# Page 7 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 7 - Reviews of MailerLite

## Showing most helpful reviews

Showing 151-175 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brian B.  
Founder  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Trial Period Experience"

September 3, 2025

5.0

So far, I am liking MailerLite. I am only a few days into my free trial period but required some assistance and the support team were fast and very accomodating.

Pros

Customer support was fast and helpful. Interface is user friendly and the tutorial videos are super handy

Cons

Nothing to report as of yet anyway, but I imagine not much given the support I have received early on.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It was recommended to me by my web developer

Review Source

Response from MailerLite

September 4, 2025

Thanks so much for giving MailerLite a try, Brian! 💚 We’re so happy to hear your first days on the trial have been smooth and glad to know the tutorials have been useful too. We hope the rest of your trial goes just as well! 🙌

AS

Antal S.  
owner  
Human Resources  
Used the software for: 1-2 years

### "++++++++++"

September 6, 2025

5.0

easy-to-use interface, good user experience. easy-to-use interface, good user experience. easy-to-use interface, good user experience.

Pros

I like that I can automate tasks in my business. This is very useful, as it leaves me more time for tasks I prefer to do.

Cons

Sometimes I find the interface refreshes slowly, but that's not necessarily their fault. I miss that it is not available in Hungarian, so I cannot delegate it to any of my colleagues.

Review Source

Response from MailerLite

September 9, 2025

Thanks so much, Antal! Automations really are like little time-saving superheroes, glad they’re helping you focus more on the parts of your business you enjoy most. We’re so happy to have you in the MailerLite community! 🫶

SB

Sarah B.  
Manager of Communications and Brand  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Platform!"

September 18, 2025

5.0

Pros

great customer service, user friendly platform, and reasonable prices. i would recommend this platform.

Cons

There's nothing that comes to mind.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

it was more cost effective for our purposes

Review Source

NA

Noel A.  
Author  
Publishing  
Used the software for: Less than 6 months

### "MailerLite to the Rescue"

September 1, 2025

5.0

I feel good about what MailerLite is helping me accomplish. Whe I did run inot a probelm I couldn't resolve, the cutomer service came to the rescue in a timely fashion. When all is said and done what MailerLIte provides will be worth the money. Building and managing an emial list will make life much easier.

Pros

It does what I could never do to promote my novel on Amazon. Creating an emial list of contacts and creating the automation for sending emails at the appropriate times.

Cons

AS a first time using, the many steps took all my concentratin and some help from AI to navigate to a successful conclusion.

Review Source

Response from MailerLite

September 4, 2025

Thank you so much for sharing your experience, Noel! It’s wonderful to hear MailerLite is helping you promote your novel and build connections with your readers. We're super excited to see what you’ll accomplish next! 📚✨

BC

Boyd C.  
Owner Operator  
Publishing  
Used the software for: 1-2 years

### "Great Customer Support"

December 22, 2024

5.0

Always simple, and if I need help, like today on a Sunday, someone answered within 3 minutes!

Pros

I love the simplicity of building and sending my newsletters through Mailerlite.

Cons

I haven't found anything I don't like yet.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

This was easier for simple-old-me to understand.

Review Source

NM

Natalie M.  
Founder Product Designer  
Design  
Used the software for: 6-12 months

### "Excelent for small businesses and professionals"

December 27, 2024

4.0

Excellent. I could set up my audiences and build a nice landing page, the free trial allows to explore the various features.

Pros

Easy to set up and friendly UI and user experience

Cons

Maybe plans. It is affordable but for similar monthly plan, I preferred to stay with MailChimp

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing MailerLite

I am planning to do so in the next year.

Review Source

GS

Gabrielė S.  
Head of Marketing  
Machinery  
Used the software for: 6-12 months

### "MailerLite review"

September 23, 2025

4.0

Pros

Clean UX/UI design, sufficient formatting options for newsletters, easy email automation and group segmentation.

Cons

Not very intuitive to use. Sometimes it's difficult to find the "Back" or "Exit" button to exit from a specific window.

Review Source

Response from MailerLite

September 26, 2025

Thanks for your thoughtful review, Gabrielė! 💡 We’re glad to hear you’re enjoying the clean design and automation features. We hear you on the navigation, it’s something our product team is always looking to improve, so your feedback is super valuable. Thanks again for sharing your experience with us!

TM

Tyler M.  
Head of Marketing  
Media Production  
Used the software for: 2+ years

### "MailerLite - We've Been Using It For a While. Here's What I Think"

November 24, 2024

5.0

MailerLite has proven sufficient for us with getting out our weekly newsletters, building a mailing list, and doing so at a competitive price.

Pros

I love that MailerLite's pricing follows a "pay as you grow" model. We've been using MailerLite for a while now for our weekly newsletter. At the start, the service was free for our first 1000 subscribers, but we switched to one of the premium plans once we grew our list beyond that count. It's nice to be able to upgrade after we've also had returns on the mailing list service, rather than paying a premium price as a newbie. It should be noted that MailerLite also has competitive pricing in comparison to other mailing list services.

