# Page 74 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 74 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 74 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1826-1850 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Ayesha K.  
Business Coach  
Marketing and Advertising  
Used the software for: I used a free trial

### "Not sure"

June 16, 2023

5.0

Easy to navigate around your website, friendly & helpful communication with your team

Pros

Customer support/service was efficient and prompt

Cons

None that I have experienced to date so I cannot really say

Review Source

TM

Tiffany M.  
Feelgood Specialist  
Writing and Editing  
Used the software for: Less than 6 months

### "So happy to have found you after an endless search"

November 3, 2017

5.0

a sigh of relief. motivation to grow my list, now that I have a program that doesn't frustrate me

Pros

It has everything I've wished for: 1. starts free (helps to grow the biz with ease) 2. can use my custom domain name on landing pages 3. buttons that link to pop-ups 4. the url of each form is given, not just the code 5. layout/design - similar to convertkit but somehow easier 6. capabililties - groups, tags etc. 7. user friendly

Cons

honestly nothing yet. I suppose I'd say the landing page is a bit finicky, and would be nice to have more design options, but having said that - you're not a website - so I think it does great for what it is.

Review Source

SD

Sharon D.  
Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Great Customer Service"

February 27, 2023

5.0

Very helpful to resolve all of my "newby" questions.

Pros

I am new to websites and email marketing and management! So I rely on customer service to help me as I learn. Mailerlite Customer Service has been patient with my lack of knowledge and given me clear instructions to resolve my question.

Cons

Seems like all of the tutorials and documentation assume that you already know the language and process. I could use some introductory comments as concepts are addressed the first time in a tutorial so I can learn the meaning of the language I am using!

Reason for choosing MailerLite

They have the best free plan. It will likely be plenty to see me through my first year or so.

Review Source

LT

Louise T.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "Great support"

November 9, 2022

5.0

Great support

Pros

Ease of implementation and functionality

Cons

Can't think of anything at this point in time

Review Source

aM

anaclara M.  
diseño textil y moda  
Alternative Medicine  
Used the software for: I used a free trial

### "muy buen producto"

October 5, 2022

3.0

muy positiva, recien empiezo a usarlo.

Pros

que es facil de usar y que tiene chat donde recibis asistencia

Cons

no encuentro nada malo aun, cuando no se que pasos dar consulto con alguien por el chat

Review Source

Response from MailerLite

October 10, 2022

Thank you so much, Anaclara.

LP

Luis P.  
BTA  
Biotechnology  
Used the software for: I used a free trial

### "Mailerlite como hacer mucho de forma sencilla y barata"

November 14, 2022

5.0

Estoy aprendiendo usando los videos en " related videos", por mi cuenta y con la ayuda del "Customer Service".Todo un 10, seguid así.

Pros

La cantidad de posibilidades que ofrece la plataforma, lo intuitiva que es, rápida al generar los templates y campañas deseadas.

Cons

Aún tengo que adentrarme más en la plataforma para encontrar errores serios o quejas.

Review Source

MH

Marie H.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Love, love, love MailerLite!!!"

June 3, 2021

5.0

What can I say? I recommend them to eberybody!

Pros

Oh my God. I especially love the totally EXCELLENT customer-service. As a matter of fact, it’s the best I’ve ever had!

Cons

Don’t really know. Am I forced to come up with something?

Review Source

Response from MailerLite

June 16, 2021

Oh my goodness, Marie! We're about to blush of how amazing and kind your review is. We give you a virtual hug from our end with a lot of appreciation for being part of our community.

IA

Isis A.  
Soul Energy Mentor  
  
Used the software for: Less than 6 months

### "AWESOME!! I love Mailerlite!"

November 22, 2016

5.0

After years of being frustrated paying monthly for mailchimp while building my super small online business, I found Mailerlite. The free service up to 1,000 subscribers is incredible, and their customer service is amazing, prompt, and very professional. They continue to add services, and I love the ability to create web forms like popups, squeeze pages, and I even make sales pages with them. It's a nice, light interface, super easy to use. I only gave 4 stars fro ease and features simply because they're constantly improving, and the subscriber targeting process is a little more complicated at the moment. But customer service walked me through it, and took my suggestions for adding more targeting features. Overall, I'm super impressed and I refer all my friends to Mailerlite!

Pros

Free up to 1,000 subscribers, including autoresponders and customizable web forms are great features for newbie business people!

