# Page 81 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 81 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

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Last updated March 16th, 2026

# Page 81 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2001-2025 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GL

Gloria L.  
Digital Marketing  
Retail  
Used the software for: I used a free trial

### "Impressed with this software"

August 3, 2021

5.0

Pros

I was just looking for software to help me building a mock-up for landing pages to give to the web developers. I have been positively surprised, this product is very easy and intuitive to use, the layout of their templates looks good, and I ended up building a landing page by myself. No need for web developers. I also needed help to set up my account and I have to say that their customer service is outstanding. (Thanks \[SENSITIVE CONTENT\] for your help!)

Cons

So far I am very satisfied. I just have to say that the template that I have used so far, miss the zip code field in the form to fill, and you cannot put text over a picture.

Review Source

Response from MailerLite

August 11, 2021

Hey Gloria, happy to hear you've enjoyed your free trial with us, and thank you for the feedback as well.

JA

Jorsana A.  
graphic design / web design  
Internet  
Used the software for: Less than 6 months

### "The help library is rich in short but thorough instructions"

January 22, 2021

5.0

Making my business better. Learning in theory and practice.

Pros

The support is excellent, positive, and efficient. The help library is rich in short but thorough instructions, not only for the functions but even more important - with the best practices for achieving the goals.

Cons

\- When creating the Form or mail, some general form settings disappear, then they're here again. There is a reason, but I don't see it. I would like all of them to be available. - I would like to lower the min. form size.

Reason for choosing MailerLite

I was guided from above

Review Source

Response from MailerLite

February 4, 2021

Hey Jorsana, thank you for the lovely feedback and glad our instructions have been helpful. I will make sure to write down the general setting issue you seem to have.

CV

Cynthia V.  
author  
  
Used the software for: 1-2 years

### "Mailerlite's customer support is great"

March 28, 2018

5.0

I'm an author and it lets me easily send newsletters to my readers.

Pros

I am not a techie at all and yet it is very user-friendly even for me. After a short time familiarizing myself with it I was up and running.

Cons

Not much. I'm very happy with Mailerlite and really can't think of anything I like least about it.

Review Source

JW

James W.  
Owner  
Online Media  
Used the software for: Less than 6 months

### "Mailer Lite Customer Services Chat"

November 1, 2022

5.0

Pros

Easy to use deploys well integrates with others

Cons

Haven't used it long enough to know yet so lets see

Review Source

JN

Joe N.  
Director of IT  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Review of MailerLite"

August 10, 2018

2.0

Don't even bother... unless you are a spammer.

Pros

Easy to use and setup. Great FREE 1000 client plan. Very feature packed and does allow for automated mailings.

Cons

Because it's free to use for up to 1000 email recipients, it is a hub for spammers galore. Blacklisted for most email servers. Even mail to your clients will get blacklisted depending on their email services. AND to top it off, does NOT have a captcha or recaptcha option for subscription services.

Review Source

PO

Phillip O.  
Artist and Designer  
Arts and Crafts  
Used the software for: I used a free trial

### "Great Customer Support"

August 5, 2021

5.0

Pros

The customer service was amazing! I had initial problems and they took time to really help me solve them.

Cons

I am still learning, I think it would be nice to have easier access to tutorials in each part of the CMS per the category I am working in, if that makes sense.

Review Source

Response from MailerLite

August 23, 2021

Hi Philip, super curious what type of arts and craft you do! Not sure if you have been introduced with this, but we have a MailerLite Academy where you can have all the fundamental steps of MailerLite in one place. Here's the link just in case: https://academy.mailerlite.com/

DA

Deepak A.  
iOS Developer  
Computer Software  
Used the software for: 1-2 years

### "Awesome Layout! "

March 7, 2018

5.0

It helps my client for email marketing

Pros

I can easily create campaign by dragging and dropping elements like images, text, buttons etc. It is a very user friendly.

Cons

They have all the basic features required for an email marketing tool. A free user should be able to send a campaign to 5000 contacts.

Review Source

KB

Kerstin B.  
Inhaber  
Architecture & Planning  
Used the software for: Less than 6 months

### "Really great supported!"

February 22, 2021

5.0

Pros

I´m very glad to find it, it´s easy to use an the support is really great.

Cons

I´m missing german language. But your service is so great - that the missing language doesn´t matter.

