# Page 68 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 68 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 68 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1676-1700 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GO

Grace O.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Great company "

December 26, 2021

5.0

I think they have the best customer support of any company I’ve ever had to deal with in my life

Pros

I am a technophobe and what I love is how helpful the customer service staff is. They help me every time I can’t do something and they explain things really well

Cons

As I said I am a technophobe so I don’t like any of it but it’s very easy to use even for me!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mail chimp suddenly became too subtle for me to cope with. Seriously could not stand their set up it drove me insane

Review Source

Response from MailerLite

December 28, 2021

Do I dare to say, they drove you bananas? :) - but on a serious note, thank you for choosing us and for sharing your experience with us, Grace.

PS

Paul S.  
owner /manager  
Apparel & Fashion  
Used the software for: I used a free trial

### "Good Value"

April 29, 2022

5.0

I found that it was easy to use once you found your way around.

Pros

Easy to use and implement on your site. Very good support

Cons

With double optin not to be able to have a custom page for your conformation page

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Reason for choosing MailerLite

I chose MailerLight because the price is good value for money, easy to use and implement and support is very good.

Review Source

JV

Jenniffer V.  
Blogger  
Design  
Used the software for: 1-2 years

### "Love it!"

February 18, 2022

4.0

Pros

I love how affordable and easy-to-use is Mailerlite. They are constantly adding new features and help me with any issues I might have.

Cons

Sometimes when I send a campaign Mailerlite is having issues with DOS or something similar which causes problems with my traffic.

Review Source

RC

Rosie C.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great website."

February 7, 2024

5.0

Great, it has helped to make my business more professional

Pros

Automation and landing pages. Can make them look professional, helpful to be able to have everything planned out and not have to worry.

Cons

It took a while to get the hang of everything.

Review Source

TH

Teresa H.  
author  
Publishing  
Used the software for: 1-2 years

### "Great Service for the Price"

June 17, 2019

4.0

Generally, support is very good and problems with the service are few and far between. The cost and the features far outweigh the problems.

Pros

I love that this is a fully functional email service provider (includes segmentation, automated sequences, drag-and-drop design, image editing) and it's very affordable.

Cons

Recently, there was a problem with importing new subscribers, and support was not quick to resolve the issue.

Review Source

CC

Christiana C.  
Social Media Marketing Consultant- Leavraging on social media to create NGO awareness  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use email marketing platform"

December 3, 2018

5.0

Pros

Using mailerlite have made creating emails and landing page easy for me. I love the drag and drop and already made templates in Mailerlite. You get to choose a ready-made template depending on your call to action.

Cons

Approving your account might take long and the customer service reach is not user-friendly. If you are on the free version and you didn't use the platform for a long time they will take away your approval.

Review Source

tG

tyron G.  
freelancer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "mailerlite the review"

August 27, 2021

4.0

MailerLite offers attractive landing pages, a drag-and-drop email builder, and attractive sign-up forms. It's incredible and really useful that they make their email automation function available to free users.

Pros

The tutorials and triggered automation are the finest features of this program. Subscribers are organized and only receive what they have consented to receive thanks to time-saving tools like this one. Smaller businesses may start and expand at a scalable price.

Cons

Deliverability isn't quite where it should be, but we're working on it! And this is most likely due to user habits and obnoxious AI filters.

Review Source

Response from MailerLite

September 8, 2021

Thank you for your review Tyron - we would love to know how we can improve our features/functionality for our community. Feel free to mail us at feedback@mailerlite.com if you have some inspiration for us.

MB

Maria B.  
Blogger  
Writing and Editing  
Used the software for: 2+ years

### "Great customer service"

November 10, 2022

5.0

Great

Pros

I love how great the cuter services is, its very easy to use.

Cons

None everything is great, I love everything

Review Source

Matt B.  
Freight Rate Analyst  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Pro features for less!"

January 25, 2019

5.0

Pros

They give you lots of excellent, advanced features even on the free plan.

