# Page 89 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 89 - Is MailerLite the right Email Marketing solution for you? Explore 2256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2256)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 89 - Reviews of MailerLite

## Showing most helpful reviews

Showing 2201-2225 of 2256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Scott G.  
Online Fitness Coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Good so far"

June 21, 2023

5.0

Pros

So fare customer service has been great. Still new to the product so not much to review yet

Cons

Nothing yet. Still new to product. Any issues easily solve be customer chat.

Review Source

AM

Amanda M.  
VP Operations  
Restaurants  
Used the software for: 6-12 months

### "Basics are straightforward, Advanced functions require more effort"

December 21, 2018

5.0

Pros

The drag & drop builder makes it easy to design templates & campaigns that fit your brand and look polished. There's much less setup than required by some of their competitors. I've used a few different email marketing systems and have found MailerLite to be one of the easiest to understand & maneuver.

Cons

Creating automations, segmenting groups of subscribers, etc is not intuitive.

Review Source

HJJ

Hudák József J.  
software tester, spiritual helper  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "review"

October 4, 2022

5.0

Pros

with a free version, it offers many options

Cons

There is no equal. What I need is perfect for that purpose. Thanks

Review Source

AU

Aiste U.  
Founder  
  
Used the software for:

### "Simple and effective tool for small business"

December 18, 2014

5.0

The simplicity and lightness of the software is unlike any other services that I tried in the past. I also love how MailerLite team goes above and beyond to ease the process of email marketing for me. Sometimes it feels that I am not using a tool, but I have an extra team member on my team.

Review Source

CF

Chad F.  
  
  
Used the software for:

### "BEWARE AT YOUR OWN RISK!! -YOU HAVE BEEN WARNED"

September 8, 2016

1.0

Pros

Well Looked promising..but it stopped there!

Cons

\- Customer Service is the worst I have ever seen - The people who work for this company are a joke. - Not even in the USA - You're better off with MailChimp or even SendinBlue..

Review Source

KS

Kathleen S.  
artist  
Fine Art  
Used the software for: Less than 6 months

### "Outstanding Service"

February 25, 2021

5.0

Can't say enough about the customer support. So friendly and helpful. Quick response time and comprehensive answers.

Pros

Made sending my newsletter out a breeze and also feels very professional. I also appreciate the customer support and video tutorials.

Cons

Since I am not very tech savvy the learning curve was longer than I wanted, but once I got it, I got it!

Reason for choosing MailerLite

Mail Chimp

Review Source

Response from MailerLite

March 3, 2021

That's amazing Kathleen! We try our best to make sure it's user-friendly for everyone to use. We've now, also added the MailerLite Academy should there be any steps that you need help with. Check it out at - https://academy.mailerlite.com/

VQ

VIRGINIA Q.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "So easy to use!"

November 19, 2020

5.0

I recommend MailerLite anytime I can.

Pros

I really like how easy it is to setup even if you are completely new to Email Marketing. Also, I appreciate the free version, while you are just starting your business. Thanks!

Cons

I haven't had any problems, I'm really happy so far.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing MailerLite

It was highly recommended by influential people in my industry.

Review Source

GR

Genna R.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great customer Service"

September 14, 2021

4.0

I had some difficulty with something and customer service helped me immediately. It was amazin.

Pros

I just started using Mailerlite. As a non-tech person professionally I found it easy to use and customer service responded quickly when I did have problems to help me.

Cons

Nothing yet. I’ve just started with the set up and found \[SENSITIVE CONTENT\] to be relatively easy.

Review Source

Response from MailerLite

October 4, 2021

Welcome to our community Genna!

DW

Dan W.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Rip-off merchants"

December 17, 2018

1.0

They took my money then refused to send my campaign. Their 'Support Team' is a fairy-tail. It doesn't exist. Wasted hours importing lists and drafting campaigns only to be told that approval to send them was denied. Glad i only paid for a month. I'm not giving up on the fight for a refund though

Pros

the myth. good reviews, user-friendly interface, it all looks good at a glance

Cons

The reality. they irritate you into paying and then refuse to let you actually utilize your lists

Review Source

AM

Amber M.  
  
  
Used the software for: Less than 6 months

### "Awesome Customer Service"

September 13, 2018

5.0

Pros

I love the commitment to service. Customer support is helpful and prioritizes my questions. I appreciate customer service as an entrepreneur. I've recommended Mailerlite to my clients and will continue to do so. If you are a small business owner and you're looking to grow your email list and send your customers quality emails without having to be "techy-" I would suggest mailerlite.

Cons

I don't have any complaints. They've exceeded my expectations so far as I am a new customer. The interface is easy to use and clean.

Review Source

SS

Sudip S.  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "MailerLite - an easy to use email automation platform"

November 4, 2021

5.0

Pros

1\. Free for ever plan up to 1000 subscribers with 12,000 email send per month 2. Simple paid plan structure 3. Power tools to capture leads - Forms and Landing pages all available in the free plans 4. Platform features excellent automation and segmentation capabilities 5. Free website available with all plans

Cons

1\. The initial approval process is quite rigorous and may take some time.

Review Source

GA

Giada A.  
Web developer  
Consumer Goods  
Used the software for: Less than 6 months

### "good sw and very pratical "

May 15, 2021

5.0

great

Pros

Very practical and easy to use/install. Quick and nice customer service

Cons

nothing to add, just purchased for one time use. maybe i'll use it again.

Review Source

Response from MailerLite

May 27, 2021

You're always welcome whenever you need us Giada!