Alternatives considered

[rapidmail](https://www.capterra.com/p/131901/rapidmail/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

it is free for small beginners, it is from a startup in the EU

Review Source

Response from MailerLite

March 3, 2021

We know we're doing something right when you're not missing the language! Thank you for such a lovely feedback Kerstin - should we roll-out further languages in the future, you will be first to know!

ŽŽ

Živilė Ž.  
Fundraising director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Thank you \[SENSITIVE CONTENT\]"

October 25, 2022

5.0

Pros

Thanks for customer support team, especially \[SENSITIVE CONTENT\], for quick help!

Cons

Photo galleries in emailsBullet points text in some emails looks bigger than other text

Review Source

DS

Domininkas S.  
Puko  
Supermarkets  
Used the software for: 1-2 years

### "Fast service"

January 22, 2022

5.0

Fast service, easy to understand forms

Pros

Pop-us form, newsletters, Lots of information in youtube

Cons

up to 2000 subscribers price lower, very often newsletters

Review Source

Response from MailerLite

February 1, 2022

Thank you for your review, Domininkas. We also have our Malerlite Academy if you want to dive more into learning further and getting a certificate. https://academy.mailerlite.com/

NA

Nikki A.  
Research and development coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you \[SENSITIVE CONTENT\]!"

November 15, 2022

5.0

good

Pros

Easy help with software when things don't go as planned

Cons

Learning curve for automations and changing functions within automations

Review Source

RL

Rocio L.  
founder  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Very functional affordable, with excellent customer service"

January 28, 2021

5.0

I am very happy because every time I got stuck with something I got really good support. Also the documentation is useful

Pros

The ease of use The customer service The free option The easiness to use it with my bilingual website

Cons

Sometimes, an added field to a form did not appear after integration but it did after trying it again

Reason for choosing MailerLite

because it was easier to use than sending blue and the free option was cheaper than convert kit

Review Source

Response from MailerLite

February 4, 2021

Hey Rocio, thank you for the lovely feedback and review to us. If ever you have any suggestion on how we can improve our "easy to use" section, please feel free to mail this at feedback@mailerlite.com - we can have a further look into it.

CK

Cat K.  
COO  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent Live Chat"

March 16, 2023

4.0

Once you know how it is really user friendly and the live chat team are there to help

Pros

Very powerful tool. The live chat is fantastic and they are so helpful 24/7

Cons

Formatting the text, i find it quite clunky,

Reason for choosing MailerLite

Recommendation

Review Source

JR

Jen R.  
Business Owner  
  
Used the software for: Less than 6 months

### "The Best Experience In 7 Years Of E-Commerce"

April 7, 2017

5.0

I have tried Aweber, Mailchimp, Klaviyo, and a few others along the way - but none have compared to Mailerlite. Their interface is SO EASY to use. Their systems are simple and responsive. It feels like they took great care in ensuring that people of all levels of competency could use their program. Their customer service is the best I have ever experienced. Someone is available to chat pretty much instantly, no matter what level of membership you have. It's truly an incredible service.

Pros

Easy to use Customer Service

Cons

Haven't found anything yet

Review Source

C.

Caroline ..  
Administrator  
Education Management  
Used the software for:

### "THE BEST AND MOST SUPERIOR email marketing service on the planet!"

August 29, 2017

5.0

Just a great service all around, the interface, the support, i use to experience the biggest trauma sending email marketing because you normally spent hours creating and also hoping to send a campaign, and something always breaks..... this is such a bullet-proof method and so many functionality... the world needs mailerlite

Pros

NO training needed, completely intuitive to use, lightening support. Just the best, it gives you room to test and very generous. The plans are so economical and competitive. It took minutes to create my own campaign and SEND successfully.

Cons

Why didn't I find it sooner!!!! I wish I had your service earlier - I LOVE MAILERLITE!!!! Everyone who uses this should recommend it.

Review Source

TG

Tim G.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Patient & Caring Service"

January 6, 2022

4.0

Pros

The support I received from the staff. Patient with my lack of understanding and caring enough to get me going and following up to make sure all was right.

Cons

The terminology was a bit confusing, so I had a few questions back and forth to improve my understanding.

Review Source

Response from MailerLite

January 14, 2022

Hi Tim! Thank you for sharing your experience with us. Feel free to reply with some terminology you might find confusing, we love to understand a bit more about this.