Cons

Some features are more complicated than others to get a good handle on, but that is par for the course in ESPs.

Review Source

DF

Daniel F.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Poor Email Servers "

August 14, 2018

1.0

Don't waste your money on these guys if you are trying to switch from Constant Contact or another reputable email service.

Pros

Their interface is easy to use and they will respond to your questions quickly.

Cons

We tried switching from Constant Contact to this company with nothing but issues. We've never had an issue with CC but wanted to give these guys a try since they are less expensive. DO NOT make this same mistake. They don't have as good of servers and after 1 week of terrible service, they wouldn't issue us a credit for the amount of time we couldn't use due to their low delivery rates. I'm not trying to get something for free but when I get sold by them on their ability to deliver and they don't I would expect some kind of refund. I would not recommend using this company.

Review Source

MG

Manda G.  
Founder  
Arts and Crafts  
Used the software for: Less than 6 months

### "Such amazing personal service"

March 26, 2023

4.0

Pros

I found it really easy to get started + when I got locked out of my account they bent over backwards to sort it out. So grateful!

Cons

I had some challenges signing up, but I think that it was a glitch so probably won't affect other people.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

The cost of managing a database over 300 people, when I wasn't really using my database or bringing in any income from it so couldn't really afford to have any outlay. Now that I have more time I expect to use it more and so will reinstate a paid account

Review Source

AS

Anne S.  
Author  
Publishing  
Used the software for: Less than 6 months

### "Support there when I needed it"

May 31, 2022

5.0

A very positive experience in the end despite the stress of the later stages. The support provided was second to none.

Pros

The MailerLite Academy instructional videos and notes were helpful when I was getting my subscription process for my readers newsletter. I'm in my 60s and not not technical. However, the instructions were clear and it was only at the final stage that I got stuck. It was then that the support team came to my aid. Having emailed support the technical team discovered a technical glitch and solved it. I was impressed with the level of communication and help

Cons

The final stage of linking to my website wasn't as clear as the earlier stages and then the glitch complicated matters further.

Review Source

Response from MailerLite

June 3, 2022

We're very glad that we were able to help out in the end - hope you managed to finish the Academy and that you are now a full on MailerLite expert.

MG

Marnix G.  
Creative Director  
Graphic Design  
Used the software for: 1-2 years

### "Moved over from MailChimp after 10 years as they became ridiculously expensive"

October 26, 2022

5.0

Support has been really good when needed.

Pros

Easy to use and the email visual builder is really well made.

Cons

Room for some more section layouts in the email builder.

Reason for choosing MailerLite

Cheaper and ease of use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Theybecame very expensive to use.

Review Source

KW

Kate W.  
Director  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Mail System"

November 2, 2022

5.0

Pros

Product is easy to use. Support is excellent.

Cons

Not enough videos or guides on using Automation. Especially taking you through step by step.

Review Source

KD

Kim D.  
Health and Transformational Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Far superior to Mailchimp, More Value and Wonderful Customer Service"

February 17, 2021

5.0

Excellent! Wonderful support and many options and tools, even for the free service.

Pros

This product is fairly easy to use, and any questions are answered immediately by the Mailer Lite support team, even with the free account. Fantastic support! Many more options and tools than Mailchimp. So glad to have made the shift.

Cons

Still working out the Woocommerce connection, it's a little more tricky but hopefully will be resolved.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I learned Mailchimp were freezing private accounts and holding subscribers and didn't want this to happen to my business account.

Review Source

Response from MailerLite

February 22, 2021

We're happy to have you Kim. Should you have any questions regarding the Woocommerce connection, you know already our lovely support team. They're able to help you further if there's any other questions. - Lay

PH

Patti H.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Great customer support"

October 22, 2023

5.0

Pros

Lots of features, great customer support. The AI customer support is amazingly intuitive, but if you need a 'live' support person they are amazing.

