# Page 44 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 44 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1076-1100 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Renee S.  
Chief Redhead & Geek in Charge  
Management Consulting  
Used the software for: 1-2 years

### "Looking for a robust email service for a fraction of the cost?"

September 24, 2019

5.0

I've used Mailerlite for years, it's a solid service that provides you all the features you need to run great email marketing campaigns.

Pros

I like the interface and easy of use in comparison to other products that are available, but even better you get all the features of the more "bigger" products at a fraction of the cost.

Cons

It can be easy to get overwhelmed if you're not organized when setting everything up. Mailerlite makes it easy to get started, but if you don't have a plan in getting your stuff set up you can easily end up with an unorganized mess.

Reason for choosing MailerLite

I preferred the interface.

Review Source

BP

Ben P.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "A Solid Email Platform"

November 4, 2022

4.0

Aside from little bugs that I've learned to work around, I find Mailerlite easy and effective to use.

Pros

Easy to use, good customer service, plain text editor option.

Cons

It can be a little buggy at times. Eg. if you delete too many characters in a row, it sometimes deletes entire blocks of text.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I like the plain text option, although the full builder is good, too.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I changed emails and couldn't send out mass emails without them being flagged.

Review Source

EM

Eladio M.  
Creator  
E-Learning  
Used the software for: 6-12 months

### "A easy way to start in the email marketing world"

March 24, 2023

5.0

Pros

I wan a complete newbie in email marketing. I learned most of its basics thanks to Mailerlite. A very simple and intuitive interface to manage lists and send emails. Also the free plan is more than enough to start. If your list grows you can change to a paid plan or another tool. But by then you will know much more about all this world.

Cons

I would have liked more and better templates for the emails.

Switched from

[Mailrelay](https://www.capterra.com/p/155095/Mailrelay/)

I spent several weeks trying to set it up with no success. Support tried to help but the mails didn't arrive properly. So I left the tool and changed to Mailerlite.

Review Source

DT

Dani T.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Customer service "

June 15, 2023

5.0

Very good. I originally went with MC but didn't find it very user-friendly. ML is much easier to use.

Pros

Super Impressed with the customer service I received from \[sensitive content hidden\] today using the chat function. I have just opened an account and struggled to determine why my emails weren't being sent out. \[sensitive content hidden\] was quick to respond, figure out what the issue was, and rectify it for me. She was just so lovely to deal with. Day made.

Cons

I want to be able to integrate ML into my Squarespace account. I know it can be done if you have a classic account, but I have a new one. Fingers crossed there's and integration coming soon

Review Source

GA

Greg A.  
Creator  
Education Management  
Used the software for: Less than 6 months

### "Wow, customer service has gone missing"

March 21, 2023

2.0

Average or less than average. An email platform is highly competitive. You need to make the first steps simple.

Pros

The name. The colours. But definitely the name

Cons

The customer service and support material lacks the basics. I have been on it for three weeks and I have the same issues, the same unanswered questions. Simple, basic questions. I won't have questions in three months time - but will I still be here? Not likely at the moment. Unless I get some customer support!!!

Reason for choosing MailerLite

Cost

Review Source

LR

Leanne R.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great CS"

October 16, 2022

5.0

Just delighted.

Pros

Mailerlite's customer service is absolutely exceptional. Nothing is too much trouble - big thanks to \[SENSITIVE CONTENT\] who just help me set up site subdomains!

Cons

There's the occasional complicated thing to set up which could be made clearer in the FAQs, but their customer service team are so good that it doesn't really matter.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too complicated and too expensive.

Review Source

vS

valentina S.  
mkt manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "very good experience"

October 11, 2022

5.0

Pros

The platform is really user friendly. I like it a lot

Cons

The platform has some limitations, like when you arase by error an automatization brunch you cannot recover it

Review Source

SD

Sharon D.  
Owner, founder, Pediatric OT, Author, CIMI  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New solo non- techy user of Mailerlite"

February 17, 2023

4.0

Just starting - haven't run anything yet. Had some help with figuring out how to put an opt in on my Wordpress site, then the download via the email and trigger, and figured out the unsubscribe. Hopefully I can make it active by next week and that will be my first experience with running something through Mailerlite.

Pros

I like where I can customize things. Also once I finally figured out how to test my unsubscribe link, it was nice that was done for you.

Cons

So much is not obvious to me. When ever I search the help, I get no options that come up. So I have to go to google and search something like "how do I test my automation on Mailerlite" and then stuff comes up from Mailerlite. It would be nice if you could provide the virtual address like Convertkit, as this costs me now $10/month extra to have a virtual mailbox where I probably will receive nothing but junk. \[sensitive content hidden\] was helpful via email though.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

Reason for choosing MailerLite

Recommended at the time and price - got black friday deal, so I will see how the year goes and who ends up raising their prices. I know Teachable already raised prices after their black friday deals. (but that's a teaching platform)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

To do more and it was recommended. A better price than convert kit.

