# Page 88 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 88 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

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Last updated March 16th, 2026

# Page 88 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2176-2200 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Maria V.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "A great product but "

October 15, 2022

4.0

I love the template options MailerLite offers but do struggle with some 'back end' features like finding templates, finding my drafts, importing subscribers and so on. I have had to chat with the team over small things that should be easy to find and this can make ML quite time-consuming.

Pros

Mailerlite has a great selection of really nice email templates and editing them is easy, which I love.

Cons

I find the dashboard can be confusing and struggle to find the simplest things which can make it frustrating to use.

Reason for choosing MailerLite

Well designed email templates.

Review Source

GS

Gunilla S.  
Head master  
Fine Art  
Used the software for: 1-2 years

### "I use it a lot to reach different groups and it's so user friendly!"

March 27, 2018

5.0

Easy to reach different groups (or multiple) with information. Very easy to compose nice info-mails.

Pros

Only what you need is there, no extras that makes it difficult to find what you are looking for. I really appreciate the tracking possibility to see how many opened etc. Great!

Cons

Review Source

KW

Kurt W.  
Business Owner  
Accounting  
Used the software for: I used a free trial

### "Great product."

January 11, 2022

5.0

Great.

Pros

Very user friendly software, but when you need help, customer support is stellar.

Cons

I found the campaign editor to be a bit awkward. The campaign was created in Microsoft Word but I found that copying and pasting into their editor yielded mixed, often disappointing results. Would have been much easier if their editor functioned more like a Windows application.

Reason for choosing MailerLite

Professional online review said it was the best option for my needs.

Review Source

Response from MailerLite

January 14, 2022

Thank you for sharing your experience and feedback with us, Kurt.

JC

John C.  
Owner  
Graphic Design  
Used the software for: Less than 6 months

### "My Title"

May 6, 2022

5.0

Keeping in communication with my customers and informing them what projects I have been working on and how they might benefit from them as well.

Pros

Easy template and easy to put together. Scheduling and client list.

Cons

I need to include a subscribe button on my emails and I'm not sure how to do that. I probably need to look into that further. I think it is done with a form but not sure.

Review Source

YV

Yolanda V.  
CEO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy to implement"

October 11, 2022

5.0

Excellent

Pros

It was easy to learn and implement what I needed.

Cons

At this time, I have nothing to say about what I liked least.

Review Source

GN

Gilbert N.  
Managing Partner  
Printing  
Used the software for: 6-12 months

### "Great tool with awesome customer support!"

January 2, 2019

4.0

Nice tool, with very good price/quality-ration. And their support is just great. So in my opinion: maybe they are not the biggest and the best known mailing-app out there, but they definitely are worth a try!

Pros

Customer support is awesome. Next to that, the tool is just great and easy to use. It has already quite some nice features, and it seems that their team is very eager to add new features regularly.

Cons

Some nice-to-have features are missing, but I have the feeling that they will follow in the near future.

Review Source

RB

Roxanne B.  
Web Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Responsive Support"

November 15, 2021

5.0

I contacted customer support twice when I was having trouble finding solutions. They were very quick in getting back to me and very thorough with their answers. They give me the confidence and support I need as I learn the ins and outs of Mailerlite.

Pros

Mailerlite makes it easy to set up drip campaigns and integrate with existing websites.

Cons

I wish there was a chat option when assistance is needed, but they are very fast responding by email.

Reason for choosing MailerLite

It was recommended by a colleague.

Review Source

Response from MailerLite

December 1, 2021

Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

SB

Stefan B.  
owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy to get started, great features"

October 5, 2022

5.0

Pros

I am very pleased with Mailerlite. It is both easy to use (which saves me time) and has also very good features. For more advanced uses great customization. Their customer support is excellent with very short waiting time. \[SENSITIVE CONTENT\] gave me the answer I needed and solved the problem right away. Very worth your consideration

Cons

None so far That I have seen. Everything works out allright

Reason for choosing MailerLite

Beter suited to my business and better support

Review Source

Response from MailerLite

October 10, 2022

We are glad to have you as part of our community, Stefan!

SB

Sue B.  
Children's author  
Writing and Editing  
Used the software for: Less than 6 months

### "Great customer service"

October 21, 2022

5.0

Very positive

Pros

Got me what I wanted - email subscribers

Cons

Ease of use but that's down to my inexperience.

Review Source

RS

Riccardo S.  
  
  
Used the software for:

### "Amazing! Super easy to use and it works perfectly!"

April 10, 2017

5.0

It's one of the best product on the market! It's really user friendly and perfect for everyone. all the features work perfectly.

Review Source

KA

Kenny A.  
Coach  
Education Management  
Used the software for: Less than 6 months

### "Very good and easy to use platform"

November 30, 2022

5.0

Pros

Semplicity; help of \[SENSITIVE CONTENT\] by mail in support

Cons

I didn't find the live chat support.....

Review Source

NS

Natalia S.  
Illustrator  
Arts and Crafts  
Used the software for: I used a free trial

### "Good customer support"

November 1, 2022

5.0

Pros

I am new to email marketing and had some doubts about how to do some things. The instructional material is very helpful, but I wanted very specific information so I decided to contact the customer support team. \[SENSITIVE CONTENT\] answered all of my questions in a detailed way, providing additional links to help me grasp the main concepts related to my needs.

Cons

For beginners it can be a daunting tool because of all the features, but I don't see anything I don't like.

