# Page 6 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 6 - Reviews of MailerLite

## Showing most helpful reviews

Showing 126-150 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Marion A.  
Chef de projet marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Notre outil d’emailing "

August 3, 2025

5.0

Mailerlite est notre plateforme d'emailing depuis quelques années et on en est satisfait malgré quelques fonctionnements pas pratiques.

Pros

Il permet de créer avec l'éditeur glisser-déposer des e-mails attrayants sans coder, juste empiler les différents éléments (champs et éléments graphiques).

Cons

Je pensais qu'il est préférable de fournir plus d'informations sur les rapports autre que le taux d'ouverture ou couverture.

Review Source

CC

Cindi C.  
President  
Media Production  
Used the software for: 6-12 months

### "Easy Peasy"

September 18, 2025

5.0

All good! As said, it makes sending out email campaigns super simple and streamlined. Each screen is clear and easy to navigate as you go from one step to another.

Pros

MailerLite is incredibly easy to use and streamlines my digital world. Sending out email campaigns is a breeze--I keep thinking there is more to it, or that I'm missing a step, but no! MailerLite makes it simple.

Cons

I really can't think of anything so far! If in my journey with MailerLite I find something wonky or off, I'll be happy to share it.

Review Source

Response from MailerLite

September 26, 2025

Easy peasy is exactly what we’re going for, Cindi! 🍋✨ We’re so happy to hear MailerLite has made sending campaigns feel effortless. Thanks for sharing your experience, it means a lot to us! 💚

GMG

Gian Marco G.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best product around but can improve"

September 10, 2025

5.0

Pros

Very simple to use. Good functionalities to manage subscribers and create emails from templates. Responsive and useful customer support.

Cons

Recent switch from 1000 free subscribers to 500. Email preparation UI is a bit clunky. You can't copy paste text with multiple new lines without making some trouble.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I read about it and tried to set it up and it worked. So I kept using it. Also importing subscribers was easy

Review Source

Response from MailerLite

September 22, 2025

Thanks, Gian Marco! Happy MailerLite’s been a good fit so far, and we appreciate your notes on what could be smoother, feedback like this really helps us grow. 💚

EO

Ellen O.  
Founding Chair  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Efficient communication. Great customer service."

September 28, 2025

5.0

So far so good. Login was the biggest headache when I hadn't used it for two month after I created the account.

Pros

I am a beginner with MailerLite. There was a gap from the time I created an account to the time when I was ready to use it. I could not log in and totally had not idea about 2FA security log in. I submitted a "Help" form on their website and got a response the same day. Problem was solved. I was able to log in. For the security of my account, I selected to enable 2FA.

Cons

Haven't used it enough to have any Cons. I hope it will be a positive experience and I will never have to write about anything negative.

Review Source

Response from MailerLite

October 3, 2025

Thank you for sharing your first experience with MailerLite! 💚 We’re happy our team could quickly help you with the login and 2FA setup so you could get started smoothly. It’s always great to see beginners finding their way easily, and we’re excited for you to explore more of what MailerLite can do. Wishing you a positive journey ahead, we’ll be here if you ever need a hand!

LL

Loyla L.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Quick and easy support"

September 12, 2025

5.0

excellent suppport, easy access to help which is rare these days. Mailerlite is in my opinion the best email platform available.

Pros

Great customer support, english speaking and easy access to it! My customer support person explained everything to me and helped me with all my questions.

Cons

Dealing with ai before a live support person. I tried getting answers with the ai bot but didn't get far. Live support is best.

Review Source

Response from MailerLite

September 22, 2025

Thanks, Loyla! Live chat support is definitely where we shine, so glad we could help you out 💚

BB

Bethel B.  
Marketing Director  
Construction  
Used the software for: I used a free trial

### "Very Satisfied Beginner"

September 5, 2025

5.0

Love it so far, and love that it's free. I am thankful for all the technical support, seeing how I'm a beginner in this.

Pros

It gives great instructions, and the LiteBot is super helpful. But if you need more help, a human will jump on and guide you the rest of the way!

Cons

I'm not familiar with code language so I wish there was more guidance for beginners or people who don't have a lot of web design experience.

