# Page 84 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 84 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 84 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2076-2100 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Kaushal A.  
Business Analyst  
Computer Software  
Used the software for: 1-2 years

### "Easy to use interface."

March 14, 2018

5.0

It helps to send email campaigns as a piece of cake :)

Pros

The best part is the campaign builder. You can easily create user campaigns by dragging and drop banner, gallery, text etc. and also they system is very fast. I love campaign builder part :)

Cons

The number of subscribers should be more with free plan. There is nothing else I like least about this tool.

Review Source

MM

Marilyn M.  
Owner  
Writing and Editing  
Used the software for: 1-2 years

### "Ease of Use"

October 26, 2022

4.0

Excellent

Pros

I found setting up a template for a newsletter to be straightforward and easily adaptable to my needs.

Cons

I've found this system to be very user-friendly

Reason for choosing MailerLite

Referral from colleagues

Review Source

BB

Bérénice B.  
Responsable communication  
Media Production  
Used the software for: Less than 6 months

### "Very reactive customer support"

May 26, 2022

5.0

Very helpful and efficient

Pros

The customer support was very reactive and helful. A big relief !

Cons

Difficulty finding some options or understanding segments and similar options

Review Source

Response from MailerLite

June 1, 2022

Hi Bérénice, we have a great knowledge base on our website that might support you and guide you whenever you don't understand something. We also have our great MailerLite Academy if you wish to dive deeper into email marketing.

AR

Andrew R.  
Product Manager  
E-Learning  
Used the software for: 6-12 months

### "Decent email software"

January 11, 2019

4.0

Pros

This is an economical email marketing software that allows for automation and facilitation of email and marketing campaigns. The lite version provides most of the basic functionality you need to get it off the ground.

Cons

The "lite" version is watered down and unless you are a very early stage business, you'll need the full version to unlock the full potential of the software. Some features seem to be there to "check the box" when comparing this to other options, but seem a bit half-baked.

Review Source

PM

Patricia M.  
writer  
Writing and Editing  
Used the software for: 1-2 years

### "Great Customer Support from Mailerlite"

October 14, 2022

5.0

Pros

Ease of use and customer support. Quick replies to questions.

Cons

nothing. If I can figure it out, anyone can!

Review Source

DC

Debbie C.  
Business owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Customer Service"

April 20, 2022

5.0

I greatly appreciate the diligence and kindness shown by \[SENSITIVE CONTENT\]. She resolved my queries in a thorough and easy to comprehend manner. Thank you.

Pros

Easy to navigate and informative videos and emails.

Cons

At this point of time, I cannot locate area which needs to be more informative.

Review Source

Response from MailerLite

May 3, 2022

Welcome to our community, Debbie. Glad to have you with us.

LW

Linda W.  
Author  
Publishing  
Used the software for: I used a free trial

### "Help from the start"

October 20, 2022

5.0

I made a mistake right from the get-go. Contacted support late at night. Had the problem fixed by \[SENSITIVE CONTENT\] within hours. I appreciated her courtesy and professionalism.

Pros

I could get help right away rather than having to go through some community database.

Cons

No cons so far, but then, I'm just getting started.

Review Source

VR

Verified Reviewer  
COO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bom custo-benefício"

May 29, 2023

4.0

Pros

Planos com preços baixos e conta gratuita, painel intuitivo e fácil de usar.

Cons

Poucas funcionalidades mais poderosas, como funis e sincronização.

Review Source

GR

Gail R.  
Writer  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Service is phenomenal"

May 15, 2021

5.0

really good

Pros

MailerLite is really easy to use - even for someone non-tech-savvy. And if you have a query they come back with a personal answer almost immediately. Really impressive.,l,

Cons

Haven't found anything negative so far. I was recommended by another writer who found them better than others.

Review Source

Response from MailerLite

May 27, 2021

Hi Gail, I'm always curious of the amazing creative products our users bring to us - and yours doesn't disappoint either! I've had a read of your memoir, and it looks fascinating. Great reviews you have too! Thank you for being part of our community.

AP

Alejandra P.  
Yoga teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "My experience "

June 17, 2021

5.0

I am in the first step using my first email marketing and landing page. At the moment I am satisfied.

Pros

It is easy to use and easy to integrated it with my business

Cons

I didn’t find it difficult to use. But I am still new using it.

Review Source

Response from MailerLite

July 2, 2021

Glad it's been a breeze Alejandra!

FA

Fidel A.  
Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Good service"

August 25, 2021

5.0

Coverage

Pros

Easy and fast. Very easy to understand. Quickly

Cons

Nothing, all is perfect. Build an app please

Review Source

JL

Joni L.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "A nice MailChimp Alternative"

February 1, 2019

5.0

I found myself shut out of my MailChimp account. Working with their customer service was a nightmare and I got sick of it, so I searched and found MailerLite. It's very similar to MailChimp without the grief.

Pros

MailerLite is a free email management program, like MailChimp, that makes creating landing pages, pop-ups, and email automation easy. It's free up to 1,000 subscribers and 12,000 emails a month.

Cons

Doesn't quite have all the bells and whistles that MailChimp has, but the customer service is far less annoying to deal with.

Review Source

SD

Simi D.  
Company Director  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Account Set-Up"

August 1, 2021

5.0

Pros

It was easy to set up! I’m a start-up without a full website but customer support were very accommodating and quick to respond on a Sunday which was great!

