# Page 63 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 63 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1551-1575 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NK

Natalie K.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Ease of use and great back up service"

January 4, 2022

5.0

I'm reaching a wider audience

Pros

The software is user-friendly, particularly for one who is not especially techie. I needed a little help when I first got started and this was immediately forthcoming. Any queries I have had since have been answered and dealt with speedily and to my satisfaction

Cons

If I have scheduled a campaign and later want to make changes I haven't found a facility to edit. Consequently I have to copy the existing campaign as a new one and delete the original. Only a minor irritation.

Review Source

Response from MailerLite

January 6, 2022

Hey Natalie, we totally hear you and will make sure to pass this on. Alternatively, clicking "cancel" will make it go back to Drafts. You will be then able to make changes and reschedule it once more. Hopefully this might be a bit easier until we have a better solution from our end.

KB

Kristina B.  
Managing Director  
Hospitality  
Used the software for: 2+ years

### "I love it"

March 21, 2023

5.0

Pros

Easy, cheap, good looking, I realy like it

Cons

Nothing, there is no issues, everything works great

Review Source

DP

Debbie P.  
writer  
Writing and Editing  
Used the software for: 6-12 months

### "Free version but still got amazingly wonderful customer service from \[SENSITIVE CONTENT HIDDEN\]"

January 21, 2021

4.0

When my ebook link stopped working, the customer support came through and held my hand...\[SENSITIVE CONTENT HIDDEN\] was awesome - patient, a great teacher, etc

Pros

Just need a free way to get my ebook out to potential clients (from my website)....they made that happen!

Cons

Not intuitive to me as a tech newbie....

Review Source

Response from MailerLite

January 27, 2021

Glad we were able to be part of your e-book journey Debbie. - Lay

VR

Verified Reviewer  
Internet Marketer  
Internet  
Used the software for: I used a free trial

### "Excellent Customer Support "

June 15, 2021

5.0

Pros

The email automation is great plus the customer support is flawless.

Cons

I can not say anything wrong about the software. For me, it works perfectly fine.

Review Source

Response from MailerLite

June 17, 2021

Glad to hear you enjoyed our services and thank you so much for the review.

GG

Gregory G.  
Community Manager  
Internet  
Used the software for: I used a free trial

### "Simple"

October 21, 2022

5.0

I started 7 days ago with mailerlite, it's easy to use and thanks also to the support for having me in \[SENSITIVE CONTENT\]

Pros

this tool is practical for making beautiful newsletters, and thx to

Cons

nothing at the moment, I have to use it more

Review Source

John W.  
Owner  
Sports  
Used the software for: I used a free trial

### "Great Product"

May 24, 2019

5.0

Pros

I only used the free trial for MailerLite but my wife and I really enjoyed using it while we started up a new email list. It's very easy to use and had a lot of features in the free version. We were even able to create landing pages in the free version. They changed their pricing structure and the free version no longer includes landing pages and a few other features but I can't blame them. It was very generous.

Cons

We decided against using it long-term because our business partner wanted to use a platform with more detailed tagging and features. He manages the list now but Mailerlite is great for a small to medium list and is great for newer users like myself.

Review Source

Eleni M.  
Web Manager  
Hospitality  
Used the software for: 2+ years

### "Easy mail software to use"

December 11, 2018

5.0

It is the best and safe way to communicate with customers.

Pros

It is very to use and when you have a problem the online chat is super. They guide you to the right solution patiently and accurately. After all is the price is very good for the services.

Cons

Not many templates as in other providers. I wasn´t able to attach a pdf to the e-mail.

Review Source

AB

Aleksandra B.  
Content Creator  
Online Media  
Used the software for: 6-12 months

### "Satisfied user"

February 26, 2024

5.0

Pros

I've been using it for just under a year. I mostly use the form for sending newsletters and I learned very quickly how to create the desired form. Kudos for the ease of use. Customer service is responsive and responds quickly to potential problems.

Cons

Since I only use MailerLite to write newsletters, I didn't noticed some things that bother me or I don't like.