Review Source

Response from MailerLite

September 9, 2025

Thanks so much, Bethel! 💚 We’re happy to hear MailerLite has been beginner-friendly and that both LiteBot and our team could be there to guide you. Glad your trial is off to such a good start!&nbsp;

JB

Jim B.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Good all-purpose tool"

September 29, 2025

4.0

Overall I’m quite pleased. It does everything it claims to do. Of course the email system is the strongest element. But, when you get over the learning curve of the landing page and website builder, you’ll find that their quite good.

Pros

It has everything you need in an all-in-one solution. Email, Landing Pages, and Websites. The email system is the strongest component.

Cons

The website tool is not very intuitive and the AI bot needs some improvement, but the live support team is excellent.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Mailerlite offer better price vs. functionality compared to Kit.

Review Source

Response from MailerLite

October 3, 2025

Thanks, Jim! It’s great to hear you’re finding value across the platform, and we’re happy to have you with us!

CD

Cristin D.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Excellent Option"

September 16, 2025

5.0

It’s been easy to set up. I’m just getting started. Customer service has been prompt and helpful. It’s straightforward to use.

Pros

It’s easy to use and customer service is prompt and helpful! \[sensitive content hidden\] addressed all of my questions! Thank you 😊

Cons

Nothing. The product and service is great and exactly what I was seeking. I highly recommend it. It’s easy to use.

Review Source

KC

Kelly C.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "MailerLite happy user"

September 17, 2025

5.0

It's my go-to newsletter app. I've been using MailerLite for several years now and haven't had any problems. When I locked myself out with 2FA, customer service was quick to help get me back in but also preserve the account's safety.

Pros

Ease of use without me having to use a lot of brain power. Customer service is quick and supportive.

Cons

I wouldn't mind it lower its prices a bit. When MailerLite went from classic to the new version, the price rose.

Review Source

Response from MailerLite

September 22, 2025

Thanks so much for your thoughtful review, Kelly! 💚 We’re so happy MailerLite has been your go-to for newsletters over the years, and it’s great to hear our support team could help you quickly (and safely!) when you got locked out.

VL

Valeria L.  
Wedding Planner  
Events Services  
Used the software for: Less than 6 months

### "Very happy with MailerLite"

September 4, 2025

5.0

is perfect. I am very happy with the service. I’m on the paid plan and I’m gladly paying for it, because I find it to be a very easy-to-use tool with excellent customer service.

Pros

I like that they reply quickly, that they do it in my own language, Spanish, and that their answers are very clear.

Cons

I like everything, I have no complaints at all. I think it’s a clear service, easy to find answers, and friendly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More expensive and no in spanish, and no easy suppor

Review Source

Response from MailerLite

September 5, 2025

Thank you so much, Valeria! We’re really glad you’ve had such a positive experience and that support could help you quickly and in Spanish. It means a lot to know MailerLite is making your work easier, and we’re so happy to have you with us! 🙌

AS

Anastasia S.  
Personal Brand  
Entertainment  
Used the software for: I used a free trial

### "Great Customer Support!"

September 10, 2025

5.0

Great support! Customization is flexible and easy to use, making it simple to adjust everything to my needs without hassle.

Pros

Customer Support is great! Especially \[sensitive content hidden\] — she was patient, kind, and solved my issue quickly and professionally.

Cons

Nothing bad to say so far. Everything has worked smoothly up until now. I’m very satisfied with the experience.

Review Source

RS

Ronald S.  
Founder and Principal Engineer  
Computer Software  
Used the software for: I used a free trial

### "Highly recommended. Great for startups"

September 8, 2025

5.0

Pros

Generous free tier, very startup friendly Ease of use Flexible campaign marketing Email template Customer support is very receptive and helpful

Cons

Editor can be wonky at times so I had to resort in writing the email in other text editor and copy/paste to MailerLite

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

No more free tier. I'm also using Mailersend for API based email which makes the switch more seamless

Review Source

Response from MailerLite

September 11, 2025

Thanks a lot for sharing your experience, Ronald! 💚 Super happy to hear that MailerLite has been startup-friendly for you, and it’s awesome that you’re also using MailerSend to power your emails. Really appreciate your note about the editor too as feedback like this helps us keep improving. Excited to keep supporting you as you grow! ✨

MM

Monique M.  
Everything. Author, programer, creative designer, etc.  
Writing and Editing  
Used the software for: Less than 6 months

### "Upset that I might have to leave the app, but it doesn't feel like it's designed for small businesses/personal newsletters"

September 11, 2025

4.0

Pros

Customer support is great, and everyone is very friendly. It makes it easy to use the app because people are always willing to help.

