# Page 69 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 69 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 69 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1701-1725 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Amy G.  
Brand Alchemist  
Graphic Design  
Used the software for: 6-12 months

### "Amazing live chat assistance"

February 21, 2024

5.0

Its working for me for now but I am very early in building my email list

Pros

The friendly and super effective customer support staff on live chat - well worth the upgrade

Cons

Understanding which bit I am missing and not being able to figure it out from the FAQ info provided

Review Source

SF

Suzie F.  
Mindset & Business Coach  
Consumer Services  
Used the software for: 6-12 months

### "Mailerlite made my life so much easier! "

February 24, 2021

4.0

It was so much easier than Mailchimp and I was able to pick it up so easily.

Pros

I loved the ease of use of the software to create my newsletters without the tech headache.

Cons

Had problems with the font until I figured out how to change the default.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Ease of use.

Review Source

Response from MailerLite

March 3, 2021

Nobody wants a tech headache. Glad to have you part of our community Suzie. Should you have any questions or get stuck anywhere, our support team are stars!

SR

Sarah R.  
Financial Coach  
Financial Services  
Used the software for: I used a free trial

### "Great Customer Service!"

February 18, 2024

5.0

Pros

Great customer service! The team was prompt in responding and answered my question effectively!

Cons

I'm still new to MailerLite. No cons that I can think of right now.

Review Source

JZ

John Z.  
Founder  
Internet  
Used the software for: 6-12 months

### "The most amazing free email marketing software"

February 6, 2017

5.0

I love Mailerlite. The product is amazing. The fact that is free is awesome! The staff are really friendly and go out of their way to help. I use Mailerlite on all of my websites, it's the best!

Pros

It's free. The staff are friendly and helpful. It has automated features

Cons

Doesn't have a feature where if someone has done something (eg bought your product), it sends a sequence of emails but if they haven't it sends a different sequence of emails

Review Source

VB

Valerie B.  
Marketing  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Very good for beginner user and learning curve is fast & can get into advanced features quickly"

December 2, 2021

5.0

Excellent customer service

Pros

Easy to use and the logic and ease of use makes it fun. Plus you can grow with it as there are some advanced features as well. Very fast to learn. Customer service is very responsive, helpful and specific.

Cons

Some graphic elements, features are limited but maybe will come in the future.

Review Source

Response from MailerLite

December 10, 2021

Welcome to the MailerLite community, Valerie. Glad to have you with us.

SK

Shanna K.  
FOUNDER AND CEO  
  
Used the software for: Less than 6 months

### "A great company, great features and customer support"

July 13, 2017

5.0

Pros

It is very user friendly. I have never used it and within an hour or so I felt very comfortable using it. The features are amazing, and it is all free compared to Constant Contact where I was paying less than what Mailerlite offers. It has an automation process that I can't wait to learn. Also gives you great data on who opened your email, where did you get the most clicks and so much more. It was easy to import contacts and create different folders. Overall a million times better than anything else I used. It has kept up with technology and forward thinking. I did use the chat option to get some help, and they were quick to respond and guide me to what I needed to do. Keep up the good job!

Cons

Honestly I have not found anything yet. If I had to pick something is that I can't seem to be able to customize the list of my subscribers by alphabetical order which can be aggravating at times

Review Source

FM

Fran M.  
Computer engineer  
Education Management  
Used the software for: I used a free trial

### "Very easy to use and set up"

October 10, 2022

4.0

Pros

Very easy to use, intuitive, it is not complicated at the moment. The support is quite fast to answer.

Cons

It needs more features and functionalities.

Reason for choosing MailerLite

Simple and powerful

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp difficult to set up

Review Source

JM

Julie M.  
Owner  
Media Production  
Used the software for: 2+ years

### "Easy to Use"

February 23, 2022

5.0

Very good!

Pros

I love how easy it is to use MailerLite! Very user friendly.

Cons

I haven't used the advanced features enough to comment.

Review Source

DA

Dan A.  
Company Director  
Food & Beverages  
Used the software for: 2+ years

### "Good email marketing software"

November 13, 2022

5.0

Pros

Very easy to use and low cost in comparison to others.

Cons

It's harder to implement better looking designs than other providers

Review Source

AJ

Aron J.  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Support and Easy Setup"

February 13, 2023

4.0

Pros

There are many great features that are really eay to use. Having a landing page is great to help with bringing people into our project. Also the support is amazing and quick. I am on the free teir right now and the resposes by \[sensitive content hidden\] we timely, kind, and supportive. She got me up and running quickly.

Cons

So gar I haven't found anything that I don't like.

Review Source

MB

Meghan B.  
President  
Entertainment  
Used the software for: 6-12 months

### "Simple and straightforward "

December 2, 2023

5.0

Pros

Mailerlite is simple to use and set up. It doesn't have the intricate features of other mail programs, but gets the job done for what we need.

Cons

Lack of features like using PDFs with clickable links.

Review Source

Barbi G.  
Writer, Administrative Assistant  
Internet  
Used the software for: Less than 6 months

### "MailerLite has been wonderful and it offers a "light" way to create email content."

May 11, 2018

5.0

Highly recommended for email marketing! Easy to use and you can create professional looking emails, pop up boxes, and landing pages! Great choice at a lower price!

Pros

Pricing for the number of subscribers is lower than other competitors. MailerLite also allows you to create landing pages and pop up forms which are very nice and professional looking. Customer support is awesome in my experience!

Cons

When you first create an account, you may receive an "unapproved" message, but when you email them, they are very quick to respond and very helpful.

