# MailerLite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MailerLite Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/136603/MailerLite

---

# 

 MailerLite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MailerLite

## What is MailerLite?

MailerLite is an email marketing platform that helps creators, small businesses, and ecommerce stores grow their audience and boost revenue—effortlessly and on their terms. 🎨Capture leads in style: Turn visitors into subscribers with landing pages, forms, and pop-ups. 150+ templates, AI-powered magic content generation, and full customization options make creating a joy. 💰Monetize with 0% commission: Sell paid newsletters, digital products, and 1-1 or group bookings through MailerLite, with 0% commissions. Replace expensive third-party scheduling tools with a native system that keeps your revenue in your pocket. ✨Personalize like never before: Use multi-trigger automations, machine learning, and unlimited segmentation to create tailored experiences. Bookings syncs with your Google/Outlook calendar, automatically triggering nurture sequences the moment a client schedules a session. 💚Start your 14-day free trial. Our support team is ready to help!

## What is MailerLite used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 2,318 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Pros & cons

Comprehensive email marketing platform

Versatile email automation tools

Strict account and domain controls

Formatting limitations in editor

Starting price

$12

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   Email Tracking / 2025
-   Landing Page / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MailerLite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailerlite.com&name=MailerLite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailerLite

4.7 (2,318)

VS.

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$12

Other, Per Month

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (2,317)

Ease Of Use

4.3 (3,474)

Value For Money

4.7 (2,108)

Value For Money

4.1 (3,053)

Customer Service

4.8 (2,140)

Customer Service

4.2 (3,053)

## MailerLite alternatives

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (6,241)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

## FAQs about MailerLite

Overview

### What problems does MailerLite solve?

MailerLite solves slow, manual email marketing by letting small businesses, creators, ecommerce teams, and nonprofits quickly build campaigns, landing pages, pop-ups, and automated sequences without coding. It reduces setup friction, keeps subscriber data organized for segmentation, improves campaign tracking with analytics, and helps teams avoid delays when support or troubleshooting is needed.

Answer based on 1475 reviews

Overview

### Which roles and teams benefit most from MailerLite?

MailerLite is most used by small business owners, founders, and executives who need affordable email marketing, audience growth, and campaign reporting without a complex setup. Authors, bloggers, writers, coaches, and consultants use it to build subscriber lists, send newsletters, promote content or services, and automate customer communication.

Answer based on 2244 reviews

Overview

### What company size and industries is MailerLite built for?

MailerLite is built primarily for small businesses, which make up 97% of reviewers, with the strongest presence in Marketing and Advertising at 10%. It also serves freelancers, writers, nonprofits, e-commerce, public administrations, midsize businesses at 2%, and enterprises at 2%, with notable use in Writing and Editing and Health, Wellness and Fitness, both at 8%.

Answer based on 2269 reviews

Features and Usability

### What are the key features of MailerLite?

MailerLite includes core email marketing features like email campaign management, drag-and-drop email templates, subscriber management, segmentation, and campaign scheduling. Differentiating features include automation workflows with autoresponders, landing pages and web forms, RSS campaigns, A/B testing, and campaign analytics for tracking opens, clicks, and engagement.

Answer based on 1100 reviews

Pricing

### How much does it cost and what fees or limitations are included?

MailerLite starts at $10/month for the Growing Business plan with unlimited emails, 3 user seats, and email support; Advanced costs 20/month flat with unlimited seats and live chat. A free version and free trial are available. Reviewers often call pricing affordable, though some note limits on free-plan features and higher costs as subscriber counts grow.

Answer based on 521 reviews

Integrations

### Which third-party tools and platforms does MailerLite integrate with?

MailerLite integrates with WordPress, Zapier, WooCommerce, Shopify, Stripe, Wix, Squarespace, and Canva, with reviewer mentions also referencing Google Analytics. It supports over 100 integrations overall, covering ecommerce, website builders, design tools, analytics, and automation, with catalog listings that also include Airtable and BigCommerce.

Answer based on 660 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MailerLite?

