# Page 67 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 67 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 67 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1651-1675 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TW

Ting W.  
teacher  
Education Management  
Used the software for: I used a free trial

### "I'm happy to find out mailerlite with their amazing customer support."

April 20, 2022

4.0

Pros

for a busness beginner, to control the cost is very important, mailerlite made it.

Cons

I like it has the most function with a affordable price

Review Source

Response from MailerLite

May 3, 2022

Thank you for sharing your experience wiith us.

MP

Marco P.  
Actor  
Performing Arts  
Used the software for: 1-2 years

### "Great Support, features and price"

November 29, 2022

5.0

We are an association with acting and music activities and use MailerLite to keep in touch with our associated and people that want to follow ours projects. We can do anything we need and if we have any problem the support people are great: \[SENSITIVE CONTENT\] are great and always helpful.

Pros

Easy to use and schedule with a fair price.The new interface is reasonably fast.

Cons

The automation is fine, but could have some more options.

Reason for choosing MailerLite

Had the features we needed, a right price and a great support.

Review Source

RC

Robert C.  
Owner/Managing Member  
Medical Practice  
Used the software for: Less than 6 months

### "MailerLite is the best! "

September 14, 2021

5.0

Awesomely responsive team. I got hung up formatting my template's footer and sent a request for help. Got a response in less than 10 minutes with a solution that was spot on. Problem solved!

Pros

Probably the best email campaign management package I've come across. Even the basic version is supported by a \*huge\* number of training docs, videos and the "MailerLite Academy."

Cons

Absolutely nothing is missing from MailerLite.

Review Source

Response from MailerLite

October 4, 2021

What a pleasure to read this review, Robert! Wish we could plaster this all over the internet :) Thank you for joining the community.

PS

Patrycja S.  
entrepreneur  
Hospital & Health Care  
Used the software for: 2+ years

### "My experience "

July 26, 2021

5.0

Pros

Great support - fast & professional I recommend everybody :-)

Cons

Ease of use Professional and fast support

Review Source

Response from MailerLite

July 29, 2021

Love this Patrycja - all we love to hear in a simple little package. Thank you so much!

CH

Carl H.  
OWner  
Automotive  
Used the software for: 1-2 years

### "happy customer"

February 3, 2023

5.0

very happy. support is great

Pros

ease of integration and how support is available instantly.

Cons

sometimes get lost within UI. However we don't use it everyday but I think if we used it more it would be alot easier to navigate.

Reason for choosing MailerLite

initial free trial

Review Source

BG

Beverly G.  
CEO/Managing Director  
Telecommunications  
Used the software for: I used a free trial

### "This email service is the BEST!"

December 31, 2021

5.0

I really enjoyed the fast that they had LIVE CHAT with a REAL HUMAN. Makes all the difference in the world.

Pros

I have been with a lot of other email providers in the past, but the feel and format of this were seamless. It had a lot of familiar features that other email providers had, but the customer service was out of this world. They didn't send me a link to read myself. The agent helping me even tested the pages, took screenshots to assure it was all set up correctly... I'm VERY PLEASED!!

Cons

So far there are no cons to speak of. I still need to play with some features and I will report back.

Review Source

Response from MailerLite

January 6, 2022

We love our real human interaction as much as possible! I would love to be able to share your review experience on our site. Feel free to reply to us for further details, Beverly.

EJ

Eero J.  
Owner / CEO  
Chemicals  
Used the software for: I used a free trial

### "Good job"

October 20, 2022

5.0

Very good and first interaction with customer service ( \[SENSITIVE CONTENT\] ) was great and got my issues shorted out very quickly!!

Pros

The user interface is easy to use and simple

Cons

Well the payment but of course these kind of things can't be free

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Price and too "heavy" for our needs

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better marketing automation and did not like Mailchimp Interface

Review Source

EN

Elizabeth N.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great customer service!"

August 8, 2022

5.0

Pros

I contacted support@mailerlite.com to ask about automations. I very quickly heard back from \[SENSITIVE CONTENT\], who was able to answer my question. I was impressed because she took the time to research my account beforehand so she could give me the exact steps I needed to continue my work quickly. She also gave me resources for further questions I might have and said they would always be available if I still needed help. For you \[SENSITIVE CONTENT\], it's a 10! Thanks for your help.

Cons

I didn't have a negative experience with Mailerlite.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I switched because I opened a Shopify store.

