# Page 75 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 75 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1851-1875 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ID

Igor D.  
Owner  
Sports  
Used the software for: 2+ years

### "Great added value to my business"

November 16, 2022

5.0

Pros

Ease of use, has all I need, great customer cervice

Cons

All good so far.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailerLite is way better product with much better customer service.

Review Source

DG

Dee G.  
Author  
Writing and Editing  
Used the software for: 6-12 months

### "Friendly introductory first sentence"

January 16, 2022

5.0

good

Pros

easy to use, but i still require help to activate

Cons

more to learn, not easy to change over from one to another

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

recommendation from add adgency

Review Source

Response from MailerLite

January 21, 2022

Hey Dee, we have a great MailerLite Academy that can help you become an email expert and some great blog resources on how to transition from one to the other. Have a looksie, in case you haven't done so already - https://academy.mailerlite.com/

BC

Ben C.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "They Have Pathetic Customer Support"

March 9, 2020

3.0

Pathetic; my account was approved and suddenly unapproved. After contacting the useless customer support, all they could do is ask me to use another service provider. Complete rubbish!

Pros

User Interface is ok. Nothing else! Customer support was bad.

Cons

Customer support and their use of algorithms for determining accounts to approve should be their failing point. I don't see them growing much with this level of rigidity in their early stages! Overall, would not recommend anyone to waste time with this...so many better alternatives for the same value with far more functionality and better email deliverability.

Review Source

Response from MailerLite

March 16, 2020

Hello Ben, I am sorry for the inconvenience you've experienced due to the approval process. I've looked into your account one more time and approved it. You are free to use it! If you have any other questions or concerns, you can always reach us at support@mailerlite.com Thank you, Paul

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Alternative to a paid product"

October 27, 2019

5.0

I used MailerLite when I first opened my business. It was an inexpensive way to send out a mass email to all my clients. But when the time came to add features, like automation and reminders. I found it wiser to go with a more established campaign client.

Pros

I liked that it was free to send out a campaign. I like that it works just like a paid service without the bells and whistles for free.

Cons

What i liked least about MailerLite is it's lack of all the extra options. It is a limited software if you do need more options.

Review Source

Response from MailerLite

November 11, 2019

Hello, Thanks a lot for your review. If you are missing some specific options, you can always reach out to our support team (support@mailerlite.com) and make the suggestions. We take our client feedback very seriously and it's one of the most important ways how we make decisions to implement certain features. Thanks again!

NP

Nicolaas P.  
Entrepreneur  
Financial Services  
Used the software for: Less than 6 months

### "MailerLite is easy to set up"

December 3, 2022

5.0

Creating awareness for my website is my primary goal.\[SENSITIVE CONTENT\] helped me very well. Then I stumbled into an issue that I needed to insert a VAT number to subscribe (in France, you don't immediately need that as a small start-up). This took some time to solve, but I found a simple way around it.

Pros

The cleanliness of the design, the ease of set-up. At this stage it gives me 80% of what I need which is more than enough.

Cons

I have to accept that it doesn't have all the features I see in other solutions.

Reason for choosing MailerLite

Easy of use, price and lay-out of site.

Review Source

MA

Mariagrazia A.  
Designer  
Design  
Used the software for: 6-12 months

### "Perfect as usual!"

September 29, 2022

5.0

It is easy to use, intuitive. The customer service is amazing. Today \[SENSITIVE CONTENT\] solved a problem in a fast, professional and kind way.

Pros

Is it very easy to use. It has many step by step tutorial very well done! The customer service is alway amazing.

Cons

I don't know at the moment, I would need to explore it more in depth

Review Source

JJ

Jafna J.  
Photographer  
Photography  
Used the software for: I used a free trial

### "Best solution for small business owners"

October 2, 2023

5.0

Pros

Easy to use and great customer service overall

Cons

Not sure a at this stage of use. Overall great

Review Source

UN

Uchenna N.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My MailerLite Review"

October 8, 2020

4.0

I love MailerLite. I love the landing pages feature. They have beautiful designs and my subscribers love them.

Pros

I love that it's easy to set up immediately even if you're a newbie. I really love the landing page/ sites feature. The designs are modern, beautiful and easy to customize.

Cons

Not much to dislike about MailerLite as it's a really good email software for small businesses but sometimes I have had issues with deliverability of email especially the automated ones.

