# Page 65 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 65 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 65 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1601-1625 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Alexa J.  
Founder  
Motion Pictures and Film  
Used the software for: 1-2 years

### "A company that doesn’t care about its customers."

March 21, 2026

2.0

It works reasonably well, but the constant pushing of the newer (& incompatible with its old) version of its platform, combined with price hikes, mean I’m looking to move away. It’s giving I don’t care about my customers: just pay me more!

Pros

I still love its simplicity. Creating templates, making them look good and fit your brand is easy. As are landing pages. And it has some good automations.

Cons

I dislike the fact they rebuilt the product and created it in such a way that original users could not migrate all their information. Certain templates, automations and things built with the old system apparently won’t move fully and they do not transfer their customers accounts for them. If you create a new system, try to force your customers to use the least you can do is the work for them. I don’t have time for that nonsense.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It’s free plan was so good, but it trapped me in a system that it threw away when it rebuilt and doesn’t care enough to make that good with its loyal customers.

Review Source

SC

SYLVIE C.  
Artist  
Arts and Crafts  
Used the software for: I used a free trial

### "MailerLite est top "

February 8, 2024

5.0

Pros

Mailerlite est gratuit ou pas cher. Facile à utiliser même si vous ne parler pas super bien anglais. Le service assistance de Mailerlite est top et vous répondra, vous aidera rapidement même en mode abonnement gratuit ou découverte.

Cons

Pas de version en d'autres langues que l'anglais, Français, Espagnol ce serait top

Review Source

GB

George B.  
Golfer  
Sports  
Used the software for: 1-2 years

### "Great for sharing information about our golf course."

July 13, 2022

5.0

Pros

Great for keeping membership statues, member type, etc.

Cons

The only thing I can think of is resending a campaign and sending to a single person. That being said, Mailerlite support is always willing and able to help.

Review Source

Response from MailerLite

August 3, 2022

We're always here for you George <3

LS

Leila S.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "very good"

June 17, 2023

5.0

Pros

very friendly, easy to use, professional, responsible,

Cons

about font may be it can be better in feature

Review Source

GD

Gina D.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Best choice for weekly newsletter"

February 22, 2022

5.0

Pros

Very easy to use, nice templates, good scheduling feature

Cons

No suggestions for improvement, happy with current usage

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Previous product too expensive

Review Source

EJN

Eric James N.  
Founder  
Online Media  
Used the software for: Less than 6 months

### "First time user and learner"

October 11, 2022

5.0

I am a new learner and spent an entire weekend learning and testing. I got hung up on a couple small issues that \[SENSITIVE CONTENT\] from customer service was very responsive and understanding as if he knew exactly my first time user problems... That is so key in customer service! I spend alot of time explaining to some other provided what I want to have happen or change and they often just play deaf and or do not really understand the issue as they do not understand thier own product. \[SENSITIVE CONTENT\] on the otherhand does. ! Great Job in taming an old dog like me :-)

Pros

Easy for a beginner to get started and the interaction with the user is fun and flexible to keep the creativity running

Cons

none I have found nothing currently. I am still new

Review Source

AN

Andrea N.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Great tool for small business, great support"

February 19, 2024

5.0

Pros

The ease of use, overall functionality and value for money, good ui, overall great for small businesses! And: GREAT SUPPORT!

Cons

Limited marketing automation capabilities when compared to other software such as ActiveCampaign, but the price reflects this and overall if you don’t need super advanced automated journeys it does great

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Price, and because I didn’t need too advanced automation features. Also, split test was available on a much more reasonable price plan compared to active campaign

Review Source

nB

nick B.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Very good software"

June 9, 2019

5.0

Pros

This has a fairly user friendly interface and is better value for money that Mailchimp. It has a good deliverability rate and is free up to a 1000 users. I use this to send out emails about my creative projects and you can design some very attractive emails.

Cons

duplicating campaigns and reusing previous emails can be clunky

Review Source

VR

Verified Reviewer  
Founder  
Writing and Editing  
Used the software for: Less than 6 months

### "Review"

September 19, 2021

4.0

Pros

MailerLite's software is fairly easy to use.