MailerLite is generally easy to onboard for small teams, with webinars, video tutorials, and documentation that help new users learn quickly. Reviewers say nontechnical users, beginners, bloggers, and small businesses often get started fast, while admins handling automations, segmentation, migrations, or advanced setup may need more time and support.

Answer based on 297 reviews

Getting Started and Support

### What customer support options does MailerLite offer, and how do users rate the experience?

MailerLite offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as fast, detailed, and genuinely helpful, with clear step-by-step guidance. Some reviewers found help articles hard to navigate or said access and response speed can vary by plan and issue.

Answer based on 1100 reviews

Security

### How does MailerLite handle data security and access control?

MailerLite uses domain authentication and verification, two-factor authentication, account approval checks, user invitations with assignable permissions, and account blocking to contain suspicious activity. Reviewers also mention privacy and anti-spam controls. Some find authentication and verification cumbersome, and 2FA email codes or account access can occasionally be unreliable.

Answer based on 42 reviews

## Who uses MailerLite?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 209 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 209 reviews

Administrative

19%

Administrative

19%

Entrepreneurs/ Owners

18%

Creative & Design

14%

Marketing

13%

Others

36%

Top industries

Based on 209 reviews

Marketing and Advertising

23%

Education Management

21%

Writing and Editing

21%

E-Learning

19%

Other

16%

## Pros and Cons

Comprehensive email marketing platform

96% positive reviews out of 237

Most reviewers describe email marketing as affordable, easy to use, and feature-rich for campaign management.

Gabor K.

CEO, 2 - 10 employees.

"It's a cost-effective solution that delivers on its promises, making it an essential tool for marketers aiming to maximize their email marketing efforts."

Strict account and domain controls

59% negative reviews out of 128

Some users say account approval, domain authentication, and compliance actions are slow, confusing, and inflexible.

Amber K.

Author, 1 employee.

"My friend has a couple domain names and she let me borrow one, but it rejected when we tried to get it approved."

Versatile email automation tools

94% positive reviews out of 133

Most reviewers appreciate email automation for simplifying workflows, enabling personalized sequences, and saving time.

Jamie A.

Community Manager, 2 - 10 employees.

"From onboarding emails to tiered automations and Stripe-triggered sequences, it keeps our ecosystem organized without the clunkiness or overwhelm of some larger tools."

Formatting limitations in editor

48% negative reviews out of 85

Some users report text and image formatting can be restrictive, with limited customization and occasional glitches.

tatiana P.

teacher, 1 employee.

"For instance I cannot select the whole text, but only a single block (a single paragraph)."

Beginner-friendly setup process

95% positive reviews out of 116

Most reviewers indicate setup is straightforward, with clear tutorials and helpful support easing onboarding.

Occasional platform slowness

67% negative reviews out of 84

Most users report performance and speed issues, including slow loading, laggy navigation, and delays during busy periods.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (888)

62.50% of 888 reviewers that rated this feature as important or highly important

With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient.

Mobile Optimization

4.6 (567)

57.85% of 567 reviewers that rated this feature as important or highly important

You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues.

List Management

4.6 (506)

53.56% of 506 reviewers that rated this feature as important or highly important

MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates.

Email Marketing

4.8 (371)

65.77% of 371 reviewers that rated this feature as important or highly important

MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales.

Marketing Automation

4.7 (365)

53.70% of 365 reviewers that rated this feature as important or highly important

It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations.

CAN-SPAM Compliance

4.6 (315)

48.89% of 315 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

MailerLite 90 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

With this capability, you can easily create, schedule, and organize campaigns using templates and a user-friendly dashboard. Reviewers appreciate the clear analytics, campaign organization, scheduling options, and the ability to target specific groups, making campaign management efficient.

Manage, store and organize emails within the system or via third-party apps

MailerLite gives you a straightforward way to connect with your audience using customizable templates, segmentation, and automation. Reviewers appreciate its simplicity, strong deliverability, integration with websites and eCommerce, and helpful analytics for tracking engagement and sales.

