# Page 43 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 43 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 43 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1051-1075 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Lady C.  
Terapeuta holistica  
Alternative Medicine  
Used the software for: 1-2 years

### "gracias por el soporte"

February 16, 2024

5.0

Por ahora lo manejo mejor que cuando empece

Pros

el soporte de \[contenido sensible oculto\] para configurar mi dominio

Cons

la configuración de su dominio porque sé español

Review Source

Gabriel B.  
Quality Inspector  
Airlines/Aviation  
Used the software for: Less than 6 months

### "I highly recommend Mailerlite everyone, especially at the beginning of marketing journey"

October 17, 2023

5.0

Pros

Simplicity and integration with other apps

Cons

Technical aspects (e.g. embedding forms on pages)

Review Source

HH

Heather H.  
writer/marketer  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy to implement and use"

March 7, 2021

5.0

I used MailerLite briefly once before, but have only recently come back to the service when I decided to start fresh with my newsletter and mailing list. Overall, I've been incredibly happy with them and plan to continue with this service from now on.

Pros

I love how easy it was to implement my newsletter and set up automations. It was much more intuitive than previous platforms I've work with. The end result is professional and modern, and I'm better about sending my newsletters because it's so easy to do. I also love that there are quite a few useful features even on the free plan.

Cons

The only thing I'm not happy with is how long the integrations haven't been working. The Facebook and Instagram api isn't functional and hasn't been for a while, and those are two places I really count on to grow my newsletter. I reached out to customer service, and while their initial response was prompt and polite, I haven't heard back since and just keep going back to check to see if it's functional yet.

Review Source

Response from MailerLite

March 12, 2021

Hey Heather, hope you're having yourself a lovely day, and thank you so much for the lovely feedback! I've gone ahead and reached out to our support team for you to get an update regarding the integrations. I have news that the Instagram block is working! The Facebook one still has a minor issue that needs solving which hopefully will be fixed this upcoming Monday. Hope this helps you out a bit Heather! And enjoy the weekend.

NL

Nina L.  
Copywriter  
Writing and Editing  
Used the software for: 2+ years

### "MailerLite is a budget-friendly and easy to use newsletter tool"

October 31, 2023

5.0

Pros

Great Features: MailerLite is without clutter, has easy to use features and the mails look great. Pricing: The pricing is very reasonable, important for a small business owner like me. Customer support: The support team is very quick and friendly.

Cons

MailerLite may be to simple for more complex marketing strategies. As a small business owner, it's more than sufficient.

Review Source

RV

Raynold V.  
Founder & Developer  
Music  
Used the software for: I used a free trial

### "Looks very promising so far"

June 21, 2023

5.0

Pros

Modern application and ease of use UI/UX

Cons

So far i'm happy. possibly more sales funnel functionality, however I understand if that's not the main goal of this tool.

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

GetResponse, feels messy and out of date

Review Source

GM

Gavin M.  
Managing Director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Versatile"

November 10, 2022

5.0

Overall it is excellent on many fronts, as I user MailerLite in three different ways - to help automate the onboarding process for one segment of customers, to collect updated data from another group and for a newsletter for a third segment.

Pros

The automations combined with the personalisation elements are great

Cons

I'd love it if there were more direct integrations rather than needing to go via Zapier

Review Source

KL

Karen L.  
President  
Civic & Social Organization  
Used the software for: 1-2 years

### "Low cost email for small volunteer organizations"

May 4, 2022

5.0

Pros

Aside from the basic use as an bulk email system with excellent report tracking, I find the integration of signup pages and landing pages with my website very effective.

Cons

There are two issues that could use improvement. 1. A friendlier content editing area. It is awkward to teach some of my older members how to edit on the sidebar when they are accustomed to a more WYSISYG presentation. 2. The bounced email policy always has me worried that some accidental mistake may freeze the account.

Switched from

[Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/)

There prices were constantly rising with no additional benefits. We started with them when is was Democracy In Action at about $100 per month. Now for that you got more than just email, there was the ability to set up events, track signups and take payments. But starting about 9 years ago the prices just skyrocketed to where is was over $5000 per year for 5000 subscribers

Review Source

VF

Verena F.  
All of them  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Beginners"

October 5, 2023

4.0

Pros

Originally, I loved most that it was free. Now I love the automations and the forms.Plus, as a European user, I love that the GDPR guidelines are granted every step of the way.

Cons

I hated that I couldn't copy my email drafts when I moved over to the new MailerLite. Or that it wouldn't take over the analytics of it.

Review Source

JS

Julie S.  
Creative Director  
Design  
Used the software for: I used a free trial

### "Getting Started with Mailerlite"

November 26, 2021

4.0

So far so good. Response to queries have been answered clearly and allowed me to progress on my journey during this afternoon. I even managed to 'chat' with the same person so she was able to follow my journey. The platforms interface is easy to navigate and I am not left hunting for something - yet.