Cons

The quick changes in company policy are annoying, and I'm currently struggling to figure out how to continue using Mailerlite as an independent entity and not a business. The payment and plan options are not very intuitive.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

MailerLite had the best "Free Plan" that would allow me to build my user base to see if having a newsletter would help my success. That way I can pay for a service once I knew I could afford it. However, the recent change to 500 users instead of 1,000 users for the free account really puts a wrench in things and reduces the likelihood of me using MailerLite.

Review Source

LMP

Lucía M. P.  
Founder, Publisher, and Chief Editor  
Publishing  
Used the software for: I used a free trial

### "The Definition of Bait and Switch"

September 3, 2025

1.0

MailerLite has been in existence for a decade. However, despite the website's polished veneer, this offering is a trash fire. The customer service is comprised of papering over real, meaningful concerns with platitudes and corporate-speak. The web tools sometimes barely work, and the simplest integrations (an email web form??) don't make any goddamn sense. Disclaimer: All parts of this review are my own personal opinion.

Pros

There is nothing redeeming about this platform. The UI and UX are like something a first-year comp. sci. student has slapped together. There are no appropriate CX flows. The WYSIWYG editor is literally broken. I ended up sending a full page of UI and UX suggestions to these people's engineering department in the hope that they might fix this mess.

Cons

I liked everything least. But \*LEAST\* of the least I liked how they took away the "free 1,000 subscribers" tier which we—a NONPROFIT publisher—needed to thrive (for God's sake, we send a total of 2,500 emails PER YEAR), without warning and without a transition plan of any kind. This company is just trying to save its butt during a difficult financial period instead of looking out for its customers.

Review Source

CB

Candida B.  
Coach  
E-Learning  
Used the software for: 1-2 years

### "A great alternative to Mailchimp"

September 18, 2025

5.0

Pros

Mailerlite is easy to use and doesn't take long to learn and allows you to do plenty for your audience, even on the free version.

Cons

It can be a bit glitchy, sometimes the forms don't work and websites aren't the best feature but these aren't that big a deal compared to what else you can do

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too complicated, Mailerlite is simpler

Review Source

Response from MailerLite

September 26, 2025

Thanks so much, Candida! 💚 We’re glad you’ve found MailerLite simple and easy to use, and that it’s helping you connect with your audience. Happy to have you with us!

SL

Sally L.  
Senior Marketing Manager  
Retail  
Used the software for: 6-12 months

### "Mailerlite is good emailing software"

April 8, 2025

5.0

Pros

I found Mailerlite very simple to use as emailing software

Cons

I found its landing page form builder complex to use

Review Source

Response from MailerLite

April 9, 2025

Thanks so much for sharing your experience, Sally! We're really happy to hear that you've found MailerLite simple to use for email campaigns. We're always working on improving, and we’ll pass your thoughts along to our product team. If you ever need any help or have more suggestions, feel free to reach out!

MG

Mike G.  
CEO company owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gold for Mailerlite"

December 12, 2024

5.0

Its really good - much better than MailChimp

Pros

As part of my business I set-up mail accounts for all my clients. Mailerlite is the best without a doubt First time I have used the chat was today and it was flawless

Cons

Handling multiple accounts in new and old mailerlite can be tricky

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Its shit - nuff said. Clunky and basic as hell

Review Source

MW

Markus W.  
Owner  
Music  
Used the software for: 1-2 years

### "Easy-to-use email campaign design platform for the rest of us"

November 30, 2024

5.0

I have tried many different email campaign clients. MailerLite does what others don't. They designed a platform that speaks to non-corporate clients who work in creative industries. We value ease-of-use, clean, modern design choices without sacrificing professional look or functionality. Whenever I work on a campaign, I am done faster than before with great-looking results.

Pros

Designing email campaigns can be challenging. MailerLite offers easy-to-use tools that don't overwhelm but give you a set of great-looking, professional tools that even a novice can handle.

Cons

While this is not a deal-breaker, handling and creating groups of subscribers could be a little more streamlined. However, their customer service helped me out with a few easy-to-follow steps.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The way Mailchimps handles design wasn't robust enough for me. Having too many choices tends to lead to inferior results.