Cons

Very small point here, but Mailerlite could add a few easier to find options for targeting subscribers based on their activity, such as non-opens, clicks on links, etc.

Review Source

Response from MailerLite

November 24, 2016

Hello Isis, thank you so much for your great review! It means a lot to our team :)

CA

Corrin A.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very happy!"

January 10, 2023

4.0

Very happy. But wishes the form building and design features were a little easier.

Pros

It is a free service, has all the features that I need and my email marketing looks very professional

Cons

Designing my site pages is glitchy and more difficult to design new pages. And it's response rate is a slow.

Review Source

Chelsea D.  
Blogger + Social Media Influencer  
  
Used the software for: 1-2 years

### "Never regretted switching from mail chimp"

March 27, 2018

5.0

Pros

Ease of use, can create opt in buttons, landing pages, etc. I love the inexpensive price point and everything is very user friendly.

Cons

Honestly can't think of a con. I hated Mail Chimp and Leadpages and MailerLite was so much easier to use.

Review Source

JC

Jan C.  
Author  
Publishing  
Used the software for: I used a free trial

### "Mostly intuituve for complete novice"

July 20, 2021

5.0

Good

Pros

Just a few things to get used - like where to type and what triggers work for what emails but otherwuse great and works well with Story Origin too.

Cons

See above Plus this review form \_ too many questions!! Simplify this.

Review Source

Response from MailerLite

July 26, 2021

Hey Jan, thank you for your review. If you have any questions about how some features work, just get in touch with support@mailerlite.com, and they're able to help you out.

VH

Viviana H.  
Administrativo  
Government Administration  
Used the software for: I used a free trial

### "Cómo crear campañas de forma fácil"

April 12, 2023

5.0

MailerLite se integra con una variedad de herramientas y plataformas, lo que te permite conectarlo con tu sitio web, redes sociales y otras herramientas de marketing. Es genial

Pros

Me proporciona información sobre cómo se desempeñan mis correos electrónicos, incluyendo la tasa de apertura y de clics, lo que te permite ajustar tus estrategias de marketing para mejorar el rendimiento.

Cons

ciertas limitaciones en términos de personalización de plantillas de correo electrónico y la necesidad de una mayor integración con otras herramientas de marketing.

Review Source

TS

Takesure S.  
Marketing Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "MailerLite is user friendly"

July 28, 2021

5.0

with this software I can easily manage my existing clients as well as new subscriptions. In brief it's email marketing made easy

Pros

MailerLite is user friendly and also it is very simple to design campaigns

Cons

MailerLite is user friendly and also it is very simple to design campaigns

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

For me it wasn't to use these systems.

Review Source

Response from MailerLite

August 3, 2021

Thank you for your review!

RW

Rea W.  
CEO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Issue to connect my website to mailerlite account"

November 2, 2022

5.0

I could not connect the API key. Really ennoying. I tried so long prior contacting you. Then \[SENSITIVE CONTENT\] helped me out in a couple of minutes. Absolutely excellent support, Thanks a lot

Pros

It's easy & streight forward to use. I really like this product a lot, though I still need to discover all the functions. I just subscribed today for a free trial

Review Source

DG

Dariusz G.  
Co-ordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent service"

January 27, 2022

5.0

Pros

It is good value for money and has a very generous free pier. Very easy to use and customise, according to the needs. The service is really fast and reliable - I had a problem with a confirmation page not showing up, and it was solved very quickly.

Cons

I haven't found any cons yet. All works just fine.

Review Source

Response from MailerLite

February 1, 2022

Hey Dariusz, thank you for sharing your experience. We would love to know more about the non-profit you work with. Send us a reply, and we can have a little chat!

TS

Tiny S.  
Author  
Writing and Editing  
Used the software for: 6-12 months

### "Customer service Live chat"

October 8, 2022

5.0

Pros

I sent my weekly newsletter, but got one link wrong. Not realising I could get it straightened out I randomly asked the question by using the lice chat for the first time! I was helped within two minutes and very grateful for it! Thank you \[SENSITIVE CONTENT\]!!

Cons

Not as many layout options as other services.

Review Source

ES

Emily S.  
Writer  
Entertainment  
Used the software for: 1-2 years

### "Great Newsletter Service"

October 15, 2019

4.0

For the price per subscriber, Mailerlite is a great marketing tool.

