# Page 87 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 87 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 87 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2151-2175 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jenny R.  
  
  
Used the software for:

### "Fantastic customer service"

November 24, 2016

5.0

I've used MailerLite for quite some time now and as an email marketing platform I've very happy but I'm really impressed by their customer service. Anytime I've had an issue, even if it's with my custom coded email template which is technically outside of their scope of work, they've been more than happy to help and have always been able to resolve my issue. I highly recommend MailerLite and their great customer service.

Review Source

Response from MailerLite

November 25, 2016

Thank you Jenny, our support team sends you best wishes!

VH

Valerie H.  
Author  
Publishing  
Used the software for: Less than 6 months

### "Like it so far"

November 17, 2022

4.0

\[SENSITIVE CONTENT\] was a big help to me on chat to help me figure out what I was doing wrong. She was very patient with me! Thank you!

Pros

Drag and drop and simple emails when I need each.

Cons

There is no scroll bar on the far right when editing campaigns.

Review Source

fB

francoise B.  
Naturopath  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "No need for a title!"

March 16, 2023

3.0

Difficult at first as I have not registered correctly and hopefully it is now sorted so I should be able to use in the next couple of days!!

Pros

The idea of sending an email to remind your customers that you are here!!

Cons

Not so simple to use if you are not a marketing person!

Review Source

SR

Sergio R.  
DMM  
Information Technology and Services  
Used the software for: 6-12 months

### "Just the best"

January 16, 2017

5.0

I have tried almost every email marketing tool, and I have to tell Mailer Lite is simply awesome as platform, have the best support and the price is afforfable,

Pros

Almost everything, excellent support

Cons

None by the way

Review Source

NK

Natasha K.  
Author  
  
Used the software for: 6-12 months

### "Mailerlite is excellent value for money. Functionality is equal to Mailchimp."

March 27, 2018

5.0

Pros

I like the ease of use most. I don't want to reinvent the wheel to send a newsletter once or twice a month and I don't have to with Mailerlite. I also love their customer support. They're always available and friendly and have always answered my questions.

Cons

I wish the default settings of the templates were different, for example left justify text vs. center, color and size of text (black and bigger). Just a few extra clicks. This is my personal preference with settings and I am sure I don't represent the majority.

Review Source

EJ

Ewa J.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Mailer Lite"

October 3, 2022

5.0

Great software with friendly staff. \[SENSITIVE CONTENT\] was able to sort out my issue in no time.

Pros

E-mail marketing. Very easy to use and I am able to customise templates.

Cons

So far I like software and I don't see any negative points.

Review Source

JL

Jiri L.  
CEO  
Food Production  
Used the software for: Less than 6 months

### "Great product!"

November 10, 2022

5.0

Pros

enabled me get into e-mail marketing in one day without any hassle. also great support and response time (\[SENSITIVE CONTENT\] was very helpful)

Cons

nothing at the moment, it was a very short time of usage so far.

Review Source

VC

Valerica C.  
admin  
Education Management  
Used the software for: I used a free trial

### "\[SENSITIVE CONTENT\] from Honduras is the best "

November 4, 2022

4.0

Pros

Some features are easy to use and i can work

Cons

you have a bot and now it is time consuming to solve an issues,. Today \[SENSITIVE CONTENT\] help me very fast, thank you

Review Source

RD

Riccardo D.  
Administrator  
Design  
Used the software for: I used a free trial

### "highly recommended"

November 20, 2022

5.0

very good handling and support

Pros

The software is easy to use, the pricing is very moderate, the whole appearance is very sympathic

Cons

I would like to have more languages available

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 6-12 months

### "Mailerlite is an affordable option to manage subscribers and campaigns."

October 13, 2017

5.0

Makes it easy to collect new subscribers and send campaigns.

Pros

Their pricing and functionality, paired together, are hard to beat. Automation functionality is easy to setup and just works.

Cons

It would be nice to have an actual template manager. Currently you have to create a campaign, design it, and duplicate to use that design again.

Review Source

LE

Lesley E.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Free Version is very Limited"

February 3, 2021

4.0

I used it for 2 months of newsletters but realised that my emails were not pleasing to the eye.

Pros

Easy to use & easy to send from to subscribers.

Cons

The available templates on the free version were not very appealing or customer-friendly.

Review Source

Response from MailerLite

February 12, 2021

Hey Lesley, we appreciate all the feedback we can get. We definitely want to make each area of our company customer-friendly, so we will keep this in mind. Have a Lite day! Lay

JW

Jared W.  
Author  
Writing and Editing  
Used the software for: I used a free trial

### "Customer Service is friendly and FAST"

June 15, 2021

5.0

Pros

I have yet to dive in too far but I must say, it seems intuitive and the customer service people are knowledgeable, friendly, and FAST!

Cons

I had a little trouble getting my account verified. But as stated, customer service took care of that.

Review Source

Response from MailerLite

June 17, 2021

Glad we got it all worked out and that you're on your way, Jared. Thank you for spreading the review love to the rest of the community.

