# Page 66 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 66 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 66 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1626-1650 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Jack D.  
CEO  
Environmental Services  
Used the software for: I used a free trial

### "great customer service"

June 8, 2023

5.0

great customer service

Pros

customer service is great. app is easy to use

Cons

nothing. it's all great, everything is easy to use.

Review Source

BW

Barbara W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "I love MailerLite!"

February 22, 2022

5.0

Pros

Easy to use, easy to design, great support, very reasonable pricing.

Cons

Before beginning my SEO career, I was a landscaper for 16 years. So nothing about this whole trip has been intuitive! But I must say, I'm very thankful for MailerLite support.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Overcharges and hard to work with. MailChimp only allowed support via email, very slow.

Review Source

WJ

Walter J.  
Founder  
Computer Software  
Used the software for: I used a free trial

### "Makes it easy to customize and send Ghost Blog posts"

June 30, 2023

4.0

Pros

I love that you can easily hook it up with an RSS and schedule out emails simply. I use it with my Ghost blog and it is a great way to customize the email with the RSS data that is provided. Since Ghost doesn't let you fully customize the emails you can add branding and keep updated copy and designs that help you market your product.

Cons

Sometimes I have a hard time finding the thing that I am looking for.

Reason for choosing MailerLite

RSS feed connection

Switched from

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp was too complicated for my use case and their billing is confusing.

Review Source

KE

Khalid E.  
SW Engineering Manager  
Computer Software  
Used the software for: 1-2 years

### "Great email marketing tool & superb customer support"

April 3, 2022

5.0

Great experience.

Pros

Very easy to use. The free tier offers much more than other competitors (I switched from MailChimp). Finally, the customer support are very efficient, fast & friendly.

Cons

None So far. I found what I was looking for. My clients' needs are not so complex though.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailerlite offers more features at the free version. Also I found mailerlite much easier to use.

Review Source

VR

Verified Reviewer  
Marketing Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bulky Self Important Approval Process"

November 16, 2017

2.0

Pros

Easy to use Great UX/UI Allows for easy upload of subscribers with interesting options for grouping and design.

Cons

Customer Service representatives are self-important and their approval process seems like too much to deal with.

Review Source

Cezary G.  
Project Safety Coordinator  
  
Used the software for: 6-12 months

### "Took me a bit to learn of how to use it, and it is straight forward, quick to learn program"

March 27, 2018

5.0

Pros

Easy to use, good options, flexible. Didn't take me too long to learn it and start sending newsletters.

Cons

Does not have plugin for WordPress to be used as a mailing utility for my web site. Having plugin for WordPress would make MailerLite market position stronger

Review Source

CO

Carolien O.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Super happy customer, wish I'd know about Mailerlite before"

October 8, 2022

5.0

Easy, professional, USER FRIENDLY!

Pros

No hassle, super user friendly, I wish I'd known before about the ease of this marketing tool.

Cons

I need to learn more about it to answer this question truthfully, currently I am fully satisfied

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

My Virtual Assistant told me to switch.

Review Source

VL

Viktorija L.  
Komunikacijos projektų vadovė  
Railroad Manufacture  
Used the software for: 1-2 years

### "Thanks, guys!"

August 5, 2022

5.0

Perfect!

Pros

I love the customer service here! Also, I do appreciate how easy it is to work wtih mailerlite

Cons

I would like to have more design options :) Also, plan for a content would be great as addition to the subscribers number.

Review Source

EM

Edwin M.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Customer Service"

February 11, 2021

5.0

Excellent Customer Service, \[SENSITIVE CONTENT HIDDEN\] has answered countless complex questions from me and has alway's gone above and beyond what was asked. \[SENSITIVE CONTENT HIDDEN\] has been patient, understanding and a massive help with added advice and suggestions. : )

Pros

Clean and clear platform layout, well described video tutorials too

Cons

This is my first time using an email sequence software, I found this a little overwhelming at times.