Review Source

KT

Kate T.  
director  
Consumer Services  
Used the software for: 1-2 years

### "\[SENSITIVE CONTENT\] in customer service is amazing"

June 13, 2022

4.0

Customer service; \[SENSITIVE CONTENT\] was a star. She moved me from deciding to leave the software to upgrading. She was so helpful patient, kind.

Pros

cheap nit easy to use automation nit easy to use automation

Cons

nit easy to use automation nit easy to use automation nit easy to use automation nit easy to use automation

Review Source

SS

Shauna S.  
Admin Support  
Consumer Services  
Used the software for: 2+ years

### "Use Mailerlite for Email Management"

October 17, 2022

5.0

Pros

It's easy to use and the customer support team is very helpful.

Cons

Some actions are not available, or are a little awkward to use.

Review Source

ET

Emma T.  
Self Love Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use and over the top customer support!"

October 16, 2023

5.0

Pros

Easy to use. Great result, so beautiful both landing page and website. I've tried some others before that weren't as easy, for example Wix. There are so many ready to use features that helped me as a beginner a lot. If I find something hard or I don't understand, I just reach out with a question and they answer pretty fast and it's super helpful and they are so nice.

Cons

When I use a template for a website, it doesn't follow on the new tabs I'm creating. So I need to create something new or try to copy the super beautiful pictures and backgrounds from the front page/head page. But I can't so it doesn't look as good.

Review Source

ZAiN R.  
Web Designer/Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "OneStop shop... feature rich offering."

February 16, 2023

5.0

Pros

Solid performanceHandles all email related tasks, including marketing and transactional emails

Cons

Newsletter Editors could have more elements available, and integration with 3rd party image websites

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Ether Mailer](https://www.capterra.com/p/165773/Ether-Mailer/)[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Review Source

KB

Kaylene B.  
non-profit Christian ministry  
Religious Institutions  
Used the software for: Less than 6 months

### "Great newsletter software!"

October 9, 2023

5.0

Pros

MailerLite newsletter software is easy to use, and very affordable. Customer support is exceptional! They are very knowledgeable about the software and always answer my questions in a very timely manner!

Cons

So far, no complaints about the features.

Review Source

NQ

Noelia Q.  
CEO  
Photography  
Used the software for: I used a free trial

### "Great customer service"

January 5, 2021

5.0

I do no have any problem to perform every idea I have, even with the free trial. But the greatest thing is the customer service. Allways response in a very short of time, and allways is helpful. They trully solve the problems with guidance, and asking to you what is necesarry. I am incredibly happy with this.

Pros

It's very intuitive, easy to follow and work with.

Cons

I'm pretty happy right now... I couldn't find anything

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

You can only have one form with the free account

Review Source

Response from MailerLite

January 13, 2021

We hope to keep you happy for the entire time your part of our community Noelia! - Lay

mL

michela L.  
coach  
Mental Health Care  
Used the software for: 2+ years

### "servizio clienti ottimo"

June 22, 2022

5.0

Mi trovo molto bene con questa piattaforma, è molto semplice ed intuitiva

Pros

Il servizio clienti è meraviglioso, sono cordiali e ti aiutano a risolvere i problemi in maniera veloce dandoti anche dei consigli

Cons

L'unica cosa che non mi piace molto è che la lingua italiana non c'è

Reason for choosing MailerLite

Perché è semplice

Review Source

PW

Piotr W.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Light tool with great support"

October 31, 2022

5.0

Pros

Easy to use and with perfect support, \[SENSITIVE CONTENT\] handled my problem professionally and with no delay

Cons

Can't easy migrate from Classic to new experience

Review Source

DS

Dana S.  
freelancer  
Education Management  
Used the software for: I used a free trial

### "Review"

March 9, 2022

4.0

A good on e

Pros

it is very user-friendly and easy to use

Cons

There are some things I encountered for which I didn't find a solution. For example: there is no way I can link to a mailerlite pop-up, a button I have already created in wordpress/elementor.I can only create a button for an embedded form.

Review Source

Response from MailerLite

March 15, 2022

Hey Dana, thank you so much for the review. You most likely know about this already, but I will throw it in here just in case - https://www.mailerlite.com/video-tutorials/popup-on-click-event Our support wanted to see your account further, could you please get in touch with them and see if they can help you out with this?

