# Page 42 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 42 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1026-1050 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SLW

Sharon Lynn W.  
owner  
Fine Art  
Used the software for: 1-2 years

### "Best customer service help EVER!"

January 9, 2023

5.0

I am SO impressed!! Everything works like a charm.

Pros

I am a small business with less than 1000 subscribers at the time I moved my email from Mail Chimp to Mailer Lite free tier. I paid to have instant access to help for the first year as they are excellent and I needed a lot of help to set up automations, groups, etc. I can't tell you how wonderful to get help with a question right when I need it rather than having to search though help files and getting lost.

Cons

I would have had problems if it were not for the excellent immediate support

Reason for choosing MailerLite

for the help and because I researched delivery rates and ML scored higher than Flo Desk

Review Source

DE

David E.  
Executive Director  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Customer Service"

December 18, 2020

4.0

Pros

Integration with existing system. Ease of use. Cost. Professional design capabilities. Customer service is outstanding. We had a problem that we could not troubleshoot and yet the team stayed with us and persevered until it was resolved. Very very happy with this type of help.

Cons

Some features are difficult to use. Sending a mass mailing is not intuitive after sending a "test" email.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp became less and less user friendly until it finally stopped working entirely.

Review Source

Response from MailerLite

December 30, 2020

Hey David, Thank you for leaving us such a lovely feedback, we're glad to hear you're part of our community now. If there's anything else you need to know, please do reach out to our support team. They're a lovely bunch. Enjoy the last days of 2020. - Lay

Rahel W.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Use it every single day"

February 28, 2021

5.0

this makes it really easy for me to connect with my audience. I use it every single day to send emails to create groups and segments, to create forms to add on my different platforms.

Pros

I absolutely love using this software because it makes sending emails out to my list very easy. the software is easy to navigate and I never have issues with trying to figure out what I can do with it or what to do next. Creating groups and segments is easier than any other software have you so far.

Cons

I've been using this software for a little bit under 6 months and I have not had any issues with it so far so I cannot speak to any disadvantages or negatives about it.

Review Source

Response from MailerLite

March 5, 2021

We hope to keep the cons for the future just like you have stated. Welcome to our MailerLite Community. And should there be any questions, we have an amazing support team to back you. Have a lovely day Rahel!

Traci W.  
Blogger  
Internet  
Used the software for: 1-2 years

### "Easy to use and affordable"

May 26, 2019

5.0

Pros

MailerLite is easy to use but powerful. I recently tried another brand that is much more popular but more expensive but it was much harder to use. I really like how easy MailerLite is and if you do have any issues they have many videos available through their Help section and their Youtube to help you. If you still need help their customer service is wonderful and I docked it one star as I thought it was a little on the slower side, however it was almost a year ago I last needed their help.

Cons

I haven't found anything yet that I don't like about MailerLite. I have been using it a little over a year and no issues.

Review Source

Wendy N.  
.Net/SharePoint Developer  
  
Used the software for: 6-12 months

### "Great free email automation tool for small biz or those just starting out with no or small list"

July 12, 2018

5.0

I'm saving per year over my old email marketing software, and I get the same if not more functionality.

Pros

It's very easy to create forms, subscriber lists, and automation sequences. Also, unlike some other email platforms, is that one subscriber is counted as only one subscriber, regardless of how many lists he may belong to. Other platforms count the same person as a separate subscriber for each separate list they belong to. And of course I love that it's free for the first 1000 people on your list. This is a real plus for new businesses who are just starting out and don't have an income stream yet.

Cons

You can't customize your forms as granularly as I'd like to. For example, you can't upload your own fonts and the available fonts are limited. Also you can't add custom CSS to your pages.

Review Source

Ashley M.  
CEO  
  
Used the software for: 1-2 years

### "OBSESSED WITH MAILERLITE!!!"

April 24, 2018

5.0

Pros

Its automation features are incredible and the platform itself is super easy to use! I was able to easily figure it out on my own.

Cons

They somehow merged all subscribers together when you want to view them, which is kind of annoying. It was easier when they were separated.

Review Source

AU

Aisling U.  
Harp teacher, course provider  
Alternative Medicine  
Used the software for: 1-2 years

### "A Great Resource"

November 6, 2023

4.0

Pros

It's user friendly, excellent customer service

Cons

Having to migrate to new version, having to pay after 1000 susbsribers

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing MailerLite

Kajabi was too expensive, Mailerlite felt more doable for someone starting off

Review Source

SE

Simon E.  
pressident  
Sports  
Used the software for: 2+ years

### "simon's review"

March 23, 2023

5.0

great, will use it in the future

Pros

modularity of the product and great support

Cons

\- Migration got stuck- Blog pagination with ML new dont work- migration only 100 subs., while it could be all. We dont have 100 0 subs and why would i upgrade now.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

too complicated and expensive.

