# Page 80 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

---

MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 16th, 2026

# Page 80 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1976-2000 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easily Created a Landing Page"

February 5, 2023

4.0

Pros

Very easily set up a landing page and opt-in email. First time using this and it's been good so far.

Cons

Wish I was able to go back and select another template without deleting my landing site and starting over.

Review Source

LH

Linda H.  
author  
Writing and Editing  
Used the software for: Less than 6 months

### "MailerLite for Writers"

November 1, 2022

4.0

Pros

I'm only beginning to learn all the features, but I like that there are many possibilities. When I've run into trouble I've gotten quick helpful response from the support team.

Cons

I struggle a little bit with writing newsletters. It's a matter of catching onto the formatting, and as I said above, the support team is amazing.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I wasn't able to set up and send automated emails. I wanted to be able to send a Welcome sequence to new subscribers.

Review Source

DT

Deena T.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great Email Marketing Tool!"

May 12, 2022

5.0

Pros

MailerLite is super intuitive and a great tool to use for email marketing. This is one of the few email marketing platforms with super high open rates and easy-to-use automation.

Cons

My least favorite thing about MailerLite is the limited features for automation.

Alternatives considered

[GMass](https://www.capterra.com/p/168452/GMass/)

Review Source

Response from MailerLite

May 20, 2022

Hi Deena, thank you so much for taking the time and share with us your thoughts about MailerLite. It's really appreciated.

EH

Edgar H.  
Autor & Coach  
Religious Institutions  
Used the software for: 2+ years

### "For me just the best priced email-marketing tool and lot of features"

March 28, 2018

5.0

Reorganized my email-marketing

Pros

For me just the best priced email-marketing tool and lot of features. For me just the best priced email-marketing tool and lot of features

Review Source

HS

Hira S.  
Founder and CEO  
Education Management  
Used the software for: Less than 6 months

### "Terrible Customer Service and Pathetic Approval Process"

June 2, 2021

1.0

Pros

Nothing. Apparently they feel their algorithm is important than users

Cons

The stupid approval process with no guidelines whatsoever about their algorithm that they use as an excuse.

Review Source

Response from MailerLite

June 17, 2021

Hi Hira, hope you're doing well - It's a shame to hear about this experience and my apologies for this late reply. I've been going back and forth, having a look at your personal issue. I would love to talk to you personally, so I will be sending an email your way after this!

MM

Michael M.  
ceo  
Alternative Medicine  
Used the software for: I used a free trial

### "Thank you"

October 12, 2022

5.0

Great so far

Pros

It is easy to use , is simple and straightforward. Customer support is on point.

Cons

Haven't found any yet. I don't know what else to say.

Review Source

GA

Gourav A.  
Business Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best tool for email marketing"

March 25, 2018

5.0

Helps me to get in touch with customers for sending emails.

Pros

The best part is easy to use Layout! I can easily create the campaign by dragging and dropping elements such as gallery, Titles etc. I like Campaign builder. They built it in a user-friendly way. I believe that even a new user can user can use this campaign builder easily.

Cons

They have all the features which are necessary for a email markting platform. As of now, there is nothing I like leaset about this software.

Review Source

LB

Lianne B.  
Virtual Assistant  
Information Services  
Used the software for: Less than 6 months

### "Recent support"

August 16, 2021

5.0

I had an issue with a client's hard bounce rate which led to the account being suspended. After contacting the support email, \[SENSITIVE CONTENT\] responded within the hour and helped me with a solution. The speed and helpfulness of the response exceeded expectations.

Pros

Fairly simple to create emails and designs. Easy to import subscribers. The help and support available.

Cons

The free trial could last a bit longer to give people chance to see the differences to upgrade.

Review Source

Response from MailerLite

August 25, 2021

Hi Lianne, thank you so much for your feedback on our free-trial on the premium plan - I will make sure that this is passed on.

HM

Heather M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "MailerLite is a great email option for simplicity"

April 4, 2024

4.0

Pros

Simple to use interface, ability to group and segment contact, "cleaning" feature

Cons

No major drawbacks to using MailerLite so far

Review Source

BB

Bree B.  
Owner  
Executive Office  
Used the software for: I used a free trial

### "Plesently surprised "

July 30, 2021

5.0

Pros

I love the AB testing of the subject lines, easily create and design forms, and the drag and drop templates

Cons

Wish it had more subscribers included in the free version

Alternatives considered

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

AB testing, easy design, automations

Review Source

Response from MailerLite

August 3, 2021

Thank you for the review, Bree.

jC

julio C.  
gestor de trafego  
Marketing and Advertising  
Used the software for: Less than 6 months

### "email marketing"

May 16, 2022

5.0

minha experencia com a ferramenta é muito boa , é excelente

Pros

é muito facil de utlizar , ferramenta excelente , e bem agil

Cons

não existe a opção em portugues , meus funcionarios usam o a tradução do google chrome

Review Source

Response from MailerLite

May 20, 2022

Thank you for your feedback on the language issue and for sharing your experience with us, Julio.

LW

Lisa W.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Mailerlite is Amazing"

May 14, 2021

5.0

My experience has been fantastic. I contacted their support for a question about upgrading and received a response in less than 30 minutes.

Pros

I have used other newsletter providers, but this is by far the most user friendly. Setting up newsletters is easy, they send quickly and as expected.

Cons

I haven't found anything I dislike at this point :)

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

Because it is the most user-friendly I have found.

Review Source

Response from MailerLite

May 27, 2021

Love everything about this review! Thanks for spreading the love Lisa.