GT

George T.  
Business Development Director  
Airlines/Aviation  
Used the software for: Less than 6 months

### "General review"

February 18, 2022

5.0

Pros

Ease of use, support tea always there to assist

Cons

nothing to mention, happy up to date with everything

Review Source

Response from MailerLite

February 22, 2022

Glad to hear it, George!

NS

Nita S.  
Publisher  
Publishing  
Used the software for: Less than 6 months

### "Excellent Email Solution"

March 26, 2022

5.0

We need to communicate with our clients and this is a great option.

Pros

We've been juggling two other email sending services and are happy to find one we can use instead. Easy to use, great customer support, and cost effective.

Cons

I haven't found one yet. Let us play with it for a bit and we'll see.

Review Source

Response from MailerLite

April 4, 2022

Glad to hear you've been able to set up shop in one platform now. Thanks for the review, Nita

EW

Elsie W.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "Helpful Customer Service"

August 4, 2021

5.0

Pros

I appreciated how quickly and thoroughly \[SENSITIVE CONTENT\] answered my questions when I had a problem I wasn’t able to figure out. Most things I try to do are pretty easy to figure out, but sometimes I have a more complicated scenario I have to account for (due to unexpected subscriber behavior) and more than once they’ve had a good solution very quickly.

Cons

The only things I’ve had trouble with are more advanced scenarios that I’ve be able to troubleshoot with tutorials they provide or when I ask for help they respond quickly and kindly.

Review Source

Response from MailerLite

August 11, 2021

So lovely to hear about your encounter with Harmony, Elsie. She is an absolute star. I'm also glad to hear that our tutorials and guidance has been of help during any advanced issue. You know where to find us if you need anything else.

SG

Simon G.  
University professor  
Higher Education  
Used the software for: 6-12 months

### "feedback on mailerlite. "

February 28, 2024

5.0

Good so far, but I struggled with the domain authentification...

Pros

The variety of features.

Cons

Dashboard can be overwhelming.

Review Source

MR

Mark R.  
Indie author  
Writing and Editing  
Used the software for: 1-2 years

### "A great tool for handling a mailing list effectively"

January 20, 2021

5.0

Pros

The workflows. No other EMS comes near in this area.

Cons

The counterintuitive nature of some of the features. You will need to watch videos to set it up.

Review Source

Response from MailerLite

January 27, 2021

Much love for the lovely review Mark. Looking forward to one day reading some of your writing. - Lay

NJ

Narendra J.  
Managing Director  
Education Management  
Used the software for: 6-12 months

### "Working with the team has always been a great pleasure! "

March 28, 2018

5.0

I get to communicate all our training programmes with our customers.

Pros

Its fast and easy to set up and use. The images get uploaded in lightening speed. The scheduling is another great feature. Subscriber management is simplified.

Cons

The fact the customers using outlook needs to click to see the image as this is sent as an html. If the image was not pulled from your server and came embedded in the email body it will be more effective.

Review Source

NR

Nadja R.  
manifestation coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "great for people starting their business and automated email campaigns"

February 21, 2024

5.0

Pros

automated email campaigns, also the customer support is amazing!

Cons

so far i like everything.. no complains. thanks

Review Source

RB

Roneta B.  
  
  
Used the software for:

### "Happy to be working with Mailer lite!"

November 24, 2016

4.0

We've been working in e-commerce industry for years so subscribers and newsletters are our everyday goal in mind. Since we moved to mailer lite, the quality of emails improved as well as ability to adjust everything to our customers need increased tremendously! Of course, not to overcoat it with sugar, I must say, the major drawback is a lack of automation types, some limits of design types but a friendly and always-ready-to-help customer service team redeems every drawback (although, some improvements can be made on response time!)

Review Source

MGB

Maria Grazia B.  
Administrator of my small company  
Arts and Crafts  
Used the software for: I used a free trial

### "excellent customer support and easy to use"

June 25, 2022

4.0

I had trouble signing up with email verification. Customer support responded both to my requests made through the contact form and via email. The problem was solved with courtesy and patience. Thank you.

Pros

I signed up with a free account. I followed the video tutorials that are very useful for those who are starting. The product is very simple to use. For a free account is very important to be able to use automations.

Cons

I'm learning to use it and, for now, I have found all the features I was looking for.

Review Source

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