# Page 60 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 60 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1476-1500 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Sasha A.  
Author  
Writing and Editing  
Used the software for: 6-12 months

### "Easy to Use & Reliable"

October 18, 2022

5.0

Great! No issues. Tech support are wonderful - \[SENSITIVE CONTENT\] really helped me out with my domain authentication issue.

Pros

Very easy to master and use. Customer support are quick to get back to you via the chat function.

Cons

Nothing so far; it gets the job done. Probably only this: demanding a longer review...

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Mailchimp had some negative reviews re: usability and high cost

Review Source

TW

Tara W.  
Director  
Retail  
Used the software for: 1-2 years

### "Best email marketing tool out there"

February 2, 2022

5.0

Usually software like this can get frustrating or feel limiting. I have felt neither when using Mailerlite. Always very happy when using Mailerlite multiple times a week.

Pros

Easy to use, great features, well priced and their customer service is always 10/10

Cons

There is nothing I can think of that I don't like about this software

Review Source

Response from MailerLite

February 22, 2022

So glad to hear you're not feeling limited, Tara. The world is your oyster <3

MZ

Mara Z.  
Circus Artist  
Entertainment  
Used the software for: 1-2 years

### "Outstanding Costumer Service"

April 5, 2021

5.0

Pros

Outstanding Customer Service. Clean Design. Great Schooling.

Cons

I have not found any cons yet. If something then I would like to be able to attach videos directly in the mails, not just embed them from Youtube

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing and clean design!

Review Source

Response from MailerLite

April 13, 2021

Hey Mara, lovely to hear you have been enjoying your experience with us. The video feedback is also a great idea - thank you for this. I will pass this through to our team for further ideas. - Lay

SC

Sherri C.  
Founder and CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great basic software with outstanding customer support"

November 22, 2021

4.0

Using for a client with no start up funds adn it's working great!

Pros

Mailer Lite is a great basic email management system for smaller businesses. It covers the "must haves". And their customer support is fast and efficient, even for the free version.

Cons

Somewhat hard to customize landing pages. Templates are pretty restrictive.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Free version and ability to create more than one "list" or audience.

Review Source

Response from MailerLite

December 1, 2021

Thanks for taking time out of your day to review us. Glad to hear we have checked all your "must haves".

VR

Verified Reviewer  
CEO  
Media Production  
Used the software for: Less than 6 months

### "Amazing SaaS Application"

December 31, 2020

5.0

Pros

Most of the email marketing services don't provide you with the feature of segmentation while you are on a free plan but this is not the same with mailer lite. it provides you segmentation in the free plan itself! Also unlike Mailchimp, you don't need to pay for getting access to HTML editor it is included in the free plan itself. It's a feature-rich email marketing platform. Not only that, the pre-designed blocks will serve most of your needs of the newsletter it means that you don't need to spend time thinking about design!

Cons

To the best of my knowledge, this product comes with everything you need to do a full-fledged email marketing. There are no cons in this product from my point of view!

Review Source

LB

Lindsay B.  
Marketing Specialist  
Building Materials  
Used the software for: I used a free trial

### "Used MailerLite free version briefly - it got the job done"

August 3, 2023

4.0

It got done the one-time job I needed.

Pros

I was able to send mass emails about a new product

Cons

I didn't use it long enough to find something I don't like

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

do not like Mailchimp - couldn't use free version

Review Source

FS

Francielle S.  
Coach  
Writing and Editing  
Used the software for: I used a free trial

### "I wish I knew about maillite before"

November 11, 2022

5.0

Great

Pros

I was with another competitor, and they were not as good. In a few minutes, I was able to set up an email campaign for a freebie, a landing page. The customer service exceeded my expectation.

Cons

I don't know yet. I just signed up, so I can't tell.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Features like allowing the free plan to have landing pages. I need that for the opt-in on my freebie.

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

Because you guys are free. I'm in the stage of gathering leads, and I am not profiting much to be paying. I only have a small list. So this works great.

Review Source

EN

Essam N.  
Real Estate Salesperson  
Real Estate  
Used the software for: Less than 6 months

### "Great Product at an Unbeatable Price"

February 9, 2023

5.0

It's been great so far. A special thank you goes out to \[sensitive content hidden\] for helping me and going the extra mile for ensuring my account was operating properly during the time I had an issue.

Pros

The email templates are great to use and the ease of use is what really attracted me to the platform. For someone that does not code or want the hassle of learning to code or hire a programmer, MailerLite is a great software. If I can use it, anyone can.

Cons

I was a bit frustrated at first due to the lack of customer service support on a free plan, but once I upgraded, the support was there to assist me with any questions that I have.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

The value you receive for the price you pay. Plus the interface isn't outdated and ugly

Review Source

TA

Timothée A.  
SEO Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "A complete and affordable emailing tool"

October 21, 2022

5.0

Pros

Mailerlite allows you to create email campaigns, advanced automations and landing pages. All this for a very small fee compared to some other tools.