Pros

For the last few years I have been wasting money on a system that I could not get my head around. Moving to Mailerlite is proving to be easy. The learning in the Academy videos is broken down into workable chunks and that coupled with the online help has made the set up today a lot easier for me.

Cons

Still working through my set up but not found any cons yet.

Review Source

Response from MailerLite

December 1, 2021

Hey Julie, hoping you're on your way to get your MailerLite certificate very soon! Thank you for your review.

RW

Rebecca W.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to Use and Budget Friendly"

February 1, 2023

4.0

Good quality, budget friendly, excellent customer service

Pros

We find that our emails actually hit most inboxes, vs previous email system.

Cons

I wish I could modify a block a bit more - like remove a picture, change placement, etc after I place the block in. OR change the type of block automatically.

Alternatives considered

[Dedicated Server](https://www.capterra.com/p/184457/Dedicated-Server/)

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cost. And we were also having tons of emails caught in spam.

Review Source

JG

Jason G.  
Owner  
Retail  
Used the software for: 6-12 months

### "Quick and easy to setup"

March 29, 2023

5.0

Great product, easy to navigate around the different options! Thank you!

Pros

Creation of a landing page for my newsletter was simple to create and looks fantastic. The automation behind the lead capture works flawlessly.

Cons

I would like to be able to update a template and then have the option to auto-update those emails in campaigns and autoresponders. Have to do it one at a time atm.

Reason for choosing MailerLite

Mailerlite offered more features at a better price.

Review Source

Joan and Rick B.  
Real Estate Agents  
Real Estate  
Used the software for: 2+ years

### "Great value "

October 7, 2022

5.0

The weekly email I send keeps me in front of my prospects and my clients.

Pros

I like the ease of copying campaign format from one week to the next.

Cons

For the money I am very satisfied with the product.

Review Source

QR

Quel R.  
Myself  
E-Learning  
Used the software for: Less than 6 months

### "Excellent Customer Service"

October 7, 2023

5.0

The interaction with the customer service rep was amazing, fast, and so helpful.

Pros

The easiest way to communicate with CS by chat. Also, the friendly use platform.

Cons

Everything is great; I am so satisfied with the service.

Review Source

Tami L.  
Quality/Regulatory Team Lead  
  
Used the software for: 1-2 years

### "Perfect For "Non-Experts" "

March 29, 2018

5.0

Pros

\* cost - less than half the cost of MC and basically the same product Note - I use Mailerlite to send a newsletter associated with the romance books I write & publish. I manage 2 different newsletters and send them on average twice a month. \* customer service - always super friendly and helpful \* ease of use - they have templates or you can build your own from scratch, and then simply copy it each time and modify as necessary. \* easy to upload your list from your previous vendor when you switch.

Cons

\* Can't really think of anything I don't like about the software. It's worked really well for me thus far.

Review Source

MK

Marlies K.  
Coach  
Education Management  
Used the software for: 2+ years

### "Great Email-Marketing-Software"

October 12, 2022

5.0

Solid and functional software with an affordable price for small businesses

Pros

I love their customer support via chat. You don't have to wait for hours and they always make sure you find a solution. \[SENSITIVE CONTENT\] justed helped me the second time to figure out how to set up an automatisation, really appreciated!

Cons

Sometimes I am missing features. Digistore24 doesn't have an integration with Mailerlite, which complicates my life.

Reason for choosing MailerLite

Price

Review Source

RM

Raffaele M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Good Product and Outstanding support"

July 8, 2022

5.0

I have been using mailerLite for a few years now and I must say that I am very satisfied with both the product and the support that comes with the product.

Pros

Easy to use, easy to create mailing list and automations.

Cons

Maybe the tag metod (or i didn't understand how this work)

Reason for choosing MailerLite

Testing the product, I saw that it was a viable alternative and I really liked the ease of use, interface and support.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

because mailchimp at the time had made a rate change and had reduced the number of automations available for my account

Review Source

Response from MailerLite

July 13, 2022

Thank you for sharing your experience, Raffaele. Feel free to get in touch with our support team if you have any further questions about the tagging method that we might be able to help with.

Raitis G.  
Performance Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Sign up and send"

December 31, 2019

5.0

Hands down the best customer support I've received in all of 2019. You can reach out via email or live chat and they even respond when you leave a comment on a help article to help you solve everything. And the people answering are actually knowledgeable in the product. They work to understand your problem and needs and offer a solution that does it (if one exists).

Pros

Their support is outstanding. Software wise - you get all of the features a typical email marketer wants. There are no absurd pricing tiers where the one feature you need is bundled in the most expensive tier.

