# Page 61 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 61 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1501-1525 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Shirley G.  
Wellness Coach  
E-Learning  
Used the software for: Less than 6 months

### "Great easy and reliable customer service!"

November 5, 2022

5.0

I'm a solopreneur and needed to create a landing page. I found the creation of it simple to do and customize. Also I was very scared about setting up an online checkout product but the Stripe integration made it very simple.

Pros

The customer service and help articles actually help!

Cons

I wish there was a way to carry over the preferences for all types of similar blocks (aka not have tup update each hover link with the same style one by one).Create an optional download feature for product purchases. Some purchases are tickets and don't need a download. I had to do extra work just to get that to stop being an issue.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It's very robust even at the free level. people highly recommended it for ease and number of features.

Review Source

CS

Cami S.  
Proprietor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy all around!"

March 18, 2021

5.0

So thrilled.

Pros

Love the user friendliness! It was easy to set up and the videos are so well done whenever I want to add efficiencies, have questions, or want to tweak my newsletters, they're so helpful! Also, the customer service is quick, responsive, kind, and great to work with!

Cons

I honestly don't have any qualms at this time and it's been almost a year.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

more approachable company.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

not as user-friendly

Review Source

Response from MailerLite

March 25, 2021

You've probably just used one of my favourite words out there ("qualms") - I'm glad to hear that everything is running smoothly. One of our main values in MailerLite is to be mindful with our environment so whenever, I see a great company using MailerLite that also does the same, I get very excited! Thank you for being part of the community. - Lay

IS

Isabelle S.  
Business owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Mailter Lite"

July 26, 2021

4.0

Very good

Pros

Easy to use and I like the features. Easy explanation

Cons

The Dashboard was not always simple to understand

Review Source

Response from MailerLite

July 30, 2021

Thank you for sharing your experience with us, Isabelle! And welcome to the community.

Craige Hardel -.  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "One of the best free options on the market"

November 7, 2019

4.0

It's been really useful trying it out and using it out. Very useful and better than most out there. Perfect for first time users.

Pros

Has a ton a functionality for anyone getting started. Allows you get most of what you want done before you make a decision to invest

Cons

approval process can be tedious and they don't offer explanations if you don't get approved. Also it doesn't have as many integrations as other providers.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I still use mailchimp but needed some more functionality for automation and workflows.

Review Source

MDM

Michael David M.  
Creative Director  
Media Production  
Used the software for: Less than 6 months

### "Michael David McGuire - New York"

October 26, 2022

5.0

Worked with \[SENSITIVE CONTENT\] in Customer Service earlier today. Really fast, good, knowledgeable customer service. Very pleased.

Pros

My team introduced me to this product. Very well designed, easy to use... fairly priced.

Cons

I have not yet found any area that does not function as designed.

Reason for choosing MailerLite

For all of the reasons above

Review Source

BP

Barb P.  
Administrative Assistant  
Hospitality  
Used the software for: I used a free trial

### "Moved from the Monkey"

February 21, 2024

5.0

Pros

As a smaller business, I loved being able to create automations for free!

Cons

Setting up the coding to link Mailerlite to my domain/Squarespace was tough but the customer service helped me figure it out in 15 minutes.

Review Source

AM

Anirban M.  
Co-founder  
Restaurants  
Used the software for: Less than 6 months

### "One of the simplest and feature-rich marketing automation tools"

October 16, 2022

5.0

Pros

\- Ease of use - RoI - customer support MailerLite offers the right balance of cost to benefit. The tool is really easy to setup and use. The clean user interface makes it easy to manage campaigns, while the email designer tool is one of the best out there. Their customer support is very responsive and tries their best to work out a solution even if there isn't a ready solution. We recently had an issue with upgrading our plan where we mistakenly bumped up to the wrong plan, but their rep -\[SENSITIVE CONTENT\] - helped us to roll it without any cost implications. Have enjoyed using MailerLite all the way!

Cons

We have been using MailerLite for the past 3 months, so we haven't yet found anything very deficient.

Review Source

LP

Lea P.  
Blogger  
Writing and Editing  
Used the software for: I used a free trial

### "Low cost for beginners"

April 2, 2024

3.0

I wouldn't use MailerLite again as it's not as user-friendly as I had hoped. I need a very simple program that doesn't require a lot of setup or management.

Pros

MailerLite is a decent program for bloggers to use to keep up with their contacts via email. It's relatively easy to use.

Cons

It didn't fulfill all my email needs and wasn't as user-friendly as I had hoped.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I thought it would be easier to use than my other options.

