# Page 77 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 77 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 77 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1901-1925 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Shari A.  
Business Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Great product -- great service!"

March 1, 2021

5.0

My needs are fairly basic. One or two emails to our parish members each week. Only have one list, but appreciate the option of multiple lists, A/B testing, etc.

Pros

It's very intuitive and easy to learn and use.

Cons

Some issues with a couple of old email providers not playing nicely with MailerLite, but we determined a work-around.

Reason for choosing MailerLite

Cost, ease of use, reviews by users.

Review Source

Response from MailerLite

March 5, 2021

Thank you for sending us some love Shari.

MC

Michael C.  
Proprietor  
Hospitality  
Used the software for: 6-12 months

### "A great application"

October 31, 2023

5.0

Pros

Simplicity of use and awesome customer support.

Cons

Nothing, it's just a great application

Review Source

LP

Luca P.  
\-  
Graphic Design  
Used the software for: I used a free trial

### "Very great features"

June 23, 2023

5.0

Pros

the honest price to start and learn and easy to use with my personal domain (it's important to me preserve the identity of my project and use inside my landing page the "subscribe button".

Cons

I think that i solved all of my issue with MailerLite, I found all that i need for my campaign.

Review Source

ZV

Zsófia V.  
social media manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick and friendly customer support"

October 12, 2022

5.0

Easy, affordable and user-friendly.

Pros

I like that it's easy to build esthetic e-mails. Also recently I had to contact the customer support and help me very quickly via the inbuilt chat.

Cons

Maybe first it took some time to figuire out how to costumise the templates, but with practice it became easy.

Review Source

RG

Richard G.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Hugely useful for email newsletters"

April 7, 2022

5.0

Very happy with functionality and excellent support with one difficulty.

Pros

Mailerlite is easy to use by this not particularly techi author with a professional end product of emailed news to readers.

Cons

There is nothing that I can think of to improve what is currently provided. I'm extremely happy with the service.

Review Source

Response from MailerLite

April 19, 2022

We're happy you are happy, Richard! Thanks for the review.

JL

Jodeé L.  
Community Life Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use and navigate"

February 22, 2022

4.0

Pros

The software is easy to navigate and set up. Allows for many users and subscribers for low cost. Overall, impressed. Customer service is very good.

Cons

Cant think of any, as I only use this software once a month.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Recommendation of bigger capacity

Review Source

AK

Amanda K.  
Author  
Publishing  
Used the software for: Less than 6 months

### "Loving it!"

February 18, 2021

5.0

Pros

I love how easy it is to use this software. I am useless when it comes to technology, and when I needed help, I received prompt and professional assistance.

Cons

I'm happy with everything so far, so I cannot comment on this section.

Review Source

Response from MailerLite

February 24, 2021

Glad to hear we get such star review from your end. Thank you for taking the time too spread some loove Amanda. - Lay

RK

Rob K.  
Marketing Communications Manager  
Industrial Automation  
Used the software for: 2+ years

### "MailerLite is Awesome"

April 1, 2022

5.0

Amazing

Pros

It is extremely easy and the support team is amazing!

Cons

None there are sometimes functionality missing but the team usually implements suggestions within weeks to months

Reason for choosing MailerLite

interface - ease of use

Review Source

LD

Luis D.  
Co-Founder  
Legal Services  
Used the software for: Less than 6 months

### "Wonderful"

February 14, 2021

5.0

Wonderful tool. Very satisfied. Easy to set up, good design and templates options, easy to set up automations, good analytics. Very good value for money.

Pros

I am very happy with my experience with this tool. It was easy to set up and create campaigns. The design options and templates are very good. Very good analytics and very easy to import mailing lists.

Cons

Nothing special to point out so far. Very solid tool. Maybe the only point is the limited lettering customization options (types and colours) in the campaigns.

Review Source

Response from MailerLite

February 18, 2021

Hi Luis, welcome to the MailerLite community. Glad to hear you're getting along well with our mailing list and our analytics. I also appreciate your feedback regarding the customization options. Should you ever have further ideas you can always email us at feedback@mailerlite.com - Lay

NH

Nigel H.  
IT  
Information Technology and Services  
Used the software for: I used a free trial

### "Great customer service"

February 20, 2024

5.0

Pros

Had great help from Joseph while trying to make the website live. Quick response and was spot on with what needed to happen.

Cons

All good so far!

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Simplify mail setup without bothering with plugins.

Review Source

KP

Kacper P.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "Awesome support!"

January 31, 2021

5.0

Excellent!

Pros

What I like most is that it's extremely intuitive and built exactly how I would build email software. Over the years other companies have complicated the heck out of the most basic functionalities of mailing software and this just nails it right on the head, it's simple, intuitive, powerful, and the support has been extremely friendly and responsive

Cons

I haven't found a fault with the software yet so far my experience has been really good.

Review Source

Response from MailerLite

February 4, 2021

We like to be friendly, glad to hear you feel it too. Thank you Kacper.

ME

Mircea E.  
Freelancer  
Education Management  
Used the software for: 2+ years

### "Excellent customer support!"

February 20, 2023

5.0

Pros

And that's great! Evry time I need to talk to a human beeing, not a bot, I talk to a human beeing. And we have to value this!

Cons

I have nothing in my mind right now. But I will be back if it will be the case.

Review Source

TE

Tes E.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Amazing software with amazing team behind it"

November 5, 2021

5.0

MailerLite is saving me a ton of time while ensuring that the marketing is taken care of.

Pros

Ease of use made it a breeze for an inexperienced person.

Cons

There is literally nothing that I did not like.

Review Source

Response from MailerLite

November 17, 2021

Love to hear this, Tes! If there's anything we can do for you, you know where to find us.

