# Page 47 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 47 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1151-1175 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IN

Ian N.  
CEO  
Retail  
Used the software for: 6-12 months

### "Great email software - does the job"

June 14, 2023

4.0

Overall I am happy with Mailerlite, I think the support is good and quick to respond. I do wish there was a chat option available for non-advanced plan holders.

Pros

Simple application for someone who is either new to email marketing or just wants something simple.

Cons

I find automations a little complicated to set up properly, also I feel there are limitations with the Shopify integration.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

cost and simplicity, video tutorials courses are also good.

Review Source

JG

János G.  
CEO  
Libraries  
Used the software for: 2+ years

### "Easy to use, fast reply from chat"

October 9, 2022

5.0

Thank yo \[SENSITIVE CONTENT\] in SUNDAY for fast support, i got a fast review and help in sunday under in 5 minutes. Lot of help!

Pros

Easy to use, no need a graphic designer, i can build my own newsletter without any outside help.

Cons

The "unique" thing. :) I need some time to learn this and why MailerLite use this way, but i get it now.

Review Source

Response from MailerLite

October 10, 2022

A high five for our Sunday Support heroes! In case you didn't know :) - we have some great online courses that can help you out and get you becoming an email expert in a blink of an eye. Not to mention, you'll receive a nice certificate upon completion. All for free :), how cool is that? https://academy.mailerlite.com/

SL

Sandy L.  
Cooking & Knife Skills Instructor  
E-Learning  
Used the software for: 6-12 months

### "Simple & straightforward"

November 3, 2022

4.0

Pros

Easy to follow, great customer service and lots of video tutorials

Cons

some of the automations and functionality is a bit confusing for a newbie but I will figure it out

Reason for choosing MailerLite

simple and straightfoward

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

was annoyed with the previous provider

Review Source

LC

Lucille C.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Disappointing Customer Services - They don't care about your customers who are let down by them"

February 27, 2023

1.0

I've been using Mailerlite for a while now, and unfortunately, my recent experience with their customer support has left me disappointed. I reached out to their team on 18th February to report an issue with their automation, and unfortunately, it took several days for them to respond. During this time, my students and customers were affected, and I received complaints from them due to the delay in resolving the issue.I understand that technical issues can occur, but what was most frustrating was the lack of communication and explanation from the customer support team. As a paying customer, I expect timely and helpful responses to my queries, and unfortunately, this was not the case with Mailerlite.I hope that Mailerlite can improve its customer support strategy, especially when it comes to communication and response times. While their platform may have some useful features, I cannot recommend it to others due to my recent experience. I hope that they can take this feedback into account and make the necessary improvements to their customer support in the future.

Pros

Nothing to say here - nothing to say here

Review Source

MC

Melanie C.  
Business Owner  
Consumer Services  
Used the software for: 6-12 months

### "Love this Solution for Landing Pages and Automated Emails"

February 24, 2022

5.0

I appreciate the ease of setting up and managing multiple automated drip campaigns, among all the other things, at a reasonable price.

Pros

I like how easy it is to set up landing pages, forms, email templates and automated sequences for drip campaigns.

Cons

I haven't come across an aspect of it that I don't like yet.

Reason for choosing MailerLite

It had all the features I needed for a much lower price for the number of emails I was sending monthly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price and automation options.

Review Source

LG

Leslie G.  
Mindset & Emotional Awareness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great service!"

November 13, 2022

5.0

Love it!

Pros

Love the ease to use this software. It's easy for someone who although is on a computer daily, some things seem complicated and this software has taken away the pressure. I feel like it is easy to understand and when I watch tutorials, and implement what I learn, I can do it fairly quickly and efficiently. I also love that I got great response and service from \[SENSITIVE CONTENT\]. He was extremely helpful and answered all of my questions. Really nice guy!

Cons

I don't have anything negative to say about this product.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp seemed too complicated. I was paying for a service I never used because I found it not to be user friendly.

Review Source

VR

Verified Reviewer  
Physician & Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Customer Service"

September 20, 2021

5.0

I used it predominantly for email marketing and marketing for my small business, and its perfect for that! 500 subscribers for FREE is perfect based on the size of my company and current subscriber base.

Pros

The customer service was phenomenal. I had a question about my email marketing campaign on a Saturday, and they email me back that same day providing with both detailed and helpful advice on my question.

Cons

There seems to be multiple ways to do the same thing, such as a weekly subscriber newsletter. I tried several ways before finding the way that worked for me. It was for sure user error on my end, but maybe one option could have saved me from that whole process.

Review Source

Response from MailerLite

October 4, 2021

Glad to have you onboard with us, and so lovely to hear that you've had the best experience with our support team. They really are the best.

LP

Liliana P.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Love them!"

May 22, 2022

5.0

Absolutely love it. I am always able to resolve my issues on my own by using the help option or by speaking with support.

Pros

I love the ease of use. If I have questions their support is always able to help.

Cons

I am not able to update my work in the page itself. I always have to move to the text settings.

