# Page 5 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136603/MailerLite/reviews --- MailerLite 4.7 (2259) [View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 5 - Reviews of MailerLite ## Showing most helpful reviews Showing 101-125 of 2259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AG Andy G. Producer Entertainment Used the software for: Less than 6 months ### "Mailerlite works. Great tutorials." September 3, 2025 4.0 I've adapted to the design, which I consider to be a bit outdated, but continue to use it. I don't have much time to jump ship, and learn something brand new. Pros I like the friendly and effective customer support. I also like the email templates, and also the tutorials. Cons The design, in terms of being user friendly. The database design could use an update from being text based to include a few more visual elements. Switched from [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[Gmail](https://www.capterra.com/p/202338/Gmail/) Gmail blocked me too many times from sending emails to my subscribers. Review Source Response from MailerLite September 5, 2025 Thanks for taking the time to share your thoughts, Andy. We’re glad the support, templates, and tutorials have been helpful, and we really appreciate your feedback on the design. Input like this helps us keep improving, and we’re grateful you’ve chosen to stick with MailerLite. 💚 Wendy C. Founder Transition Mentor Health, Wellness and Fitness Used the software for: 2+ years ### "Satisfied Three Year Customer" December 10, 2024 5.0 Overall, I am very satisfied, and support was great during the migration to the new version. I wish I had understood before the migration. I was creating a new account on a new platform, and my current subscription would not automatically transfer. I was locked in the free plan until my subscription was transferred, which was done quickly. Pros Most of my time was with MailerLite Classic, which I found easy to use and quite reliable. From the beginning, support has been excellent. I just migrated to the New MailerLite, which feels a lot more intuitive and worth the effort to switch to the New version. I spent most of my time using MailerLite Classic, which I found to be easy to use and quite reliable. From the start, their support has been excellent. I have just migrated to the new version of MailerLite, which feels much more intuitive and definitely worth the effort to switch. During my tech career, I designed and implemented intranet web-based applications for corporations. I am very sensitive to user interface and the New version looks great! Cons Some features were not very intuitive to use. There is good user guidance that helps. I switched to the New version because it looks easier and more intuitive user interface. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) To cumbersome and difficult to work with and price Review Source AJ Amy J. Owner and Lead Designer Design Used the software for: 6-12 months ### "MailerLit is a great email marketing software!" May 18, 2025 5.0 MailerLite has been a great addition to my tech stack for managing my e-mail marketing for launches and campaigns. It's user friendly and easy to make the campaigns match my brand. Pros I love how easy it is to create beautiful forms, opt-ins, newsletters, and organize my e-mail list! Cons There's not much that I don't love about MailerLite. I wish their free plan included more, but since it's free I can't really complain! Review Source Response from MailerLite May 20, 2025 Thank you so much for the awesome review, Amy! 😊 We're so happy to hear that MailerLite is making it easier for you to create beautiful campaigns and manage your email marketing. Wishing you the best of luck with your future launches, we’re super excited to be part of your journey! JJ Joanna J. Burnout coach Professional Training & Coaching Used the software for: 1-2 years ### "Great customer experience " September 5, 2025 5.0 Great tool for growing business with many useful features. The service is constantly developing and new services are introduced which make running business and selling so much easier. Pros Value for money, user friendly, excellent customer support, clear guidelines, helpful at monitoring and analysing outcomes, easy to create campaigns, templates save time, possibility to start with a free plan, which is great for developing businesses. I really appreciate the fact that free plan customers are also supported. Cons There isn’t anything that I could complain about at the moment. The service is constantly developing with many useful features being introduced. Review Source Response from MailerLite September 9, 2025 Thank you so much, Joanna! 💚 So glad MailerLite has been a helpful partner in growing your business, and that you’ve felt looked after. Feedback like yours means a lot to us, and we’re glad to know the platform is helping make your work easier as it continues to grow and evolve. 🙌 CS Crystal S. Travel Agency Owner and Consultant Leisure, Travel & Tourism Used the software for: 2+ years ### "MailerLite is a winner for me. " September 5, 2025 5.0 The support from MailerLite has been great for the few questions I’ve had and it does everything I need it to. Pros MailerLite has been easy to use. I appreciate the drag and drop email builder. I’m able to creat automations and one off emails as needed. Cons I haven’t run into any cons yet. For the needs I have with my small list I’m able to use the free version. Review Source Response from MailerLite September 5, 2025 Thank you, Crystal! 