Review Source

BY

Burak Y.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Easy to understand and to use"

July 24, 2021

5.0

Pros

Ease of use and affordable. I hope I will love it more in time.

Cons

I will tell it later. I use it for monthly newsletters only and it is simple to use.

Review Source

Response from MailerLite

July 26, 2021

Thank you for sharing your experience with us, Burak. If you have questions, our support team is ready to help.

SAC

S. Andrew C.  
CSM  
Alternative Medicine  
Used the software for: I used a free trial

### "Didn’t like the experience so far "

March 25, 2024

3.0

Pros

Not much to be honest as it was too difficult to understand how to use it

Cons

The interface, the design, the templates, everything seemed so complicated to use. So we gave up and used another user friendly email marketing tool.

Review Source

NH

Nancy H.  
Author  
  
Used the software for: 1-2 years

### "I love this product. It's my go-to for building a list for my brand."

July 26, 2018

5.0

Pros

The pro far outweigh any cons. Their site is super easy to use. They have the best interface I've seen and used.

Cons

Price is a little expensive when you are just starting out or you're a small business. They need an app. I swear they used to have one and it was good.

Review Source

NB

Nieves B.  
founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The mailer Lite help center"

October 8, 2023

5.0

I hope will be easy to send my newsletter for my leads

Pros

I am just begining with Mailer Lite.The help center is so efficiently

Cons

I am just begining, I hope all will be all right

Review Source

FU

Frank U.  
Online Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Mailerlite Is Good For SMEs"

July 17, 2019

5.0

Pros

Mailerlite has a comprehensive free plan which is great if you're an SME. It is also easy to use and just efficient with the mail templates available.

Cons

I haven't used it enough to have a thing I don't like about it yet..

Review Source

LV

Lucid V.  
Alchemist  
Online Media  
Used the software for: I used a free trial

### "I appreciate the transparency and the design, that's why I chose MailerLite"

February 8, 2023

5.0

Pros

The free version is subtly marketed. And I like the look of it. The transparent marketing and free option is great.

Cons

Only issue I faced was wanting to change my email address after signup. But I created a new account (so confirmation emails would not come from a gmail account but my main account), then got a notification that I have 2 accounts. Slightly complicated process, but I feel it will be easy to resolve, customer support was great.

Review Source

MS

Michael S.  
Organiser  
Professional Training & Coaching  
Used the software for: I used a free trial

### "MailerLite is good"

March 10, 2022

5.0

It works well

Pros

Easy to use. Help Desk was very helpful.

Cons

All OK.

Reason for choosing MailerLite

It worked well

Review Source

Response from MailerLite

March 15, 2022

Thanks a bunch, Michael!

JR

Jessica R.  
Author  
  
Used the software for: 1-2 years

### "Highly recommend; Easy to use; Great customer service"

March 27, 2018

5.0

Pros

It is intuitive and easy to use. It has all the features you'd expect from a mailing provider and the team is constantly adding new ones.

Cons

There aren't really any negatives that I can think of. I've been very happy with the software and service.

Review Source

SA

Simidele A.  
ceo  
Sports  
Used the software for: Less than 6 months

### "Great Service from \[SENSITIVE CONTENT\] "

October 21, 2022

4.0

Pros

\[SENSITIVE CONTENT\] assisted me in the chat and was very thorough in his responses

Cons

took a while to figure out the user interface

Review Source

GS

Gregg S.  
International Marketing Specialistg  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MailerLite Testimonial"

July 14, 2022

5.0

I've only deployed one email with MailerLite and ran into an unexpected issue. The MailerLite customer support team was very responsive and helped me troubleshoot the issue, which was greatly appreciated.

Pros

Easy to use. Great customer support.

Cons

None that I can think of at the moment.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost

Review Source

MD

Megan D.  
yoga  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you"

December 17, 2021

5.0

It's wonderful to have the tracking available and comprehensible.

Pros

I'm so grateful to have a simple to use program that helps me create newsletters and event invites that look as special as the content being offered.

Cons

Other than my own learning curve, it's wonderful. What I have had to learn, I've found abundantly covered in their resources and customer service.

Review Source

Response from MailerLite

December 28, 2021

We're very grateful that we have people in our community such as you, Megan. Thank you for your lovely feedback.

PM

Paweł M.  
Online Media Manager  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "MailerLite Review"

February 12, 2021

5.0

In my opinion, Mailer lite is a good alternative to programs such as Malichimp or Hubspot. A big plus is the free account with up to 1000 subscribers.

Pros

What I liked the most about mailerlite was the ease of use of this program and the clarity of its design. An additional plus is the free account for up to 1000 subscribers.

Cons

The big downside for me is the lack of a Polish language version. The landing page builder comes with very few templates.

Review Source

Response from MailerLite

February 18, 2021

Thank you for sending your feedback our way. We truly appreciate this. We also are looking into further expanding our templates for our landing pages, so great feedback! - Lay

RS

Raul S.  
Industrial Engineer  
Design  
Used the software for: I used a free trial

### "Great customer service!"

February 17, 2021

5.0

Pros

Quick and helpful support, I'm starting with the free trial and still a lot to test, but good feeling so far.

Cons

I didn't find anything yet, so I can't comment on any cons yet

Review Source

Response from MailerLite

February 19, 2021

We love to keep the cons that way. Welcome to our MailetLite Community Raul!

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