Review Source

Response from MailerLite

May 25, 2022

We have your back, Liliana! If ever you have a question.

JD

Judith D.  
MailerLite expert  
Marketing and Advertising  
Used the software for: 2+ years

### "Very goog"

June 1, 2021

5.0

Very good.

Pros

MailerLite is very easy to use and they give great support.

Cons

It is difficult to make money with it, because the platform is so easy to use that the users can do everything themselves.

Review Source

Response from MailerLite

June 2, 2021

Hey Judith, thank you so much for your review. While we're sad to hear about your cons for you on a personal level, we're also secretly glad to hear that we've been doing a good job of helping everyone :)

SA

Susan A.  
Author  
Publishing  
Used the software for: Less than 6 months

### "MailerLite Customer Service is awesome"

February 5, 2024

5.0

Each time I have reached out to MailerLite I have had only the best of experiences. The agents are knowledgeable, professional, and extremely helpful and patient.

Pros

The professionalism and the patience of the staff. They have been so helpful to a newcomer like me. I can't say enough good about them, especially \[sensitive content hidden\] who spent a great deal of time with me helping me clean up a major mess I made. She was wonderful.

Cons

Not applicable. Everything was more than I expected

Reason for choosing MailerLite

It was recommended to me by my coach who is training me to be an author

Review Source

Abel B.  
Digital Marketer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good Software, Abit harsh with descisions"

March 13, 2019

5.0

Pros

Mailerlite is an amazing email marketing software that's easy to use. On top of that the free trial is available to everyone who doesn't have a lot of money for email marketing which is actually awesome. The dashboard is amazing and very easy to use, infact I think my grandma would know how to use mailerlite with zero experience with email marketing.

Cons

The support offers little to no insights to problems you're facing with the software and could get banned easily and that could be final. Not cool.

Review Source

KB

Karine B.  
Marketing strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "I love MailerLite!"

February 2, 2022

5.0

I love using MailerLite because it's easy, intuitive, inexpensive and the customer service is GREAT!

Pros

The customer service is great. Each time I needed help, I received quick and nice reply to my problems.

Cons

Some triggers and conditions are missing, but for most of my clients it's not a problem because they don't even need them.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The cost and the reviews from colleagues.

Review Source

Response from MailerLite

February 22, 2022

Thank you so much for the review, Karine!

sE

soumaya E.  
founder  
Newspapers  
Used the software for: 2+ years

### "great software, and evoluting"

November 10, 2022

5.0

great

Pros

user friendly editor, easy campaign management, clear dashboard, great support

Cons

sometimes the drag and drop editor makes you produce mails fancy but not technically optimized. and would like more social share buttons or an archive page with better display of the latest campaign, with custom page title

Review Source

KF

Katya F.  
psychologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Review related to assistent Vlad (from Romania)"

July 11, 2022

4.0

good. I like the usability. for me, the main thing is the live customer support! cause I'm not a technical person and can't spend time reading through tech manuals. so this is my best point in mailer light.

Pros

I've been trying to address the DNS record issue several times and all assistants were telling me that it's not possible and they can't help. I assume it was either carelessness or lack of professional understanding. But Vlad said that he can help and did it so well! hies explanation was simple, clear, and professional. He directed me with DNS records so I've fixed the issue that wasn't moving anywhere for several months! So to who it might concern - Vlad is worth being promoted and teaching other assistants how to really support the customers. Very grateful for his professional assistance!

Cons

Other assistants (maybe 4 of them) all said - they can't help. Looks like they are not professionals or just don't care .

Review Source

SH

Star H.  
Owner/Life Coach  
Individual & Family Services  
Used the software for: 2+ years

### "Great Platform"

February 23, 2023

5.0

Consumer friendly, great customer service.

Pros

I like the user interface and easy to navigate.

Cons

I don't have any dislikes about this software.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Drip](https://www.capterra.com/p/164933/Drip/)

Reason for choosing MailerLite

It seemed clean and simple.

Review Source

MR

Marin R.  
CEO  
Design  
Used the software for: 6-12 months

### "Great service, great support and great team!"

January 28, 2021

5.0

Pros

Mailerlite it's simple yet powerful! I really like that it is not cluttered with bunch of features that I really don't have a use of. MailerLite does what states in his name - manages your email in lite and simple way. Pricing is fair and reasonable and customer service is great. Online editor, one of the most advanced that I've stumbled upon - real pleasure to work with. The fact that I can mange multiple accounts for my clients trough one admin, was a revelation and definitely is something that I can not live without anymore.

Cons

I would really like that mobile App on iOS is a little bit more advanced, but we keep our fingers crossed :)

Review Source

Response from MailerLite

February 4, 2021

We can't live without people like you in our community either Marin - thank you for spreading the love . Feel free to email us at feedback@mailerlite should you have ideas on how to improve the mobile app.

