# Page 58 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 58 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 58 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1426-1450 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
QA Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Lite and easy to use"

August 24, 2018

4.0

Pros

Super easy to use, excellent content editor, very light and mostly reliable. They had issues with deliverability but resolved them relatively quickly. Reports are insightful and helpful.

Cons

Could be a bit more streamlined when it comes to text editing. Time zones are not very accurate for my subscribers, placing most of them into my own time zone which kind of defeats the purpose of time zone delivery.

Review Source

SO

Sven O.  
CEO  
Environmental Services  
Used the software for: Less than 6 months

### "Good product, good service"

August 7, 2023

5.0

Pros

Their customer service was awesome. The user interface was good, and pricing fair.

Cons

I have nothing to complain about with MailerLite.

Review Source

LM

Lorena M.  
Coach  
E-Learning  
Used the software for: Less than 6 months

### "Impressed"

April 5, 2021

5.0

I

Pros

I just signed with MailerLite and I'm impressed with their customer service support, they got back to me and solved my problem within minutes!! NOT hours, minutes. I host an online event every other month and I'm loving how easy it was to do everything, from setting the group, automation, and the integration to ClickFunnels was a breeze! People are already complimenting the new look of my emails. I'm so happy I switched to MailerLite!!!

Cons

So far, I can't find anything I don't like!

Review Source

Response from MailerLite

April 13, 2021

Hi Lorena, love that our support team has been there for you when you need it and that people are enjoying the new look - that's also part of the fun, the design. Should you need anything, you already know where to find our support team. - Lay

KB

Kati B.  
Owner/Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Just what I need -- great customer service"

September 10, 2021

5.0

Mailerlite is exactly what I need, when I need it, and more.

Pros

I love how many options I have for automations, split testing, segmenting and sorting subscribers. So many tools to do exactly what I need.

Cons

Sometimes, having so many features makes it hard to find exactly how to make each one work -- but there are great tutorials and awesome customer service when I get stuck.

Review Source

Response from MailerLite

October 4, 2021

We are kinda glad that your cons are "too" many features rather than too little :). Thank you for taking the time to write us this lovely review, Kati

PE

Paul E.  
Owner/Executive Coach  
Executive Office  
Used the software for: 1-2 years

### "Clean and user friendly interface"

July 8, 2022

5.0

I've spent extra hours trying to find work arounds on my personal web site just so I can use Mailerlite instead of Mailchimp.

Pros

Way less confusing than Mailchimp or AWeber. Visual representation of automations is super helpful. Easy to use and set up.

Cons

Wish there was easier integration between Automations and campaigns

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Easier to use. Way better user interface.

Review Source

Response from MailerLite

July 13, 2022

We love your commitment to us, Paul. Thank you for this. We appreciate you.

AW

Amy W.  
Editor  
Writing and Editing  
Used the software for: 6-12 months

### "Decent email platform"

April 1, 2024

4.0

Pros

I really appreciate the ability to manage different lists to target different mailing groups.

Cons

It gets a bit expensive once you reach a certain number of subscribers.

Review Source

SP

Suzanne P.  
Jewelry artist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Quick and thorough reoly"

October 28, 2023

5.0

Pros

Tiare answered quickly, summarizing my question thoroughly and completely. I especially appreciated her quick response and friendly manner.

Cons

Live chat would be much easier and quicker. Phone support even better!

Review Source

MC

Marc C.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Great customer service"

February 5, 2024

5.0

Pros

Great help from the team when I need help

Cons

Overly long forms in the review process.

Review Source

AD

Agata D.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Mailerlite is great"

January 15, 2022

5.0

Pros

Great customer service - I really appreciate the instant help I got anytime there was some kind of problem

Cons

The landing pages templates aren't pretty

Review Source

DL

Daniela L.  
General Manager  
Photography  
Used the software for: 2+ years

### "Easy to use and affordable "

November 3, 2022

5.0

Pros

I have tried several different email marketing options and so far I find Mailer lite the easiest to use, most intuitive and most affordable.

Cons

It lacks integration with some apps but this can be resolved through zapper or similar tools.