Pros

\- The pricing is excellent - Support is quick to respond to tickets - It's simple to design and send a newsletter

Cons

\- You must have an email at your domain name to register an account - Mail often ends up in spam boxes

Review Source

Gavin W.  
Sales & Marketing  
  
Used the software for:

### "Solid product!"

March 8, 2018

4.0

Pros

I have tested out mailer lite for a short period of time and I really like how intuitive and easy to use it is.

Cons

There no glowing cons, however, it does not have all the features and functionality of the big guys in the industry.

Review Source

RK

Raveen K.  
Founder  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Customer Support"

May 19, 2022

5.0

Pros

I have just started using it. SO my experience is minimal. But being a novice, I had to contact support on two occasions.. On both occasions they were efficient, friendly and quick to understand my issue. I'm thankful!

Cons

At this point in time, I have not used it long enough to have encountered a con

Review Source

Response from MailerLite

May 20, 2022

Welcome to the community, Raveen! Glad to have you with us.

JG

Jolanda G.  
Owner  
Human Resources  
Used the software for: 2+ years

### "Emailmarketing"

September 26, 2022

4.0

Is great. Easy to use and the helpdesk is great

Pros

the automation and making campaigns is great

Cons

The ability to use tags when segmenting is missing

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

To complicated

Review Source

eC

eric C.  
Responsable  
Animation  
Used the software for: 2+ years

### "Un outil facile pour promouvoir des projets d'intérêt général auprès de différents publics"

January 28, 2022

5.0

Mailerlite a un service de conseil très efficace.

Pros

Un outil facile d'utilisation, sûr et dont le résultat plait. Les statistiques sont très utiles.

Cons

Je ne vois pas d'inconvénients majeurs. S'il y a eu souci , la structure a pu trouver une solution qui me convenait.

Reason for choosing MailerLite

l'efficacité

Review Source

TP

Tadej P.  
Entrepreneur  
Education Management  
Used the software for: I used a free trial

### "Ease of use"

October 6, 2022

5.0

Pros

Free trial up to 1000 subs and ease of use.

Cons

I don't know yet. New user.

Review Source

Response from MailerLite

October 10, 2022

Welcome to our community, Tadej. We have a great Facebook group with many of our users helping and supporting each other. Would definitely recommend joining and be part of our wonderful community :)

Nola J.  
Customer Success  
Real Estate  
Used the software for: I used a free trial

### "Stellar Offering"

May 23, 2022

5.0

Pros

Designing an email is quick and easy with MailerLite. I also like the clean look and feel, it really pushes you towards modern layouts and design schemes. However, the most impressive part of my engagement with MailerLite has been their support team, specifically \[SENSITIVE CONTENT\]. He has provided timely and effective responses, which has far exceeded my experience with competitors.

Cons

I think it would be cool to have a way to make quotes stand out some sort of special formatting for them.

Review Source

MD

Mathilde D.  
Marketing manager  
Design  
Used the software for: Less than 6 months

### "Easy way to automate your marketing emails"

July 26, 2021

5.0

Pros

Mailerlite is the most effective tool to create your marketing emails campaigns. The customer support is very fast and I truly appreciate the way they helped me!

Cons

Maybe some tools are complicated to use at the first time but the customer support is here to help you.

Reason for choosing MailerLite

It was recommanded by others companies.

Review Source

Response from MailerLite

July 29, 2021

Hi Mathilde, we're glad to hear that even though you fund some tools complicated that our support team has been to help you out. We also have a MailerLite Academy should you not know this yet - might help to learn things at your own time as well. - https://academy.mailerlite.com/

RD

Renee D.  
Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Best Best Online Support!"

December 31, 2020

5.0

I needed a way to communicate to the people who have helped out our watershed

Pros

I am not at all good at learning new stuff on computers but wanted to thank the folks who had helped us all year. We are a new non-profit all volunteer watershed group. I just googled and found you guys--And then I struggled to put the Holiday letter together and very angrily started chatting with the help folks--and OMG they were so helpful--almost non-stop for many hours--and I got my mailing put together and was proud of it and sent it out. I do not know if another site would have been easier but for a fact I could not have had better help and responsive and good help is the mosr important thing to me and so I am now a loyal user forever!

Cons

Dunno if others are easier softwares so i can't say

Review Source

Similar Products

Featured