💚 It’s amazing to know MailerLite has been your travel companion for the past couple of years. We’re so glad it’s been easy to use and that our team could help out whenever you needed. Here’s to many more smooth journeys together! Elle D. Company Owner Design Used the software for: 2+ years ### "Better than the rest" January 9, 2025 5.0 Really positive! Mailerlite is very easy to use. I simply set it up for my clients and away they go. Pros Unlike many of its competitors, mailerlite includes toold for free that are normally charged for - such as dripfeeding emails. Cons Sometimes logging in can send me in a circle. Review Source LB Lindsay B. Social Media Manager Restaurants Used the software for: Less than 6 months ### "Effortless to use" January 21, 2026 5.0 Pros MailerLite support is very quick to respond because they respond not beyond 12 hours by mail whether you are a free or business plan user. Cons I have seen nothing missing on MailerLite I like it all from the initial dashboard to the sending page.However, the automation features give me a horrible time. Review Source GM Gordon M. Owner Marketing and Advertising Used the software for: Less than 6 months ### "New User, very happy" September 1, 2025 5.0 Very positive, I found the initially set up very easy, I did have a problem authenticating the DNS settings (my lack of understanding being the problem), but the agent on the chat got me sorted really quickly, which I was delighted with. Pros Easy to get started and although I had a a little difficulty completing the authentication process, the help from the online team resolved my issue quickly and got me up and running. Cons Nothing negative to report :} I'm still finding my way around but everything seems as it should be and you cant ask for more than that Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The service was becoming to restrictive and I was not enjoying using it anymore Review Source Response from MailerLite September 4, 2025 Welcome to MailerLite, Gordon, we’re so happy to have you on board! 💚It’s great to hear the setup was smooth and that our team could quickly help with the authentication step. Thanks for the kind words, we’re super excited to be part of your email marketing journey! SM Sakuna M. Soul Alignment Coach Alternative Medicine Used the software for: 1-2 years ### "Lite & Easy " September 12, 2025 5.0 I love using MailerLite. It definitely feels ‘Lite’ and easy to use. And it helps makes my branding professional and effective. Pros I love using the landing page tools. It’s really easy and accessible. I can make landing pages look professional even though I’m not very confident with design or technology. Cons I’m not loving the AI Chat Bots. Although I can see how they can be helpful. I do find myself having to repeat my issues until a real human being comes through to help. And they are always so helpful and attentive with clear instructions I can use to help me solve my issues. Review Source Response from MailerLite September 22, 2025 Thanks, Sakuna! Love that MailerLite helps you keep things simple and professional. And don’t worry, our human team is always here when you need us. 💌 MC Melissa C. Owner Publishing Used the software for: 1-2 years ### "Excellent Support, Flexible Tools" September 15, 2025 5.0 Pros Even on the free plan I can get questions answered completely, the documentation is good and their communication and webinars are helpful. Cons Uhm...it's powerful which means it's complex, I would like some basic help links from inside the tools -like context based Review Source Response from MailerLite September 22, 2025 Thanks, Melissa! Great to know our support and resources have been useful for you,  and we appreciate your idea about adding help links right inside the tools 🌱 RL Robin L. Business strategy Capital Markets Used the software for: 2+ years ### "Migration and updates" September 23, 2025 5.0 Very good. I compared with other platforms and MailerLite is a good fit for what I need. I've been using this for a couple of years and it works well. Pros good support. I needed some help to configure my new domain name. I also needed to verify some older settings. Cons when the mailing list gets bigger it gets a bit costly but that's part of the business model I guess. Review Source Response from MailerLite September 26, 2025 Thanks for being with us over the years, Robin! 💚 We’re glad our support team could help you out with your domain and updates. And it’s really great to hear MailerLite has been a good fit for your business; here’s to many more campaigns ahead! MS Meisha S. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best start-up email automation company for the price!" September 21, 2025 5.0 Absolutely love the service and it's features so far. Customer services has been exceptional at resolving teething problems and super quick. Worth every penny! Pros The features (landing pages x10, email automations and HTML editors) and support for the cost is fantastic compared to other, better known competitors. Cons The set up has been tricky as someone who's never used email automation or created a landing page before. But the support chat has been priceless. Review Source Response from MailerLite September 26, 2025 Thanks a lot, Meisha! 💚 Starting out can feel tricky, but we’re glad our support team has been helpful along the way. Excited to see how you’ll put those features to work for your business! RG Rob G. Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Great Platform For New Businesses" September 1, 2025 5.0 Overall the experience with Mailerlite is a good one. I had my first issue connecting a subdomain, which is intimidating for a person like me who is not overly technical. The customer support person was happy to give instructions at a pace I wanted and led to easy resolution. Pros I like that is reasonable and affordable for new business owners with small lists looking for a simple one-stop hub for landing pages and email lists. You can also prompt AI to chat directly with a person. Cons It does take a little bit of time to get used to some of the interface features and could be a little more intuitive. Chat support is limited to only paid plans. Review Source Response from MailerLite September 4, 2025 Thanks for the lovely review, Rob! We’re so glad to have you with us and happy to hear our team could make things easier for you. Your feedback means a lot and helps us keep improving! 