Cons

In all honestly, I don't particularly have a negative to offer about MailerLite at the moment from my own experience. However, I did hear that they deleted many free users from their systems earlier in the year. One may need to be cautious with regard to the longevity of their free plan.

Review Source

DC

Debbie C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Love it must have"

September 29, 2024

4.0

Overall, my experience with MailerLite has been extremely positive. I have been able to effectively communicate with my target audience and drive engagement with my email campaigns. The analytics provided have allowed me to track the success of my campaigns and make data-driven decisions for future strategies.

Pros

The user-friendly interface of MailerLite is what I liked most about this product. Navigating through the platform is incredibly easy, and I was able to create professional-looking email campaigns in just a few minutes. The drag-and-drop editor is intuitive and allows for customization of templates to fit my brand's aesthetic. Additionally, the automation features have saved me a significant amount of time by setting up drips campaigns and autoresponders.

Cons

However, one aspect that I found to be a bit cumbersome was the lack of advanced segmentation options. While the basic segmentation features are sufficient for my current needs, I can see how more complex campaigns might require more robust segmentation capabilities.

Review Source

ST

Sondra T.  
Director  
Publishing  
Used the software for: 2+ years

### "Excellent while it lasted"

January 2, 2025

4.0

My overall experience was very good and the platform was easy to use and the functionality was excellent.

Pros

Minimal barrier to entry for small business at the time I began, and good support before the original free plan was phased out.

Cons

The price jump when the oritinal free account was phased out was too great for my tiny business to sustain.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp became unweildy and too expensive and inflexible.

Review Source

Sylwia H.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "My FAV email sending tool"

December 19, 2024

5.0

I used a couple of tools and this is by far the one I like the most, it's easy to use, I hadn't have any issues with sending campaigns, connecting to my Wordpress etc. And I really am grateful for the quick and helpful support.

Pros

How easy it is to use, personalise and the awesome Support.

Cons

It would be great to have some pre-made automations, like 3-5 intro emails etc. that could just be personalised and not needed to be made from scratch

Review Source

DP

Deida P.  
Founder  
E-Learning  
Used the software for: 6-12 months

### "User friendly and excellent customer service"

October 7, 2025

5.0

I love how professional newsletters and campaigns look and how easy it is to navigate through its platform.

Pros

I like how easy it is to customize newsletters and keep track of the engagement that the campaigns you create get from your audience. It also has a user-friendly platform that allows for your content to look professional and accessible. Plus, they have an excellent customer support service.

Cons

I like everything so far. I have no negative observations, everything is friendly and accessible. Plus the free version offers great features.

Review Source

IS

Ilona S.  
Marketing Specialist  
Music  
Used the software for: 1-2 years

### "customer service"

September 10, 2025

5.0

Mr. \[sensitive content hidden\] helped me solve the invoice problem, for which I am very grateful. It was important for my business.

Pros

Friendly and very helpful customer service, especially \[sensitive content hidden\] who helped me a lot.

Cons

Everything is fine, I have no negative experiences with MailerLite so far. Thank you very much.

Review Source

LP

Lloyd P.  
Poet  
Publishing  
Used the software for: 1-2 years

### "Email Autoresponder Delight!"

December 9, 2024

5.0

Easy to use and well planned. The paid account is best because of the support.

Pros

The support is amazing and thorough. There is nothing worse than not being able to get support when having issues.

Cons

Nothing that I have found that support can't help me with!

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Better support and easier to use for me as I'm not experienced

Review Source

MM

Mmoham M.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Straightforward and Cost effective "

January 5, 2025

4.0

MailerLite has delivered good value in our organisation. It has fully met our expectations.

Pros

The product has excellent customer services and email automation capabilities.

Cons

Sometimes we experience bugs and miled downtimes.

Review Source

PC

Patricia C.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Platform intuitive"

September 11, 2025

5.0

Pros

I like because is very intuitive, is cheap, custumer support is friendly and resolute, I think so email management is good and about campaign marketing is also very good.

Cons

I don't have yet something, have least templates about the landings, about mailerlite is the best platform email marketing

Review Source

Response from MailerLite

September 22, 2025

Thanks, Patricia! Glad MailerLite’s been easy and helpful for your campaigns 🌱

RP

Rondi P.  
Creator and Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Seamless Transition and Excellent Service"

September 3, 2025

5.0

The whole process has been easy and seamless. Everything is straightforward, simple, and stress-free to use.

Pros

It’s very easy to use, the customer service has been excellent, and I really like the email templates they offer. I switched from another company, and the transition has been completely seamless ◡̈

Cons

So far, I haven’t come across anything I don’t like about it. Everything has been working smoothly and without issue.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

My emails were not getting into people's inbox and I need them to be seen.