Review Source

AR

Alistair R.  
Partner  
Writing and Editing  
Used the software for: 1-2 years

### "MailerLite Support"

March 6, 2022

5.0

Very good

Pros

Support help extremely well conducted. Agent very helpful and knowledgeable. Responses prompt and targeted

Cons

Prefer a bit more explanation of terminology and how different features are applied.

Reason for choosing MailerLite

Free version suitable for the moment

Review Source

Response from MailerLite

March 15, 2022

Hi Alistair, thank you for your review - we do have the MailerLite Academy that might help with some feature function. We also have a great knowledge, but if there's something else you might want to know, just get back to us, and we will support you with this.

AL

Anna L.  
author  
Writing and Editing  
Used the software for: Less than 6 months

### "Good experience and very efficient help service"

June 15, 2021

5.0

Pros

easy to use and program, the help platform is very responsive.

Cons

how workflows work is not well explained

Reason for choosing MailerLite

I was advised mailerlite for its ease of use and lower prices.

Review Source

Response from MailerLite

June 17, 2021

Hi Anna, lovely to read your review. We have a page focused on workflow and some YouTube tutorials. However, we can totally understand that sometimes we may miss the mark, so please feel free to send us some ideas on how to improve via feedback@mailerlite.com. Our support team is also ready to help should you get stuck with anything else.

MD

Magda D.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Great service"

July 5, 2022

5.0

Very happy. Still figuring out a lot of processes

Pros

Functional and efficient. Good training alongside

Cons

Still busy figuring a lot of things out.

Switched from

[Leadpages](https://www.capterra.com/p/203635/Leadpages/)

Integration with order software I need for my business

Review Source

Response from MailerLite

July 13, 2022

Welcome to our community, Magda. We have some great knowledge base articles that might help you out, or try out our MailerLite Academy.

Ruth H.  
founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "The support is really great"

February 10, 2021

5.0

Pros

For me, the automation and the connection to Jotform via zapier is very helpful.

Cons

It takes a little time to find out where to find which function. The integration into my domain and my processes was not easy for me.

Review Source

AG

Anabela G.  
Coach  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Very Good Support"

October 24, 2022

4.0

It was a positive experience, despite the challenges I have described above - about the mailing automation funcionality.

Pros

The support given by \[SENSITIVE CONTENT\] (in Portugues-my mother language) has the key benefit/advantage I found in MailerLite. He was very quick and efficient in giving me the guidance needed.Also the tool to build an e-mail/letter is very easy/user-friendly.

Cons

My major issue was to be able to understand how the mailing automation works in terms of subscription integrated with a subscription page.

Reason for choosing MailerLite

The recomendation from a specialist on digital mkting and the free trial option and easy e-mail build were the first key factors for me to try this tool.

Review Source

HR

Heather R.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Excellent support"

May 10, 2022

4.0

Overall, I find Mailerlite fairly easy to use and am gradually improving - thanks to the assistance provided by the helpful Mailerlite team.

Pros

Prompt response to enquiries and requests for help

Cons

A simple set of instructions for the new (and slow-to-learn)user would be wonderful.

Review Source

Response from MailerLite

May 20, 2022

Hi Heather, thank you for the review. We have a great knowledge base that might help if you want to know where to get started. We also have our MailerLite Academy with steps on how to work with our product and you'll receive a nifty certificate upon completion. https://academy.mailerlite.com/ https://www.mailerlite.com/help/c/getting-started

zR

zaz R.  
webdevelopper  
Computer Software  
Used the software for: Less than 6 months

### "Easy integration with woocommerce"

October 25, 2022

5.0

Pros

Easy to install, easy to use, great API which helped a lot

Cons

I think they should add product variation purshased automation

Reason for choosing MailerLite

easy to add and great API

Review Source

SM

Sandy M.  
Online Business Owner And Content Creator  
Arts and Crafts  
Used the software for: 6-12 months

### "Easy to use and modern feel"

February 23, 2022

5.0

Overall, pretty happy with MailerLite and no immediate plans to change platforms.

Pros

Simple and easy to use; much less clunky than MailChimp. First 1000 subscribers free. Great for first time users to navigate.

Cons

Still struggling to connect my Woo Commerce campaign results so will have to contact my web designer for this. Would be great to have a paid tier from 5000-7500 rather than 5000-10000. More detailed customer interaction results would be helpful: this is where Mailchimp shines.

Review Source

Nachi S.  
Head Personal Development & Life Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy To Use"

January 31, 2019

5.0

Pros

I like that the mailer lite system is always growing and they not only provide a neat way to send e-mails and landing pages etc... they also provide information on how to add different kinds of content to improve what you already do.

