# Page 9 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136603/MailerLite/reviews --- MailerLite 4.7 (2259) [View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 9 - Reviews of MailerLite ## Showing most helpful reviews Showing 201-225 of 2259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Robert G. Fleet Admin Automotive Used the software for: 1-2 years ### "MailerLite" September 29, 2024 5.0 Overall, MailerLite is an great email campaign app that works very good and has useful support. Is easy to use, create and and track the campaign. Importing contacts was fast and didn't encounter any issues. Pros The most I like that is very easy to setup an email campaign. The app is well designed and very intuitive, easy to navigate and start campaigns. Setting up\[ the account is straightforward and the support team really helped me when I was stuck. Another helpful think that has to be mentioned is that email builder is very good, templates are mobile optimized and easy to customize. Cons From my point of view MailerLite works perfect as it is. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It get more and more expensive to use it. Review Source JO Joseph O. Book publisher Publishing Used the software for: 1-2 years ### "Overall a good mailer" October 3, 2024 5.0 Overall, it is good, but the image upload limit may be a factor why I may leave. Pros It is easy to manage the form and set things out so everything is clear. Cons I really, really dislike the 2mb image limit. It's really frustrating. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too expensive for what was offered on the platform Review Source Response from MailerLite October 22, 2024 Hey Joseph! Thank you for taking the time to leave us a review. You would be happy to know that the image limitation has been fixed from our end. Now any images above 2MB gets optimized to fit with our size requirements. So now users can upload images with size greater than 2MB! GE Gina E. Global marketer Online Media Used the software for: I used a free trial ### "Super customer service" December 31, 2024 5.0 Pros Super customer service. Was stuck with domain authentication for a week, but 5 min chat with \[sensitive content hidden\] solved the problem immediately. It is pretty straightforward to build your first email campaigns also. Cons I have not experience any problems yet with MailerLite Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was not happy with the pricing of Mailchimp Review Source DC Deyan C. CEO Cosmetics Used the software for: I used a free trial ### "Abanded Cart Setup" December 17, 2024 5.0 Pros Sending emails from pop-ups and to every new registered user. Cons Email sending time. Some times we have user who with more than 5 min to receive promo code on their email. Review Source BB Basile B. CEO E-Learning Used the software for: Less than 6 months ### "Thx a lot !" December 19, 2024 5.0 Pros Support and the product ! I love the support for the Q and A Cons nothing ! I love all the product and the automations Review Source VR Verified Reviewer Product Manager Information Technology and Services Used the software for: Less than 6 months ### "A newsletter tool that has everything you need, with just a few minor problems" August 9, 2024 5.0 Very positive. I love software that does one thing right. Even though MailerLite has other products I'm not interested in (landing pages, forms, ecommerce), it does the mailing part brilliantly. Pros I was able to set up an almost exact copy of our HTML email template using drag & drop tools from MailerLite. The platform has A/B testing features, which can come useful - but you need a larger list for this to be reliable. Creating emails is easy, and it has all the features you need to run a newsletter. Cons The preview/testing options are more limited than I expected - it's a simple desktop & mobile preview, and not an advanced one where you can test the email in all clients. Logging in also has a minor problem. As MailerLite has multiple products, you need to select which one you want to use when you log in. There's an option to automatically redirect you to a specific product each time you log in - but if you remember your log in, that doesn't apply. You have to manually click it, even if you're only subscribed & using one product. It's a waste of just a few seconds each time you log in, but it's also such an easy thing to improve. Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing MailerLite It's often recommended as a #1 choice. I liked that most of the features are not price-gated. We also didn't need to use custom HTML to code the email templates, which is a big time saver. It has all the bells and whistles needed, and a solid pricing structure to match. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) We were dropping HubSpot as a CRM, and were looking for a tool focused on emails. Review Source TC Tess C. