# Page 79 | MailerLite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 79 - Is MailerLite the right Email Marketing solution for you? Explore 2259 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136603/MailerLite/reviews

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MailerLite

4.7 (2259)

[View alternatives](https://www.capterra.com/p/136603/MailerLite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 79 - Reviews of MailerLite

## Showing most helpful reviews

Showing 1951-1975 of 2259 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GM

Gloria M.  
Financial Coach  
Education Management  
Used the software for: I used a free trial

### "Prompt Response"

June 5, 2021

5.0

Amazing experience for a newbie and for being on the free trial or version of MailerLite.

Pros

The one thing I liked the most about using this software was the assistance I received when I needed the help.

Cons

I am no tech-savvy, so a lot of this is already complicated for me, and many times I couldn't find where to get the assistance unless I looked up a video or wrote support, but overall, they were still great!!!

Reason for choosing MailerLite

It was recommended by someone that uses it.

Review Source

Response from MailerLite

June 16, 2021

We're very glad to hear we've been able to support you, Gloria. We understand not everyone is tech-savvy (neither am I to be honest) which is why we have now what we call MailerLite Academy. You can enrol for free and get the best possible online course for MailerLite by yours truly. One step closer to becoming an email marketing expert - https://academy.mailerlite.com/

VR

Verified Reviewer  
Full Stack Engineer  
Real Estate  
Used the software for: Less than 6 months

### "Free tier could be better"

March 27, 2019

4.0

Pros

Integrations are super-easy and are present for almost everything. Using MailerLite with WordPress was a breeze and generating API keys is also easy.

Cons

The free tier allows only up to 1000 subscribers but MailChimp allows 2000. I had to switch to MailChimp because of this.

Review Source

GSD

Gabriel Santiago D.  
Consultor Sênior em Alimentos  
Food & Beverages  
Used the software for: I used a free trial

### "Congrats"

November 16, 2022

5.0

Pros

easy to use, and best supoort on web - \[SENSITIVE CONTENT\], i like it

Cons

all plataform, all structure, i love this all

Review Source

GG

Gabriel G.  
Author  
Publishing  
Used the software for: 1-2 years

### "Fairly simple"

February 12, 2023

5.0

Pros

Once I figured out its installation, the rest was fairly simple.

Cons

Installing it. But that's just me. I have trouble with forms interfaces.

Review Source

DEO

Diego Eduardo O.  
Lic. en Sistemas  
Religious Institutions  
Used the software for: I used a free trial

### "Excelente Servicio"

June 25, 2021

5.0

Muy buena la atención al cliente. Me recibió una persona muy amable

Pros

Es muy positivo la posibilidad de copiar y pegar listas desde excel. Es muy facil crear campañas Soy un usuario nuevo, ya descrubriré más ventajas

Cons

Es un poco complicado al comenzar a usar la aplicación. Se piden muchos datos y se solicita verificación. Pero entiendo que es para mejorar la seguridad.

Review Source

Response from MailerLite

July 1, 2021

Thank you for the lovely review, Diego.

RB

Ryan B.  
Software developer  
Program Development  
Used the software for: 6-12 months

### "Email tool for marketing and campaigning"

August 10, 2023

4.0

Getting news and information out to potential customers and lead gen.

Pros

The simplicity and user friendliness of the tool itself. Made the initial campaigns significantly easier to manage and deploy.

Cons

Can be a bit slow at times, significant delays between when the email was sent and received in the clients box.

Review Source

BW

Brianna W.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Great for larger newsletters!"

July 1, 2019

5.0

I've loved using MailerLite, especially since I grew my subscribers.

Pros

Great prices for larger subscribers. Ease of use for semi-amateur users. Incredibly easy once you've created a few templates.

Cons

Requires a website. Can be pretty confusing at first if you've never used the site before.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cheaper for monthly subscribers.

Review Source

JF

Jake F.  
Writer  
Entertainment  
Used the software for: Less than 6 months

### "Mailerlite has been great and very easy to use. I have had NO problems so far!"

July 29, 2018

5.0

I have built a successful mailing list and maintain a great relationship with my audience.