EW

Emily W.  
Parent Engagement & Transitions Coordinator  
Education Management  
Used the software for: Less than 6 months

### "A decent newsletter format platform"

March 30, 2023

4.0

I think that it has been a useful tool that could still use some improvement for functionality and ease of use.

Pros

I love that MailerLite makes it so easy to send out mass emails and get analytic data back about what I've sent out.

Cons

I feel that some of it's features are not as user friendly as other platforms like Canva. Some of the features are not as customizable as I would like.

Review Source

LL

Liliana L.  
Marketing Specialist  
  
Used the software for: 6-12 months

### "Very easy to use platform. "

March 27, 2018

5.0

Pros

Customer service is of a great help. Every time I needed help, they quickly responded and helped me solve the issues I contacted them for.

Cons

The iPhone app is not as much developed as I expected. It has too few features and, if you need reports or specific data, you have to open a laptop, because on the iPhone you don't have everything you need. I would suggest them to upgrade the iPhone app, as there are a lot of managers travelling and who do not have enough time to open a laptop every time they need a detailed report on emailing campaigns.

Review Source

DH

Danelle H.  
Owner/CEO  
Music  
Used the software for: 6-12 months

### "Helped me get landing pages up in no time!"

November 20, 2018

4.0

Customer service is quick and responsive, which is great. I’d do feel as though a number of my queries were misunderstood. Overall, however, they at least tried to help. One of my main objectives for using it has been achieved. Because of the challenges with lists on the platform, I haven’t been able to delve further into it’s capabilities.

Pros

I wanted to create landing pages easily and stumbled across this. It took me just a few minutes to put something together. I like the drag and drop function a lot!

Cons

I find setting up the back end (e.g. campaigns and automation) complicated. It is not as intuitive to me as I’d like

Review Source

AB

Ana B.  
Executive Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Love it!"

August 30, 2021

5.0

Super great so far!

Pros

I've been searching for an inexpensive solution for automated emails and somehow found MailerLite! The email automation software can be complex, MailerLite makes it fairly simple to create one and I love it.

Cons

It has so many features sometimes I don't know how to navigate to the one I need, or I'm not sure what the one I need is called, but the support team has been very helpful!

Reason for choosing MailerLite

Bester Price

Switched from

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)

There email automation was to expensive

Review Source

Response from MailerLite

September 8, 2021

Hey Ana, thank you for the lovely review - we have our MailerLite Academy that might help you figure out the features and in any other case, we have our lovely support team that is also there if you need anything.

TM

Tim M.  
General Manager  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Only just starting but great so far"

March 14, 2023

5.0

Excellent customer service - very helpful with set-up

Pros

So far all great! Need more time to use the service but looking good.

Cons

Nothing I have seen so far - only just started

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

KB

Kristina B.  
Running coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MailerLite Makes Sending Emails Simpler"

March 18, 2020

4.0

I love the option of MailerLite. I often am targeting new clients or potential clients and would prefer my previous ones weren't always getting the launch emails.

Pros

I love that I can easily create different groups and send emails to my clients. I also love that I do not have to pay for multiple email lists. This way I can target groups as needed. They also provide landing site options for promotions

Cons

It can be a little challenging to manipulate the formats of emails the way you choose. Also the landing sites I would prefer to have more control, making the opt in and attached thank you page different.

Review Source

PD

Paul D.  
Toastmaster  
Hospitality  
Used the software for: Less than 6 months

### "Straightforward to use"

October 25, 2023

5.0

fine

Pros

Straightforward to use and I like it because it works well and produces results

Cons

Finding my way around everything but I'm getting to grips

Review Source

TT

Tajana T.  
Teacher  
Design  
Used the software for: Less than 6 months

### "I love MailerLite!"

June 16, 2021

5.0

Pros

MailerLite is super easy to use, it offers numerous design and functionality options, and you can easily integrate it with WordPress. Additionally, the customer service is amazing! I got my answer right away, and it was personalised, not a generic one which you usually get.

Cons

Can't think of anything, I liked everything.

Review Source

Response from MailerLite

June 18, 2021

Love to have you with us, Tajana! Some of your projects look fascinating. I'm especially curious of your holistic time management tracker and the emotional intelligence one - great work!

ÓD

Óscar D.  
Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Gran ESP"

December 23, 2022

5.0

Pros

La interfaz es extremadamente intuitiva y fluida. Muy buenas opciones de personalización de desuscripción. Automatización sencilla.

Cons

La confusión entre la versión anterior (classic) y la nueva puede producir algunas incompatibilidades en la integración con otras aplicaciones.

Review Source

Jacquie B.  
author  
  
Used the software for: 6-12 months

### "Mailerlite makes writing newsletters a breeze!"

March 28, 2018

4.0

Pros

The template provides plenty of options for personalizing my newsletter with fun, quirky backgrounds and font choices. Downloading my information is easy and looks great!

Cons

It would be nice if there were more premade template options. I'd also like a Paypal option for my monthly payments, rather than credit cards.

Review Source

CK

Cory K.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Great value and great service"

June 2, 2021

5.0

Pros

I like the ease with which I can create mailings. The pop-up to collect emails works really well. Service is FAST and personable. Overall, top-notch.

Cons

A better link of new customers back into Shopify would be nice.

Review Source

Response from MailerLite

June 16, 2021

Thank you for a lovely review, Cory. Will make sure to add your feedback regarding a new link into our data for future discussion.

MC

Maude C.  
Gestionnaire  
Marketing and Advertising  
Used the software for: I used a free trial

### "Recommandations +++"

May 29, 2022

5.0

Simple

Pros

L’organisation général, présentation, simple, grand public

Cons

Rentre souvent dans les indésirables. Et templates linimum

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

L’essai

Review Source

Response from MailerLite

June 2, 2022

Thank you for the review, Maude.

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