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "My experience with MailerLite" December 11, 2024 4.0 Overall, it does what I need. I had to upgrade to get email support. Pros The support is excellent if you have the premium package. Cons The website is not that user friendly sometimes, and that there is no telephone support. Review Source DF Diane F. Personal branding coach Performing Arts Used the software for: 2+ years ### "Best free plan with the most features. " October 23, 2024 5.0 Mailerlite is fantastic. I have used other services but Mailerlite is the best. Easy to set up automations. Pros Mailerlite has the best free plan with the most features. Plus excellent reputation for deliverablity. Cons So far I don't see any cons as it has all the features I need Switched from [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailercloud](https://www.capterra.com/p/219796/Mailercloud/) from Brevo to mailerlite because Mailerlite had automation in the free plan. I tried Mailercloud but it lacked features and was very complicated to set up. Review Source VBR Vincenzo Bernardino R. Freelance Marketing and Advertising Used the software for: 1-2 years ### "Affordable tool for small projects that are just starting with email marketing" October 29, 2024 4.0 I think MailerLite is a good tool too start with email marketing for very small businesses and without too many needs of customization, it's very affordable and I recommend to clients that are just getting started with email marketing Pros Affodable pricing is the main pro for MailerLite and User Experience is simple enough Cons I didn't notice any particular Con besides some temporary issues and bugs maybe on a specific account, but it does lack of a lot of features others have. Review Source CW Casey W. Office Manager Media Production Used the software for: 1-2 years ### "Affordable and Easy" October 15, 2024 4.0 Overall a great program, easy to use, and easy to track. Pros Affordable pricing, the dashboard is easy to navigate without much experience, there are detailed reports on open rates, click through and activity which is incredibly valuable to me. Cons The only con I see is that there is no live chat for immediate assistance like some other programs, and if you need help it can take time to get a response. Review Source JH Judy H. Writer Publishing Used the software for: 1-2 years ### "Great Email Provider for Inexperienced Users" December 12, 2024 5.0 Mailerlite is user friendly with great customer support. Especially for newbies like me. Pros The quick response to my questions with answers I could execute. Cons I can't use my own signature on my email. Review Source VR Verified Reviewer owner operator Retail Used the software for: Less than 6 months ### "Satisfied customer" December 7, 2024 4.0 Other than the few problems logging in it is overall great. Pros It was easy to get started and easy to set up Cons Trouble when trying to log in. didnt want to recognize my information Review Source VR Verified Reviewer Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Overall a great experience" October 10, 2024 5.0 MailerLite offers a wide range of features, with none of the essential ones missing. The interface is intuitive and user-friendly, making it easy to navigate. Even when I encountered a minor issue, their customer support was quick to assist. Overall, it's a well-rounded platform that meets all my needs efficiently. Pros Mailerlaite has a lot of features and none of the important ones seem to be missing. Great interface and easy to use. Cons I honestly can't think of anything. Even the customer support quickly assisted me the one time I encountered trouble. Review Source KD Katarina D. Copywriter Retail Used the software for: 1-2 years ### "Thank you! " December 13, 2024 4.0 Pros User friendly and amazing team always open to help. Cons I wish there were more widgets to create different mail templates. Review Source HM Heather M. Owner Therapist Mental Health Care Used the software for: Less than 6 months ### "Great free plan for new businesses!" September 23, 2024 5.0 Overall positive! I used another platform that only allowed 1 single automation on their free tier. Mailerlite does not cap the automations, just limits some of the features you can use. It's very generous. Pros The free tier provides a lot of features - great for new businesses. Cons The drag and drop editor is a little wonky and doesn't always load quickly. It can randomly delete stuff if you don't pay attention. Switched from [Systeme.io](https://www.capterra.com/p/198994/Systeme/) Their free plan was more limited re: email functionality. Review Source EJ Eric J. Website admin and promotions. Editorial services. Publishing Used the software for: Less than 6 months ### "Excellent Service. " December 13, 2024 5.0 Very happy with the service and highly recommend this for email marketing and beyond. Pros Ease of use. Great for new users and advanced users alike. Many options to choose from. Cons Nothing. Everything is satisfactory and professional. Switched from [Maileon](https://www.capterra.com/p/193254/Maileon/) 1and1 ionos using maileon became cumbersome and under performed. Many features were stripped away. Review Source Damien B. Creative Director Broadcast Media Used the software for: Less than 6 months ### "Mailerlite is my go to choice" September 27, 2024 5.0 Mailerlite pairs well with nt HubSpot account and pulls all my contacts from the CRM effortlessly and email marketing is so easy to setup. Pros Mailerlite is clean and simple to use. I lvoe the UI and it does exactly what i need it to do. Cons Nothing i can think about right now. I love it. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing MailerLite Mailerlite was good value for money and easy to use. Review Source uS ufuk S. founder Marketing and Advertising Used the software for: 6-12 months ### "worst experince" August 29, 2024 1.0 Complete disappointment. I feel like their support or development team has no understanding of email processes. We've been using their Pro plan for over four months and even built a third-party automated email system for new customers. Everything was fine until three days ago, when they suddenly closed our account without any warning due to their spam policy! We reached out to them regarding this issue but have yet to receive a response. We provided all the necessary proof showing that we add subscribers' emails through a 100% legal process (where customers voluntarily submit their email addresses). Despite this, they still claim it’s spam. We've sent them all the evidence, but they don’t even seem interested in providing an explanation. They simply keep insisting it's spam. It feels like a joke! We invested a significant budget to create this email system, including custom template design, third-party integration, and even using an email address checker before adding emails to MailerLite. Yet, without any valid reason, they believe they have the right to close your account! If you want to lose all your hard work and end up with nothing, go ahead and work with them."\*\* Pros easy to use cool template design costumer friendly dashboard Cons their support system complexity of group subscribers transfer Review Source KT Kornel T. CEO Online Media Used the software for: Less than 6 months ### "I DO NOT recommend" December 4, 2024 1.0 Rather poorly, I will not recommend it to anyone due to support issues. Pros Intuitive interface and this was the only thing. Cons Support. They have blocked my account out of nowhere and were not willing to unlock it when I have provided them proof that I did nothing wrong. They also charged me for a plan before the suspension and did not return the money Review Source SB Samuel B. CTO Computer Software Used the software for: 6-12 months ### "Email Marketing" September 27, 2024 4.0 Pros The drag-and-drop editor allows me to quickly design professional emails without any technical expertise. I also love how easy it is to segment my audience, ensuring that each message reaches the right people. Cons I’ve found that some of the more advanced automation features feel a bit limited. As my business grows, I’m starting to notice the need for more customization options that aren’t available in the current plans. Additionally, the reporting tools, while useful, could provide more detailed insights for better campaign analysis. Review Source LM Lorenzo M. Founder Online Media Used the software for: I used a free trial ### "A modern email marketing tool" October 29, 2024 5.0 Pros It has many free features, a modern graphic interface, good engagement tracking and contact management Cons I didn’t like the free trial starting automatically Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Mailerlite offers a more intuitive interface Review Source DP Dragana P. owner Online Media Used the software for: Less than 6 months ### "Amazing customer support!" December 9, 2024 5.0 Very easy, not expensive and works as advertised. Pros Intuitive design, easy to use, amazing customer support. Aleksandra is so helpful with every little detail! Cons So far everything works well, the only issue I had was with domain set up, but quickly solved. Review Source SM Samantha M. Doula Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super assistenza" September 2, 2025 5.0 Pros Ho ricevuto assistenza rapida, cortese ed efficiente dall operatore continuativa per giorni e il tutto ha risolto i miei problemi Cons Nulla Review Source Response from MailerLite September 4, 2025 Thank you so much for sharing your experience Samantha!  VR Verified Reviewer Designer Apparel & Fashion Used the software for: I used a free trial ### "Excellent support " August 29, 2024 4.0 I do not need to search for any other tool because I am fully satisfied with Mailerlite. Pros Mailelite is easy to use and adaptable. Email design can be tailored to my branding, which is a must. I can consolidate links for sales, and then monitor how links are clicked and used. Chat support is great when I'm in a quandary. Quick and immediate response. Cons It would be great if they were more flexible in designing e-mails, landing pages, and websites. Sometimes it takes too long to save the work. It's a little slow. Review Source CC Cassidy C. Owner Online Media Used the software for: 2+ years ### "User friendly, lots of options, good reporting" August 5, 2024 5.0 Pros Easy to get started, user friendly, pretty intuitive, good report and analytics, easy to customize Cons Requires approval before being able to use the service (that was standard when I joined though that might be different now) Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/) Reason for choosing MailerLite pricing - mailerlite has a free option and flodesk isn't Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I wanted a free option and have really appreciated that option with mailerlite for a product that works well for my needs. 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