Review Source

KG

Kim G.  
Project manager  
Computer Networking  
Used the software for: 2+ years

### "Best customer support ever!"

May 27, 2021

5.0

MailerLite is really user-friendly, intuitive, and easy to use. If you have any problem, their customer support will reply in few minutes. I had few problems (my mistakes) and we found a solution real quick. Would definitely recommend it!

Pros

MailerLite is very easy to use, has great documentation, and the best customer support ever!

Cons

No cons, I really love their service. Can't say one bad thing about it :)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price and features

Review Source

Response from MailerLite

June 1, 2021

We love to wake up with all stars, all around. Thank you for your amazing review Kim.

MM

Marisa M.  
Director of marketing and sales  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great customer service"

August 19, 2021

4.0

Pros

Very helpful tutorials, intuitive software and when not so intuitive someone can walk you through it.

Cons

No CRM, would be great to have more font options

Review Source

Response from MailerLite

August 25, 2021

Thank you for leaving us some kind words behind, Marisa. We will also make sure to keep your feedback for future improvements.

GA

Graham A.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "Great service"

February 21, 2024

5.0

Pros

Their support team is top notch. They chat support is always happy to help and quick to assist.

Cons

A small learning curve on building the automations vs building campaigns

Review Source

Shannon C.  
Virtual Support Specialist / Owner  
  
Used the software for: Less than 6 months

### "Not my favorite, but it fit my basic needs"

June 28, 2018

4.0

A good basic email service that could be a good starting point for those new to email marketing.

Pros

I liked that the dashboard is simple to use. It was easy to set up my lists and get started. The editor is a good basic editor. Not a lot of bells and whistles, but it can be a good fit for those just getting started with email marketing.

Cons

I had issues with deliverability, even with a small list (less than 100). Although customer service was responsive, we were unable to resolve the issue. Delivery would change for the same email address, and we couldn't find a solution.

Review Source

DD

Daniel D.  
Filmmaker  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Awesome product"

February 17, 2023

5.0

Pros

I moved from a different platform and found MailerLite very intuitive.The support videos they have on YouTube are a very complete guide for new users.

Cons

A few errors when adding or deleting subscribers. Sometimes you have to delete someone twice in order to not get the error message.

Review Source

TS

Tamara S.  
Illustrator and artist  
Arts and Crafts  
Used the software for: 6-12 months

### "I love using MailerLite , a lot!"

October 20, 2022

5.0

Pros

It's very intuitive, simple (I love using minimalistic software, no unnecessary features), I can set it up and design to suit my needs perfectly. If I ever encounter a problem I turn to their support team and I am always impressed with their knowledge, kindness and taking the time to explain everything so nicely. \[SENSITIVE CONTENT\] was super nice and we solved two issues in practically no time. I am super grateful and recommend MailerLite to anyone thinking about using it.

Cons

Maybe only that it isn't (yet?) compatible with Zyro (platform I am using for my website and online store).

Reason for choosing MailerLite

I felt drawn to it's layout, simplicity and I read some good reviews.

Review Source

CG

Carmen G.  
Manager  
E-Learning  
Used the software for: Less than 6 months

### "Easy and transparent"

June 23, 2022

4.0

Pros

Is easy to work with and has a very nice and competent support and a very transparent price policy

Cons

You will miss a couple of feature by automations

Reason for choosing MailerLite

it was cheaper and easier and fair

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too difficult, too expensive and not customer oriented, zero transparent pricing

Review Source

JN

Jake N.  
author  
Writing and Editing  
Used the software for: 2+ years

### "The best customer support I've ever gotten from anyone"

June 8, 2022

5.0

Pros

I don't need support very often, but when I do they're right there. Fast and helpful. What's not to like.

Cons

Some of the interface used to construct marketing emails is a little clunky and not as intuitive as it ought to be, but you learn to work around that.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp had become too expensive

Review Source

Response from MailerLite

June 13, 2022

Thanks for the review, Jake!

EK

Esther K.  
owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "I've been really really happy with Mailerlite - would definitely recommend the free plan "

May 12, 2021

5.0

Pros

I've found switching from Mailchimp to Mailerlite a great decision. it's so easy to use and much more intuitive . it's great what you can get on the free plan and the customer service is excellent. I am totally sold on the power of email marketing and Mailerlite has made it so easy. the automation set up is really easy.