Review Source

Response from MailerLite

February 19, 2021

Hey Edwin, I totally had an overwhelming feeling my first time around as well. Luckily, we've thought about this and decided to introduce our MailerLite Academy: our free online course to learn the basics of email marketing. Just go to https://academy.mailerlite.com/ and get started! - Lay

KC

Karen C.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wonderful customer service"

October 17, 2023

5.0

Pros

The features and support are exactly what I need

Cons

Nothing it gives me as a small business all the tools I need

Review Source

AH

Adam H.  
Head of IT  
Financial Services  
Used the software for: 2+ years

### "Not quite mailchimp - but sometimes the best option"

April 3, 2019

4.0

Pretty good all in all, generally I'd recommend MailChimp instead - but sometimes there's no choice!

Pros

It's easy to use & most of all allows all business types to use it. Mailchimp wont let me send out finance related mailers - mailerlite will.

Cons

It's a bit less polished than mailchimp & doesn't have the same range of features

Review Source

VR

Verified Reviewer  
owner  
Writing and Editing  
Used the software for: I used a free trial

### "first time"

November 29, 2021

5.0

Im too new in actualy using it- but so far all good

Pros

the help I was given by vlad and maria- hey were very response and knew just how to help

Cons

its a lot to learn but I don't know that this is really a negative- it just took me a lot of time, but the videos on youtube and the help was excellent

Review Source

Response from MailerLite

December 10, 2021

Hi there, we also have a great free MailerLit Academy course that will help you become an email marketing expert in no time. Have a look here: https://academy.mailerlite.com/

ME

Mariko E.  
author  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "great customer service for individual needs"

May 27, 2022

5.0

I am not good with IT, so I truly appreciate the patient and easy-to-follow customer service provided by MailerLite. I am learning how to use it as I go. Thank you for working with me.

Pros

Easy to use, the free option of automated emails. I compared MailerLite with other email marketing software and found MailerLite was the best, with no hidden cost, offering functions I need for my business.

Cons

I am happy with everything so I will be using this for a long time for my business

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailerLite offers a cheaper option and had the function I needed (Automated email) for free

Review Source

Response from MailerLite

June 1, 2022

We're super glad to hear you're happy with us, Mariko - thank you for your kind review.

JM

Johanna M.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Thank you \[SENSITIVE CONTENT\] -"

November 13, 2022

5.0

Straight forward for email campaigns

Pros

Easy to use email campaigns and track open rateHelp on hand, \[SENSITIVE CONTENT\] just restored my subs after I deleted all of mine. By accident. Now I know how to stop scammer signs ups too.

Cons

Sometimes find it hard to navigate sign up forms and link them to automation

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too authoritarian, expensive, fiddly

Review Source

RH

Robert H.  
President  
Environmental Services  
Used the software for: 2+ years

### "Great support service"

November 1, 2022

5.0

Mailer Lite delivers our Landcare newsletters easily and professionally, and gives us feedback on the number of opens and most read links. All very helpful.

Pros

Support service is prompt. \[SENSITIVE CONTENT\] used her great eye for detail to identify the problem. Much appreciated.

Cons

No features to mention here at this point in time.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Word is slow and clunky in comparison

Review Source

AG

Angela G.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Life for African Mothers"

November 22, 2022

4.0

Pros

Easier to use than I thought. I am not great at technology!

Cons

The Enter button after changing credit card details....I had to use the keyboard Enter button, which isn't a problem, but there was no instruction to do that.

Review Source

Martin I.  
Co-founder, CEO  
  
Used the software for: 1-2 years

### "I manage a small business and with Mailerlite it has been really easy to create newsletters and etc."

March 27, 2018

5.0

I can create modern looking newsletters without too much effort.

Pros

I like the neat and modern design of its templates and what it enables to create. Many other similar platforms don't offer that. The managing and creating newsletters etc is very easy and logical and flexible. And the price ranges are reasonable too.