Review Source

Response from MailerLite

September 4, 2025

Thank you so much for sharing this, Rondi! 💚 We’re really glad things have been off to such a smooth start and that you’re feeling confident with MailerLite already. It means a lot to have your trust, and we’re excited to keep supporting you going forward. 🙌

AS

Arghya S.  
Product Marketing Associate  
Computer Software  
Used the software for: Less than 6 months

### "Great experience with Mailerlite."

January 7, 2025

5.0

Has been great so far, just needs more options in customizability of emails

Pros

The Simplicity and prompt customer care.

Cons

Need deeper level of customizability in emails

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

the tool was slow, and expensive for basic requirements

Review Source

tP

tatiana P.  
teacher  
E-Learning  
Used the software for: I used a free trial

### "Easy to use, helpful support, free trial version: recommended"

December 9, 2024

4.0

I wanted to try out a new mailer and this was the only one offering a free version. Also I find it structured in an intuitive way and it is easy to navigate. I had a good experience with the support team and the problem was solved within 2 hours.

Pros

easy to use, intuitive, friendly and helpful support.

Cons

The content editor organises the text into blocks. For instance I cannot select the whole text, but only a single block (a single paragraph). I find it easier to have a text field behaving similar to how it is in active campaign or a plan document. I cannot edit the content of a scheduled campaign. I need to cancel the schedule first, go back to drafts, edit and reschedule. There is no option (or I can't find it) to edit the list of recipients once you have done so at the beginning of a new campaign.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

AC was too expensive considered my activities.

Review Source

BG

Beverly G.  
Founder and Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] is amazing!"

December 13, 2024

5.0

Thanks so much, \[sensitive content hidden\]! you have made this process super seamless and sooo helpful I mean, look at all the things I was missing/needed to tweak... Without your help, I would be crying and giving up and walking away. You have made my day so much better. Thank you and Glory to the most High God for sending you today!

Pros

Amazing customer support - need I say more!

Cons

nothing so far - I have had what I needed in terms of documentation, videos and support to help my navigate through the system.

Review Source

TR

Tanya R.  
Creative Director  
Design  
Used the software for: 1-2 years

### "The best free option "

December 16, 2024

5.0

Mailerlite is great. I usually recommend it to my clients who are just starting their business because its free plan is so good. It’s really easy to segment your audience and has a good range of capabilities.

Pros

Their free plan offers a fantastic range of features, including automations so it’s very useful for creating a sales funnel and delivering free ebooks if you’re just starting, and don’t have enough of an email list as yet to justify a paid plan. And when you do upgrade its features are great.

Cons

The design capabilities aren’t the greatest and the interface is a little clunky until you get used to it.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I wanted a free option that would allow me to set up an automation to deliver my free ebook

Review Source

Olivia H.  
Owner  
Publishing  
Used the software for: 2+ years

### "Good product for price"

January 11, 2025

4.0

Overall a very good an intuitive product for newsletter marketing

Pros

Ease of use and abilities to create automations.

Cons

Cost increase and insistent migration to new versiono

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost was the major factor in switching to Mailerlite

Review Source

DG

Derek G.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Efficient for email marketing campaigns"

April 8, 2025

5.0

MailerLite had issues with email bounces which led us to explore alternative solutions

Pros

The platform provided email marketing capabilities and was user-friendly to implement

Cons

Due to email deliverability challenges, we ultimately switched to different email marketing platforms

Review Source

Response from MailerLite

April 9, 2025

Thank you for your feedback, Derek! We're glad to hear you found MailerLite user-friendly for your email marketing campaigns. While we take pride in our strong deliverability rates, we completely respect your decision to explore other options. We wish you the best in your future email marketing journey, and if you ever decide to give us another try, we’d be more than happy to assist you! 

PK

Philipp K.  
Manager  
Education Management  
Used the software for: Less than 6 months

### "Great E-Mail and Landingpages with Stripe payment integration :-)"

December 16, 2024

5.0

Pros

Perfect Support, Powerfull E-Mail campaings, Landingpages, and payment integration with Stripe :-)

Cons

Nothing so far :-) No complains, keep on improving the quality of the products

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Looks better and is much cheaper than Mailchimp

Review Source

BU

Ben U.  
Mailer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Awesome automation, great delivery. "

October 24, 2024

5.0

Creating email campaigns with MailerLite is a breeze. I can drag and drop elements to design my newsletters, and they end up looking professional without needing to know any code or design skills. The automation feature is a lifesaver too! I’ve set up automated emails based on what my subscribers do (like clicking on a link), and it’s helped keep my audience engaged.

Pros

The interface is clean and simple, so I didn’t have to spend ages figuring things out. I love how everything is organized, whether I’m setting up a new campaign or checking how my emails are doing. They have great automation features

Cons

When I first started some of it was a bit clunky and unclear, but since then its much easier now. Some of the templates could have more design options

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Ease of use and great price. Also the automation is very good.

Review Source

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