# Page 55 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 55 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 55 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1351-1375 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Growth  
Farming  
Used the software for: 6-12 months

### "Great email marketing tool"

May 11, 2023

4.0

This is a great tool for the team. We are able to create beautiful emails easiky

Pros

Campaign and e-commerce tracking. It’s easy for the team to use and it gives useful stats.

Cons

We don’t use their automation. E-commerce tracking doesn’t work all the time

Review Source

BB

Boris B.  
Author  
Arts and Crafts  
Used the software for: Less than 6 months

### "One of the best newsletter services I've used"

October 4, 2022

5.0

Mailerlite not only makes it easy to deliver emails, but it also helps track groups, new sign-ups, and other valuable information that helps make or break my book sales.

Pros

Very easy, step-by-step guides on how to use it. Amazing features for automations and options I'd never even thought of before signing up.

Cons

Had a few problems with the website loading properly, and automations could be confusing at times despite their simplicity.

Reason for choosing MailerLite

Much better variety of options, better tracking, and looks a lot more professional.

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The other two didn't provide enough value.

Review Source

FD

Frédéric D.  
Webmaster  
Consumer Goods  
Used the software for: Less than 6 months

### "the solution"

October 5, 2022

4.0

Mailer Lite includes all the marketing tools for a quick deployment of a business on the Internet. The configuration is simple and the assistant is very reactive.it still misses some options in the creation of web page and the integration of a CRM to be perfect 😁 Good job

Pros

Simplicity of deployment and the support.

Cons

Not enough options in the website creation section

Review Source

Response from MailerLite

October 10, 2022

We'd love to understand and learn more from our users - feel free to email us with some feedback of what you think could improve for website creation, we're always keen to read from our users.

PC

Patty C.  
Owner  
Writing and Editing  
Used the software for: I used a free trial

### "Exceptional Service and Support"

November 3, 2021

5.0

Pros

I'm launching a new website and blog with a third-party website hosting service but want to use MailerLite for email campaigns. I was having problems authenticating the domain and reached out for help. \[SENSITIVE CONTENT\] was extremely diligent in resolving the issue and has the patience of a saint. He made what could have been a very frustrating and overwhelming experience as painless as possible.

Cons

I haven't started using the software yet because I want to complete MailerLite's free Academy so that I know how to optimize all the features and services. If not for the Academy, I wouldn't have realized that I needed to authenticate my domain.

Review Source

Response from MailerLite

November 17, 2021

Hey Patty, wishing you luck with finishing the Academy. I'm glad it's been able to be of help for you.

SVB

Shri Vande B.  
author  
Religious Institutions  
Used the software for: Less than 6 months

### "Great package of webpage, landing page, email marketing rolled into one."

May 1, 2022

5.0

Pros

It has an unrestricted free version with which you can test all the features and grow your business, and then upgrade to an inexpensive premium version. The best option if you are just starting out and want to test your product or service, I am an author and use to promote my book.

Cons

None that I have experienced thus far - I have mostly found it to be great - with great support.

Review Source

MM

Michelle M.  
Proprietress  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you!"

December 21, 2021

5.0

I'm super pleased and look forward to growing my email list using more Mailerlite features! I love how customizable it is... and I'm still on the free plan! Thanks for the great product and excellent service!

Pros

I am finding Mailerlite easy to learn and use. I was with another service for 15 years and nervous to change, but it has been seamless. Also, I just had a question for something I couldn't figure out and I emailed support. I got a quick response back, with screenshots! I was able to make the change I wanted in about 60 seconds. I was floored at how fast and personal the reply was.

Cons

There's always a learning curve, but Mailerlite is pretty intuitive to use. I'm not super techy, and I figured it out!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I hated it! Someone recommended Mailerlite

Review Source

Response from MailerLite

December 28, 2021

You're very much welcome, Michelle. Thank you for trusting us with your switch. We really appreciate it.

VR

Verified Reviewer  
Online Platform Consultant, Author Brand Coach, Proof and Beta Reader  
  
Used the software for: Less than 6 months

### "Does 90% of what I need it to."

March 27, 2018

4.0

An economical and overall excellent solution for audience building for my small business.

Pros

The interface is clean and concise. If you are familiar with email list software terminology, the organization is well thought out. Also, although some issues were not resolved, my experience with customer service itself has been great so far.

Cons

The inability to create automations based on multiple campaign actions or create campaigns based on specific links clicked in a previous email.

Review Source

FB

Flavija B.  
Marketing Assistant  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "MailerLite review"

June 21, 2023

4.0

Pros

I just started using is, since we had some problems with the approval of the account but It looks promising with all the features it offers.

Cons

The process of approval of the content.Another thing, I'm not 100% sure about adding members for using the app. I'm not sure if there is an option to restrict users' permission based on groups of contacts - if this is possible it would be awesome!

Review Source

CP

Christele P.  
Secretary assistant  
Sports  
Used the software for: 2+ years

### "Immediate reply to all my questions"

February 22, 2024

5.0

I first have problems of latency due to my browser extensions, but I was advised to use an other browser and it works.