Pros

The ease of which I can build emails and maintain my mailing list. I haven't had any issues setting up automation months in advance and everything has been absolutely simple.

Cons

There was a small learning curve to get through in the beginning. While I have some experience with mailing lists, I had some trouble explaining it to my friends that were learning it. But overall, I do believe it IS the easiest mailing list I have seen.

Review Source

RK

Ramzan K.  
SEO Specialist  
Legal Services  
Used the software for: Less than 6 months

### "Simple, efficient tool with amazing customer service!"

October 10, 2022

5.0

Pros

It's easy to use. Mostly very intuitive. Nice templates as well. Even when I had some confusing moments, customer service and customer support was there to help me! Thanks to \[SENSITIVE CONTENT\] for helping out with my questions!

Cons

It's overall pretty good and looks nice, but I think it could be slightly improved in terms of automation logic!

Review Source

LD

Lucille D.  
Accountant  
Financial Services  
Used the software for: Less than 6 months

### "Excellent product. I love MailerLite"

November 12, 2022

5.0

Support is wonderful. Actual support not bots and available over weekend

Pros

Extremely intuitive. user-friendly compared to other systems I have used

Cons

I wish there was a course builder and membership host feature

Review Source

SM

Sanjay M.  
Property Consultant  
  
Used the software for: Less than 6 months

### "Easy to use, Excellent Support Team, Very Effective "

March 27, 2018

5.0

Haven't used it before but from what I see it looks good, user friendly.

Pros

I like the easy to use approach, friendly support start, prompt response and always willing to go the extra step specially the two great people I have had chance to work with Andrej and Andrew. These two are stars.

Cons

so far haven't found anything to complain about. Had some issues with few extra bounces but had help on hand from support team. They guided me on steps to clean emails which could have become dead over time. Its all good now.

Review Source

CC

Clarissa C.  
Wellness & Weight Loss Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Customer Service, But Not Super Intuitive Product"

May 19, 2021

4.0

Pros

I love the customer service, it can't be beat! They aren't condescending like I've had with other services. They are willing to show me how certain features work when I can't seem to figure them out on my own.

Cons

The learning curve on this product seemed pretty steep to me. I'm still learning about different features though I've been using it quite awhile. There are tons of great features, but they aren't super intuitive... Not to me anyway.

Review Source

Response from MailerLite

May 26, 2021

We totally get you Clarissa, anything that is new takes time to understand. Which is why we've created not so long ago a MailerLite Academy to make all of our users a step closer to becoming email marketing experts. Have a look here: https://academy.mailerlite.com/

GR

Gonzalo R.  
Copywriter Freelance  
Online Media  
Used the software for: Less than 6 months

### "Chat 24/7 and email support are AMAZING in MailerLite."

July 14, 2022

5.0

Pros

Chat 24/7 and email support are AMAZING in MailerLite. Everyone in the support team are very kind and fast.

Cons

Maybe interface is not very "trendy". There are no labels.

Review Source

Response from MailerLite

August 3, 2022

It is good to be kind :)

JB

Jocelyn B.  
Fitness and Wellness Strategist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Responsive Customer Service"

September 29, 2022

5.0

Pros

I like the ease of use of MailerLite and the pricing for the features you get. I recently had questions about my account and the customer service rep was quick to respond, courteous, and helpful.

Cons

Being a solo-preneur right now, there is not much I have found that is a con for my needs at this time.

Review Source

ANDREA T.  
Owner  
Internet  
Used the software for: Less than 6 months

### "Great For Beginners on a Budget"

August 3, 2018

4.0

I needed an email service for Landing Pages and subscribers and it is a great free option.

Pros

It is free for the first 1000 subscribers and there is quite a lot you can do with it.

Cons

Some things are just hard to figure out. It gets better with practice. You need a good tutorial though.

Review Source

JB

Jo B.  
Web developer  
Internet  
Used the software for: 1-2 years

### "Great email marketing software"

September 25, 2020

5.0

Easy to set up and good analytics

Pros

Easy to set up and has some great features, even in the free tier.