Cons

It's really hard to say, so far I have found all I need. I guess there can always be more editing possibilites.

Review Source

Dominic Z.  
  
  
Used the software for:

### "Perfect alternative for expensive e-mail marketing softwares"

January 18, 2017

5.0

I found Mailerlite when googling alternatives for e-mail marketing. Wanted software less expensive than Mailchimp and Aweber, but something personalized, good quality, fast API and easy to use functions & features. That's how I discovered Mailerlite. The menu and all features are easy-to-navigate, the design - very cool, all technical stuff is beyond my mind. I appreciate the support and individual features they agreed to install fo me. To sum up, you always can try it for free, just in several clicks from their web. Thank you.

Review Source

AG

Ansel G.  
CEO  
  
Used the software for: 1-2 years

### "Outstanding company philosophies, culture and customer service!"

March 27, 2018

5.0

Pros

Very easy to use and extremely well priced. They are always improving the system and have recently added new integrations.

Cons

I would like to see a feature that allows you to save snippets (blocks) from other newsletters. But they will probably add this feature soon. They are always improving it.

Review Source

TP

Tamara P.  
Entrepreneur  
E-Learning  
Used the software for: 1-2 years

### "Amazing email marketing software!!!"

March 19, 2021

5.0

I started using it already a year ago and it's been very reliable, I loved it!

Pros

The software itself is very user-friendly, I absolutely love it! No headaches, it lets you focus on what you really need to focus on: converting and selling emails!

Cons

Nothing so far :) If I have a question, there is always someone from the team that can reply to me! :)

Review Source

Response from MailerLite

March 25, 2021

Glad that you know we got your back Tamara. If there's anything you need, you know where to find us. - Lay

PT

Peter T.  
Owner  
Design  
Used the software for: 1-2 years

### "Simple and effective"

March 21, 2022

5.0

The only software I promote to my clients

Pros

Soooooo simple to set up and use and so easy to use

Cons

Not enough time in the day to explore ask the features but great support team who always answer straight away

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing MailerLite

Easier to use

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

So much simpler to use

Review Source

Response from MailerLite

April 4, 2022

Thanks for the review, Peter

RW

Rob W.  
Designer  
Hospitality  
Used the software for: Less than 6 months

### "Initial thoughts after starting Mailer Lite"

June 22, 2023

4.0

Pros

Best part when stepping into a new product is a clean and logical UI. Mailer Lite has this covered.It makes the first steps so much easier, and even the more technical things are set up pretty logical. At least for me....Integration into Wordpress was a breeze and works flawlessly.

Cons

Integration of templates within the several parts of the ML functionality would be nice. Now you sometimes have to redo email designs for the same task. Especially when setting up automation repsonses.

Review Source

DD

Daniel D.  
Tech Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Good support"

October 24, 2023

4.0

Pros

Things are rather straightforward.Had some issues with migration, but the support team was really helpful. (even on free plan)

Cons

Some migration pain.Maybe it should be automatic?

Review Source

KK

Katja K.  
author  
Arts and Crafts  
Used the software for: 6-12 months

### "great support"

May 11, 2021

5.0

Pros

design, good looking backfront, works well, very good delivery of mails, great support

Cons

have to learn it, but easier as other competotors

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp way to complicated

Review Source

Response from MailerLite

May 19, 2021

Curious what form of Arts and Crafts you do Katja. Should you ever want to learn more about email marketing, we've launched a MailerLite Academy to make sure we cover all that our users need to make their experience with us as easy as possible. Have a look here: https://academy.mailerlite.com/ - Lay

LU

Lev U.  
General Manager  
Machinery  
Used the software for: 6-12 months

### "Great Email Platform"

September 26, 2022

5.0

Pros

Very easy to use, chat support is very quick and responsive.

Cons

Nothing yet, which the landing pages had more options and question styles on them.

Review Source

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