KL

Kathy L.  
founder not-for-profit  
Education Management  
Used the software for: 6-12 months

### "Helpful support"

May 14, 2021

5.0

I'm able to email my whole group quickly and easily now. I didn't have to work out how to make up an 'unsubscribe' setting, as it was taken care of by the program.

Pros

It was easy to import my email list. There are many helpful tutorials and the support through email is timely (within 24 hours).

Cons

At first, I felt that the tutorials could have explained more completely the very basics, as to how to begin. I found myself listening to complex instructions about how to design media before I knew how to make my first simple, email campaign.

Review Source

Response from MailerLite

May 19, 2021

Hey Kathy, we just wanted to let you know how lovely and amazing we feel when we get to see some of what our users work on and this is just a perfect example of this. Congratulations to you and your team for being able to build two schools and give love where it is needed. We totally agree when with you when we believe it takes a community to strengthen any idea. On our end, we have created a MailerLite Academy, so we can help our users to understand how to work with email marketing and make your life just a little easier. Have a look and see what you think if this can help you out with anything else: https://academy.mailerlite.com/ - Lay

SG

Sandra G.  
Odontologa  
Arts and Crafts  
Used the software for: Less than 6 months

### "Creando facilmente contenidos on line"

October 7, 2022

5.0

Solución rapida y en un solo lugar para programas on line de educacion no formal

Pros

Facilidad de uso y soporte permanente y muy rapido

Cons

Para la automatizacion, la edición podria ser un poco mas sencilla. Algun inconveniente con el contador regresivo

Reason for choosing MailerLite

Facilidad

Review Source

AS

Aj S.  
author  
Publishing  
Used the software for: 6-12 months

### "Chat is worth every penny"

December 3, 2022

5.0

Pros

The people on chat are always helpful and I ask some weird questions!

Cons

It's not intuitive to me-- classic wasn't. I'm hoping New ML will be more.

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

deliverability, ability to integrate with webforms and bookfunnel and other sign-up sites, auto-resend campaigns

Review Source

Kendra C.  
Marketing Coordinator  
Photography  
Used the software for: 6-12 months

### "E-Marketing for Small Biz Owners"

April 3, 2019

4.0

Pros

I love using mailerlite for my business as well as creating email campaigns for my clients. Designing and distributing the emails are simple and easy.

Cons

Mailer lite is great for small businesses. However, if you are looking for comprehensive reporting or complex automatons.

Review Source

PH

Patrick H.  
SEO Lead  
Online Media  
Used the software for: 1-2 years

### "Great Email Marketing Tool"

March 8, 2022

4.0

Great and easy to use software. I really like working with this tool. Also the support is great!

Pros

Easy to use and a very intuitive interface

Cons

some functions are 'hidden' and not easy to find

Review Source

Response from MailerLite

March 15, 2022

Thank you for the review, Patrick!

Vladas S.  
Owner  
Internet  
Used the software for: 2+ years

### "null"

April 6, 2017

5.0

Review Source

BM

Bryan M.  
President  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Great product. Great people!"

April 2, 2022

5.0

My experience with MailerLite takes me from being an unknown to interacting with folks around the world. The support people provide assistance beyond my expectations. Quick response, complete information, and a cheerful attitude to boot!

Pros

Every feature of MailerLite is organized and categorized. Easy for someone as tech limited as me to get the most out of their software. Clear and concise instructions.

Cons

If there is anything missing, I can't imagine what it would be.

Review Source

LV

Libby V.  
Communications Chair  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Just Starting with Mailer Lite"

March 21, 2023

4.0

As a user with less than a month experience using Mailer Lite, and switching from Mailchimp, the overall experience has been quite easy to navigate. Getting started was a breeze. If I did not know how to do something in Mailer Lite, I quickly found answers and solutions online and in their Knowledge base.

Pros

Mailer Lite was quite user friendly. As a first time user, I was able to jump right in, import subscribers, categorize groups and send campaigns day one.

Cons

I have not used Mailer Lite long enough to determine what I do not like.

Reason for choosing MailerLite

Online reviews, ease of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We are a Civic Association, non profit, with limited funds and Mailchimp reduced their contact allotment for their free account. We needed another solution. Mailer Lite works beautifully.

Review Source

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