Cons

Can't think of anything I've not liked about it

Review Source

JK

Jenna K.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Would recommend! Great customer service!"

January 23, 2022

5.0

Pros

Great customer service. User friendly and functional.

Cons

I have no complaints. I'm very happy this far.

Review Source

JI

Jennifer I.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Best for the Price"

December 12, 2019

4.0

Overall, I enjoy using Mailerlite and would recommend it.

Pros

I love that their pricing tiers are significantly lower than their competitors like MailChimp. Good onboarding, too.

Cons

Unfortunately, MailerLite does have a more difficult on-screen designer than the competition. I suppose you get what you pay for

Review Source

Abhinav S.  
  
  
Used the software for: Less than 6 months

### "A Great Email Marketing Tool for Small Business"

January 29, 2017

4.0

Its main features are its simplicity. The signup process is pretty simple. Forever Free Plan Up to 10000 users. Easy Drag and Drop Editors.New Features are being added Up frequently.

Pros

Very simple to use. Affordable cost. Easy Drag and Drop email editor. Mobile-friendly. Automation rules.

Review Source

Stephanie C.  
Virtual Assistant  
Online Media  
Used the software for: Less than 6 months

### "Mailerlite gets the job done"

October 23, 2018

4.0

Pros

Mailerlite is a fantastic choice for someone just getting started in email marketing or list building. It's very use friendly and offers great functionality for something less robust than Infusionsoft.

Cons

Can't think of anything! It's a fantastic tool.

Review Source

PW

Paulina W.  
social media technical support  
Religious Institutions  
Used the software for: Less than 6 months

### "I am totally satisfacted"

June 2, 2022

5.0

Pros

It's easy to use, and very funcional tool. There is everything I need to my work. Technical support always ready to help

Cons

There is not everything translated to polisch

Review Source

Response from MailerLite

June 7, 2022

Thank you for leaving us such a kind review, Paulina!

Rodrigo M.  
Marketing intern  
Wine and Spirits  
Used the software for: Less than 6 months

### "Easy to use software"

August 26, 2021

4.0

Pros

It's very user-friendly software with caring and fast customer support, something that is lacking in the competition.

Cons

Lacks some features when compared for example with Mailchimp. Example: Number of delivered emails and delivery rate. You need to do it manually, the info is right there, all you need is some extra pieces of code.

Review Source

Response from MailerLite

September 8, 2021

That's some lovely feedback you're giving us, Rodrigo - thank you so much, I will definitely make sure to add this to our future requests.

MH

Millie H.  
CEO  
  
Used the software for: Less than 6 months

### "Switched from more expensive email marketing software that has all the same capabilities"

May 9, 2018

5.0

Pros

Very cost effective solution that provides the majority of features that the big players in this space have. I highly recommended using this service.

Cons

I honestly haven't found any yet. I will say that I'm fairly new with using this service (less than a month) but it has been wonderful

Review Source

jjM

john jaiver M.  
administrador  
Real Estate  
Used the software for: I used a free trial

### "Excelente servicio de atención al cliente "

October 19, 2022

5.0

super recomendado

Pros

la atención recibida por la persona que recibió mi inquietud y me ayudo a resolver el problema que tenia.El asesor \[CONTENIDO SENSIBLE\] es muy amable, le estoy muy agradecido

Cons

todo me gusta, no puedo mencionar algo que no me gusta

Review Source

MT

Maciej T.  
Digital Marketing Specialist  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Everything is fine!"

November 25, 2022

5.0

Mailerlite helps us with automated customer surveys, lead generation (landing pages), and email marketing.

Pros

Simplicity of use, speed of operation, available templates, large knowledge base. Very good customer service - thank you, \[SENSITIVE CONTENT\], for your quick and efficient help (with easy tips and screens), you are very knowledgeable and nice person! :)

Cons

At times poor UX in terms of looking for buttons, specific options. Inability to open a tab in the background - it goes to the login screen.

Review Source

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