Cons

There's a learning curve if you're not tech savvy

Review Source

JGA

Jorge Gabriel A.  
Director Ejecutivo  
Real Estate  
Used the software for: 2+ years

### "Agradecimiento"

February 10, 2023

5.0

muy bueno, me gusta

Pros

es intuitivo, facil de usar, y el soporte es casi instantáneo

Cons

complejo para automatizar las campañas, podría ser mas facil

Review Source

MP

Maja P.  
Communication Manager  
Real Estate  
Used the software for: 1-2 years

### "Review "

March 7, 2023

5.0

Pros

It's very easy to use, I like drag&drop system, ...

Cons

It's only a little bad we cannot upload our videos inside the mail - it needs to come from URL...

Review Source

JMR

Janette Michelle R.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fast response"

October 11, 2022

5.0

very good and recommended to my clients - particularly Joseph who has been exceptionally helpful

Pros

ease of use, easy to sign up - great to teach to clients

Cons

not too sure on the authentication part

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I needed something easy for my non techy clients with good support

Review Source

MS

Michelle S.  
Owner/Photographer  
Photography  
Used the software for: 2+ years

### "Does everything I need!"

November 19, 2020

5.0

Pros

It's not just an email provider, it's an all-in-one suite! I love that I can set up landing pages and implement automated email sequences using the same system, all without spending a fortune to do so.

Cons

I ran into a few bugs a couple of years ago, but the team fixed things quickly and I haven't had issues since.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp charged about 3x as much as Mailerlite for the same tools/capabilities.

Review Source

PV

Peter V.  
Buddhist representator  
Writing and Editing  
Used the software for: 1-2 years

### "Fast, correct and clear answer"

October 21, 2022

4.0

Easy to use, good support.

Pros

Easy to use, flexible application options.

Cons

I've had issues with hard bounced subscribers while I'm sure the email address was correct. This makes me doubt. MailerLite says this should be resolved by now, but this remains to be seen.

Reason for choosing MailerLite

On someone else's recommendation.

Review Source

DD

Debra D.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great customer support"

June 22, 2023

5.0

Pros

I am new to MailerLite but love the support I have received from them. I am glad I found this service.

Cons

I do not have any and do not expect to. I know I will have questions and feel confident they will be answered.

Review Source

Juan Salvador P.  
Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Excellent email and campaign manager"

March 17, 2020

5.0

It has allowed me to start structuring campaigns using email, for new users and clients.

Pros

I have used several email managers and I have stayed with MailerLite because it gives me the possibility of making free use up to a certain number of contacts and shipments, but also the rates are really cheap if you want the PRO version

Cons

So far I have no Cons in Mailerlite, maybe it can be kind of confusing to learn in areas like automation, but it is not impossible, there are some untranslated sentences, but nothing that affects the functionality.

Review Source

SD

Susie D.  
Owner/Creator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Mailerlite is the BEST!"

January 25, 2022

5.0

Overall my Mailerlite experience has been excellent!

Pros

Mailerlite is very user-friendly. The instructional videos are awesome; I have learned so much!

Cons

It would be great if they offered SitesPro along with the Premium Plans.

Review Source

Response from MailerLite

February 1, 2022

Hey Susie, thank you so much for leaving this review and also for your feedback on how we can improve.

lB

lorena B.  
rito espiral  
Alternative Medicine  
Used the software for: I used a free trial

### "support"

August 1, 2021

5.0

Besides of doing automathic forms like pop ups and automathic RSS campaigns linked to my blog activity (new posts and so), it was kind of difficult for me to get the dns and domains part ready to work, and the support did great!

Pros

Not only the variety of features, but also the online support is fast, kind an efficient!

Cons

I would try another visual, with other colours, to make it more nice and friendly to work...

Review Source

Response from MailerLite

August 3, 2021

Glad to hear that the support team was able to help you out with any domain issue you may have had, and thank you for taking the time to write a review to us.

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