Cons

The drag and drop builder could allow for more customization of elements, but I understand that it's not an easy thing to develop.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mailchimp didn't have the automation features without paying extra. Active Campaign is great and I have used it before, but it is more expensive and I didn't need the impressive automation capabilities it has this time.

Review Source

AK

Anaïs K.  
Trainer  
E-Learning  
Used the software for: 1-2 years

### "Easy to understand"

October 13, 2022

5.0

Pros

It's easy to use and understand. I sent my newsletter, I have multiple funnels, I can make automations for people when they don't want to receive my emails for some promotions, I can create landing pages on it to avoid having some on my websites. Very useful.

Cons

When I pause my funnel, instead of delaying the emails that were supposed to be sent during the pause, it puts the subscribers on "cancelled", so they are ejected from the funnel. It's annoying.

Reason for choosing MailerLite

I was proposed Mailerlite and I found it prettier and easier to use

Review Source

EE

Eduardo E.  
Diretor Financeiro - CFO  
Chemicals  
Used the software for: 1-2 years

### "Extremely Easy to use, great value for money"

January 18, 2018

5.0

Pros

User interface is excellent. It is very easy to create mailings and manage them. The mailing groups feature is really great, much better than other competitors that I have used in the past. It also has integrations with Zapier to other webapps, such as CRM systems, which make adding new subscribers very easily. If you need to manage more than one company, the app makes it easy to switch between accounts. You log in only once and you are able to create several accounts for clients.

Cons

The app has all the features that I currently need. I really can't see anything that it needs to improve. Perhaps it could build into the app the ability to validate emails automatically when importing emails as subscribers, or at least add the option to do so and charge as necessary. Today when importing a new batch of emails, it is necessary to clean the list using a third party service in order not to get a high bounce rate and thus get banned from the app.

Review Source

ON

Olga N.  
Marketing  
Consumer Goods  
Used the software for: 6-12 months

### "Great service and easy to use"

October 24, 2022

5.0

Great every time i need any help they are very responsive

Pros

Is very easy to use AND VERY CUSTOMIZABLE

Cons

Nothing, i really love the website and the way it works

Review Source

TH

Tim H.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Such a great service and platform"

January 5, 2023

5.0

I set up my automation and the first weekly newsletter in a day. Their video guides were pretty clear, plus the written FAQs were helpful.

Pros

MailerLite is such a great service and platform. The software has been well worked through, with many of the expected uses covered.

Cons

To be honest, there's not much not to like about it.

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Acumbamail](https://www.capterra.com/p/195838/Acumbamail/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Reason for choosing MailerLite

The free entry-level to try first before upgrading.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted to try out my first automation, but I would have had to pay to do that on Mailchimp, while MailerLite has it as part of the free version. I'm now on subscribed plan and very happy.

Review Source

SO

Seun O.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "User Review"

September 27, 2022

5.0

Pros

User experience overall is very good. Delivery rates are also very good.

Cons

Price and the time it takes to upgrade and get the account approved (I always have to message suport).

Review Source

DH

Del H.  
Owner  
Music  
Used the software for: 2+ years

### "MailerLite Review"

November 28, 2022

5.0

Good overall! No complaints.

Pros

Everything is very easy to do - other than when you make a mistake. \[SENSITIVE CONTENT\]helped me tonight and she did a great job!

Cons

It's sometimes hard to find out what goes wrong. It would be nice if when given choices, there's a link to a video showing you how to do it.

Reason for choosing MailerLite

It seemed to have everything I wanted.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I didn't like MailChimp and they were getting too expensive.

Review Source

LR

Laetitia R.  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Great customer service! "

February 10, 2021

5.0

Pros

Mailerlite is what you would expect from an automation software. When you get your head round it it's fairly easy to use. As a new user of this kind of software I'm finding the training videos very useful and where I haven't been able to find the answer I needed, the customer service team has been brilliant. I got answers in very little time, with clear explanations and screenshots to help me resolve my issues. I would definitely recommend!

Cons

The software isn't always intuitive, in some forms you have to edit your content in the side bar, some others you edit in the body of the form. It gets a bit confusing but once you get your head round it it gets easier. In the free version, you also aren't able to save your brand colours which can make it a bit lengthy when creating something from scratch.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wasn't able anymore to use pop up forms for free on my Wordpress site from Mailchimp.

Review Source

BB

Bill B.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Love the support"

November 8, 2022

5.0

happy camper! I intro'd a friend just yesterday and now he uses ML.

Pros

Flexible and comprehensive. Easy to use even for an old guy like me. Support - \[SENSITIVE CONTENT\] (today) - was quick and correct to help me solve my problem.The support is terrific!

Cons

Lots of bells and whistles. There are things that I can do that I don't know I can do.How abt a course to introduce all these functions - critical functions, good to have functions, advanced functions ....

Review Source

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