# Page 59 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 59 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1451-1475 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verushka R.  
Founder  
Management Consulting  
Used the software for: I used a free trial

### "Quick customer service"

May 2, 2022

5.0

Really quick to solve my issue with the great customer service

Pros

It has been easy to use to set up automation

Cons

difficulty to link my domain. But that was sorted

Alternatives considered

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Reason for choosing MailerLite

Simpler

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Suggested by \[SENSITIVE CONTENT\]

Review Source

Response from MailerLite

May 9, 2022

Glad to hear that your domain issue has been sorted. Thank you for leaving us a review, Verushka.

NS

Nikki S.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great customer care"

February 2, 2023

5.0

Great

Pros

I love being able to ask questions in live chat and get an answer from a real human.

Cons

Tech is not my zone of genius, although I can work it out if I take the time, I much prefer to have conversations with people. Sometimes the descriptions are hard to get my head round but that's more a reflection of this not being my zone of genius

Review Source

RA

Ramona A.  
Psychologist  
Professional Training & Coaching  
Used the software for: 2+ years

### "Fast,easy,compact"

May 13, 2022

5.0

I create impactful campaigns to promote our events and to spread out messages.

Pros

Easiness in adjusting templates, easiness in checking the impact, transparency in communication.

Cons

Not easy to import larger contacts lists.

Review Source

Response from MailerLite

May 20, 2022

Hi Ramona - thank you for sharing your experience with us. We'd like to understand more about the size of the list you'd like to import and see how we can help you out with this - do get in touch with us at support@mailerlite.com

SS

Sam S.  
Content Creator  
Writing and Editing  
Used the software for: 1-2 years

### "Easy to use helpful service"

April 6, 2022

5.0

I found it very helpful, with many features even in my free Mailerlite account.

Pros

The simple creation of emails and automation makes it easy for me to schedule multiple mails and send to my subscribers. The features are user friendly and help desk is very polite and helpful.

Cons

I tried embedding a form in my free Wordpress website but it didn't work even after the Mailerlite helpdesk also tried. Surveys receiving inputs without redirection would be ideal.

Review Source

Ani P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Value"

June 28, 2023

5.0

Pros

Easy to use, price is right, and they have an amazing customer service.

Cons

It's hard to find an actual contact us information

Review Source

WR

Will R.  
trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Enjoyable experience! (switched from mailchimp)"

August 5, 2022

5.0

I have thoroughly enjoyed Mailer lite and would definitely recommend.

Pros

I really enjoy the easy setup of Mailer Lite. It was quick to learn and launch and feel confident using. I use it for my email marketing, email signup, etc. It has been a success so far after switching over from Mailchimp.

Cons

The only problem has been that they are in the middle of integrating a "new version" of mailer lite in addition to the "classic version". Some features are available on each version but not both versions yet. So that has been slightly clunky but, ultimately, their customer service has been great and has helped me through that transition.

Review Source

HTK

Hanna Tantra K.  
Success & Tantra Coach  
Events Services  
Used the software for: Less than 6 months

### "Peace Of Mind ! "

June 30, 2021

5.0

Superb ! Am deeply gratful.

Pros

Thank you \[SENSITIVE CONTENT\] for the excellent customer support provided and the great product at affordable cost. I am so glad I have switched to your great service, as dealing with real people who care is paramount. Thank you from the bottom of my heart, you are impacting countless people by delivering my and other's work.

Cons

Leraning curve, where to find tabs to add.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too expensive, no personal support

Review Source

Response from MailerLite

July 2, 2021

This is such a genuine and lovely message to receive. Thank you so much for the trust in us, Hanna - I would love to get in touch with you. If you'd like, please reply to this, and we can have a little chat! - Lay

SL

Sam L.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Mailerlite works"

October 8, 2023

5.0

Very good.

Pros

I love how simple it is to create automation sequence.

Cons

I'm not a fan of how limited the subscribers are.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Easier to use

Review Source

TM

Tanya M.  
Marketing  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great Marketing Platform"

March 8, 2023

5.0

excellent

Pros

options, flexibility, ease of use, great resources for design

Cons

some things I needed help to figure out however the support staff was fast to reach and superb at helping

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

great forms

Switched from

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

looking for better options

Review Source

ID

Irene D.  
CEO  
Maritime  
Used the software for: 2+ years

### "Highly recommended "

March 17, 2023

5.0

Highly recommended for business campaigns.

Pros

Immediate and excellent customer service and support

Cons

no specific items that we liked least about mailerlite

Review Source

AM

Ann M.  
Author/Publisher  
Publishing  
Used the software for: 2+ years

### "Best Customer Service!😊"

November 15, 2022

5.0

Excellent 👍

Pros

The preset newsletter templates are visually appealing and easy to use. And whenever a question arises, as always happens when religiously using any product, the customer service is outstanding. There's nothing like that personal touch!

Cons

No. I've yet to discover room for improvement.

Review Source

KC

Kellee C.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "MailerLite, the best email marketing platform I've used"

February 11, 2021

5.0

I've used it to send out email marketing campaigns for myself and my clients. It works well and doesn't have tons of useless features.

Pros

I love all the features you get on the free plan and I also like the generous free trial.

Cons

Setting up DNS records and getting authorized to send out your first campaigns is not a fast process. Don't put this part off till last minute.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Reason for choosing MailerLite

Cost and ease of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Suggested by another business in my industry.

Review Source

Response from MailerLite

February 19, 2021

Hey Kellee, first off, just wanted to let you know that I really love the name of your company. Very catchy! Also, thank you so much for writing such a lovely review for us. - Lay

VR

Verified Reviewer  
Conversational AI Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Delivery to gmail is awesome!"

