# Page 71 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 71 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1751-1775 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RC

Rishab C.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Mailerlite - Review"

April 2, 2020

4.0

I could reach my users in a much more involved way. The problem was it costed way to much for the value I would receive.

Pros

I really enjoy how I was given a set of templates to create an email campaign and it was simply dragging and drop software.

Cons

I hate how I'd have to get premium to use more intricate drag and drop models. I think it costs way too much.

Review Source

Response from MailerLite

April 10, 2020

Hello Rishab, Thanks a lot for your feedback! Sorry to hear that you felt like the value you are receiving is too low. However, I am happy to tell you that free and paid clients get to use the same drag & drop editor with the same functionality. If you have any question regarding the functionality of our features or have any suggestions on how to improve it, please reach out to us at support@mailerlite.com Thanks again!

DH

Dave H.  
Guitarist  
Music  
Used the software for: 1-2 years

### "Mailerlite"

November 15, 2022

5.0

Great

Pros

It's so easy to use and the features available on the free package are amazing.

Cons

Not being able to have the reCaptcha tick box on a separate page after someone has signed up - it has to go on the same page as the form which looks messy.

Review Source

IT

Irina T.  
Blogger  
Writing and Editing  
Used the software for: 6-12 months

### "Perfect customer service"

September 17, 2021

5.0

Pros

Every time I contact customer service, I get my problem solved.

Cons

Automation is a bit complicated for me as a beginner, but thanks to videos and excellent customer service, everything works out perfectly!

Review Source

Response from MailerLite

October 4, 2021

Super happy to hear you have had amazing support from us. The MailerLite Academy might also help you dive into the automation more. Have a look here: https://academy.mailerlite.com/

GG

Greg G.  
Director  
Music  
Used the software for: Less than 6 months

### "Great experience with mailerlite so far"

June 12, 2023

5.0

Pros

Ease of use of feature, technical support so far

Cons

Nothing as of yet too early to say yet .

Review Source

KWQ

Ketty Wanda Q.  
Communication Manager  
Research  
Used the software for: 6-12 months

### "Excelente plataform for brand positioning"

January 27, 2022

5.0

Pros

Its a really easy platform, that comes with lots of features that allow for better brand positioning and recall.

Cons

Most emails go to spam folder, although users are waiting on the email, thus losing their effectiveness.

Review Source

Response from MailerLite

February 1, 2022

Hi Ketty, get in touch with our support team as they might be able to figure out why it is ending in the spam folder - we might be able to find a solution for this with you.

MC

Melissa C.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Affordable Advanced Features and Modern Interface"

November 16, 2022

5.0

While the base paid tier is more affordable than competitors, MailerLite also offers a more generous discount to nonprofits.

Pros

The free plan offers more options than other email marketing platforms, while the first paid level is affordable and feature-packed. The diverse automation, integrations, page builders, and settings are a powerful draw to MailerLite and to make the upgrade to a paid tier.

Cons

An all-around positive experience. I have yet to find fault.

Review Source

MC

Miranda C.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "First Time User"

May 29, 2021

5.0

The support staff are fabulous and respond quickly.

Pros

I'm new to mailerlite and I'm not techy at all. Although the software has a few limitations, it's incredibly easy to operate and put together a landing page and a functional website. If I can do it, anyone can.

Cons

I wish the text and image boxes could be resized on the page with handles. The content chunk margins leave too many wide empty spaces. Also, I need more help on adding links to each button.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Reviews from other users. Most consider this software easier to use. I'd agree.

Review Source

Response from MailerLite

June 1, 2021

We love to hear how easy it was to work with - it's been always our goals to cater and make everyone an email marketing expert. Thank you for the review Miranda.

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Just what I needed for my email campaigns"

April 14, 2019

4.0

It gives me all the opportunities I would expect to get from such a software. Support is nice and helpful.

Pros

Drag and drop featres are awesome. Everything look neat and easy to undersatnd from the first glance. UI is pleasant to work with/

Cons

Updates not always run smoothly. But support do their best to be with clients during those moments.

Review Source

PM

Paras M.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Quick, easy and good free tier"

November 18, 2022

5.0

It has been good. Also, we got prompt response from their support team as well (one \[SENSITIVE CONTENT\]).

Pros

Mailerlite is what its name is. It's a lite email management system with most essential features. We also use another heavy email management system, but mailerlite has been our favorite due to its easy UI, useful features and high reliability.

Cons

They can introduce a Holiday Automation feature, wherein you just enter the dates and groups and the same email could be sent to all in the groups on those dates.

Reason for choosing MailerLite

We were considering a lot of options, but the trial/free plan of Mailerlite made most sense for our requirements. Overall, we're happy with it.

Review Source

TC

Traci C.  
Marketing and Development Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "MailerLite Review"

June 16, 2023

4.0

Pros

I simply wanted to comment on their customer service. I needed some assistance, and they solved the issue immediately!

Cons

I would appreciate a little more creative freedom.

Review Source

San Diego S.  
Mobile Application Developer  
  
Used the software for: 6-12 months

### "removed list"

November 14, 2017

1.0

Cons

nothing cuz they removed my list and when i ask for support they transfer me to someone who doesn't know English

Review Source

RS

Rasmus S.  
owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Search no more"

May 28, 2022

5.0

I feel in a safe haven.

Pros

Eager & diligent Help Desk, always there when I need it.

Cons

To write and compose Newsletters sometimes is a drag. The Text switches fontsizes, spaces and line breaks absolutely randomly.

Review Source

Response from MailerLite

June 2, 2022

WE LOVE BEING CALLED A SAFE HAVEN. Thank you for being part of our community, Rasmus.