LV

Leatitia V.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent email software with fantastic functionality"

March 10, 2022

5.0

Great for use for my clients for event invites and doing some email automation soon

Pros

Exceptionally user-friendly and I love the instant help with the chat functionality

Cons

Nothing I have come across just yet so the verdict is still out on it

Reason for choosing MailerLite

I heard great things about it from a colleague

Review Source

Response from MailerLite

March 15, 2022

Glad to hear that great things have been told about us. We're glad to have you with us, Leatitia.

TA

Ted A.  
Owner, Web Designer  
Design  
Used the software for: Less than 6 months

### "Outstanding Customer Service"

January 19, 2021

5.0

I'm new to MailerLite, but so far so good — and with top notch CS I'm confident I will continue to be pleased with it.

Pros

In helping a client set up MailerLite for her website and writing business, we ran into a small issue (how to remove social media icons/links from the footer), so after not finding the answer in their online Help I sent a message to support. Within 10 minutes I received a response with simple easy-to-follow instructions on how to resolve the issue, complete with helpful screenshots — problem solved!

Cons

Nothing thus far; it's easy to sign up, easy to use, and great customer service.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

On the advice of an expert in the field of the client for whom I am using MailerLite

Review Source

Response from MailerLite

January 27, 2021

Always happy to be in your good books Ted. Will make sure that the CS team hears about their outstanding job they're doing.

MC

Mélanie C.  
copywriter  
Marketing and Advertising  
Used the software for: 6-12 months

### "Amazing"

October 7, 2022

5.0

Pros

Ils sont parfaits, surtout le service apres vente

Cons

Le service est bon, quelques lenteur de temps en temps

Review Source

André P.  
Founder and Business Consultant  
Management Consulting  
Used the software for: I used a free trial

### "Simple but limited funcionalities"

October 24, 2018

3.0

I had tested for a while but decide not to use it anymore, as I had extra needs.

Pros

It's very straight forward and easy to set up and use. If all you need is simple email sending with a nice design, I does the job.

Cons

It's very limited for my needs, as the advanced features are not much.

Review Source

CL

Carla L.  
Freiberuflich  
Marketing and Advertising  
Used the software for: I used a free trial

### "Keine Verifizierung möglich, keine Support-Option"

June 12, 2023

1.0

Sehr negativ.

Pros

Kann ich nicht sagen, da ich meinen Account aj nicht vollständig einrichten konnte.

Cons

Ich konnte meinen Account nicht einrichten, ich hatte ihn mehrfach verifiziert. Als ich nach Lösungen suchte, habe ich keine gefunden in den eingestellten Unterlagen und einen Kunden-Support gibt es nicht.

Review Source

LJB

Linda J B.  
Author  
Writing and Editing  
Used the software for: I used a free trial

### "Email marketing "

November 17, 2022

4.0

I’ll need to use it longer to answer this.

Pros

At this point in time, I haven’t used it long enough to answer many questions. The biggest issue is I’ve been using it on my iPad all day and I’ve been struggling. It wasn’t until it was pointed out to me that I need a computer that I understood the problems.

Cons

Understanding the campaign part and trying to build it from scratch without explicit instructions right in front of me.

Review Source

OI

Olga I.  
owner  
Retail  
Used the software for: Less than 6 months

### "Great Value for Money"

November 18, 2021

5.0

Pros

I'm able to do all I need and more around my email marketing for 10th the price compared to other email marketing software I previously used.

Cons

Nothing so far. Happy With the software.

Review Source

Response from MailerLite

December 1, 2021

A one-stop shop, and that's how we like it.

JT

Jena T.  
Marketing  
Retail  
Used the software for: Less than 6 months

### "Worst Customer Service"

June 8, 2019

4.0

Extremely disappointed with mailerlite as I like how easy it is, but they terminated our account because we had some spams hit our email list beyond our control. Instead of trying to help us clean our list and resolve this - they just terminated our account and stopped responding to our inquiries. We signed up with a new platform - Benchmark and unlike Mailerlite they actually work with us to help us prevent any further issues. Do not recommend Mailerlite because of this which is a shame.

Pros

I like that it is definitely easy and affordable to use for someone who is not very technical

Cons

The customer service! They don't get back to you in a timely manner but also don't work with you to help prevent further issues.

Review Source

DC

Deborah C.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Amazing Support Team"

January 7, 2021

5.0

Amazing. Don’t think I have ever left a review before so that gives you some indication of how amazing mailerlite and their support team are. Very helpful and quick to respond.

Pros

Support team Functions Ease of use Landing pages Automations

Cons

Nothing so far.

Review Source

Response from MailerLite

January 13, 2021

Happy to have you be part of our community Deborah - Lay

MR

Marta R.  
Artista  
Arts and Crafts  
Used the software for: I used a free trial

### "Fantástico "

March 9, 2023

5.0

Pros

Si tienes un problema y te pones en contacto con ellos te ayudan rapidamente en cuestion de pocos minutos

Cons

Que no ses lo mismo al 100% si trabajas des de tablet que des del ordenador

Review Source

shaun R.  
Property Investor  
Real Estate  
Used the software for: Less than 6 months

### "Great service"

June 6, 2022

5.0

Pros

Simple to use and great customer service

Cons

I'm still new to this I haven't found anything I don't like yet

Review Source

FD

Francesco D.  
owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "very nice prodcut"

February 21, 2023

5.0

Pros

very easy to use and with a lot of features.

Cons

very easy to use and the support team is 5 stars support

Review Source

TF

Tas F.  
Developer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Helpful "

July 6, 2022

5.0

Pros

The software is really good and easy to use. The customer support is really helpful and friendly. They always give me quick and helpful answers.

Cons

I haven't got bad experiances at all. I really recommend the software.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

Response from MailerLite

July 13, 2022

Thank you for sharing your experience with us, Tas. Glad to have you as part of our community.

Similar Products

Featured