Cons

Some of MailerLite's software features are confusing or hard to understand.

Review Source

Response from MailerLite

October 4, 2021

We can totally understand that when you start using a software, it might be hard to get your head around it. We've created MailerLite Academy with the purpose to help guide you through all the features: https://academy.mailerlite.com/ We also have a great support team that is always ready to help you along the way - so feel free to reach out whenever!

AC

Andy C.  
Audiobook maker and author  
Publishing  
Used the software for: Less than 6 months

### "Hits my sweet spot at all levels"

September 17, 2021

5.0

This is perfect for generating an email list and disseminating my newsletter through a reader magnet.

Pros

Supremely easy to set up and use. Intuitive. Lots of lovely features and functionality - love the visual representation for the automation. The step-by-step videos are spot on, and the support is fantastic. Thank you Mailer Lite for helping me when I don't know what I don't know!

Cons

Not as yet. It's a like a shiny new toy to me. I love using it. I tried Zoho and was over-awed. This feels much more focussed.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Recommendations, price point and seeing the software product in action.

Review Source

Response from MailerLite

October 4, 2021

You're very much welcome - we hope you've been enjoying your new shiny toy. Please don't put us in the corner like Andy :(

BW

Brian W.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Easy and full featured"

April 23, 2022

5.0

Pros

Easy to get started and inexpensive upgrade options

Cons

There isn't anything I haven't been able to do yet

Review Source

Response from MailerLite

May 3, 2022

Thanks for the review, Brian!

MC

Mogens C.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Best product in the market"

April 6, 2022

5.0

Pros

It´s very easy to start up, the support is fantastic....

Cons

The speed, but now im looking into the new version....

Review Source

Response from MailerLite

April 19, 2022

We definitely would recommend the new version if you're looking into a speedier solution. Let us know what you think!

SH

Susanne H.  
Director  
Publishing  
Used the software for: Less than 6 months

### "Outstanding support"

November 24, 2021

5.0

Collecting email addresses and the easy way to set up the autoresponder sequence is very important for a very small company. If I hadn't been able to get help with the problem of authenticating my domain, I could have gotten into some big problem going forward, but after having had contact with customer support I can safely say that I am very happy I did, as the gentleman who helped me, \[SENSITIVE CONTENT\] delivered fantastic support and pointed me in the right direction to solve my problem.

Pros

The ability to set up autoresponders is invaluable and the feature of collecting email addresses for campaigns is great.

Cons

The difficulty to verify and authenticate the domain. As a non-IT "geek" I needed help with this.

Reason for choosing MailerLite

It was recommended to me by other publishers and marketers.

Review Source

Response from MailerLite

December 1, 2021

We appreciate the all around feedback. It means a lot. Hope you have an amazing day, Susanne.

EM

Edie M.  
COO  
Publishing  
Used the software for: 1-2 years

### "Love MailerLite!"

July 13, 2022

5.0

Super positive experience!

Pros

Easy to use, great layouts and automations and fantastic customer service.

Cons

Can't think of anything at the moment. Mailerlite meets our needs!

Review Source

Response from MailerLite

August 3, 2022

That's what we like to read! Thanks a bunch, Edie.

JS

Jaroslav S.  
Solo  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent "

June 23, 2023

5.0

Very good

Pros

Landing pages, surveys, statistic, automation

Cons

Not possible to set time of the day for delivery I automation, but seems because it depends from form filling time

Switched from

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)

Recommendations, brand, started business and email marketing

Review Source

NA

Nadiia A.  
Web Designer  
Design  
Used the software for: 1-2 years

### "Thanks Sofia for quick help! )"

October 12, 2022

5.0

Pros

I used mailing lists for my Web Design course for Ukrainians and really enjoy with all your service, thank you!

Cons

All is amazing, but will be more perfect to make less expensive tariffs. For example, I have 12 000 people on my free course without any money from they and pay $75 per months it's a little bit expansive for me like refuge now. But we need it and will pay while course continue.