KB

Keith B.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "starting out"

November 4, 2022

5.0

getting ready to go live. EXCITED!

Pros

fairly easy to use. a little bit of learning curve but the tutorials and videos are great! The on-line chat is wonderful! the staff spots the problem quickly and helps me make the changes.

Cons

wish they had an easier way to link to downloadable files, but easy work around is available.

Reason for choosing MailerLite

loved the integrated website/landing page/email automations.

Review Source

HC

Henry C.  
author  
Writing and Editing  
Used the software for: I used a free trial

### "I could not have done it without the helpful and patient customer service."

February 22, 2023

5.0

Pros

The software is easy to use. I am very much a novice. The customer service team helped me with the rest.

Cons

I have not found anything yet. I have only been using it a little while and have not come across anything I want that it does not offer.

Reason for choosing MailerLite

It seemed to fit the type of business I am trying to grow. A simple writer's blog.

Review Source

MD

Michelle D.  
Podcaster  
Religious Institutions  
Used the software for: I used a free trial

### "I was having an issue with your software to be honest, but..."

November 5, 2022

4.0

Customer Service Agent \[SENSITIVE CONTENT\] was so helpful and fixed me right up. Thanks \[SENSITIVE CONTENT\]

Pros

This is not as easy to use as I was hoping but I was able to figure most of it out.

Cons

When I was working on my animation it was having an issue where it wouldn't let me activate my automation and I couldn't figure out why.

Review Source

BT

Bram T.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Perfect help"

November 10, 2022

5.0

perfect

Pros

Easy to use and simple for non-pc freaks

Cons

Easier to change contacts or a list with contact

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

More expensive

Review Source

MC

Melissa C.  
Jewelry maker  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Thank you !"

September 29, 2022

5.0

Pros

Great design and fonctionality. This is simple to start with. Everything is well ex plaines, thèse always à vidéo to help you through any steps. \[SENSITIVE CONTENT\] help me via thé helpcenter to fix a problem i had. Very clear and taughtfull.

Cons

The template are not automaticly updated while Working on a automation.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

I was recommanded to use a better tool for my business

Review Source

RG

Ryall G.  
Wellness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Level up your Buisness"

November 23, 2021

5.0

Pros

I love how easy it is to use. I'm not computer savvy but this was simple. Your video tutorials and support are excellent. I love the way it looks as well. Esthetic.

Cons

Nothing at all. It's really well put together.

Reason for choosing MailerLite

Above

Review Source

Response from MailerLite

December 1, 2021

Thanks a lot, Ryan! I will let our lovely Marcin (our great teacher) what you think of his videos.

AR

Amber R.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Saved Money and Increased Open/Click Rates"

February 18, 2022

5.0

EMails are created faster, look nicer, deliver quicker and have a much higher open rate.

Pros

The price is half what I was paying with MailChimp

Cons

No cons yet. But if I find anything I need help with, the customer service has been great.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

DR

David R.  
Media buyer  
Education Management  
Used the software for: Less than 6 months

### "New user and really happy with"

September 29, 2022

5.0

Friendly user, good value overall

Pros

I am coming from Convertkit and I cannot be happier for the desition.

Cons

i have not detected anything bad from it

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

The dont track openers from automatizations

Review Source

AB

Angela B.  
Founder  
Insurance  
Used the software for: Less than 6 months

### "Un ottimo tool di Email Marketing!"

February 29, 2024

5.0

Pros

Facilità d'uso e completezza delle funzionalità.

Cons

Se ci fosse anche la versione italiana sarebbe perfetto.

Review Source

MS

Mathilda S.  
Artist  
Music  
Used the software for: 6-12 months

### "The quickest customer support ever!"

January 29, 2022

5.0

Pros

How it's easy to use and their customer service

Cons

The Sites Plus trial, to check the integration via Stripe, but already forwarded to their team

Review Source

CM

Ceylan M.  
Speech Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great for new starters "

April 6, 2022

5.0

Very good experience. I have asked for help on 2 occasions and on both the customer service has been impeccable. They really understand my problem and are able to look into it and sort it out. They are also very friendly and approachable and reply quickly.

Pros

I like that it is intuitive and easy to use. I am using it to collect subscribers, so have been able to make a landing page and set up automated emails. I am a small business (just me) and so can't afford to pay monthly. However this software has allowed my business to look more professional without having to buy the paid subscription

Cons

Nothing, there's a few features I haven't explored so haven't found any cons

Review Source

Response from MailerLite

April 19, 2022

Hi Ceylan, what a beautiful profession you have! Glad to see you were able to try out our landing page. We would love to ask you a few more questions about this. Feel free to reply if you want to have a chat.

VR

Verified Reviewer  
Founding Director  
  
Used the software for: Less than 6 months

### "We switched to Mailerlite and couldn't be happier. "

December 14, 2017

5.0

Pros

I had been working with a much larger company before switching to a medium-sized company that was able to beat the big one on price. I moved to Mailerlite because I was able to test out all the features with their free plan and realized that it did everything the big company's software did and cost even less than the medium-sized one. Mailerlite is a young and innovative company that is managing to match larger companies on features and beat them on ease of use, price and support.

Review Source

JA

Jill A.  
Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great First Experience"

March 10, 2023

5.0

Impressed with the service!

Pros

Very efficient and helpful support when experiencing issues with my mailing list migration

Cons

The migration was a little confusing but I got there in the end!

Reason for choosing MailerLite

Recommend by my web designer

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because Mailchimp implemented a paid service for more than 500 subscribers

Review Source

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