non-techies people"

February 8, 2024

4.0

The 24/7 live support is so helpful! I've reached out many times when things have broken or I got lost and they patiently tested and walked me through the automation steps. Just for the support, I'm happy to stay with them.

Pros

It's easy to get started and the learning curve is not as complicated as other systems.

Cons

The changeover from Classic to the New version caused a lot of API issues.

Reason for choosing MailerLite

Cost and ease of use. The plans are also flexible to accommodate users who are starting out with a small list.

Review Source

SS

Sierra S.  
Author  
Publishing  
Used the software for: 2+ years

### "Helpful, clear, effective"

August 26, 2021

5.0

Pros

Mailerlite makes it easy to design and structure clear and impactful content, and to sort and segment subscribers for more targeted campaigning! I find almost everything about this product intuitive and user-friendly to someone who isn't super familiar with software or email marketing, and any problem I've run into has been solved extremely quickly by their helpful customer support team.

Cons

I do wish there were a few more design modules just for variety.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Review Source

Response from MailerLite

September 8, 2021

Hi Sierra, thank you for the lovely review and for the feedback about design modules - we're always here trying to learn on how we can improve.

GS

Gerardo S.  
Manager  
E-Learning  
Used the software for: 6-12 months

### "Great software, great service"

April 28, 2022

5.0

Fantastic. Great customer support. Very friendly App

Pros

The ease and simplicity along with high performance.

Cons

Not being able to choose from more options other than email address and name (for example customer's phone number) with seling products using the Stripe API

Reason for choosing MailerLite

Price and simplicity

Review Source

JP

Jackie P.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "You can't do better than Mailerlite!"

February 8, 2024

5.0

Great! Wonderful site. Great price and help always there.

Pros

Always help there when you need it! Easy to learn your way around.

Cons

New things that take a while to get used to.

Review Source

TK

Tanja K.  
Branding & Photography  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Customer Support"

March 23, 2023

5.0

Pros

I really love the customer support I get everytime I am stuck in the middle of something. Thank you so much for your quick and professionell support.Just love MailerLite

Cons

the resizing of images before being able to ubload them. Its just an extra step that takes a lot of work.Maybe for the future you can have a build in resizer of images ;)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

mailchimp was to complicated

Review Source

JW

Jorg W.  
Dietician  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User Friendly & Cost Effective"

August 31, 2021

5.0

Pros

It's a great tool to help manage my emails. The free plan gives you up to a 1000 subscribers which is great for small businesses. After that it's definitely worth paying anyway so I'm going to stick with mailerlite to scale up. I figured most things out on my own but there's a great support team to help out with any questions.

Cons

Re-engaging users I find somewhat time-consuming and complicated.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mail Chimp may be okay for bigger businesses but not at all for starting businesses.

Review Source

Response from MailerLite

September 10, 2021

Hi Jorg, we're so happy to hear that you've been having a great experience with us and are planning to stay with the MailerLite community. If you have any feature request, or have any further feedback - just email at feedback@mailerlite.com

MI

Melody I.  
CEO  
E-Learning  
Used the software for: I used a free trial

### "Great product and customer service"

June 6, 2023

5.0

Pros

I'm just getting started with MailerLite, but I am already super pleased with how it compares to every other web building and email campaign service I've tried... Wix, Squarespace, Mailchimp. As a small business owner who has to do it all (in the beginning), MailerLite makes it EASY to do so. And it's also affordable for a small business just starting out.

Cons

Nothing so far. Any issues I've had have been taken care of by their awesome customer service within 24 hours.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

cost, functionality, ease of use

Review Source

Jade C J.  
Author  
  
Used the software for: 1-2 years

### "The money I save every month plus extraordinary customer service keep me at MailerLite."

March 29, 2018

5.0

Pros

Really, it does what all mail service providers do (and it does it elegantly). What drew me to MailerLite was the money I'd save. I'd been with another mail service for a couple of years and needed to trim expenses. Some of my author friends recommended MailerLite and I'm so glad they did. Not only does it work well (and when I have questions, customer service is lightning fast!) but even though my subscriber count has more than doubled, I'm still paying less than I was a year ago with another provider. I am a very happy customer!

Cons

With all the enhancements they've added just since I've joined, I really can't complain about anything.

Review Source

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