Cons

Only just set up so unable to comment on this

Review Source

Response from MailerLite

August 4, 2021

Hi Simi - welcome to the community! Hope you enjoy it and feel free to reach out to the support team or join our MailerLite Academy to help you become an email marketing expert. https://academy.mailerlite.com/

HM

Heather M.  
Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Great workaround"

January 4, 2023

5.0

Pros

I needed to direct subscribers to earlier issues of the newsletter, and the support team member suggested sending them to the preview URL. I don't know that it would have occurred to me that that was an option. Thank you!!

Cons

It would be cool if there were more flexibility for image editing.

Reason for choosing MailerLite

I thought I could use Canva for email newsletter creation but MailerLite is MUCH better for this.

Review Source

MW

Melisa W.  
Sales and Leadership Coach  
Cosmetics  
Used the software for: Less than 6 months

### "Easy to use and a great communication platform"

April 12, 2022

3.0

Pros

I like how I can organize my subscribers so that they receive specific emails.

Cons

I don't enjoy the way the workflow is set up. It is not user friendly and I can't have a subscriber start midway into the workflow.

Review Source

Response from MailerLite

April 19, 2022

Hey Melisa, thank you for your honest feedback. Should you wish to dive more into what exactly you wish to improve of the workflow - please reply to this email, and we can have a chat!

NM

Nicola M.  
Author  
Publishing  
Used the software for: 1-2 years

### "Prompt customer service"

May 2, 2022

5.0

Extremely quick customer service when a question needs answering. Really helpful for users.

Pros

Ease of use, good scheduling tool, templates.

Cons

The cost increases as subscribers increase.

Review Source

DN

David N.  
Author  
Entertainment  
Used the software for: Less than 6 months

### "Mass Emailing"

June 26, 2022

5.0

Pros

Mass email set up was incredibly easy, even for a dunce like me

Cons

Because I'm not tech savvy, the written instruction.

Review Source

GW

Gary W.  
National Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great start - fantastic customer service getting configured"

November 22, 2022

5.0

Pros

Intuitive. Like the look of the Email Preference Centre

Cons

I haven't discovered any features so far that are a problem

Reason for choosing MailerLite

Email Preference Centre functionality, the way Groups work, focused product not trying to do everything under the sun. Great service from \[SENSITIVE CONTENT\] got us over the line at the initial stages.

Review Source

SB

Shawn B.  
President  
Sports  
Used the software for: Less than 6 months

### "Great Product!"

November 14, 2022

5.0

Awesome!

Pros

Easy to use - and quick to get our first campaign started. Easy to import membership list.

Cons

Could not see which users did not import...

Reason for choosing MailerLite

Similar Feature set for a more economical price which was important as a non-profit youth sports organization.

Review Source

PP

Patricia P.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Perfect fit for my needs"

November 19, 2020

5.0

Pros

Pretty much self-explanatory. I needed a little help to attach it to my website and was grateful for excellent customer support.

Cons

So far I haven't found anything that I didn't like.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Less expensive and better features. Also was recommended by several other writers who do a lot of emails.

Review Source

VR

Věra R.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "vr"

October 8, 2022

5.0

don't use it much, but if yes, it is easy and reliable

Pros

it is easy to use, help line is quick and effective

Cons

cannot remember now because I naven't used it for several months, maybe I would like to get the link for forms and LP quickly from dashboard

Reason for choosing MailerLite

it was recommended to me

Review Source

AR

Alexander R.  
Web Developer  
  
Used the software for: 6-12 months

### "Best cheaper alternative to Mailchimp"

March 27, 2018

4.0

Pros

1\. Powerful and ease to use template editor. 2. Better automation workflow features. 3. Custom email template services. 4. Price.

Cons

1\. Can't export the templates from the template editor. 2. Can't handle multiples domains, you need to sign up to a new account in order to uso anode domain.

Review Source

JS

Jose S.  
  
  
Used the software for:

### "MailerLite will take your money!"

January 19, 2017

1.0

I usually don't write reviews but I had to write a review on this one. I had to upgrade in order to send emails to all my subscribers only to find out that I can't send broadcast because the emails on my automation don't follow their rules. When I asked for the refund they said that they can't give the refund because I already send emails to my subscribers but I can't send any emails because they won't approved the account. They should've said that from the beginning, you will loose your money stay away from this MailerLite and go with another Email provider. Try Elastic Email. It is way cheaper and better.

Review Source

aC

adrian C.  
novelist  
Writing and Editing  
Used the software for: Less than 6 months

### "Technical support"

February 26, 2021

3.0

Good for smooth automation of emails

Pros

Can be confusing at the beginning for people like me, non teckie, but when explained, it all fits into place easily

Cons

So far so good - at the beginners stage

Review Source

Response from MailerLite

March 3, 2021

Hi Adrian, glad to hear you're getting the hang of it and welcome to our MailerLite Community. We totally understand that not everyone will understand how it works in the beginning, which is why we've created the MailerLite Academy to support customers all over. Check out the link here: https://academy.mailerlite.com/

JB

Jem B.  
Life coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Customer service was excellent "

August 5, 2021

5.0

Brilliant \[SENSITIVE CONTENT HIDDEN in customer service was so helpful and highly recommended

Pros

Easy to use Affordable Ideal for my needs of starting up a business

Cons

Nothing, i am new to software but all is good

Review Source

Response from MailerLite

August 23, 2021

How amazing Jem! Welcome to the community, love having you with us.

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