Cons

A real assistance to the configuration of the tool and its parameters to avoid falling into spam would be a real asset.

Review Source

DD

Darma D.  
Author/entrepreneur  
E-Learning  
Used the software for: 6-12 months

### "I love MailerLite💚"

January 26, 2021

5.0

Excelent!

Pros

MailerLite has allowed me to create an email list starting from scratch and for free. Their informational emails, blogs and free marketing academy has been a blessing for me. I have develop a love affair with email marketing lol ...Thank you so much!

Cons

Sorry but I have nothing to add in here.

Reason for choosing MailerLite

Word of mouth.

Review Source

Response from MailerLite

February 4, 2021

Woohooo Darma! Love to read a non-cons review. Thank you for being part of our community

MK

M.S. K.  
Author  
Publishing  
Used the software for: 1-2 years

### "Excellent Customer Support"

May 12, 2021

5.0

The support staff is super helpful and positive. I recently resolved an issue with one of my mail forms. It felt as if I'd reached out to a friend for help! Overall a great experience.

Pros

Pricing, features and customer support is excellent

Cons

I'm still working on fully setting up my system. For now it is perfect.

Review Source

Response from MailerLite

May 19, 2021

If you ever have any questions on setting up your system you can always reach out to our lovely support team, and they're able to help you out with any further questions you may have. PS. Did you know we have launched the MailerLite Academy where you can receive a certificate and be one step closer to becoming an email marketing expert? Check it out here: https://academy.mailerlite.com/ - Lay

AC

Andrea C.  
Holistic Business Coach  
E-Learning  
Used the software for: Less than 6 months

### "All under One Roof"

October 30, 2022

5.0

excellent customer service

Pros

simplicity in its usage, and all the resources available to learn the ropes

Cons

small community of users at this point but in the future that too will be resolved

Review Source

sK

stefan K.  
IT manager  
Music  
Used the software for: I used a free trial

### "Very good first experience"

March 11, 2023

5.0

Pros

We are moving away from other mailer service since they increased prices ridiculously. We have started testing a few mailer-services and mailelite definitely did win.Deliverability is very important. We did set it up with "all options". Test did show that we passed mxtoolbox "all green" and delivery was good to all test emails of several providers.That is impressive. Some other mail services we tested were not able to achieve that."all options setup" did need some helpdesk assist which was fine. Even in weekend we got within-5minute very capable live assist.

Cons

no cons at this moment. Does all we want.

Reason for choosing MailerLite

Superb deliverabilityVery responsive, 24/7, knowledgable helpdesk

Review Source

VR

Verified Reviewer  
Contract Writer  
Broadcast Media  
Used the software for: 6-12 months

### "Not my favorite CRM"

December 3, 2019

4.0

Overall, MailerLite is a decent option for those who are looking for a cheaper CRM. But I think it's worth a little more money for better functionality.

Pros

The best feature of this software was that their pricing per subscriber is on the low end of the CRMs I have seen.

Cons

Their dashboard and functionality feels limited compared to other CRMs I have used. It wasn't as easy to setup auto sequences as I would have liked.

Review Source

MM

Marianna M.  
personal trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "ottimo"

September 4, 2021

5.0

molto buona consiglio vivamente

Pros

rapporto qualità prezzo. servizio clienti

Cons

qualcosa mi risulta difficile da capire ma non sono molto pratica sto imparando ora

Alternatives considered

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

completo buon rapporto qualità prezzo

Review Source

Response from MailerLite

September 13, 2021

Hi Marianna, glad to have you part of the community. Feel free to reach out to our support team if there's any question we can help you out with.

LG

Laurene G.  
Communication Manager  
Education Management  
Used the software for: 2+ years

### "A simple and effective tool for my internal email campaigns."

October 23, 2023

4.0

MailerLite is a very easy-to-use platform with an interface that allowed us to create our email campaigns as quickly as possible.MailerLite provides its users with a very diverse range of customization options.The free version is more than suitable for internal campaigns that I need to send.

Pros

I use Mailerlite for the newsletter and I love all the features offered and their design.

Cons

MailerLite imposes limits on the number of subscribers in the free version

Review Source

BW

Brian W.  
Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Quick and Helpful Support"

April 13, 2021

5.0

Being a fresh face to this type of product I got baffled a couple of times. Both times I sent emails to the MailerLite Support staff. Their responses were prompt and helpful. \*\*Love their support!\*\*

Pros

It's my first attempt to build a website, and consequently my first involvement with a product like MailerLite. I am impressed with the straightforward steps to set up a form and, while I have not yet ran a campaign, the method for building newsletters/emails is clearly simple. Great tutorials!

Cons

Haven't found any drawbacks yet - other than my complete ignorance and need to learn everything from scratch.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I chose MailerLite based on numerous comments in the author Facebook groups in which I'm a member.