💚 MM Mike M. Owner Non-Profit Organization Management Used the software for: 1-2 years ### "Great value and excellent service" September 17, 2025 5.0 Pros Great product and great price. The value has exceeded expectations and no more mailchimp for us which we love. Cons Nothing to complain about on my side of things. It’s been a mail chimp replacer for us and our business. Review Source Response from MailerLite September 22, 2025 Thanks so much for your review, Mike!  We’re really glad to hear MailerLite has been a good Mailchimp replacement for your nonprofit and that you’re finding value in the platform. Your kind words mean a lot to us, and we’re happy to be supporting your work. 💚 SG Shella G. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Simplified Email Sending and Opt-in Pages" November 12, 2024 5.0 Overall, I find that MailerLite has all the functionality I need without overcomplicating the simple act of writing emails and scheduling them to the proper group based on the group's interests. I also like the easy site builder which allows me to create landing pages and automations fast for my audience. I also find their system of creating automated sequences is simplified compared to the software I was using before. However, when you edit a sequence, the whole thing stops sending until you are done, so occasionally a subscriber might get missed. Pros I have been using Mailerlite for a a few years to manage my email list. The thing that got me hooked on using it was the ease in creating landing pages and segmenting the audience based on what free resource the subscriber requested. The interface is quite easy to use. You can save a template or just edit your previous email. You can select what groups you want to receive your email. You can also schedule in advance, of course. I think it has better deliverability than the last program I was using but I haven't tested it scientifically. Cons I find it a bit tricky to format the text properly sometimes. I have discovered that I need to copy my last email and leave one of the paragraphs in the email. Then I paste my text into the email. After that, I can delete the old paragraph. Another problem I sometimes have is that the formatting bar disappears and I can't get it back. This is especially a problem when I am editing something toward the bottom of the email. Sometimes I have to cut and paste the thing I want to format. Copy it to the top of the email. Format it and then cut and paste it back into the original position. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/) Reason for choosing MailerLite It was the simplest for my needs at the time, but I am still exploring these two products. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Easier landing page builder and more free subscribers. Review Source TM Tara M. Web Developer Internet Used the software for: Less than 6 months ### "Easy-to-use and beginner-friendly!" September 3, 2025 5.0 It's been a smooth experience, I would highly recommend! Great customer support! Beginner-friendly and I like the colour scheme of the platform too; it's friendly and inviting. Pros It is simple and clean to use. I've had a great experience with customer support also and I was able to move from bot chat to human chat quite quickly. Cons Not sure, I've had a smooth experience with MailerLite so far. It's easy to add new members to the team and easy to learn and navigate. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing MailerLite I wasn't familiar with any. I just made a decision while working within Lovable.dev. Review Source Response from MailerLite September 4, 2025 Thanks so much, Tara! We’re really glad your first months with MailerLite have been smooth and that you felt supported right away. It’s great to know the platform feels easy and welcoming to you, that’s exactly what we aim for! 💚  VR Verified Reviewer Owner Education Management Used the software for: 6-12 months ### "Smooth newsletter system" June 19, 2025 5.0 I implemented the system on my website. The changes I had to make were easy to make and all is working smoothly. Pros It is straightforward to set up this newsletter system and easy to implement on my business website (WordPress). Cons The confirmation process of my business website was not so easy for me as a non guy with low technical skills. Review Source Response from MailerLite June 23, 2025 Thanks so much for sharing your experience! We're really glad to hear MailerLite was easy to set up and is running smoothly on your site. We know the confirmation process can be a bit tricky, especially without a tech background, but we’re always here to help if you need a hand! 💚 AR Annija R. Marketing project coordinator Wholesale Used the software for: 6-12 months ### "Mailerlite review" September 17, 2025 5.0 Pros It has easy built in email blocks, it makes email crating easy. If I have some issues, help teams too solve them. Cons I has same issues, but nothing big. Some features are well hidden. It takes time to understand how to use it best, but once You do, it is actually simple. Review Source Response from MailerLite September 23, 2025 Thanks for sharing your experience, Annija! 