Review Source

AB

Anke B.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Great tool. Excellent price-performance ratio"

December 10, 2024

5.0

Started using it in 2020 and was happy. Switched to a more expensive and well known provider in 2022 till 2023 because people said that's the tool to use. Didn't like it that much and went back to Mailerlite in 2024 and love all the feature and possibilities, they have added since. I recommend it to all my business friends and clients. Mailerlite is all you need to start your online business, because you can even build a website and sell digital products. So it's more than a newsletter tool. Love it.

Pros

Easy to use. Many features and integrations available. Price/performance is excellent.

Cons

Would love the system language in more different ones.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

I knew it already and seemed easier to me.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Price/performance is much better and it's easier to use

Review Source

AL

Alexis L.  
founder  
Public Relations and Communications  
Used the software for: 2+ years

### "Mon avis sur MailerLite"

December 30, 2024

5.0

Satisfactory. The responsiveness of the support team is highly appreciated

Pros

MailerLite offers all the essential features. I particularly appreciate the ease of use with its drag-and-drop templates.

Cons

It's impossible to find emails using keywords, and the overall statistics lack precision.

Alternatives considered

[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing MailerLite

Substack doesn’t allow user management and only offers a 'public' newsletter, outside of a subscription model.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Too expensive for the level of use I needed.

Review Source

SR

Sonya R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best Features for my Budget"

December 25, 2024

5.0

Overall I’ve been extremely pleased with using MailerLite.

Pros

I love the functionality of Mailerlite and the ease of use. My favorite is the automation integration—it totally saves me time—and I appreciate that the pricing fits my budget!

Cons

I wish it integrated with Leadpages without having to use Zapier.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing MailerLite

Pricing was the biggest factor in making a decision.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I switched to gain the functionality of automation.

Review Source

DJ

Daphnah J.  
Web Designer  
Design  
Used the software for: 2+ years

### "Best email marketing tool for small business owners."

November 1, 2024

5.0

Overall Mailerlite is a top-notch email marketing tool for a very affordable price.

Pros

I like that Mailerlite offers a free plan when you're just getting started with email marketing. The setup is pretty smooth once you know where to find everything. It also offers just more robust functionality compared to some of the other platforms.

Cons

What I like least about Mailerlite is that it comes with a bit of a learning curve for my clients. Especially if they're not super tech-savvy and don't know much about email marketing.

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I choose Mailerlite because it had better functionality than some of the other platforms and it is more affordable too.

Review Source

AJ

Ashley J.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Fantastic Customer Service!!! "

September 26, 2025

5.0

Pros

The customer service is fantastic. I had an issue with my account verification and authentication with my website. Josue was so helpful. Thankyou Josue

Cons

I don't have any issues with mailerlite, I absolutely love using them for my email marketing campaigns

Review Source

Response from MailerLite

September 30, 2025

Thanks for the love, Ashley! 💚 We’re happy Josue could help, we’ll make sure he gets the shout-out. So glad you’re enjoying MailerLite!

MH

Manuel H.  
Web Admin  
E-Learning  
Used the software for: Less than 6 months

### "Easy to use, still needs to improve."

September 16, 2025

4.0

I'm new using it, overall is going good. I'd recommend it. Easy to use, support is pretty good and user interface is also good (I have web development background but seems easy to use for regular people).

Pros

Easy to use, many integrations. I was able to use zapier to move subscribers from a membership product (Kajabi).

Cons

Still has a few things you can't customize. For example, the preferences center, there is an email that I can't customize and as my public speaks Spanish it's a big cons. At least they should have that template in other languages.

Review Source

Response from MailerLite

September 22, 2025

Thanks for sharing your experience, Manuel! It’s great to hear you’ve already connected MailerLite with your tools and that getting started has been smooth. We hear you on the language options, that kind of input really helps us see where we can improve. Excited to have you on board and looking forward to growing with you! 🙌

BB

Brian B.  
Founder  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Trial Period Experience"

September 3, 2025

5.0

So far, I am liking MailerLite. I am only a few days into my free trial period but required some assistance and the support team were fast and very accomodating.

Pros

Customer support was fast and helpful. Interface is user friendly and the tutorial videos are super handy

Cons

Nothing to report as of yet anyway, but I imagine not much given the support I have received early on.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It was recommended to me by my web developer

Review Source

Response from MailerLite

September 4, 2025

Thanks so much for giving MailerLite a try, Brian! 💚 We’re so happy to hear your first days on the trial have been smooth and glad to know the tutorials have been useful too. We hope the rest of your trial goes just as well! 🙌

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