Pros

very "LITE" but powerful, and I am sure not to have seen all its power

Cons

Talking with chat and immediate reply, that is appreciated !

Review Source

VV

Van V.  
Founder  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Thanks to Cyro for helping!"

June 21, 2022

5.0

I love this software already. Good job!

Pros

Amazing UI UX and awesome support from Cyro. Please give him a raise.

Cons

Not yet. I'll let you know. Probably the DNS domain sometimes has conflicts.

Reason for choosing MailerLite

Cause of the price and the overall UI experience, MailerLite is more superior. Very customizable too. Fast!

Review Source

CR

Cristina R.  
Virtual Assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Help authenticating my domain - \[SENSITIVE CONTENT\] from customer support was exceptional!"

November 2, 2022

5.0

Exceptional, really happy with it!

Pros

The customer service it's incredible! \[SENSITIVE CONTENT\] saves my life today when I was about to give up on my newsletter. He was fast, kind, patient, and extremely helpful.I don't have enough words to say how grateful I am for his service.

Cons

nothing really. It's all been easy to understand and to build, but sometimes is just that you need support on seeing things clearly when you haven't done it.

Review Source

JD

Joanna D.  
Editor  
Publishing  
Used the software for: 2+ years

### "Thank you Mailerlite!"

March 1, 2023

4.0

Overall very good.

Pros

Tracking subscribers and reports on campaigns.

Cons

Difficulty changing things i.e. log-in email.

Review Source

EP

Erfan P.  
Digital Marketing Instructor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Email Marketing web app"

April 20, 2022

5.0

I advise it to everyone asking me what Email Marketing service to choose!

Pros

Free for ever plan to test features Great support

Cons

Email verification and Domain Authentication is difficult to get done!

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Response from MailerLite

May 3, 2022

Thank you for sharing your experience with us. We do understand that at a time our verification process can be rigorous, this is only in place to make sure we can achieve the best deliverability possible.

LA

Laura A.  
House Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "My first contact with MailerLite"

June 23, 2023

4.0

For the moment, I'm very happy. Hope it can help me in my business.

Pros

Features, ease to use it. I find it very intuitive, clean and easy.

Cons

Integrations and automations. I had some troubles when trying to make it work.

Reason for choosing MailerLite

Interface, features, automation and reviews.

Review Source

YDE

Ynna Denice E.  
Assistant  
Publishing  
Used the software for: Less than 6 months

### "Great customer service!"

November 9, 2022

5.0

Pros

My client has been using MailerLite for his email campaigns. So far, this is a good software for email marketing. What I love the most is the customer service. When I had problems, I was really supported and listened to. Big thanks to \[SENSITIVE CONTENT\] who have been really great in helping me with the issues I encountered.

Cons

Sometimes, loading takes too long in the automation page. (Or maybe that's just my internet connection). I also wish there was a variable for the email's send time so that it can support Dynamic Timers from Sendtric. Or if MailerLite can come up with a built-in dynamic timer, that would be awesome! And I also wish I can see the specific days apart between sent emails in a workflow. That information is pretty important. Thanks!

Review Source

TG

Timea G.  
Business Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Customer support is fantastic!"

April 29, 2022

5.0

Pros

I compared Mailerlite to many other big names on the market but this was by far the easiest to set up and manage. It's very intuitive and the price is fair. Customer support is perhaps the best part. I never got stuck with anything because they always helped out. Based on my understanding, the company allocates most employees to customer support which makes everybody in the business understand better who they serve. They certainly have a well-working business model and a great product and team.

Cons

No idea. Some features are missing but they have a place where you can propose them and people can vite them up

Review Source

Response from MailerLite

May 3, 2022

Thanks a bunch for this Timea! We're a very loving, well-running machine and it's so good to hear hat our community thinks the same way.

LK

Lena K.  
Head of Neon  
Design  
Used the software for: 6-12 months

### "Best E-Mail-Marketing Software for Beginners"

September 16, 2021

5.0

Pros

I really enjoy the sleek and minimalistic backend which makes it easy to use and find things. Their customer service is amazing, quick as hell, super friendly and really helpful.

Cons

There is nothing so far that I don't like. I'm not using their whole spectrum.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

The free plan is amazing and all I need so far in my business. Absolutely great value. I highly appreciate that I feel always treated like a paying client.

Switched from

[CleverReach](https://www.capterra.com/p/148273/CleverReach/)

The former software was a nightmare on the backend, super crowded and stuffed and hard to use.

Review Source

Response from MailerLite

October 4, 2021

Welcome, welcome to our lovely community, Lena - glad to have you with us.

ALD

Anne Laura D.  
Founder & marktstrateeg  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love Mailerlite"

October 5, 2022

5.0

Pros

Easy in use Fast help Easy automation building Drag & drop template maker

Cons

Sometimes you need to search for the problem in your automation. I couldn't find it myself. I would love to get a notification or something so that i know where the problem is.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

At my previous job we used Mailerlite. I liked it right away. "Never change a winning team"

Review Source

Response from MailerLite

October 10, 2022

Always stick with the winning team! Thank you for sharing your experience with us and for your feedback on automation. We truly appreciate it.