Review Source

KM

Kim M.  
Life Coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great for newbie entrepreneurs"

April 19, 2022

5.0

I am new to email campaigns, and I was looking for a good option for email automations. The tutorials were wonderful and opened up a lot of new ideas for me. I am excited to use MailerLite for my business.

Pros

There are a lot of user-friendly features available for free.

Cons

I am just starting out, but I haven't found anything yet.

Reason for choosing MailerLite

YouTube video was convincing on how easy and useful it was to use on the free version.

Review Source

Response from MailerLite

May 3, 2022

We're excited to have you with us, Kim - thank you for being part of our community.

DS

Dante S.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Mailerite perfect for email campaigns"

August 7, 2020

4.0

I have already recommended Mailerlite to several friends who are business owners.

Pros

Mailerlite's drag and drop design feature for emails saves me a lot of time to design emails for my email marketing campaigns. Its cost was a big selling point for me.

Cons

More templates and customization for popup forms

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Rising costs. It seems like they are moving more towards becoming a CRM . I just needed a simple email marketing app/software.

Review Source

Kyle J.  
Organization Leadership & WellBeing Consultant  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "MailChimp Convert To MailerLite"

July 4, 2022

5.0

Pros

I love the ease of use and the light feeling of being in MailerLite. I used to use a different software that often just felt like it was missing something. MailerLite has filled those gaps (and then some).

Cons

Just that there is not an auto-integration for SquareSpace for the "new" mailerlite yet.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Email automations and the ease to make emails.

Review Source

KC

Kitt C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "New User - Very Impressed"

March 15, 2022

5.0

Pros

I've only been using this product for about a week but, holy wow, where has this been all my life? It is very easy to use and I've had no problem figuring things out intuitively on my own. I did run into one snag that prompted reaching out to customer support around 8:30 at night. I received a prompt and personal response and my issue was resolved easily. That was fantastic!

Cons

The only thing that I would change (and there might be a way to resolve this that I just haven't found yet since I'm a new user) would be that, when viewing the Subscribers in my list, I'd like more customization as to which columns I see and in which order; eg. my personal preference would be to see the columns in name - last name - country order. Clearly not a deal breaker for me; just something that would be a great option.

Review Source

VR

Verified Reviewer  
Fundador  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simplicidade para ações simplificadas"

April 18, 2023

4.0

Pros

A simplicidade do design e da ideia de se enviar e-mails diretos e simples.

Cons

As limitações de contatos e planos pagos realmente impedem que tomemos o serviço como solução definitiva.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Limitações do mailchimp.

Review Source

DL

Destiny L.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Wonderful Customer Service"

May 7, 2021

5.0

I've tried three different newsletter/email sending services and this one has been the best. It was fairly simple to set up the sign-up form on my site and I LOVE their drag-and-drop options for creating a completely unique newsletter design. Of the few problems I've run into, so far their support team has been able to solve all of them quickly and kindly-- really great customer service! I also like their pricing tier better than other options I've seen; my newsletter is still pretty small and I like that MailerLite gives me some time to grow and establish my customer base before I have to move up into a paid tier.

Pros

I love the drag-and-drop features for easily creating a beautiful looking newsletter. I also really appreciate that the support team provides screenshots when trying to explain something; makes the instructions very clear and much easier to follow.

Cons

I have run into several confusing situations when trying to set up automation on my newsletter and did not find the FAQ section helpful at all-- nothing related to my problem was even touched upon. However, when I contacted support directly, they were able to solve the issue and explain how the process worked so I could understand it and better troubleshoot it myself going forward.

Review Source

Response from MailerLite

May 18, 2021

Hey Destiny, feel free to send us any feedback to feedback@mailerlite.com if you feel we need to add some FAQs that are not there. You can also try our MailerLite Academy and see what topics we have been discussing to make you an even better email marketeer. - Lay

CP

Christy P.  
web designer  
Design  
Used the software for: 6-12 months

### "Solid email marketing platform with superb customer service"

July 23, 2021

5.0

Pros

MailerLite fits perfectly into the email marketing arena... it is not bloated with "features" like MailChimp, nor is it extremely expensive like ConvertKit, and it offers much more than Squarespace Campaigns at the same cost. It's a perfect fit for the features I need at a price that makes sense for my business. Their customer service is also outstanding - with support diving into my account to help me make any needed changes rather than just referring me to help documents.

