# Page 72 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 72 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 72 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1776-1800 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Simi A.  
Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Amazing platform. Flexibility and Ease of use in unmatched!"

October 7, 2023

5.0

Pros

The automations are quite straightforward and easy to use. It was also easy to migrate our account

Cons

Nothing to add here really. Currently satisfied with the product.

Review Source

VR

Verified Reviewer  
Brand Manager  
Retail  
Used the software for: 1-2 years

### "MailerLite Review"

March 13, 2019

4.0

Pros

Quick to use. Drag and drop functionality makes it easy to use and create newsletters. Shifted to MailerLite after using MailChimp and it was easy

Cons

MailerLite got blocked by SpamHaus for a few days and in my eyes that was a roadblock to the success of the software and compromised integrity.

Review Source

WR

Wendy R.  
VA  
Research  
Used the software for: 6-12 months

### "Easy to use and very good helpdesk"

November 11, 2022

5.0

Pros

MailerLite is easy to install and to use, very clear how to video's. When I encountered issues due to a new website domain the ML team was very helpful. They make sure that you can go forward.

Cons

There is nothing we dislike, so no idea what to say here.

Review Source

dM

david M.  
director  
Automotive  
Used the software for: 6-12 months

### "Excellent"

June 10, 2022

5.0

incredibly helpful support team.

Pros

Simple and easy to use. Fantastic after sales support. very happy.

Cons

None so far. Very pleased with the platform.

Review Source

SG

Sean G.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Excellent email marketing software "

January 31, 2023

5.0

I am now setting up campaigns, scheduling them and actually making sales. It friggin worked! Mailerlite has been super helpful, if not not essential in making this happen.

Pros

I love how user friendly the dashboard is and how advanced the features are like split testing, auto-resend, and setting up groups and segments.

Cons

It is a little difficult to contact help -- it forces me to log out and go into their help library of articles (which I hate), and then find a way to contact support. I wish I could just contact support from my email marketing dashboard.

Reason for choosing MailerLite

Lot's of good customer feedback, especially in my Thinkific Facebook community.

Review Source

AP

Annalisa P.  
Blogger  
Utilities  
Used the software for: Less than 6 months

### "Ottimo prodotto "

March 25, 2023

5.0

Ho creato un modulo di iscrizione alla newsletter e collegato un'automazione di mail in modo facile e funzionale, sono molto soddisfatta.

Pros

Facile da usare, molto personalizzabile e soprattutto un servizio di assistenza in chat che funziona e aiuta davvero con persone reali che rispondono non risposte vaghe preconfezionate. Consiglio assolutamente

Cons

Per ora mi piace tutto, forse ho trovato solo un pò di difficoltà perche uso elementor ma l'assistenza mi ha subito risolto

Reason for choosing MailerLite

Su consiglio di una blogger che seguo

Review Source

DW

Daniel W.  
Executive Producer  
Media Production  
Used the software for: I used a free trial

### "Really Helpful"

May 17, 2022

5.0

Really good.

Pros

For a non-tech person like myself with very little time, the support staff are patient, knowledgeable, and super friendly. Plus, they are always available. Excellent customer services.

Cons

The interface is a little confusing in it's layout and it takes time to get to know where eveything is.

Reason for choosing MailerLite

I had used it before years ago and found it good to use.

Review Source

Response from MailerLite

May 20, 2022

Thank you for sharing your experience with us Daniel.

PR

Philippe R.  
Author  
E-Learning  
Used the software for: Less than 6 months

### "Excellent platform with very good support"

March 8, 2023

5.0

Great so far

Pros

Ease of use and completeness of the features

Cons

Testing "for real" was a bit of a guess work.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is more limited in its mailing options and far more cumbersome to work with.

Review Source

AK

Arta K.  
Social media manager  
Farming  
Used the software for: Less than 6 months

### "Thank you Alex"

October 4, 2022

5.0

Pros

Easy to use, great user experience, great customer support.

Cons

The login process is bit annoying with the confirmation code all the time.

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

VR

Verified Reviewer  
Freelancer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Decent Option for Email Marketing "

June 30, 2021

4.0

Good integration with Shopify, allows me to get in touch with customers and send specialized offers and newsletters.

Pros

I like the email builder itself - it is smooth, easy to use, and has a good number of block options to create a good email.

Cons

Not the biggest fan of the fact that you can't copy templates to different accounts - I end up having to recreate templates from scratch.

Review Source

Response from MailerLite

July 2, 2021

Hi there, we appreciate you writing down your experience for us - we will make sure to keep such feedback in mind.

AH

Amanda H.  
Director  
Education Management  
Used the software for: 6-12 months

### "Love Mailerlite"

February 22, 2024

4.0

I'm not a tecchie, so I enjoy the ease at which I can build a campaign and make it look beautiful. It's pretty straight forward!

Pros

Love that it is nicely visual and easy to adapt

Cons

Very frustrated with undo option - does not always undo what you have just done. Also, so want a 'copy section' feature, where I can copy a certain section from one campaign to another

Review Source

CR

Carmen R.  
Marketing  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to set up, lots of options and very user friendly"

October 4, 2022

5.0

Pros

I have been using MailerLite -the classic version- for a while. It works perfectly fine and meets all the needs for a small business like ours. I have set up a new account with the new MailerLite version and it is even better, nicer interface and as easy to use as the old version. The support team is very efficient and helpful.