Review Source

KK

Katja K.  
Director  
Writing and Editing  
Used the software for: 2+ years

### "An excellent alternative to MailChimp at a fraction of the cost"

May 26, 2022

5.0

Excellent.

Pros

The price is so much less than the competitors, but the functionality and usability is all there. And now I've also had experience of their support, and am very impressed.

Cons

There is a glitch with the text editor where the cursor jumps to the top as you're typing, which is very frustrating. I think they've fixed it in later versions, but if I copy a previous campaign to save time I experience this issue again.

Review Source

Response from MailerLite

June 1, 2022

Hey Katja, thank you for sharing your experience with us. We'd love to dive more into this glitch issues you have. Can you please make sure to contact support at support@mailerlite.com

JS

Jessica S.  
Entrepreneur Artist  
Music  
Used the software for: Less than 6 months

### "Grateful For Affordable And Scaleable Software!"

April 19, 2020

5.0

Overall if you're looking for a free way to start building an email list, MailerLite has you covered and then some. I'm very happy with all the features they offer with a free plan!

Pros

I love that MailerLite lets you get started for free! This has given me the time I need to work out the kinks of my landing pages and forms. It's fully loaded with easily customizable forms, landing pages and emails. I love how easy building email sequences has been as I've never done it before!

Cons

There aren't many things I can complain about as a free user. When I'm seeing an ROI with my business I'll definitely go to the paid version so you don't have any ML branding, but it doesn't bother me at all.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I liked the layout better and there were more options for automation.

Review Source

Response from MailerLite

June 24, 2020

Hey Jessica, I'm so glad that your likelihood to recommend MailerLite rate is 10/10. It's awesome! Thank you for having spent time in writing a review, we appreciate it and contact us whenever you need.

TN

Tony N.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best customer service !"

January 18, 2023

5.0

Pros

I like the facility of using the service and the customer experience.

Cons

I think you should add tag and possibility to send email to a specific group only

Review Source

SP

Shayne P.  
Chief  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great value for for a great product, and highly backed by support"

December 16, 2019

5.0

It has been really smooth and has been working great. Rather you are small or large, the scaleability is great and it provides great analytics to get the most out of your emails.

Pros

It has been pretty smooth, using blocks to build a newsletter is great and they offer many options to make it look great and it's highly flexible. Its connection with Woocommerce is also a great touch being able to bring in the content of an order and use a subscriber's shopping history to build emails is great to have.

Cons

Only thing may be to have more connection with Woocommerce, right now my issue is that getting emails from the cart page has to go through the Woocommerce webhook. I use cartflows which is an extra layer of steps to have to figure out to get to still work

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better value

Review Source

VR

Verified Reviewer  
Author  
Publishing  
Used the software for: 2+ years

### "So easy and professional"

February 22, 2022

5.0

Pros

It's so easy to use; a beautiful, professional interface. More affordable the other similar services. I love the landing pages feature and the email tracking.

Cons

Some of the features can be counterintuitive. But for the most part it's simple to use.

Review Source

DG

Danielle G.  
Consultant  
E-Learning  
Used the software for: 1-2 years

### "The best autoresponder out there"

July 22, 2019

5.0

I love Mailerlite and recommend it to my clients.

Pros

I love that it is easy to use and is available in more languages, not just in English.

Cons

Would be nice if the knowledge base and support was also available in French.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I did not like that Mailchimp counted subscriber more than once if they were in morre than one group and the price was too high for the offered features.

Review Source

SW

Sandy W.  
Author  
Publishing  
Used the software for: 2+ years

### "All around good product"

June 19, 2023

4.0

Pros

The pricing is great and it has all the features I need.

Cons

I'd like more analytics. I'm also having some trouble integrating with Shopify but I expect to fix that soon.

Review Source

FG

Filip G.  
Marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Handy Tool"

November 11, 2022

5.0

Lead generation

Pros

Support communication is really spot on.

Cons

Sometimes you get a feeling that functions are not intuitive and you dont' know if it's working or not.

Alternatives considered

[FreshMail](https://www.capterra.com/p/139511/FreshMail/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Reason for choosing MailerLite

friend recommendatiob

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

pricing

Review Source

MN

Melanie N.  
founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Beginner"

January 24, 2023

5.0

Mailerlite is great. The customer support has been informative and responsive and friendly. I appreciate that mailerlite has standards and takes care to not be associated with scammy clients. This actually makes me feel better about becoming one of their clients.

