# Page 83 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 83 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 83 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2051-2075 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AI

Anna I.  
Content manager  
Financial Services  
Used the software for: 6-12 months

### "Good support"

March 31, 2022

5.0

It's good

Pros

I like that it's drag and drop, looks professional, has quite a lot of tools and blocks. The support is accessible and efficient.

Cons

It took me months to deeply understand some concepts like the difference between the segments and groups.

Review Source

Response from MailerLite

April 4, 2022

Hey Anna, thank you for sharing your experience with us. We'd hope you also got a chance to visit our MailerLite Academy? This might help you become a MailerLite expert real soon!

AC

Andreanne C.  
Coach  
Consumer Services  
Used the software for: I used a free trial

### "Really good customer service "

June 10, 2022

5.0

Pros

The customer service, really efficient and sweet (Claudia, thank you!)

Cons

They are some technicality that I did not see at first and your customer service (Claudia) help me a LOT ! What an angel!

Review Source

Response from MailerLite

June 13, 2022

We couldn't agree more! We also think Claudia is an angel. She will be super happy to read this once I pass this on. Thank you for sharing this.

GR

Ghazaleh R.  
Trader  
Import and Export  
Used the software for: Less than 6 months

### "customer support"

January 19, 2022

5.0

Pros

I have a little problem with my account and customer support helped me so much. they were so Respectful and patient.

Cons

I have nothing to say for now because I do not use the program for a long time

Reason for choosing MailerLite

It was very simple and practical It was easy to understand It was very efficient

Review Source

Response from MailerLite

February 1, 2022

Welcome to Mailerlite Ghazaleh. Are support team really is the best!

RB

Riccardo B.  
Marketing Director  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Cost-effective marketing solution "

April 1, 2024

5.0

Pros

Very powerful solution with great prices

Cons

I would like more languages on the platform

Review Source

DB

David B.  
Proprietor  
Internet  
Used the software for: Less than 6 months

### "New user but very impressed!"

February 27, 2021

5.0

Pros

This service/software was recommended to me by my sister for use on her website and I decided to try it on my own site as well. I initially found the setup to be a bit confusing but I contacted the tech support people for MailerLite — on a weekend! — and to my surprise they replied almost immediately to my questions and were super helpful. I am using it on a WordPress based site with the Official MailerLite Sign Up Forms plugin from MailerLite. As I said, I'm very impressed. Give it a try!

Cons

In fact there is quite a lot of good documentation but it is not immediately obvious where to find it (or at least it wasn't to me). However, again their support department was very helpful in helping me find what I needed.

Review Source

Response from MailerLite

March 3, 2021

Love to hear that you're having a great start with us David. Thanks for sending us such a lovely review.

Terencio W.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Lot of great features for a great price"

July 12, 2022

4.0

Pros

For a beginner to get familiar this is a great start without many bells and whistles. With that being said don’t let the “Lite” in the name fool you.

Cons

If you are more advanced and need more metrics and kpi’s this may not be a great fit due to limitations on reports and features.

Review Source

Response from MailerLite

August 3, 2022

We appreciate that you've shared your experienced with us. Thanks a lot!

ZL

Zeece L.  
Self-Published Author  
  
Used the software for: 1-2 years

### "My experience with MailerLite has been entirely satisfying. I'm so glad I discovered MailerLite."

March 27, 2018

5.0

Pros

I like that I can so easily build a mailing list using my books, my blog, my homepage, and other sites such as Instafreebie through an inexpensive and highly efficient site such as MailerLite. I like that I can route a subscriber to a free download of my book without the subscriber having to jump through hoops to do so. I also like that support is just a chat away. The plan's price makes it all within my reach and allows me to upgrade as my mailing list grows.

Cons

I can't think of anything, but I haven't used many of its features as I haven't needed them yet.

Review Source

VR

Verified Reviewer  
Full Time Translator  
Publishing  
Used the software for: Less than 6 months

### "good ESP (email service provider)"

October 11, 2020

4.0

I use a lot of ESPs for different purposes mostly are marketing and when it comes to MailerLite I feel it as a lightweight piece of software with cheer and modern UX.

Pros

the template library is the most feature I like in MailerLite

Cons

a lack of feature of estimation or prediction of future sales.