Cons

nothing so far! I've been using it for a couple of months and not found any negative issues.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Found mailchimp a bit clunky and hard to work out. and no free automation.

Review Source

Response from MailerLite

May 19, 2021

I have fallen in love with your mini marble envelope wallets Esther. Your products look beautiful. I'm also super happy to hear that everything has been smooth since you've joined our community. Should you have any questions, just reach out to the support team and send them some love. - Lay

SB

Sharon B.  
Book Author  
Writing and Editing  
Used the software for: 1-2 years

### "Outstanding Customer Service"

November 5, 2021

5.0

Love that customer does a 'show and tell' when there are questions. Shows pictures of where to click on and what to do to solve issues or help to learn how to use the program.

Pros

Easy to figure out and I like the design layouts to choose from.

Cons

I'm fine with what I need to do, no complaints.

Reason for choosing MailerLite

\[SENSITIVE CONTENT\] review on Kindlepreneur.

Review Source

Response from MailerLite

November 17, 2021

Thank you for the review, Sharon.

Lucie F. F.  
ENTREPRISE EN IDENTITÉ NUMÉRIQUE  
Online Media  
Used the software for: Less than 6 months

### "ABSOLUTELY PERFECT"

May 21, 2021

5.0

EASY TO USE AND EXACTLY WHAT i WAS LOOKING FOR

Pros

EASY TO USE VERY GOOD PRICE AND fast answer from the staff

Cons

NOTHING TO SAY. Absolutely perfect. Maybe later

Review Source

Response from MailerLite

May 25, 2021

LUCIE YOU ARE ABSOLUTELY PERFECT WITH YOUR AMAZING REVIEW - LOTS OF LOVE.

JL

Jerry L.  
owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Mailerlite Review"

August 21, 2021

5.0

I love there service, and would recommend them to anyone.

Pros

Using their software has been a slam dunk for me. But what what I like the most is their outstanding customer service....second to none!

Cons

I found it just a bit confusing at first...but again their customer service solved all my confusion.

Reason for choosing MailerLite

Better in every way....no comparison really.

Review Source

Response from MailerLite

September 8, 2021

YAY - we love that our people in our community are happy. Thank you for taking the time to write this Jerry.

HK

Haya K.  
Founder  
Internet  
Used the software for: Less than 6 months

### "Great for starting a newsletter!"

January 28, 2023

5.0

Pros

Affordable, easy to use, customer support is quick and helpful.

Cons

Paid options are necessary for basics like using your own domain name for a site/landing page.

Review Source

SS

Shavon S.  
owner  
E-Learning  
Used the software for: Less than 6 months

### "Great Customer Service"

June 26, 2023

5.0

My experience has been pretty good.

Pros

The set up of mailerlite is very user friendly. The customer service is great. I got help right away which is so super important when running a business.

Cons

I had a little difficulty with my main page being deleted. Hoping that doesn't happen again.

Review Source

MM

Magdalena M.  
coach  
Consumer Services  
Used the software for: Less than 6 months

### "I recommend MailerLite"

January 31, 2022

5.0

Pros

MaileLite is intuitive to use and esthetically attractive. I love the support - they help efficiently in no time and contact with them is extremely pleasant.

Cons

For now, there is no such thing that I woudn't like about MaileLite.

Review Source

Fonda C.  
Confidence & Power Coach  
  
Used the software for: Less than 6 months

### "Clean platform, intuitive dare I say fun?"

July 6, 2018

5.0

Pros

The customer service aims to help you understand what you are doing and why you are doing it. There is ease in sending a weekly newsletter to my list, just as there is ease in setting up autoresponders for a funnel.

Cons

Every marketer says you have to have a list, so I have tried quite a few programs to deliver content and grow my list...this has never felt like fun to me because the other platforms are clunky and make the process more complicated than it needs to be. Mailerlite has definitely learned from their competition's platforms.

Review Source

CJ

Cat J.  
Author  
Entertainment  
Used the software for: 2+ years

### "The best value I've found "

March 27, 2018

5.0

Easy to use. Great price.

Pros

Real people offer real help the few times I've had a question or a problem. A quick, easy and efficient program with plenty of features, integrations and functions for my particular needs. I left another newsletter service in favor of Mailerlite and have no regrets (and I have more money in the bank because of that decision).

Cons

There are a couple of features on my wish list but Mailerlite continues to improve so I have faith for the future.

Review Source

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