Review Source

TB

Tine B.  
webdeveloper  
Information Technology and Services  
Used the software for: I used a free trial

### "Great support"

December 28, 2021

5.0

I had trouble with the double-optin and automation mail. Contacted support and he helped me out (forgot a bracket in the personalisation). He even helped me set-up the DKIM-record. And warned me for a virus on my website.

Pros

Easy to setup a newsletter, the automation process is nice. Cool with the API implementation, so users can easily subscribe. Different groups to 'categorize' the audience,..

Cons

It took me a while to find how to change the background of a predefined template (landing page-survey). But starting from scratch is also an option ;).

Reason for choosing MailerLite

Didn't try convertkit. Mailerlite did what I wanted it to do :-).

Review Source

Response from MailerLite

January 6, 2022

Hi Tine, we're super glad that we got it all covered for you. Thank you for sharing your experience with us.

AM

Adam M.  
Operations Manager  
Design  
Used the software for: Less than 6 months

### "Fantastic"

February 18, 2022

5.0

Simple and quick, haven't found anything with a better editor.

Pros

Email editor

Cons

Group management

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Email editor possibilities

Review Source

Response from MailerLite

February 22, 2022

Thank you for the review, Adam.

GL

George L.  
Owner  
Furniture  
Used the software for: I used a free trial

### "Pretty straight forward"

January 9, 2023

4.0

Pros

Easy to use, affordable pricing, good customer service

Cons

Automation is not very advanced compared to the competitors, but I believe it reflects in the price.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Review Source

VR

Verified Reviewer  
Program Director  
Architecture & Planning  
Used the software for: Less than 6 months

### "MailerLite Review"

October 26, 2018

5.0

Pros

Except from an email marketing service, is a great tool for building funnels.

Cons

It's a little bit complicated to embed and customise buttons to your website.

Review Source

MT

Maria T.  
Founder/CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "When you don't need a humvee"

February 8, 2023

5.0

I'm using for my clients to send voice-of-customer surveys. I don't have to waste a lot time with a persnickety setup.

Pros

It's not complicated, unlike other tech.

Cons

There's a bit of a learning curve--figuring out how to categorize lists, for example. (I import my lists.)

Reason for choosing MailerLite

Ease of use!, features, and price. (I'd used Constant Contact and MailChimp in previous jobs.)

Review Source

ME

Mireille E.  
Designer  
Food & Beverages  
Used the software for: 6-12 months

### "review. "

February 7, 2024

3.0

It is quite a difficult program to understand. But if you get the feeling, you can do a lot with it.

Pros

That i can be creative. And it works even with my design program's.

Cons

Whenever I make something, it always turns out different. And not the way I designed it.

Review Source

S M.  
  
  
Used the software for:

### "Wrangled to Sign Up Then Abandoned by Their Customer Service Reps"

October 27, 2016

1.0

I was told by two different reps that if I would sign up with Mailer Lite they would transfer my files from aWeber. I did that. But they've never followed through and have never responded to my queries again. VERY disappointed with this way of doing business. They must have needed a certain number of customers to launch or something ... really didn't care about my business after all.

Pros

no idea, never able to access

Cons

customer service

Review Source

nD

neey D.  
Educador online  
Education Management  
Used the software for: I used a free trial

### "La mejor plataforma de email marketing"

June 25, 2022

5.0

Pros

es el mas competitivo y que se enfocan en brindar soluciones al clientes

Cons

tardar tanto tiempo en no utilizarlo jeje

Review Source

CH

Cole H.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Mailerlite"

February 29, 2024

5.0

Pros

Cheap, easy to use. Great customer service, nice deliverability

Cons

Not a whole lot, slight trouble setting an account up but rep was great

Reason for choosing MailerLite

price and plan structure was better than the rest

Review Source

PH

PJ H.  
Freelance writer/consultant  
Writing and Editing  
Used the software for: 6-12 months

### "Reasonable plugin for wordpress"

February 12, 2019

3.0

I'm happy with MailerLite but still finding my way with it. I find their regular newsletters helpful.

Pros

The main feature I liked was the availability of email templates for different purposes

Cons

I stuggled a bit with setting up the email capture forms and getting them to run. Eventually solved.

Review Source

Response from MailerLite

February 25, 2019

Hello PJ, Thank you for your review! Happy to hear you successfully set up and run the forms. If you have any issues in the future make sure to check out our Video Tutorials (https://www.mailerlite.com/video-tutorials) and Knowledge Base (https://help.mailerlite.com/). You can also always message us via live chat or email info@mailerlite.com

BC

Bc C.  
Author  
Publishing  
Used the software for: I used a free trial

### "BC's First Review"

January 23, 2022

5.0

Needed a popup for my website to collect emails from subscribers and also manage marketing campaigns. So far so good.

Pros

Features, Tutorials, and Clarity of info

Cons

So far there is nothing I do not like about MailerLite

Review Source

Response from MailerLite

February 1, 2022

Thanks a bunch, BC! And congrats on leaving your first review.

AM

Ana M.  
Manager  
Accounting  
Used the software for: I used a free trial

### "Great app!"

May 3, 2022

5.0

Great!

Pros

User friendly, cheap compared to other companies

Cons

Not sure yet. I just stated using it and so far I love it.

Review Source

AK

Allie K.  
author  
Printing  
Used the software for: Less than 6 months

### "Grateful for helpful Customer Service Reps"

June 5, 2021

5.0

Overall I have really enjoyed it. The tutorials make things easy, and the customer service reps are there to answer any questions.

Pros

It is an intuitive mailing system. I have used others before and this is by far the easiest.

Cons

So far I have been very impressed with the entire package.

Review Source

Response from MailerLite

June 16, 2021

If we had a Tinder, can we say we're an all around package? We sure hope so. Glad to have you part of our community, Allie! And thank you for the lovely review.

Similar Products

Featured