MG

Merce G.  
boss  
E-Learning  
Used the software for: 1-2 years

### "Very useful"

January 12, 2022

5.0

Very good, much better than others

Pros

Easy to use, and the support (they are kind and professional)

Cons

some details of the automations that I create

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

price and "easyness"

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

price and that Mailer Lite is easier to use

Review Source

Response from MailerLite

January 14, 2022

It is always good to be kind.

AD

Angelique D.  
Creative Awareness mentor  
Professional Training & Coaching  
Used the software for: 2+ years

### "I love this product"

November 8, 2022

5.0

I am always recommending mailerlite

Pros

Mailerlite is for me the most intuitive and friendly looking mailinlist software. I have been using it for years and when I got to a more 'professional approach' I switched to Mailblue / Active campaign. What a bummer, not intuitive at all! I compare it to mac (mailerlite) as opposed to Windows 10 (Active campaign) the helpdesk is friendly! (thanks \[SENSITIVE CONTENT\] and others)

Cons

The only thing I can think of that is doesn't do the deepness of marketing and crm management active campaign does.

Reason for choosing MailerLite

Active campaign (Hassle and expensive, not nice looking) Mailchimp (limited and expensive -not nice looking) Wix (constricted to it's own system and plugins)Flowdesk (not as compatible to my preferences)

Review Source

JD

Jack D.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great alternative to Mailchimp"

September 2, 2019

5.0

Pros

Mailerlite provides all the functionality we need for a fraction of the price of Mailchimp. Their customer support is better too.

Cons

We hit a few road blocks setting up our account, but their customer support helped us through it.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing MailerLite

Mailerlite offered the features we needed at a price we were happy with

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We switched from Mailchimp because we questioned the integrity of Mailchimp and were disappointed with their customer support.

Review Source

Onome J.  
Freelance Blogger  
Internet  
Used the software for: 6-12 months

### "MailerLite as the name goes"

November 6, 2018

3.0

Pros

MailerLite is actually straightforward with their name as per features. it is a cheap and good email marketing software for small businesses and startups. It has the perfect free plan for beginners. you can grow upto 1000 subscribers and use it for free. Mailerlite has a cool visual builder and predefined email templates that are easy to set up and us. You can also create a landing page with mailerlite in your domain. This actually makes me love the software

Cons

MailerLite is not great for adeveloped businesses as it is missing some features likes advanced automation, full reporting, spam/design testing.

Review Source

SM

Sharon M.  
Nutritional Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Loving Mailerlite "

September 29, 2022

5.0

Brilliant - customer service \[SENSITIVE CONTENT\] was fab

Pros

So intuitive! Easy to use and understand- particularly as a new business setting up automation.

Cons

Nothing to dislike! If I HAVE to choose something to dislike then maybe the mailerlite logo 😆 but seriously, nothing to dislike it does what you need it to

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Ease of use, ease of understanding what I needed to do and customer service 😊

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Didn't understand how to do automated emails in mailchimp - it was unnecessarily complicated!

Review Source

DJA

Dona Joy A.  
Transformational Coach  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Success! for my first production EVER"

July 7, 2022

5.0

Great. What can I say that I haven't said!

Pros

I had never make anything to publish and I published a landing page. It wa easy to understand and it worked ! I have tried other programs and could never actually get it done. This was great!

Cons

I did not go through the training, so it might be a little unfair to say I had to do a little trial and error at times because I didn't know what did what. But the fact that I got through it and when I asked for help, the service replied quickly.

Reason for choosing MailerLite

It was recommended to me by a person in my group. I trusted her. She went through a couple of things with me to start off and then I took off.

Review Source

Response from MailerLite

July 13, 2022

Congrats to your first ever production, Dona! So glad to hear it. We'd love to have a looksie what your first landing page looks like. Feel free to share!

SJ

Sylva J.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great job"

February 20, 2022

5.0

very good time with ML

Pros

best funkcion, very good price, best support, clever editor

Cons

every is okay, only i miss czech launguage for my support and comfort use

Reason for choosing MailerLite

better

Review Source

Jack D.  
Mens En Organisatie Ontwikkelaar  
Professional Training & Coaching  
Used the software for: 6-12 months

### "use of AI"

June 13, 2023

5.0

Complete, fairly direct to use and easy to navigate

Pros

its very complete and I really like the integration of the AI function in writing texts for campaigns

Cons

it might translate the texts to Dutch automatically :-)

Review Source

AS

Ahmed S.  
Digital Marketing Manager  
E-Learning  
Used the software for: 2+ years

### "Affordable and highly recommended for beginners"

April 25, 2022

5.0

I have been using Mailerlite for years, and I like its ease of use, intuitive email automation sequence creator, and their excellent customer success team.

Pros

The email editor is very friendly and supports Arabic language punctuation perfectly, and the plans are very affordable.

Cons

Email automation sequence needs to be more advanced, especially enabling the connection between the yes and no conditions like it's already existed in GetResponse and ActiveCampaign.

Review Source

Response from MailerLite

May 3, 2022

Hi Ahmed, thank you so much for sharing your experience with the rest of us. We also appreciate the feedback you've given us on automation.

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