Cons

To switch my account from the old version to the new one, I was advised I would lose some of the information

Review Source

KL

Krishna L.  
CEO  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Great deliverability"

December 30, 2019

5.0

Good to use if you are starting out since it's free up to 1000 subscribers and still relatively cheap once you start paying.

Pros

Great deliverability! My emails are not going to spam or promotions tab. It's easy to use, and not buggy and slow.

Cons

Automations are quite simple. Not as extensive as ActiveCampaign, but still a better experience than Mailchimp.

Review Source

RE

Ruth E.  
Children’s book author and publisher  
Publishing  
Used the software for: Less than 6 months

### "Great customer service each and every time."

January 20, 2023

5.0

Excellent!

Pros

The ease of use of mailerlite is what someone like me, who has no marketing or computer background, loves!

Cons

I wish the templates were a little more customizable.

Review Source

MS

Manuel S.  
Marketing Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Great Customers Assistance"

May 18, 2022

5.0

Pros

Easy to use, intuitive, clear and functional.

Cons

The tab subscribers beacause there is a bit confusion between subscribers active, unsubscribers, forgotten, deleted...

Reason for choosing MailerLite

Price, semplicity to use, little html knowledge required, quality landing page with necessary functions

Review Source

Response from MailerLite

May 20, 2022

Hi Manuel, we'd love to dive more into your feedback about tab subscribers - feel free to reply with details if you want to elaborate this. Thank you!

JF

Jessica F.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "I love MailerLite!"

February 10, 2024

5.0

Pros

So easy to use, great value for the money. I love the automations.

Cons

Nothing, everything so far has been fantastic!

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix has no automations and I love that mailerlite let’s me send unlimited emails every month.

Review Source

SK

Svitlana K.  
Self employed  
  
Used the software for: 1-2 years

### "I like your software, I've tried a lot of different things and they are all complicated for me"

March 27, 2018

5.0

Pros

I am a "blond woman user" and I do not understand new programs and products. Usually, I need to be shown to me or explained how to use it. In your software, I understood without help! It is very cool! And very simple, and very intuitive. It's very humiliating when you do not understand what other people understand. With your program, I do not feel like a "kettle" or a fool. It is very important for me.

Cons

sometimes I annoyed support. I can not use some new features because their descriptions are not in Russian

Review Source

NI

Norma I.  
Entrepeneur  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great support"

June 22, 2022

5.0

Pros

I greatly appreciate the chat support , and use it frequently. The customer service team is very knowledgeable and are always nice!

Cons

that you can not overlay the blocks to create a 3D picture. Have pre-written templates (emails, freebie, welcome, Thank you etc...) like Flodesk

Review Source

Amarildo R. F.  
Idealizador e Organizador do Congresso de Meio Ambiente e Sustentabilidade (CONMAS)  
  
Used the software for: 6-12 months

### "Great email marketing software"

February 19, 2017

4.0

I am really enjoying using this email marketing software. Simple, cheap and efficient! Furthermore you can use the free account up to 1000 contacts. I Recommend!

Review Source

JC

Joseph C.  
Brainbook Library Manager  
Online Media  
Used the software for: 6-12 months

### "Great Customer Service"

November 10, 2022

4.0

Pros

\[SENSITIVE CONTENT\] helped me right away. I appreciate not waiting hours for a response from customer support

Cons

Nothing at the moment.....adding characters to exceed the minimum required for this field.

Review Source

MK

Max K.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fab Customer Service"

May 19, 2021

5.0

Pros

I want to leave a customer service review for \[SENSITIVE CONTENT HIDDEN\]. I was really struggling with understanding some options in forms within mailerlite. \[SENSITIVE CONTENT HIDDEN\] was brilliant in not only helping me understand but get hands on with sorting the problem I was having.

Cons

Nothing to add here for this section, thanks

Review Source

Response from MailerLite

May 26, 2021

Hey Max, you have the cutest website! I love the colour scheme you have chosen and the amazing font - very inviting. Thank you for sending so much love to us and our team.

EV

Elma V.  
owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "support just solved my issue"

May 18, 2021

4.0

Very much like it.

Pros

Software is easy to use. And it has great support

Cons

I cannot think of anything at this moment.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

had a training where they also used mailerlite

Review Source

Response from MailerLite

May 26, 2021

So great to hear other our using MailerLite to teach on how to become email marketing experts. Thank you for leaving us such a lovely review Elma.

EO

Emer O.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "Farewell Mailchimp"

October 5, 2022

5.0

Seamless. Can't believe I overpaid with Mailchimp for so long. This feels like a very welcome change. Big thanks to \[SENSITIVE CONTENT\] also for her help.

Pros

It's just so easy to use. 10/10 for user friendliness.

Cons

It could be more visually appealing I guess

Reason for choosing MailerLite

I kept hearing from others about how good it was.

Review Source

Response from MailerLite

October 10, 2022

Welcome to have you aboard Emer!

AL

Alex L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "\[SENSITIVE CONTENT\] From Support is Helpful"

October 12, 2022

4.0

It has been good so far. Excited to see how it goes and if it is my long-term solution.

Pros

I like everything about this software so far. The segmentation by groups and email builder especially.

Cons

The verification of sending domains. Had tons of trouble getting that set up, but \[SENSITIVE CONTENT\] from support was able to help me out.

Review Source

KC

Kate C.  
Administrative Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "User Review"

July 3, 2023

3.0

Pros

Allows us to send professional looking emails

Cons

There are very few templates out there compared to things like Canva, mail chimp. Also, there is little ability to edit visual components (i.e. positioning, size) on the templates

Review Source

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