Cons

The user interface isn't as pretty as some other email marketing platforms, but that's not a real problem.

Review Source

Response from MailerLite

July 30, 2021

Thank you for sharing your experience with us, Christy - and welcome to the community.

MG

Michel G.  
Director  
Internet  
Used the software for: I used a free trial

### "Never again, don't waste your time "

April 14, 2022

1.0

Pros

I could even send a single mail to test out the free trial version.

Cons

After several updates with support to explain they still not allowed to send mail, even though I filled I n all ( really a lot) information

Review Source

Response from MailerLite

April 19, 2022

Hey Michel, sorry to hear about this. I would love to dive deeper into your situation. Just reply back to this email with your account email and we can have a look into what's happening.

CI

Corina I.  
Coach  
E-Learning  
Used the software for: I used a free trial

### "From Corina"

March 11, 2022

5.0

Now I can do these tasks by myself without having to wait for a third person to do them.

Pros

It is very user friendly. I could do all the implementation in Wordpress by myself (although I am almost parallel to technology) and the Academy tutorials are very helpful.

Cons

Maybe increase the limit of mininum subscribers for the free version. In Mailchimp I used to have 2000 subcriber limit for free, but I switched to Mailerlite because it is more user friendly and intuitive.

Reason for choosing MailerLite

I started with a small list of subscribers and I was happy it was free until I make it grow with time.

Review Source

Response from MailerLite

March 15, 2022

We're glad to hear you joined us!

SO

Sheena O.  
Event organiser  
Sports  
Used the software for: 2+ years

### "Review"

February 24, 2022

4.0

Pros

Tracking analytics - ability to see problem email addresses

Cons

Pretty much happy with everything. Very simple to use.

Review Source

Ramesh K.  
Author & Founder  
Publishing  
Used the software for: I used a free trial

### "So far, so very good."

May 16, 2022

5.0

1.I have experienced their Customer Support. Their response is very fast, helpful and comprehensive. So I feel very comfortable and confident using this platform. 2. I am still experimenting and learning other features. Will revert after 3-6 months.

Pros

I am still experimenting/learning period. I will comeback and answer this question in details after six month.

Reason for choosing MailerLite

Highly recommended by the Author-Publisher community.

Review Source

CÁ

Cristina Á.  
Animal Communicator  
Internet  
Used the software for: Less than 6 months

### "Amazing service! "

July 12, 2022

5.0

Pros

Easy to use, amazing support! I can really recommend it!

Cons

I can not say anything at the moment. I am very happy about it!

Review Source

Response from MailerLite

August 2, 2022

We're very happy that you are happy!

GP

Gabriele P.  
Marketing specialist  
Management Consulting  
Used the software for: 6-12 months

### "My 1 year good experience"

October 4, 2022

5.0

Pros

The ease of use and the customer service: \[SENSITIVE CONTENT\] is really prepared to help customers who have problems using the software.

Cons

I think it can be improved the freedom of adding more specific elements to the emails.

Review Source

SD

Stephanie D.  
psychoeducatrice  
Education Management  
Used the software for: 6-12 months

### "Thank you for the great support"

October 26, 2022

4.0

Pros

Great support when neededEasy to make mailing list

Cons

automation is kind of hard - I don't find it user friendly

Review Source

MM

Manuel M.  
Innovation Managr  
Media Production  
Used the software for: 6-12 months

### "Incredible value for money; Great support"

November 21, 2022

5.0

Would highly recommend it for startups, small businesses, MVPs. Fast setup and powerful functionality. Integrates with Zapier which gives you a lot of options to build your software stack.

Pros

Simple setup, easy to use, nice looking templates, CRM functionality (custom fields), automations, surveys within emails (like NPS)

Cons

Some feature limitations in terms of segmentation and targeting

Review Source

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