Who Uses This Software?

Fulcrum is a hosted mobile forms platform that enables you to build custom apps for capturing information from the field. Design your forms using the drag-and-drop designer and deploy instantly!


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $22.00/month/user
  • Pricing Details
    USD per month when billed annually or $28 USD month to month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Spatial Networks
  • fulcrumapp.com/
  • Founded 2000
  • United States

About Fulcrum

Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No coding necessary!) Field workers collect geo-tagged data accurately and efficiently using their iOs or Android devices, with or without internet connectivity. More than 47,000+ organizations across 180+ countries use Fulcrum to streamline their workflows and optimize the way they leverage their data.


Fulcrum Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Predictive Modeling
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Audit Trail
  • CRF Tracking
  • Data Entry
  • Data Verification
  • Distributed Capture
  • Document Imaging
  • Document Indexing
  • Forms Management
  • Remote Capture
  • Study Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Fulcrum Reviews Recently Reviewed!


Field Review of the Fulcrum System

Apr 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Fulcrum is the ease of use while navigating around the app on mobile devices, no matter the OS of the device (i.e. iOS or Android) the Fulcrum application works great. I love having the ability to only have to use my tablet or my phone while completing field work and filling out field reports and then uploading them to the cloud. It's much better than having to keep track of everything with pen and paper.

Cons: I do not like Fulcrum when it comes to uploading media (i.e. Photos, etc.) to reports. Only limiting the user to select and upload one (1) photo at a time to the reports is beyond mildly frustrating. If I could select multiple photos at once from my mobile device's photo gallery and upload them all at the same time in one swoop, that would be FANTASTIC. But until that happens, I'm just going to have to get over it and deal with my frustrations. Otherwise, great experience using the mobile version of Fulcrum.

Overall: Using Fulcrum, mainly the mobile application, has been a god sent. I do not like keeping up with paper reports and then transferring them to digital content and having to attach media to the now digital report. Having this platform and being able to attach my media (i.e. photos, videos, etc.) to my report all from one device and not having to transfer files back and forth from phone to computer any more if GREAT. In one action, I can complete multiple tasks at once.

Great geo-app!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Apps are easy to customize, near-infinite options for data collection, and great back-end data review options, plus tons of integration options with other software platforms.

Cons: I'd love to see collection of line/polygon features integrated. I'd also like to see the option to create custom reports (drag and drop) without consulting with Fulcrum's designers. And finally, I'd love to have the option to assign different icons based on status (not just color as the app currently allows).

Overall: We collect thousands of data points annually using Fulcrum - it's greatly streamlined our field data collection processes for many different aspect of water quality research and stormwater management feature design, from soil test pits to infrastructure inspection. Without this software, we'd be struggling to scale our business.

Vendor Response

by Spatial Networks on March 27, 2019

We're so glad Fulcrum could help you scale your business! We love to hear stories like this.

Thanks a lot for the feedback on what you would like to see in Fulcrum. Line and polygon support is something that we do get asked about from time to time. I wanted to let you know it is on our radar however it is something that would take a lot of development time to accomplish.

We agree a drag and drop report builder would be awesome! We have had some talks about making it possible for users to make small edits to the default report template and this could expand in the future based on feedback.

We are also exploring options for better symbology. There are some technical issues with the symbology being consistent across all platforms that the development team has to work though.

If you have not shared these thoughts already, please feel free to send your ideas to support@fulcrumapp.com. User feedback is a big driver for our product roadmap.

Capture Field Sample Descriptions without Internet or Cell Service

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The app and website are both easy to use. It was easy to set up the data capture templates using the website tools. The templates were then uploaded onto the user's phones by simply refreshing their app. The users require minimal training to use the app.

Uploading the users data to a common cloud-based database by simply refreshing their app is probably the best feature of Fulcrum. No data loss and no duplication of data with multiple users.

We also like the licensing. We are seasonal users. So during the off-season we just keep one account active in order to save our templates and access our database online.

Cons: No real cons. Probably could be advertised more with some real-world examples on how to utilize the software. We learned about Fulcrum word of mouth.

Uploading background images could be easier. We currently create maptiles using TileMill which can be tricky.

Overall: We use Fulcrum in the mineral exploration industry where our sampling crews capture their field sample descriptions on their Android phones. Android phones are simpler to use as we can load background maps as maptiles into the app (a bit tricky to load onto iPhones). Crews record sample descriptions, take sample photos, and capture GPS coordinates all with their phone. Cell phone service or Internet is not required while in the field. The sampling crew refresh their phone app when they get back to camp in the evening where satellite Internet is available. So by the end of the day everyone's field data has been uploaded to the cloud. Head office can view progress within a few hours either with the map viewer on the Fulcrum website or by loading into the company's GIS database.

Great app to use for data collection

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The capability to create bespoke forms and have control over their updates.

Cons: I'd like if there could be more options for mobile users to use alternative tile sets. It accepts only MBtiles for now. For mobile app would be beneficial to have more filtering options.

Potentially more tutorials from developers would be beneficial to have.

Overall: It improved exponentially the quality of the data collection and removed completely the use of paper based packs.

Vendor Response

by Spatial Networks on March 27, 2019

We're so glad to hear that your data collection quality has improved exponentially since using Fulcrum!

We do plan on exploring alternative tile-sets to MBTiles. If you have any suggestions, please feel free to share them with your Fulcrum Account Manager or our support team at support@fulcrumapp.com.

Good news! Our mobile development teams are currently working on enhancing our filtering and sorting functionality. We do not have a estimated release date yet, but getting this released is a high priority to us.

Natural Asset Contract Management

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Designing the program to reflect contract KPIs has been instrumental in streamlining our contractor communication and compliance activities that drive monthly reporting. The fulcrum platform works on all our mobile devices without problem in the year we've worked with the product.