Pros

I liked that there was a landing page builder that was quick and looked great. It had the options I wanted to offer our product. Haven't used it yet, so we will see how it goes. So far its been a good experience building out the landing page. Looking forward to trying the rest of the products offered by mailerlite

Cons

Having to spend days getting the account verified and losing days and momentum as we were switching from active campaign testing to mailerlite.

Reason for choosing MailerLite

ease of creating a landing page with everything we wanted on the page

Review Source

SB

Shelley B.  
Digital Marketing Architect  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Email Marketing Tool for SMB"

November 9, 2022

5.0

Exceptional. I have tried Mailchimp (too many Bad Gateway Errors, and super expensive!), GetResponse - high learning curve, Active Campaign is too expensive. MailerLite is perfect.

Pros

So easy to setup, segment email subscribers, and set up automated email responders.

Cons

The web form is very vanilla - would like to have it better reflect the styles on my websites.

Reason for choosing MailerLite

Getresponse was too much - too expensive, large learning curve.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

(too many Bad Gateway Errors, and super expensive!)

Review Source

Stuart B.  
Founder  
Internet  
Used the software for: 6-12 months

### "A well-designed and affordable mailing system"

January 10, 2017

5.0

I've tried a bunch of email providers and settled finally on MailerLite. It's affordable but has all the features you would want, like automation, drip campaigns, integrations with other systems. It's quite nice. And it's free for less than 1000 subscribers, so it's a good solution for newer startups that don't have a big budget or a big list. I integrate it with my popups on my website, and I can snag an email address from a site visitor and then send them a series of emails over two weeks to bring them onboard. It works well for newsletters too.

Pros

Affordability, tons of features. It's great for automation of email sequences, plus drip campaigns.

Cons

I got confused at first about how to set up a drip to go out to an existing list. Not everything is always super clear on the more advanced features.

Review Source

EB

Emmanuelle B.  
Brand Designer  
Design  
Used the software for: 6-12 months

### "MailerLite is great !"

May 9, 2022

5.0

Pros

I really enjoy MailerLite for my small business of brand design. I use it to send letters to my community every week. I can easily design the template with my branding. I also created landing pages in order to capture news followers. I also use workflows that are really easy to use. I really recommend MailerLite to anonyme that want to start campaign marketing.

Cons

I didn't use segments, or looking at the analytics as I don't really know what to look for.

Review Source

MP

Maris P.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review"

November 9, 2022

5.0

Excellent UX.Well, thought-out simplicity saves a lot of time! Great overall support from Vaida and resources!

Pros

Excellent UX. Well, thought-out simplicity saves a lot of time! Great overall support from Vaida and resources!

Cons

Waiting time between content edit mode and the rest of the workflow. Keep improving design templates...

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Excellent UX.Well, thought-out simplicity saves a lot of time! Great overall support from Vaida and resources!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better UX

Review Source

DJ

Denise J.  
Author  
Entertainment  
Used the software for: 2+ years

### "Customer Service is helpful"

December 1, 2022

5.0

Great. \[SENSITIVE CONTENT\] was super helpful with customer service. I don't feel like using the software is completely without frustration, but I appreciate how robust it is.

Pros

Easy to use and robust. It has a lot of options I use.

Cons

I feel like setting up templates for campaigns could be a bit more user friendly, with the ability to label them better. I also wish there was a way to globabaly change font size/choice to a different default.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Cost.

Review Source

JP

Jill P.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent support for solopreneurs"

February 2, 2023

5.0

I'm realizing that I can tap into the expertise of customer service not only to help me figure out how to use the technology, but also "best practices" for using it smarter.

Pros

I am not technology savvy, but needed tools for automating email campaigns. I was impressed by the number of tutorials available as well as MailerLite's videos on YouTube. But mostly I appreciate the live chat customer support who has helped me with my specific questions, including the best way to set up automations, etc. Very personalized, friendly, helpful — totally worth going "premium" for me.

Cons

I struggled at first to understand how the software worked because I had never used an email automation platform. But as mentioned, between the tutorials, videos, and customer support, I was up and running and felt good about this product very quickly.

Reason for choosing MailerLite

Several people in my biz category (solopreneur health coach) recommended for ease of use and features.

Review Source

LC

Lisa C.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Great service"

June 11, 2023

5.0

Since switching to Mailerlite, I've had a fantastic experience. The cost is excellent for what I need, the customer service is fantastic, and delivery and open rates have stayed high.

Pros

Does most things I need it to easily and efficiently.

Cons

Would be great if newsletter template blocks could be a little more customizable.

Review Source

mS

maria S.  
Digital MArketing Officer  
Education Management  
Used the software for: 6-12 months

### "Very well designed, easy to use"

February 20, 2023

5.0

Pros

Design, templates, audience selection and customisation, a lot of opportunities to target emails to the right audience

Cons

Maybe the price is a bit too big but it's worth it.

Review Source

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