Review Source

DR

Deborah R.  
Wellbeing and Career Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Super nice customer support!"

November 16, 2022

5.0

Pros

I am a big user of the automation process. The selective criteria allow a lot of options for sorting and taking side actions.

Cons

I would love to have the ability to sort all templates emails in folders and that the going back page actually goes back to the previous page, not the main page of the category (ex: email templates always goes back to page 1, quite frustrating when you have over 4 pages of templates..)

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

More robust email setup

Review Source

mL

martina L.  
ceo  
Retail  
Used the software for: Less than 6 months

### "Let me tell you about my BESTFRIEND"

July 1, 2020

5.0

Pros

Mailerlite is a great email campaign, it has helped me earn thousands in revenue and counting. Its easy to navigate and simple.

Cons

Not much I can say I dislike. The only thing I for sure dislike is the fact that I cant do campaigns from my mobile ios app.

Review Source

Response from MailerLite

July 2, 2020

Hi Martina, Thank you for the fantastic review! We are more than happy to be your BESTFRIEND. In the next future, MailerLite will create a iOS campaign building. So stay tuned ;) Irene

AZ

Agnieszka Z.  
Nutritionist  
Medical Practice  
Used the software for: I used a free trial

### "Good price, easy to used, good support "

April 10, 2022

5.0

Pros

Good price, easy to used, good support.

Cons

Not mamy options for building Landing Page

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

High price

Review Source

RLM

Renzo Luciano M.  
CEO  
Online Media  
Used the software for: I used a free trial

### "Renzo"

October 19, 2022

4.0

Very good

Pros

It's easy to use. I could do everything in only a day

Cons

Maybe the automation could a bit more intuitive

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing MailerLite

Pricing and free trial

Review Source

AM

Alicia M.  
owner  
E-Learning  
Used the software for: I used a free trial

### "Amazing service"

June 15, 2022

5.0

Amazing customer service, the best feature

Pros

Easy to use, great assistance via chat and set of resources. I am getting started but I am sure it will help me grow my business.

Cons

Easy to use, clean, but full of possibilities!

Review Source

CW

Christina W.  
IT Tech/ Development  
Real Estate  
Used the software for: 6-12 months

### " Easy to Use and Affordable"

July 29, 2018

5.0

We are able to market our services with ease, setting the process on automation.

Pros

I hardly know where to start. The automation is amazing, but so is the layout options. I love the drag and drop, but I'm not sure if it is better than the signup forms. Hard to decide.

Cons

I would like it if you could put a video on their landing pages, but oh well. It is a feature that would be nice, but you can work around not having it.

Review Source

AND

Ashley Nica D.  
Brand and Web Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love the ease of use + chat support "

February 21, 2023

5.0

Pros

I really love how email automation is made for newbies like me. The thought of automating emails was daunting for me, but it's actually really intuitive because of the interface of Mailerlite. But more than the ease of use, I super appreciate the very hands-on and KIND customer support (shoutout to \[sensitive content hidden\]!)

Cons

I find it challenging that I had to do SPF and DKIM again (after doing it with my Google Workspace email) BUUUUT \[sensitive content hidden\] helped me so much! He shared with me the instructions and double-checked my work! I didn't feel alone AT ALL.

Reason for choosing MailerLite

Pricing, Recommended by so many of my friends

Review Source

PS

Pia S.  
Marketing  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "good tool"

March 23, 2023

5.0

Pros

nice interface and great costumer support, really easy because of chat function

Cons

limited option regarding design, with current plan

Review Source

ST

Sylvia T.  
Owner and Web Designer  
Internet  
Used the software for: 6-12 months

### "Great support!"

April 15, 2022

5.0

Pros

Support and assistance with the many available options and details available has been exceptional.

Cons

Needs more details for subscriber history and interactions with emails. Not happy with the new pricing changes.

Review Source

Paul H.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Cheaper than major alternatives"

March 28, 2019

5.0

I'll probably try using it again on my next major project requiring tons of mass emails.

Pros

It was MUCH cheaper than the bigger name-brand mass-email-merge alternatives out there. Had all of the main features that are wanted...

Cons

Based on my experience, I continued to have a slightly nagging feeling that my emails were more likely to end up in spamboxes than if they had been sent to the main alternative on the market.