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Adds a customizable form to the landing page, usually for the purposes of lead generation

Store, manage and track all forms in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Determines the location of a device using GPS or an IP address

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

MailerLite offers flexible options to segment, tag, and organize contacts for targeted communication. Reviewers appreciate the ease of cleaning, segmenting, and maintaining lists, though some mention confusion between groups and segments and delays in list updates.

Identify the physical location of an individual, asset, device, etc.

It helps you automate repetitive tasks, set up workflows, and schedule emails based on triggers. Users think MailerLite’s automation is easy to implement, saves time, integrates with Shopify and HubSpot, but some mention UI improvements and limitations with complex automations.

Access software remotely via mobile devices

Access the system via a mobile application

You get responsive email designs that display well on phones and tablets. Reviewers indicate emails look great on mobile devices, are easy to preview and adjust, and that automatic optimization increases engagement, though a few mention occasional formatting issues.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Create many versions of emails, forms, or actions and gauge which is most effective

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Web design that automatically adjusts to look good on different screen sizes

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Plan availability and assign specific time slots for tasks and resources

Track visibility and traffic from search engines

Group leads or contacts based on their specific characteristics

Optimize and manage the search engine optimization efforts for a website or digital content

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Filters used to determine different types of malware threats

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Built-in website builder or integration with third-party site

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2,314)

4.5

Based on 2,314 reviews

## Pricing

Value for money

4.7 (2108)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/136603/MailerLite/pricing/)

Free Plan

$0.00

It includes:

-   Send email campaigns
-   Setup visual automations
-   Launch websites and landing pages
-   Sell digital products or services
-   Build signup forms
-   100+ integrations, including Claude and ChatGPT

Comfort

$12.00

Other,Per Month

It includes:

-   Unlimited templates
-   50 visual automations
-   10 websites & landing pages
-   5 digital products & bookings
-   10 signup forms & pop-ups
-   Remove MailerLite logo
-   Subscriber preference center
-   Subject line generator
-   AI writing assistant
-   Dynamic emails
-   Smart sending

Power

$25.00

Other,Per Month

It includes:

-   Unlimited campaign sending
-   Unlimited visual automations
-   Unlimited landing pages & websites
-   Unlimited digital products & bookings
-   Unlimited signup forms & pop-ups
-   Multiple automation triggers
-   Partner discounts
-   15% off Google Workspace

Value for money

4.7 (2,108)

4.7

Based on 2,108 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (2140)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (2,140)

4.8

Based on 2,140 reviews

## User reviews

Overall rating

4.7

Based on 2,318 reviews

Filter by rating

5(1817)

4(405)

3(51)

2(6)

1(39)

Mentioned topic

Sorted by most recent

RB

Riccardo B.

Marketing Director

Mechanical or Industrial Engineering

### "Good all-in-one marketing solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 3, 2026

Pros

Complete marketing solution with good value for money and a lot of tools to help you in maximize efficiency.

Cons

Paid plans are not so cheap and platform is only available in English, Spanish and Polish. They should add more languages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Luanna R.

Owner

E-Learning

### "Economical, Easy to use platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

Overall MailerLite has been easy to use and an economical product that I can upgrade was my business needs grow.

Pros

Easy to use. Ability to save templates for reuse. Lots of helpful tools. An economical starter plan that I can upgrade as my business grows.

Cons

The 2FA was difficult to negotiate. Otherwise easy to use platform where you can save templates for ease of repeated use.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing MailerLite

Primarily cost and the free trial option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mathilde L.

Graphic and Web designer

Design

### "Nice, helpful, and stress-free tool for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

Pros

MailerLite is a really complete and intuitive tool. It's really easy to understand how it works, explore all its features, and test things by yourself. The support team is also really responsive and always helpful when you need them. Overall, I can say it's a really nice, helpful, and stress-free tool for your business.

Cons

Honestly, I don't have many negatives to mention. If I had to pick one, I'd say the subscriber management could be a little more intuitive when working with larger contact lists.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Business Owner

Publishing

### "MailerLite changed"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 27, 2026

For a long time it served me well. I was happy about the pricing and the features it gives, but I expected it to be set and forget, however over time the sudden technical challenges made me loose trust.