DV

Dalibor V.  
Administrator  
Wholesale  
Used the software for: 1-2 years

### "Does it's job!"

March 30, 2023

5.0

Customer service is quick, so I feel I have help whenever I need it.

Pros

It is so easy to use and after a while it takes you minutes to make a newsletter.

Cons

So far so good. I hope it stays that way.

Review Source

AP

Ameyalli P.  
Marketer Digital  
Marketing and Advertising  
Used the software for: I used a free trial

### "Amazing tool for begginers! "

January 19, 2023

5.0

Pros

I love Mailer lite because it´s free. I mean I wil dit the upgrade ut it´s amazing from people that is just starting their business

Cons

Integrations with Thrive themes, it was hard at the beggining

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Price and fetures

Review Source

VR

Verified Reviewer  
Writer  
Publishing  
Used the software for: 2+ years

### "Favorite email service provider"

November 1, 2018

5.0

It's the best option I've found for email marketing. It provides a ton of features at an affordable price.

Pros

It provides an amazing amount of control. Email campaigns can be sent based on where and how the person signed up, what links they clicked or didn't click in the last email campaign and more. Mailerlite makes everything easy. It's simple enough for beginners but provides enough features and control to be useful to experienced email marketers.

Cons

There have been periodic issues with deliverability, but these are usually cleared up quickly.

Review Source

AK

Alessa K.  
Author  
Publishing  
Used the software for: 1-2 years

### "Easy to use, excellent support"

February 20, 2022

4.0

Pros

Its ease of use and superb customer support

Cons

It's pretty slow to load, and I don't think it's the internet speed.

Review Source

KJ

Kelly J.  
Principal Director  
Writing and Editing  
Used the software for: Less than 6 months

### "Intuitive and simple "

May 4, 2022

4.0

Mailerlite is helping me with newsletters. The benefits, it seem, may take some time to reap as I learn content strategy.

Pros

Mailerlite is a dream. The ease of using the software actually makes content planning and production a lot of fun. Once one creates a template, of course. It is also an ideal solution for the DIY web developers with novicec to intermediate experience in HTML and CSS. It allows for smooth intergration of certain features that best matches simple web designs.

Cons

The simplicity of Mailerlite does come with limitations, as its solution(s) reflect the effort to be user friendly. In achieving this goal, "the look" Mailerlite offers is slick, especially when mastered; however, an expert in web coding or even in PowerPoint can refine such a look to be truly unique and dazzling. (To which I wouldn't recommend Mailerlite to pursue; it's perfect as is for what it is. Reliable at that.) Other than this, working within the limitations of Mailerlite can prove challenging or tiresome—at least to some people, I am sure. But then for others, I am sure being challenged and made tired is part of the reward.

Review Source

Response from MailerLite

May 9, 2022

What an amazing review you have left us, Kelly. I loved reading about your experience. Should you ever wish to leave us some feedback on what you think can improve, then do not hesitate to do so.

GD

Gary D.  
owner  
Publishing  
Used the software for: I used a free trial

### "Free user heading for paid version."

October 11, 2022

5.0

Excellant. So far so good. Great in fact.

Pros

I wanted to try it out first to see if it is going to work. My first automated sequence didn't work and when I asked support for help I got \[SENSITIVE CONTENT\] who helped me so fast I didn't think it was for real. But it was. He fixed my automated process easy peasy and it worked great.

Cons

It was a little bit difficult for me to use it but that seems it was more me than the software.

Reason for choosing MailerLite

Mailchimp seemed same or more required for the learning curve but would end up with less. Since I used constant contact several years ago it doesn't seem as flexible and is more money.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Looking for something supposedly more modern and flexible.

Review Source

VR

Verified Reviewer  
Newsletter Editor  
Events Services  
Used the software for: Less than 6 months

### "Easy to learn and great support"

May 18, 2021

5.0

It has been very good to this point. There are still many features to be explored, but it is already fulfilling its the basic requirement of generating our newsletter.

Pros

We were looking for a solution to manage a very long list of email contacts, as well as present event updates in a more efficient way, with a contemporary look. I am confident that we will have our subscriber list under control with a week or two; that takes care of one of our goals. I have many hours customising the appearance. It is easily done, although I do have some experience with websites. That helped quite a bit. When it is time to hand this over, I am confident that it won't take long for a novice to learn.

Cons

Editing text would be easier if that function were larger.

Reason for choosing MailerLite

MailerLite was able to deliver what we needed. When I started looking at it a couple of years ago, I was extremely impressed with their commitment to subscriber privacy. That was one of the reasons I selected it over other alternative products, especially when it was capable of doing what we needed to be done.

Review Source

Response from MailerLite

May 26, 2021

Thank you for the lovely review and your feedback regarding the editing text feature.

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