Switched from

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)

exploring new tools for my clients

Review Source

LV

Lisa V.  
Virtual Assistant  
Writing and Editing  
Used the software for: I used a free trial

### "I rarely use MailerLite anymore..."

April 5, 2022

3.0

I think overall, it did the job it was meant to do... it just wasn't for me.

Pros

I think it's got a good system. You only get so many subscribers for free, you send emails and can schedule them, hopefully, they don't all end up in spam either. So in the long run these are all great points.

Cons

Personally, as a lower-end business, I just couldn't afford the price they had offered us.

Review Source

Response from MailerLite

April 19, 2022

Hey Lisa, we truly appreciate your honest feedback on our product.

GK

Gundo K.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "I like MailerLite"

April 23, 2022

5.0

all good, so far

Pros

The variety of user options and the price

Cons

a bit complicated in the beginning when there is not enough time to read the instructions in detail

Reason for choosing MailerLite

price

Review Source

Response from MailerLite

May 3, 2022

Hi Gundo, thank you for sharing your experience with us. In case you didn't know, we have a great MailerLite Academy that will reach you all the ins and out of our product at your own pace. You even get a nice certification at the end once you finish our course. https://academy.mailerlite.com/collections

VR

Verified Reviewer  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Does what it says, not the best price or features "

January 7, 2019

4.0

Pros

Relatively inexpensive, easy to use, fairly intuitive

Cons

Not as many features or integrations as other at the same or lower price point.

Review Source

Davis B.  
Co-Founder  
Internet  
Used the software for: Less than 6 months

### "Easy to use"

April 16, 2019

4.0

Pros

MailerLite is pretty simple and easy to use overall, but you can set up more complicated flows if you wish.

Cons

Nothing really, Mailerlite is easy to use and pretty affordable.

Review Source

LL

Luis L.  
Director  
Education Management  
Used the software for: I used a free trial

### "Starting up with a Newsletter for an educational purpose"

March 4, 2023

5.0

MailerLite is a just in one stop for my promotion needs.

Pros

The integration of campaign design and distribution is whatI was looking for, and I think I found it.

Cons

A little difficult if you are not trained in programming, but support has been great.

Reason for choosing MailerLite

This past week.

Review Source

PH

Prince H.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "MAILERLITE HAS THE BEST CUSTOMER SERVICE AND SUPPORT"

August 10, 2021

4.0

Speed of intefration. Ready to roll quickly. Looking forward to more IDEAS and DESIGNS in the future.

Pros

The support from the MailerLite Team. We tested the Support and Customer Service before proceeding with development. I, personally, have used several Email Distrribution Services in the last 20 years. We don't require lots of templates or design, but do need adequate Customer Service. MailerLite has THE BEST Customer Service and Support we have ever experienced.

Cons

More detailed Instructions are needed on setting up Sites and Templates. More direction when designing and laying out.

Review Source

Response from MailerLite

August 24, 2021

This is the best review we could hear about our support team - thank you so much, Prince! We will definitely take this as a great bat in the pack with all the years of experience you have. You know where to find us if you need anything.

LS

Lukáš S.  
Project Manager  
Government Administration  
Used the software for: Less than 6 months

### "Decent enough solution for your online marketing mailing"

February 24, 2021

3.0

Great tool for starting your online mailing campaigns although there are few better solutions, but they might cost a bit more.

Pros

Free plan that you can use under certain condition. This becomes very helpful for testing out the options this solution provides. It provides you with drag and drop editor so you do not need to code your emailing templates.

Cons

Preset email templates are lacking. The user interface seems bit odd at times and hard to navigate. I found A/B testing to be a bit harder to set up compared to other solutions.

Review Source

Response from MailerLite

March 3, 2021

Hey Luka, thank you so much for your helpful feedback. We always want to improve our services and knowing some of our clients opinions on our interface, testing and what not is very helpful for any future improvements.

TL

Tina L.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Beginner learning to use the product"

October 3, 2022

4.0

client support was great.

Pros

easy links and able to preview and add link to signatures

Cons

not sure yet as i have just started to use it and reviewing how to through youtube.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

too complicated and not enough options.

Review Source

JJ

Jeffrey J.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Better performance. Better Service."

February 9, 2021

5.0

My open and click rates improved immediately.