Review Source

RR

Ricardo R.  
Jefe de Marketing  
Furniture  
Used the software for: Less than 6 months

### "Reseña"

May 16, 2022

5.0

En general estoy muy satisfecho

Pros

Lo fácil e intuitivo de usar para el usuario.

Cons

Poder mover de posición algunos pasos en las automatizaciones.

Review Source

Response from MailerLite

May 20, 2022

Thank you for the review, Ricardo.

KL

Kim L.  
Facilitator  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Great Customer Service"

November 30, 2022

5.0

Very positive - Thank you!

Pros

Ease of use, ESPECIALLY the videos, as I am not tech savvie

Cons

Sometimes it get's quite complicated with integrations and things - but that's more me!

Reason for choosing MailerLite

Recommendation from others

Review Source

DC

Donna C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great system and tool"

October 12, 2022

5.0

Pros

Easy to use, tutorials for how to's, easy list management.

Cons

The only thing would be to provide a way to provide digital downloads of diagrams in multiple form and with a cart function facility.

Review Source

KH

Kendra H.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Fast Responses"

January 28, 2021

5.0

It's been great. For the past two years I am in it weekly and haven't had any problems.

Pros

Their customer service is excellent. Over the last two days I have needed to contact them twice by email for help with woocommerce integrations. They had answers for me that worked within less than 30 minutes. Fast. Reliable. Professional.

Cons

So far I haven't found anything. If I do, I will update my review.

Review Source

Response from MailerLite

February 4, 2021

Let's hope you never have to update this review Kendra. Happy that our superheroes of a support team was there for you.

Alessio T.  
Digital Marketing Specialist  
Furniture  
Used the software for: Less than 6 months

### "Perfect for my small business"

August 10, 2023

5.0

Pros

With a small business the costs are much lower than more famous competitors. It offers a lot, especially on the payments side, which many others don't do and that made me choose MailerLite.

Cons

I haven't encountered any critical issues or problems, for the moment it's perfect for me

Review Source

CC

Chris C.  
Photographer  
Photography  
Used the software for: I used a free trial

### "Better the the others"

March 4, 2022

5.0

Realtime chat & help are amazing

Pros

Easy to use, no hurdles to be able to send & have my clients receive my emails

Cons

I can't think of any, do you have a referral program?

Reason for choosing MailerLite

Extremely easy to use & you offer a free plan for under 1000 subscribers

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

They are awful, they prevent my emails from being sent due to their complicated rules I'll never understand. They will only allow 300 emails to be sent a day on a free account. I gave them over 6 months

Review Source

Response from MailerLite

March 15, 2022

Hi Chris! We definitely do - have a look at the link here: https://www.mailerlite.com/affiliate

PC

Pearl C.  
Social Media Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Perfect for small business"

March 15, 2023

5.0

The automation emailing, is perfect to saving time

Pros

Easy to use! You can create a landing page and automation mails. Which make your service more professional .

Cons

no object for while, nothing to say about cons.

Review Source

SF

Simon F.  
Designer  
Media Production  
Used the software for: 1-2 years

### "Great product - amazing customer service"

February 21, 2022

5.0

Works well. Very clear and logical way to use it. If you ever do get stuck and can't work something out the support team are wonderful.

Pros

Ease of use. Good user interface. A load of instructional videos.

Cons

Doesn't offer as many features as some other alternatives. But you probably don't need these 'other features' anyway.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite was easier to use. Mailchimp becomes very expensive when your list grows.

Review Source

kH

kristy H.  
Studio Manager  
Photography  
Used the software for: 6-12 months

### "Easy to use!"

February 22, 2022

5.0

So far, so good. Easy to use, within budget and really helpful on customer service!

Pros

I changed from another email marketing software as after the trial, found Mailerlite so much easier to use and cheaper.

Cons

Set up and changes over my lists was a little frustrating

Reason for choosing MailerLite

Ease of use

Review Source

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