Review Source

PD

Patricia D.  
Author  
Publishing  
Used the software for: 6-12 months

### "MailerLite is my #1 choice"

October 2, 2021

5.0

I am an indie-author whose use of email marketing is in the early stages. I need software that is easy to learn and that has good, immediate customer support. I never feel dumb when I contact support. They take me where I am and solve my issues.

Pros

The product is user-friendly, especially for beginners like me. The availability of chat support is outstanding.

Cons

I could not remember how to perform a simple function, and the software was not intuitive. I had to contact chat support to be reminded how the function was accomplished. I was happy with the chat support. Without it I would have been stuck.

Reason for choosing MailerLite

I read other positive reviews about MailerLite and decided to try the free version for one month, with support. After the free period, I was convinced that the price was fair and affordable, and I already knew the support was excellent.

Review Source

Response from MailerLite

October 4, 2021

We love reading all of this, Patricia! Thank you so much for this lovely review. We are indeed very user-focused. Without our community, we wouldn't be where we are now, and we know it!

PT

Peter T.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good system, nice people"

November 10, 2022

5.0

Great platform to use. A honest supplier. Support is great.

Pros

What I like the most is the functionalities you have in order to respect the privacy of the receivers of mails. Combined with that, the platform is user-friendly.

Cons

I'm a user of MailerLite Classic. I've tested the new version. But (except for the interface), I do not see much extra functionalities.

Review Source

Linda R.  
Radical Life Coach  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Free Version Gives You Everything and Then Some!"

May 6, 2021

5.0

Pros

I used to pay for similar software that was more difficult to use. I can't believe how easy MailerLite is to use, they provide excellent customer service, and I'm still using the free plan! I'm at a stage in my business where I don't need the paid plans, but when I do, I intend to stay with MailerLite.

Cons

I had a little difficulty getting the forms set up on my website, but a friend helped me and now that it's set up I don't have to worry about it.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Tired of paying with Mailchimp, so I switched to Sendinblue. Sendinblue's features weren't working well for me, and a friend recommended MailerLite to me.

Review Source

Response from MailerLite

May 18, 2021

Hey Linda, always great to have such supportive friends - if you need anything else or have any questions you can get in touch with our support team at support@mailerlite.com.

ST

Serge T.  
Journalist  
Media Production  
Used the software for: 2+ years

### "Mailerlite review "

November 27, 2022

5.0

Pros

I really like this software despite its flaws because the email templates rival those that by professional graphic designers

Cons

The delivery rate is very low and we very often fall into spam

Review Source

Valerie M.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "First time’s a charm"

June 20, 2022

5.0

I’ve really enjoyed it. I was a little nervouse at setting it up but I managed it quickly and it was easy to use.

Pros

The accessiblity and design options. The help information.

Cons

Nothing yet that I can tell. Maybe more detailed information about what some of the components and optionsa are.

Alternatives considered

[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing MailerLite

I’ve seen it is compatible with other platforms. Like King Sumo.

Review Source

KL

Kari L.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Great Service!"

October 17, 2022

5.0

Great, I highly recommend it!

Pros

The software is fairly easy to use (there's of course, a learning curve) but there are lots of tutorials available. One of the best parts is their customer service. I always get help very quickly, and they are very knowledgeable and walk me through everything.

Cons

Some of the advanced functions (i.e. link triggers) took me a while to implement correctly. But again, it's just a learning curve.

Review Source

JR

January R.  
Author  
Publishing  
Used the software for: 6-12 months

### "\[SENSITIVE CONTENT\] was AMAZING "

October 14, 2022

5.0

I love it and it's budget friendly

Pros

I was really confused and frustrated most of the day but \[SENSITIVE CONTENT\] stepped in and cleared my issue up in no time! She was so sweet and helpful!

Cons

No complaints! I really enjoy Mailerlite and again, \[SENSITIVE CONTENT\] at customer service made it even easier!

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

The price and it was more user friendly

Review Source

TU

Tetiana U.  
CEO SUTO Training Center  
Education Management  
Used the software for: 2+ years

### "Tetiana Uchina about MailerLite"

May 26, 2022

5.0

I have been actively using MailerLite for about 4 years. I am very obsessed

Pros

Ease of use, integration with other apps

Cons

Everything is good. Thank you for your job

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

integration with other apps, easy to use

Review Source

Chris M.  
Founder  
  
Used the software for: 6-12 months

### "Absolutely amazing!"

January 3, 2018

5.0

Keeping in touch with my clients, doing email campaigns, increased sales and all within a very good budget.

Pros

It loads with an incredible speed, offers a very rich and complex set of email tools for any imaginable purposes and with lots of integrations, and everything about it just works flawlessly. No idea what kind of system they used but it is doing database queries, mining through hundreds of thousands of records at an amazing speed.