October 3, 2018

5.0

Pros

I have predominantly gmail addresses on my email list. I switched to mailer lite because it was simpler to use, has an amazing free tier, and has a very good deliverability rate compared to many of its competitors (especially to gmail addresses)

Cons

It still has a lot of room to grow. Features like integrations with more platforms would make it a lot more user friendly.

Review Source

FM

Frances M.  
Author  
Publishing  
Used the software for: 6-12 months

### "How I've found using Mailerlite"

October 12, 2022

5.0

Good

Pros

I did find it difficult to use at first but the customer support is very good - and this was the main reason why I chose Mailerlite over other options - because when I started out I was using the free version and no-one else offered free chat for free or lower priced ones.

Cons

It was sometimes difficult to integrate the forms with my Wix site - but Wix support and Mailerlite support solved these issues.

Reason for choosing MailerLite

Already given this reason above

Review Source

KK

Karoly K.  
owner  
Consumer Goods  
Used the software for: 6-12 months

### "Valuable service"

February 19, 2022

5.0

Good, easy and effective

Pros

I'm very satisfied. Affordable, Easy to use, easy to edit. We’re just using the newsletters, so must learning more for a bit better use of it.

Cons

sometimes it would be nice if I could copy parts of it.

Reason for choosing MailerLite

It was recommended to use

Review Source

MS

Mark S.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "MailerLite is an excellent tool for email marketing"

February 18, 2022

5.0

MailerLite has made it extremely easy for me to manage my email marketing program. It is also budget friendly and remarkably powerful for the cost.

Pros

Ease of use. Cost per subscriber. Scalable use of metrics.

Cons

I don't have any disappointments with the product at my level of need.

Reason for choosing MailerLite

Cost per subscriber.

Review Source

Response from MailerLite

February 22, 2022

Great to hear from you and read your experiences with us, Mark!

KN

Kristė N.  
Manager for marketing and admission  
Education Management  
Used the software for: 6-12 months

### "Review"

June 19, 2023

5.0

Positive. MailerLite helps to interact with our University target audience.

Pros

Very fast, friendly and helpful customer service, user friendly features of software.

Cons

Can not think of anything, I do like everything.

Review Source

SF

Sundara F.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "A VERY HAPPY Customer!"

May 25, 2022

5.0

I'm super satisfied!

Pros

Coming from Infusionsoft/Keap, which was nightmare this is truly a dream come true. Everything has been so easy and understandable. Chat support is absolutely awesome. The tutorial videos are easy to understand and locate when I need help. I honestly have been so happy and I've recommended you to several people. Keep up the great work! I'm a small business and it's perfect!!

Cons

Sometimes a slight time delay, but I'm using a slow computer so I'm used to it.

Review Source

KA

Karlee A.  
Unemployed  
Food & Beverages  
Used the software for: I used a free trial

### "Great for beginners"

October 1, 2022

5.0

Pros

I am not tech savvy at all, but I am able to use Mailer Lite with ease. It walks you through step by step of what to do.

Cons

There are many different places to go to create everything you need. Sites, forms, landing page all separate. It would be better to streamline. Like first, set up website. Then set up next thing, etc.

Review Source

AJ

Andrew J.  
Director  
Events Services  
Used the software for: 2+ years

### "Great customer service"

June 21, 2023

4.0

A very good off the shelf option.

Pros

A good all round product backed up with very good service.

Cons

Am sure it would be even better if I took the time to do a full tutorial.

Review Source

LN

Larry N.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "Early Impressions - 5 Stars. Support is awesome!"

May 27, 2021

5.0

Pros

Great value. Just getting started with the platform, but initial impression is MailerLite is as fully featured as the well known names...for a fraction of the cost. I hope their deliverability is as good. Customer support has been exceptional! VERY responsive, helpful and knowledgeable. So far I would say MailerLite's support is industry leading. \[SENSITIVE CONTENT HIDDEN\] in particular is amazing!

Cons

Haven't encountered any cons yet. If I do, I'll update.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Value

Review Source

Response from MailerLite

June 1, 2021

Welcome to the community, Larry! Any feedback you may have for us can also be mailed at feedback@mailerlite.com

SO

Sharon O.  
Admin Manager  
Wholesale  
Used the software for: 2+ years

### "Great Customer Service"

January 13, 2023

5.0

Pros

Customer Service is amazing if something goes wrong. \[SENSITIVE CONTENT\] helped me today and she was excellent, very friendly and very very helpful. Thank you for all your help.

Cons

It all seems fine for what I use it for there is no least like.

Review Source

KT

Kelly T.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Impressed with Functionality and Customer Service"

June 15, 2021

5.0

Building my marketing mailing list.

Pros

Very impressed with the ease of creating forms such as pop-ups, landing pages, newsletters.

Cons

I am to new to Mailer lite to make a judgement.

Review Source

Response from MailerLite

July 1, 2021

Welcome Welcome Kelly! Love to have you with us. Should you have any questions, just send a shout to our support team, and they will be right with you.

SA

Sandra A.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Amazing customer service! "

October 4, 2023

5.0

Pros

Customer service is fast and amazing! Love it.

Cons

Clunky email formatting. New doesn't connect with leadpages.

Review Source

JD

Jamie D.  
Partner  
Retail  
Used the software for: Less than 6 months

### "Happy new user "

February 24, 2023

5.0

All good so far

Pros

Ease of use, ease of set up and a good toolkit of options

Cons

Nothing yet, I'm happy with what I've explored up to now

Alternatives considered

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Review Source

Similar Products

Featured