Cons

I can't thnk of many cons on this system. It was a bit difficult to add certain pages to mailerlite - but my designer dealt with most of that.

Review Source

JC

Jody C.  
web management  
Information Technology and Services  
Used the software for: 6-12 months

### "It is a good plugin"

November 8, 2022

4.0

So far I like it.

Pros

Price, Automation set up & Campaign building

Cons

Have had a couple of problems integrating this woocommerce but the team helped sort it out.

Reason for choosing MailerLite

price and features available for that price and there is a free option that allowed for subscribing limit to email limit, that was a huge plus point

Review Source

SG

Samantha G.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Best customer service"

May 21, 2022

5.0

I'm using mailer lite to automate a funnel from my custom made a website and to send weekly newsletters

Pros

They have the best team! They are super willing and helpful!

Cons

I think the service is perfect, so far I haven't found anything that it is missing, at least not for the use I give it!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp customer service was INCREIBLY bad!

Review Source

Response from MailerLite

May 25, 2022

Not going to lie, we really do love our team. They're a great bunch. Thank you for the review, Samantha.

KR

Krisztina R.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use"

February 24, 2023

5.0

Very good. Customer service is fast, friendly and knowledgeable

Pros

Cheaper cost than most of the email software, easy to use, pretty

Cons

Little information about campaign results, only if I click on it

Reason for choosing MailerLite

Price, pretty

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

RS

Russ S.  
Owner  
Retail  
Used the software for: I used a free trial

### "I'm In !!"

June 24, 2021

5.0

Trying MailerLite for my existing business. I have a good feeling about it.

Pros

Just came aboard and had a problem right away. Customer service was there right away and led me through the process with expertise and patience.

Cons

I can't think of any. My initial problem was on me. Not understanding the DNS registration process.

Reason for choosing MailerLite

I tried MailerLite on a previous website build that didn't work out. They were always there for me and I vowed to come back. That they have their own website builder now cinched it for me.

Review Source

Response from MailerLite

July 1, 2021

So glad you're back with us, Russ. We've also been super hyped about our website builder. Making life smooth one day at a time.

AL

Anthony L.  
owner  
Retail  
Used the software for: 1-2 years

### "Thanks"

June 27, 2023

5.0

Mailerlite helps me create content that is quick and easy and wonderful for my customers!

Pros

Thanks to mailerlite for making my job easier!

Cons

I can't create my own boxes to put content into

Review Source

OT

Olga T.  
FREELANCER  
Higher Education  
Used the software for: 6-12 months

### "lovely tool"

November 1, 2022

5.0

very positive

Pros

the price, the support team (hi,\[SENSITIVE CONTENT\]!), the layout, the relative ease with which I can create my campaigns

Cons

my automation recently failed. It was not sent. What I don;t like is that I cannot create a sales page - your integrations don't include the sales tools we use in Poland.

Reason for choosing MailerLite

the price

Review Source

VM

Valerie M.  
Executive coach  
Education Management  
Used the software for: 2+ years

### "I loooooooooooove Mailerlite"

February 26, 2021

5.0

J'utilise Mailerlite pour la newsletter et j'aime toutes les fonctionnalités offertes et leur design.

Pros

J'aime tout : les nombreuses fonctionnalités, le prix, le support client qui répond très vite et qui est très aimable.

Cons

Je suis triste depuis que ce n'est plus en français.

Review Source

Response from MailerLite

March 3, 2021

Awh, don't be sad Valerie - we're trying to do our best to make sure everyone is able to be part of our community. Maybe in the feature this is something we can focus on again.

VR

Verified Reviewer  
Propietario  
E-Learning  
Used the software for: I used a free trial

### "Gran herramienta para empezar a hacer email marketing"

June 28, 2020

5.0

Pros

1\. Funciona 100% en español 2. Automatizar sencillo 3. Todo en la nube, nada que instalar en el ordenador 4. Diseño muy limpio 5. Gratis de verdad, sin limitaciones en las funciones

Cons

1\. Máximo 1.000 suscriptores. Es la unica pega que le encuentro. Me gustaria que llegara a 2.000 suscriptores para tener el negocio un poco más encarrilado y poder pagar las funciones de pago más facilmente.

Reason for choosing MailerLite

Te da un producto completo para la prueba, nada de tonterias. Me encanta.

Review Source

Response from MailerLite

July 2, 2020

Hey, The MailerLite team is thrilled to receive a 10 out of 10 rating, thank you!

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