Pros

The free plan is great for beginners and you get plenty of functionalities with the ease of use that makes it easy to set things up. It was the best solutions for one of my startups at the starting stage.

Cons

During my time using MailerLite there were multiple technical changes and subscription changes. This lead to some of my funnels not working. This is not a standard I require for my business, so I'm transferring elsewhere.

Switched from

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

ConvertKit was too expensive, the differences in features were minor at that time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Abby D.

Administrative Assistant

Religious Institutions

### "Quick and Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

The overall experience is very positive. I would recommend this for quick but professional-looking mass emails.

Pros

Our church has been using MailerLite for several years now, and we find it easy to navigate and have great customer support if needed.

Cons

Some slight issues when editing word content to get it to accept the default black for words, and with varying the alignment within the same edit box.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lama T.

Lama

Education Management

### "Simply a good mailing service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 25, 2026

Overall, our experience with MailerLite has been highly satisfactory. It is an intuitive, reliable, and efficient platform that perfectly meets our email marketing and subscriber management needs.

Pros

The value for money and campaign marketing are what I like most about MailerLite. and their customer support is excellent.

Cons

email management is what I like least about MailerLite. Sometimes there is some trouble to edit the content

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

poor customer service and lack of flexibility

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2026

Hi Lama, we're so glad to hear you've had a positive experience with MailerLite and that you've found the platform reliable and great value! We also appreciate your feedback about editing email content and will share it with our team. Thanks for choosing MailerLite and sharing your experience 💚

KG

Kathy G.

Branch Administrator

Military

### "Good "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2026

Good and when I needed assistance, \[sensitive content hidden\] with Customer Support was there to help.

Pros

The ability to quickly create and email campaign.

Cons

not sure about cons, it is mostly understanding the functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CI

Carol I.

Owner

Arts and Crafts

### "Great support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2026

Very happy with the product and the support. I wouldn’t hesitate to recommend MailerLite to others. Thanks

Pros

Excellent customer service when I accidentally deleted over 2000 subscribers. All back intact within a few hours.

Cons

Sometimes pasting into emails is a bit glitchy, and I would like some more options to change the format of individual text.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

It became far too expensive once the ai features were added

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Hi Carol, thank you for the lovely review! ✨ We're so glad our team could help restore your subscribers and get everything back in place quickly. We know that can be a stressful moment! We also appreciate your feedback about the editor and formatting options. Thanks for sharing your experience, and we're grateful to hear you'd recommend MailerLite to others 🫶

OI

Olumuyiwa I.

Founder

Education Management

### "Highly Recommended Email Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

My overall experience with MailerLite has been very positive. The platform is easy to use, intuitive, and reliable, with fast and helpful customer support.

Pros

With its ease of use and fast, responsive customer support, MailerLite stands out as one of the best email marketing platforms available.

Cons

I don’t have any reservations at the moment, but I would appreciate it if the allocation for free subscribers could be increased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Thank you for the wonderful review, Olumuyiwa! 😊 We're delighted to hear that you've found MailerLite easy to use, reliable, and backed by responsive support. Feedback like yours means a lot to our team. Thanks for choosing MailerLite 💚

AA

ain A.

Digital Marketing Executive

Information Technology and Services

### "GREAT value for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 23, 2026

Still getting familiarising with the functions. Have yet to send out campaign emails. Otherwise, its good.

Pros

The price feature based on the number of contact list, rather than email limits and also great customer service that walkthrough with you every step of the way to solve the problem

Cons

not very intuitive and a little confusing on user experience. Also the editor doesn't have a function that allows button to direct to anchored part of a page or other useful functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Hi Ain, thank you for your review and feedback! 😊 We're glad to hear you're finding value in our pricing model and that our support team has been there to help whenever needed. We also appreciate your suggestions around the editor experience and navigation features. Feedback like this helps us continue improving the platform. Thanks for giving MailerLite a try, and we hope your first campaigns are a success 💚

[View all Reviews](https://www.capterra.com/p/136603/MailerLite/reviews/)

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