💚 We’re happy to hear the email blocks make creating campaigns easy. Some features can feel a little tucked away at first, but once you get the hang of it, it really does become simple. We’ll keep working on making things easier to find, and we’re glad you’re with us on this journey! KK Kristin K. Technical Administrator Religious Institutions Used the software for: 1-2 years ### "Great Communication Tool" December 13, 2024 5.0 Overall experience has been very positive. Especially the Customer Service folks and the multitude of help videos. Pros First of all, Customer Service is outstanding. It is easy to get to an agent if the help links the "BOT" gives you aren't enough. Second, the Campaign builder is easy to use. It did take me a little to feel completely comfortable, but it is definitely user friendly and provides a number of block that you can include in your campaign. You can always figure out a way to make it look like you want. In addition, you can edit the actual HTML if needed. Cons I don't particularily like that you have to use the blocks to add images and other visual content to your campaign. I was used to your "monkey" competitor where you could add an image to your text box, but I figured that I can just continue the text block by appending an image block or a combined block. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was too complicated, expensive, and "fat" for what we needed it for. Review Source AA Alicia A. CEO Director of Operations Internet Used the software for: Less than 6 months ### "An Impressed Customer " December 29, 2024 5.0 My experience with MailerLite so far has been excellent. I am definitely impressed by how they treat me as a customer, because not every company knows how to appreciate their customers and make them feel appreciated. I am definitely looking forward to using all of their service fully and their different features soon. Pros I just recently subscribed to MailerLite and have not dived into the different features as yet. But I do love everything they have to offer. What I can talk about is my experience with their awesome customer service. Most of the time when I reach out to them for help with something or their assistance, they immediately respond within a few seconds or less than a minute. That is some awesome customer service right there that I appreciate and that I'm grateful for. Cons I can't think of anything that I like least about MailerLite. Review Source RP Rich P. Director Management Consulting Used the software for: 1-2 years ### "Customers service A+" September 15, 2025 5.0 Great since the outset. I am very grateful for the product, the value of money, the customer service and the fact it all works well for what I need. Pros Customer Support has been fantastic. Very responsive, firstly with AI and then with a person. Very friendly people who spelled out a solution very simply. And it worked! Cons None to be honest - I think they offer great value and a good product that works. There is nothing to add. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing MailerLite A mate decided for me, as he has more knowledge in this space. Review Source Response from MailerLite September 22, 2025 Thanks so much, Rich! 🌟 We’re happy MailerLite’s been working well for you, and special shoutout to your mate for sending you our way. We’ll consider them honorary support crew! 😄 MS Mafer S. Social Consultant Management Consulting Used the software for: Less than 6 months ### "so far so good" September 15, 2025 5.0 So far so good, I am not a pro on programming, which I guess is a plus on mailerlite, some things will be easier to get. Pros They have an effective customer support. I had an issue, got a ticket, recieved the first mail and wasn´t helpful, then someone contacted me. Cons As soon as you get more user experiencia, you have to pay for every improvement. I wanted to get some things on my web, but the price got higher Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing MailerLite It was easier for non programmer users, I am very amateur Review Source Response from MailerLite September 22, 2025 Thanks, Mafer! So happy MailerLite’s been simple to use and that support could help when you needed it. Wishing you lots of success as you keep building! 🌱 JG Jen G. Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Great customer support" September 18, 2025 5.0 The customer support was amazing. I got a reply straight away and \[sensitive content hidden\] was so helpful and friendly. Pros I like the fact that I can automate my emails through to my website. It makes it so much easier for me and my clients Cons Nothing at this stage because Mailerlite has been easy to use and great for my business. Thank you. 🙏 Review Source Response from MailerLite September 26, 2025 Thanks so much, Jen! 🙌 We’re really glad to hear automations are making life easier for you and your clients, that’s exactly what we aim for. And huge thanks for the kind words about our support team, they’ll love knowing they could help out so quickly. 💚 VR Verified Reviewer Travel Advisor Hospitality Used the software for: 6-12 months ### "Helpful Customer Support" September 18, 2025 5.0 Pros Customer support was very helpful and quick to respond when I had a question about billing (mainly use for campaign marketing ). Cons I wasn't too happy when the free version was discontinued, but it's a great product so I'll continue to use it. Switched from [Tess](https://www.capterra.com/p/167842/TESS/) Changed companies and did not use anymore Review Source Response from MailerLite September 26, 2025 Thanks for your review! 💚 We’re glad our support team could help you quickly. We hear you on the free plan change and truly appreciate you sticking with us, it means a lot! Charles P. Advisor Financial Services Used the software for: 2+ years ### "Best bang for your buck! " March 8, 2025 5.0 Pros Ease of use and user interface. It is also very customizable for what I am trying to send to my prospects and COIs. Cons Not a whole lot to be honest. For the price, I think it’s up there with the best email marketing softwares. Review Source Response from MailerLite March 10, 2025 Thanks so much for the amazing review, Charles! We’re so happy to hear that MailerLite is hitting all the right notes for you. If you ever need a hand, just let us know and we'll be happy to help! Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.