MKM

Mary Kay M.  
author  
Publishing  
Used the software for: Less than 6 months

### "Great customer service "

October 28, 2022

4.0

Pros

I'm a new user so still getting used to all the options. I like the step-by-step guidance. \[SENSITIVE CONTENT\] provided excellent customer assistance. She was extremely knowedgeable, clear, patient, and made solving my problems a joy. three cheers for her!

Cons

Some icons don't have hover info. and their functions are not necessarily evident.

Review Source

JK

Joanne K.  
  
  
Used the software for:

### "Easy and Effective"

January 19, 2017

5.0

This is an intuitive product that makes communicating to form relationships with people on your subscriber lists a breeze.

Pros

Ease of use

Cons

The forever free subscriber limit could be higher

Review Source

Response from MailerLite

April 5, 2017

Joanne, thank you for the review

SN

Shayna N.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Friendly and professional support"

January 10, 2022

5.0

Pros

Great support with fast response from positive and knowledgeable people

Cons

Like any software, it take a little time to become familiar with the tools

Review Source

Response from MailerLite

January 14, 2022

Welcome to our community, Shayna. We're very glad you're with us. Anything you need, you know where to find us. Ps. Did you know we have a community on circle? This can be very handy to meet others and ask questions you may have.

KW

Kayleigh W.  
Marketeer  
Information Technology and Services  
Used the software for: Less than 6 months

### "User friendly and accessible customer support"

October 22, 2021

4.0

Pros

Easy design for emails, user-friendly and fun. The analytics function is something we really cherrish.

Cons

I wasn't able to find some subscriber functions, but the customer service (chat) was very quick to respond to my question how to find and use them. No bots, real people!

Review Source

Response from MailerLite

November 4, 2021

We do love our real humans! They tend to be somewhat funnier with the dad jokes. Thank you for the review Kayleigh.

LS

Lisa S.  
Committee Chair  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "New User"

November 3, 2022

5.0

Pros

Ease of use and pricing. We haven't used a lot of the features yet, but excited to try them out.

Cons

I haven't used it enough yet to find any cons about the software.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Pricing

Review Source

SL

Stephanie L.  
Life Coach  
  
Used the software for: 6-12 months

### "Not as intuitive to use as I would have hoped"

December 9, 2017

3.0

Pros

I switched to MailerLite because the free version allows automated emails. Besides that, I'm not sure I have anything to rave about.

Cons

I use it to send out email newsletters occasionally, and though I've already used the software quite a few times, I still don't really enjoy it. I may eventually switch to another company.

Review Source

LF

Liene F.  
Art director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Works great"

June 20, 2023

5.0

Everything is good, great live support. No need to explore other services...

Pros

Easy to use, simple. Enough design options.

Cons

First expierence of creating a new project might seem difficult.

Review Source

HH

Hildegarda H.  
Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "So far very happy "

February 2, 2022

4.0

So far I used the system very little, but the customer support is excellent!!

Pros

I am just a beginner, but it should be easy to use

Cons

can not mention nothing at the moment, since I am very new to this software.

Review Source

Response from MailerLite

February 22, 2022

Welcome to our community, Hildegarda. We have an excellent MailerLite Academy if you wish to dive and learn more about email marketing. https://academy.mailerlite.com/

GC

Gina C.  
Writer  
  
Used the software for: 6-12 months

### "Excellent"

March 27, 2018

5.0

Book sales and brand recognition.

Pros

Mailer Lite is easy to use. The automation is intuitive and gives me valuable information. If I have any issues, Mailer Lite is quick with online help (less than 5 minutes).

Cons

Sometimes cleaning up my mail list goes slowly and I have to go back and redo subscribers that I've removed.

Review Source

yS

yaa S.  
body engineer  
  
Used the software for: Less than 6 months

### "Still figuring it out but I like"

August 1, 2018

3.0

I was able to put a link to start collecting emails on my new website.

Pros

I needed to quickly add an email sign up call to action on my new website and mailerlite was highly recommended. I was able to quickly integrate onto my wordpress site.

Cons

I can't say what I like least yet as I haven't had opportunity to fool around with it enough yet. But I'll keep you posted.

Review Source

DB

Dawn B.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Awesome service with Joseph from Mailer Lite!"

July 5, 2022

5.0

Pros

I like the campaign building templates. I will watch the videos

Cons

I need to learn how to design more. My fault.

Review Source

Response from MailerLite

July 13, 2022

It's never too late to learn new things, Dawn! In case you have any questions, we have a great Facebook community that can guide you with design ideas.

MB

Marija B.  
virtual assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "MailerLite review"

November 11, 2022

4.0

I have contacted your support team and would like to thank \[SENSITIVE CONTENT\] for her help and patience. She answered my questions and was very supportive.

Pros

I like using MailerLite because it's simple and user friendly. It has great features like automations, workflows, landing pages and is intuitive to use.

Cons

I would like to have the option to add new users to my account.

Review Source

MC

Mike C.  
Photographer: Comercial, Advertising and Editorial  
Photography  
Used the software for: Less than 6 months

### "Better than mailchimp"

May 29, 2018

4.0

Pros

Mailerlite is much easier to use than MailChimp. I have not compared it to other competitors though. Even though it is simple it is very powerful and offers a lot of information. The free plan is a great value if you don't have a large number of subscribers. Cheaper than others. Ease of use

Cons

It is hard to grow your database with them because they require a double opt-in. Otherwise, I have not found anything that I don't like about it yet.

Review Source

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