Review Source

JW

Joan W.  
Professional fine artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Happy customer "

July 26, 2021

5.0

Really pleased with their support and patience. Once it was all set up it was easy to navigate and well worth sticking with it. I like their designs too, very professional email templates

Pros

The support … customer service is fantastic. As someone who is not very technical, the patience in helping me is excellent

Cons

Found it hard to follow without their help

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because mailchimp charge for automation but Mailerlite is free initially and for a small business like mine, it really helps.

Review Source

Response from MailerLite

July 30, 2021

Hello there, Joan - welcome to our community. We have some great tutorials and a MailerLite Academy that might help? - https://academy.mailerlite.com/ if you feel you have any feedback on how to help our new users get ready to work with MailerLite, please feel free to email us at feedback@mailerlite.com. We always appreciate learning more on how we can improve.

BH

Barbara H.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "bagsYOUtote Review of MailerLite"

May 3, 2021

4.0

Easy to understand the directions 98% of the time. Even when I was on the free plan I received excellent customer support.

Pros

The tutorials and ease of use. Being able to use landing pages and not have to use Zapier. The Popup feature. Analytics

Cons

Sometimes the screen did not match my screen.

Reason for choosing MailerLite

N/A

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost and harder to use.

Review Source

Response from MailerLite

May 18, 2021

Hey Barbara, I love your reusable carrier bags on your site - very handy to have! We're glad to have you be part of our community.

VR

Verified Reviewer  
Project Manager  
Translation and Localization  
Used the software for: 6-12 months

### "Good option for newsletters and mailings"

July 16, 2019

4.0

There are many options to use for mailings and newsletters, and to me, Mailerlite doesn't stand out as the best value or easiest to use. However, it is one of many good options.

Pros

I used Mailerlite for sending out monthly newsletters and event invitations. It's a good option, but could have more flexibility and modification within templates.

Cons

Not very user friendly as far as template modification.

Review Source

TA

Tracy A.  
Fiber Artist/Crocheter  
Arts and Crafts  
Used the software for: I used a free trial

### "New to MailerLite"

March 2, 2022

4.0

Pros

I am new to MailerLite I have not used it fully to it's capacity as of yet. So, far the set was fairly easy and user friendly and that is a PLUS.

Cons

I have not had a chance to use any of the features.

Review Source

Response from MailerLite

March 15, 2022

Welcome to our community, Tracy. We got a great Academy that might help you out if you want to fast track your learning. https://academy.mailerlite.com/

mM

marta M.  
photographer  
Photography  
Used the software for: I used a free trial

### "love story"

February 23, 2023

5.0

very fast answer my question and very politly

Pros

easy to use and unlimited. and fast answer

Cons

please try to improved spanish in the lenguaged

Review Source

VB

Vytenis B.  
Director  
  
Used the software for:

### "Dark horse of the email marketing"

September 20, 2016

5.0

I have been with Mailerlite since 2010 and enjoyed its service every minute of it. Even if this sounds glorified, it is the truth. It has helped my small business to grow and communicate to the audience from 200 to 6000 genuine fans.

Pros

1\. Simplicity. Every step is intuitive contrary to some features and settings of the "leader" in the market - Mailchip. 2. Customer support - they listen, they are live, they are accessible nearly 24/7. 3. Pleasant surprises. They never end. A feature after feature, usually even more powerful than one beforehand is added periodically and there seems to be no end to that.

Cons

As my ratings indicate, there is none. If I was really forced to think of something, I may suggest to update their webforms interface but that is not necessarily a con.

Review Source

Response from MailerLite

September 20, 2016

We're very happy to hear that. Best wishes from MailerLite team! :)

Khaled F.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Good E-Mail Marketing software"

March 13, 2020

4.0

Pros

\- Ease of use - Detailed analytics - Good available features for free users - Detailed user targeting

Cons

\- Email designs aren't that good - The Shopify app doesn't sync new customers - No mobile app

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Response from MailerLite

March 23, 2020

Hello Khaled, Thanks a lot for your feedback, we appreciate it. If you are having issues with the Shopify app, could you please reach out to us at support@mailerlite.com so we can look into your case and sort it out? We also have MailerLite app available for iOS devices, you can find more information about it here: https://www.mailerlite.com/features/iphone-email-marketing-app Thanks again!

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