JS

Jacob S.  
Research Analyst  
Real Estate  
Used the software for: Less than 6 months

### "\[SENSITIVE CONTENT\] @ Mailerlite"

November 23, 2022

5.0

\[SENSITIVE CONTENT\] made my mailerlite experience fantastic

Pros

\[SENSITIVE CONTENT\] was the greatest customer support representative I cannot exclaim enough how badly i needed to send out this email

Cons

none

Reason for choosing MailerLite

None

Review Source

sG

sarah G.  
founder  
E-Learning  
Used the software for: 6-12 months

### "\[SENSITIVE CONTENT\] was awesome!!!!"

October 20, 2022

5.0

it's great

Pros

easy to use the software of the program is great

Cons

too many tabs and options, I also prefer that you can edit the content directly on the page and not on the side

Review Source

DD

David D.  
Founder and CEO  
E-Learning  
Used the software for: Less than 6 months

### "Great Email Marketing Platform to Get Started"

November 28, 2023

5.0

Pros

Free forever plan for up to 1,000 subscribers

Cons

It didn't feel the most intuitive when I started. I had to look for some functionality

Review Source

GS

Gk S.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Cost effective email Marketing software"

April 1, 2022

4.0

Pros

Integrations are easy, Good email deliverability

Cons

No extra landing pages. it's complex to create campaigns

Review Source

AA

Angela A.  
Content creator  
E-Learning  
Used the software for: I used a free trial

### "Great support"

December 21, 2021

5.0

Pros

The best part was that I hit a little snag right at the beginning and got an answer that had everything working in less than 24 hours.

Cons

I haven't found anything I don't like yet.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

I got to try it out for free first.

Review Source

AV

Aleksandra V.  
Post-Doc  
Mental Health Care  
Used the software for: I used a free trial

### "Amazing and supportive costumer service"

November 5, 2022

5.0

Pros

I like when I speak with people that feels like real people and not robots. My costumer service experience was really supportive.

Cons

I am not yet able to answer this question.

Review Source

XP

Xuequn P.  
Project Manager  
Religious Institutions  
Used the software for: I used a free trial

### "MailerLite"

November 4, 2022

4.0

Pros

Easy to implement, excellent customer service

Cons

I'm using the free version, so there are limits

Review Source

SL

Sian L.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Great product with fantastic support"

May 20, 2021

5.0

Pros

I like the ease of use of the product but the customer service really is fantastic. Excellent response time to queries and so helpful and knowledgable.

Cons

Nothing so far - everything has been fine with my experience.

Review Source

Response from MailerLite

May 27, 2021

We aim to keep it that way for you and every other user. Welcome to our community Sian

SM

Sunny M.  
Co-ordinator  
Oil & Energy  
Used the software for: I used a free trial

### "Great product with awesome customer service"

May 21, 2022

5.0

Need a simple mailing platform to keep in touch with a buying group twice a month. This is perfect

Pros

Templates , ease of use and exceptional customer service

Cons

There's nothing I don't like. Its a great product

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Poor service

Review Source

Response from MailerLite

May 25, 2022

What a great name you have! Definitely makes this review even more joyful.

AK

Andrew K.  
Director  
Consumer Goods  
Used the software for: Less than 6 months

### "Inexpensive but somewhat limited"

October 27, 2021

4.0

Pros

The price is outstanding, and the WYSIWYG editor is straightforward. Definitely a viable option for small businesses that's on a budget. It also integrates pretty easily with ecomm platforms like shopify.

Cons

Functionality is quite limited. Think of it as a lighter-weight mailchimp. Transaction emails, ab test capabilities, etc. all fall short of a more powerful system.

Review Source

Response from MailerLite

November 4, 2021

Hey Andrew, thank you for your review and your feedback. In case you didn't meet our little brother, MailerSend, it might be able to help with the transaction email parts of your review.

CO

Cosmin O.  
Spiritual teacher  
E-Learning  
Used the software for: Less than 6 months

### "Great support and product!"

November 6, 2022

5.0

Pros

You have everything in the same place and it is easy to use once you get the hang of it. \[SENSITIVE CONTENT\] really helped me out with how to properly use the platform, her help was very valuable. Would highly recommend Mailerlite to anyone that is running a business.

Cons

Did not find anything yet, it all works smoothly.

Review Source

CB

Camille B.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Very Handy Tool"

January 14, 2020

5.0

Mailerlite has been a wonderful change as it is very cost effective and more easy to use to get my emails out. I am pleased overall with it.

Pros

The cost of the product and how easy it is to navigate

Cons

Not much variety of templates. Need to improve on what is available.

Review Source

MZ

Mariusz Z.  
IT SPECIALIST  
Wholesale  
Used the software for: I used a free trial

### " Fine Mailer, but for free - free tool is a fine price for use ^\_^"

May 12, 2022

4.0

Pros

Free mailer, it is quite easy to use. I love \[SENSITIVE CONTENT\] from mailerlite, best support employer ever. Helped me a lot

Cons

My mails are placed in SPAM folder sometimes

Review Source

Response from MailerLite

May 20, 2022

Thank you for the review, Mariusz. :)

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