Review Source

TA

Thomas A.  
Owner  
Alternative Medicine  
Used the software for: I used a free trial

### "Outstanding Customer Support"

February 1, 2023

5.0

Replacing another eMail Automation product, Integration with ThriveCart

Pros

Ease of Use, Outstanding Customer Support (24x7), Company Values

Cons

I couldn't find anothing I didn't like. However, I needed a few hints and recommendations by the excellent support team of MailerLite to fully understand the minute details of how MailerLite works. This may be because my workflow is quite elaborate. For a simple (sign-up, send automated email sequence) workflow, MailerLite is extremely and intuitively easy to use.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Reason for choosing MailerLite

Ease of Use, Price, Support

Review Source

PL

Peta L.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good product with great support"

May 14, 2021

5.0

I needed a cheap (free!) email service provider so I could start building my mailing list. The forms are easy to embed and I started building my list immediately. Once I had a lead magnet to offer, this was also easy to set up the forms. They are all embedded on my Wordpress Divi website and I have set them up and away they go. WHen I have had technical issues the support has been really good, with the team responding as many times as they needed to until the problem was fixed.

Pros

I use the campaign feature to send my eNewsletter every week. It is easy to add and remove sections (drag and drop) and the reports are quick to view and easy to understand. I also use it to send out my lead magnet with an automated welcome email campaign. So easy to set and operate.

Cons

I haven't found anything I don't like yet.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

The free version was available and had all the functionality I needed. I have used Mailchimp before and was keen to explore a different service.

Review Source

Response from MailerLite

May 27, 2021

Hey Peta, keep going with those weekly newsletters. If you have any questions, you know where to find us.

WT

Wala T.  
Sex Therapist  
Events Services  
Used the software for: 6-12 months

### "Feedback"

June 20, 2023

5.0

I am not savvy enough to be able to give any feedback here. I'm still learning.

Pros

It seems pretty self explanatory and I love the support chat box, it keeps my business moving forward.

Cons

I wished there was a template for colours, fonts, buttons etc so that I didn't have to do it each time. I also wished there was a checklist or summary so I could visually see steps that I may have missed highlight in red so that I know I'm utilizing all the features because you don't know, what you don't know.

Review Source

Andrew D.  
Managing Director  
Computer Software  
Used the software for: 6-12 months

### "A cheap, no-frills newsletter app"

May 29, 2021

4.0

I don't love using it, but it sends out our company newsletter cheaply - so I can't complain really!

Pros

It does the job it promises - sending out newsletters. It's cheap as well - probably the cheapest in its category, which is a strong pull factor.

Cons

The email designer is quite clunky compared to alternatives - it takes a while to get used to and lacks some basic design features and has limited customisation options for the features it does have.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is very expensive for what you get.

Review Source

Response from MailerLite

June 1, 2021

Hey Andrew, thank you so much for the review and for the feedback. We always appreciate hearing from our community.

AS

Alexandra S.  
Funnel Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great customer support"

June 29, 2023

5.0

Pros

Efficient, flexible and easy to use. User-friendly interface

Cons

Limitation with using dynamic variables as actions within the workflow

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Review Source

ME

Meghan E.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "My favorite email solution"

January 13, 2019

5.0

I've tried a lot of email marketing services and this is by far my favorite. Their team is open to suggestions and it's not uncommon to ask for a feature and see it implemented a few months later. They also have regular webinars that teach you not only hot to better use their product but also how to improve your email marketing overall.

Pros

The value for the money and the fact that the team keeps improving the product and has been loyal to their early adopters by grandfathering in their pricing. Their support is amazing.

Cons

There have been a few glitches over the years, but they always take responsibility and make it right. There have been deliverability problems in the past, but they've improved and are now one of the top companies for deliverability.

Review Source

LZ

Leah Z.  
Homoeopath  
Alternative Medicine  
Used the software for: 2+ years

### "Easy to use "

February 1, 2024

5.0

Fantastic! Love mailerlite and I have compared it with all the major contenders on the market.

Pros

Easy to use, customer service is great, pricing is great as well.

Cons

Since changing to the new mailerlite the subscribers has halved on the free plan. Shame !

Reason for choosing MailerLite

See above from pricing to customer care.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

no customer service and too expensive for me.

Review Source

nD

nebojsa D.  
Content creator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "My review :)"

July 19, 2021

5.0

It works and the support is great even for us with free plan! ;)

Pros

Amazing functionality and ease of use...

Cons

none, everything is fine for now, than you for that

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Recommendation of a friend and price

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Recommendation of a friend and price

Review Source

Response from MailerLite

July 26, 2021

You're very much welcome, Nebosja :)

Similar Products

Featured