Review Source

Response from MailerLite

April 28, 2021

All ignorance can be undone! And we have MailerLite Academy to helpyou with this. https://academy.mailerlite.com/ All you need to learn is a little click away, and if there's any other questions, our lovely support team will be there to help you out. - Lay

JU

Jakub U.  
Online Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great customer support!"

February 9, 2024

5.0

Pros

Customer support Easy template builder Deliverability

Cons

Sometimes I have a problem with uploading new emails lists as it takes the security control and cant use it immediately.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Poor customer support Problems with templates

Review Source

KG

Kate G.  
Author  
Writing and Editing  
Used the software for: I used a free trial

### "Impressed by the customer service"

September 11, 2021

5.0

Pros

I have only just begun, and I had a question. They responded via email within 5 minutes and helped me resolve it. I can't wait to get started!

Cons

I haven't explored yet so I cannot say, but this software was recommended by someone I respect - good enough for me.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The platform was awkward.

Review Source

Response from MailerLite

October 4, 2021

Glad to hear that, Kate! Don't forget, we also offer the MailerLite Academy should you want to dive deeper into all the features and become an email marketing expert.

DA

Daniela A.  
Klangtherapeutin  
Alternative Medicine  
Used the software for: 2+ years

### "Personalisierte Newsletter"

June 22, 2022

5.0

Mailerlite ist ein sehr einfach zu bedienendes Newsletter-Programm. Falls mal eine Frage in den FAQ's nicht beschrieben ist, hilft der Support sehr schnell weiter.

Pros

Meine Kund\*innen kann ich persönlich in meinem Newsletter ansprechen.

Cons

Dazu fällt mir nichts ein. Wenn ich eine Idee habe, welche ich nicht lösen kann, dann hilft mir der Support immer sehr schnell weiter.

Reason for choosing MailerLite

Mailerlite hat viel mehr Möglichkeiten der Gestaltung.

Review Source

JC

Julian C.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "After Support"

June 26, 2023

5.0

Pros

The drag and drop and the support (\[sensitive content hidden\] )

Cons

I don't like that there is no dark mode....

Review Source

JD

Jennifer D.  
Social Media & Web Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Wonderful!"

June 3, 2021

4.0

Pros

This software is a wonderful, feature-packed tool for the nonprofit sector! We have truly enjoyed using MailerLite.

Cons

At the moment, the Gallery feature is not working in our newsletters, but we are hoping to troubleshoot it for our next mailer.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Reason for choosing MailerLite

Cost was our determining factor

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We were using the free version of MailChimp, and upgrading was more expensive. We started shopping around and found MailerLite and we could not be happier

Review Source

Response from MailerLite

June 16, 2021

Hey Jennifer, I wanted to first say how amazing your company is! I respect the work that is done with training a dog to be a service dog and how amazing of an aid it is to those in need. We underestimate the love and healing that animals can give to us. I can rant forever on this but will focus now :) Thank you for the review! Truly appreciate it - I've tried to have a look into your account to see what the issue might with the gallery feature. Unfortunately, I do not have enough details at the moment from your end to reach out to support for you. I would advise to just in touch with our support team and see if they can help you out - they're basically our superheroes in our company. Just email them at support@mailerlite.com

MT

Marija T.  
Administrator  
Program Development  
Used the software for: 2+ years

### "Butenta"

July 11, 2022

4.0

Customer service is very helpful.

Pros

Easy to use and has amazing customer service.

Cons

Some emails added to subscribers lists keep bouncing back.

Review Source

Response from MailerLite

July 13, 2022

Thank you Marija!

AR

Andy R.  
entrepreneur  
Management Consulting  
Used the software for: I used a free trial

### "New to Mailerlite"

April 27, 2022

5.0

So far very good

Pros

So far the features look good, great customer support - 30 days premium - gives me the chance to get to know it (14d is not enough) and decide which plan I need.

Cons

Setup more complicated then WPforms was.

Reason for choosing MailerLite

price, online advertisement with the curly lady

Switched from

[WPForms](https://www.capterra.com/p/234945/WPForms/)

The worst product I've ever encountered - they let you setup everything and then charge money to see your filled in forms

Review Source

DK

Debjit K.  
CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "My review of my experience with Mailerlite"

October 20, 2022

5.0

My experience is for the 1 and half months has been amazing, to the point I look forward to using Mailerlite long term and integrate it with my business in future. Of course there is that problem with deliverability that I am facing, if that is solved, I have no issues with sticking with Mailerlite.

Pros

I love that Mailerlite has built almost everything that I want from it. Everything that comes to my mind, Mailerlite has got the functions to deliver it. It's done really well and it's easy to use and the simple interface is awesome.

Cons

Some of my automation campaign emails are not reaching my subscribers, not reaching their 'promotions' or 'spam' folder event though Mailerlite shows that the mail has been sent in it's report. This is something that is creating a lot of problem for my work. I have tried talking with Mailerlite support team, they have tried to help me a lot, but the problem has not been fully resolved yet. The support team is also not sure why it's happening.

Review Source

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