Pros

The video instructions help me to get my campaigns up and running quickly

Cons

Some of the features are not available for the price I can afford to pay

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I wasn't getting the performance I needed to do group mailings

Review Source

Response from MailerLite

February 12, 2021

Hi Jeffrey, welcome to the MailerLite family! Glad to have you with us. - Lay

LH

Lydia H.  
energy artist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great Support Service!"

May 16, 2021

3.0

Pros

The great support Service! Had an problem with the authentication for my account and \[SENSITIVE CONTENT HIDDEN\]from your customer support team helped me very quickly + very friendly + very supportive!

Cons

Just have to figure out how I can connect the mailerlite work with my website. I think this is about my own ability to understand how to connect them and how to make the workflow work.

Review Source

Response from MailerLite

May 26, 2021

Hey Lydia, we're very curious ourselves to see how we can help you out with your website - can you reach out to our little support heroes at support@mailerlite.com, and they're able to help you out further.

EH

Eva H.  
Blogger  
Writing and Editing  
Used the software for: I used a free trial

### "Excellent customer service"

March 25, 2022

5.0

I am very pleased with this platform. Also, I needed some help from customer service and I received excellent support.

Pros

I like everything about MailerLite. It is easy to use, it offers all the features I need, even in the free version and its customer service is always very kind and ready to help.

Cons

There are no negative aspects until now for me

Reason for choosing MailerLite

It offers everything I need.

Review Source

Response from MailerLite

April 4, 2022

Wooohoo - so glad to hear we're on the good list :)

S

Susan  
Owner  
Online Media  
Used the software for: 6-12 months

### " MailerLite Review"

March 27, 2018

4.0

Helps me manage and grow my email marketing list.

Pros

MailerLite provides many of the features of much more expensive services at an affordable price. Easy to customize landing pages and embedded forms.

Cons

I don't understand the differences between segments and groups or how to use them.

Review Source

AC

Audrey C.  
Account Manager  
Animation  
Used the software for: Less than 6 months

### "New user review"

June 23, 2023

5.0

Pros

It's great to customise email campaigns and automation.Great customer support.

Cons

There's so many options it's a bit complex to get the hang of it at first but the customer support is there to help.

Review Source

CN

Curtis N.  
Meditation Instructor  
Religious Institutions  
Used the software for: Less than 6 months

### "Help with getting set up"

June 7, 2021

5.0

So far we've had a great experience, I got our first newsletter out and it was read by 73% of recipients.

Pros

We had got ourselves a bit confused with how many accounts we had set up. I contacted support and they got back to me in just a few minutes - on a Sunday afternoon!

Cons

There's nothing I've missed so far. Quite happy.

Reason for choosing MailerLite

I love how you don't pay until you hit a certain threshold, but you still get a fully operational package.

Review Source

Response from MailerLite

June 17, 2021

Glad you're feeling happy with us, Curtis. If there's anything we can help you with, you know where to find us.

EY

Erinle Y.  
Content Strategist  
Financial Services  
Used the software for: Less than 6 months

### "I'm Glad I found Mailerlite"

April 1, 2022

5.0

It has been wonderful!

Pros

The platform is easy to navigate, and their customer service is seamless!

Cons

I am yet to find out what I don't like about them or what I like least.

Reason for choosing MailerLite

Mailerlite provided a solution and it was way cheaper!

Review Source

EM

Elmer M.  
Mg Gerencia de proyectos  
Civic & Social Organization  
Used the software for: Less than 6 months

### "MailerLite Excelente "

November 3, 2022

5.0

inicio con campaña para captación de afiliados y espero lograr buen nivel.

Pros

Funcionalidades que se requieren para email marketin de para no expertos, es fácil la integración y manejo, pero requiere mayor cantidad de textos explicativos, guía en cada paso mas clara.

Cons

no hay un paso a paso con tutorial, deberia ser plug in de worpress,

Reason for choosing MailerLite

Recomendación y prueba

Review Source

JM

Juani M.  
Self employed  
Marketing and Advertising  
Used the software for: Less than 6 months

### "One of the best option "

November 27, 2021

5.0

Pros

Easy to use Price is really affordable The customer service is really helpful and answer really fast

Cons

I've been using it during a week aprox. So, I'll have to use it more time to detect the cons.

Reason for choosing MailerLite

It's easy to use and the price is really affordable

Review Source

Response from MailerLite

December 10, 2021

Welcome to MailerLite, Juani. Hope you enjoy it with us. Feel free to reach out to us if you have any questions.

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