Cons: This spatial software uses 'pin drop' GIS points for recording data. Though there's a layer option to represent areas / polygons above the map, the pixel / resolution of our file was insufficient.

Overall: Fulcrum has been an amazing experience and focus of constant improvement for Council's Parks, Trees and Bushland maintenance contract programs. All stakeholders have been very impressed by the flexibility to use and redesign each application to create greater operational efficiencies.

Vendor Response

by Spatial Networks on March 27, 2019

Thanks for providing Fulcrum such a great review! We love to hear that we were able to help you streamline your contractor communication and compliance activities. We're so glad your stakeholders have been impressed by the flexibility we have to offer and your ability to create greater operational efficiencies.

Have you talked with our support team about your issues with file resolution? If not, please reach out to support@fulcrumapp.com. We would love to know more and see if we can help you out.

User Friendly, Cost Effective, Well worth the switch!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This product allows me to customize my data collection to needs of each of my clients.

Modifications to already built apps, is easy and swift, lessening any down time in the fields.

We don't need to be overly technically inclined to build, or operate the programs and apps.

The use of this app has allowed us to eliminate paper based mapping.

Cons: Wish I was using it years ago. I have noticed a couple interface differences between Apple and Android systems, however they are very small.

Overall: The Fulcrum team is always quick to answer questions.

The online training with them was easy, and so thorough we were

able to start using the program the next day with ease.

Vendor Response

by Spatial Networks on March 28, 2019

Thanks for your review, Berta! We're glad you are enjoying the ability to customize your apps to each of your clients' needs while reducing downtime in the field. Great news that you were able to completely eliminate your paper-based mapping too! I'll pass along the shout-out to our support and training teams as well. Thanks again for being a valued Fulcrum customer!

Exactly what I was looking for

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Possible to configure "apps" to suit our specific needs

Easy to use

Allows for instant sharing of valuable insights from the field between the field and office-based teams

Ability to download well-organized data to .csv files

Ability to work offline

Cons: There were some inefficiencies when building apps.

While there are quite a few complex features that can be added to the apps, they are not easy to implement.

Overall: We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.

Vendor Response

by Spatial Networks on March 27, 2019

Thanks for your review of Fulcrum! We're glad our app helps your managers maintain high quality of work, and has allowed you to gather and transfer from the field team to your engineering team quickly.

We would love to hear more specifics about the difficulties you ran into while designing your app. We do aim to make Fulcrum as easy to use as possible, however, there are features that can be complex due to their flexibility and powerfulness. With features like these we do try to provide as much support as possible though. So feel free to reach out to our support team at support@fulcrumapp.com and see if they can give you a hand.

Great data collection form building software

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I value the flexibility to collect the data needed for each project, which varies greatly. I can easily and quickly build just what I need and eliminate what I do not. This saves time, streamlines my workflow, and allows me to focus on creating value for clients.

Cons: Forms cannot be created, edited, or modified in the field. This requires me to ensure I have each app exactly as needed before leaving the office.

Overall: The software is well thought-out and easy to operate. This allows quick and efficient tree surveys and assessments.

Vendor Response

by Spatial Networks on March 28, 2019

Thanks for the excellent review, Chris! We're glad you are taking advantage of the flexibility Fulcrum has to offer, and it can support your needs as they change from project to project. Streamlining workflows is what we do best, so you can spend your time servicing your clients!

Thanks for sharing your feedback on creating/editing/modifying an app in the field. The level of usability would have to be reduced from the robust nature of our web application if we were to offer that functionality on the mobile app. If you are in a connected environment, the web app can be logged into from a laptop and used from there. With that said, we will be sure to pass this feedback along to the product team as a feature request for you.

Capterra loader

Best Saas I've ever seen

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fulcrum originally a form creator with spatial functions. But actually you can build anything. I f you really expert even an ERP. Record links fields (like vlookup) are so useful, multiple apps can work together. Calculation fields are very detailed. Really good android and ios apps for reasonable price and they also work offline

Apps can be synced to databases for further analyzes. Their Support is over the top.

Cons: Mass delete option is only available with api.

Vendor Response

by Spatial Networks on January 09, 2019

Thanks for the raving review, Tamas! We're glad you're finding so many uses for Fulcrum!

Superior Field Data Collection

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fulcrum provides an impressive array of features and possibilities with their mobile data collection platform. The ability to manage apps and data using open standards and developer friendly APIs means that you can incorporate a superior data collection experience into your workflow, regardless of your existing technology footprint.

Cons: There are some advanced features of this platform that may be difficult for a beginner. However, it is very straight-forward for a beginner to get up and running with a simple data collection app.

Overall: Personally, I have appreciated the flexibility that Fulcrum provides. Their apps, APIs, and open source tools give you full control over your data. I highly recommend this as a data collection platform.

Vendor Response

by Spatial Networks on March 28, 2019

Thanks for the review! We're glad you are enjoying the flexibility Fulcrum has to offer and that you're getting the most out of your API integration.

Fulcrum: A Flexible Solution

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Flexible platform. The software fully supports customers bringing their own opinions to the table to get work done their way.

Cons: Mobile app can be buggy at times (very rarely though).

Overall: Overally my experience with Fulcrum has been wonderful. It met the initial need I had when I purchased a few years ago and has helped me grow my business as well.

Vendor Response

by Spatial Networks on March 27, 2019

Thanks so much for your review of Fulcrum! We're so glad our app could help you grow your business!

Reliable

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The ease of use. Detail oriented. Great graphics. Quick and responsive to input.

Cons: Initial download was problematic. Service team was responsive and professional.

Overall: In my application, the sub meter accuracy is imperative. Fulcrum has the details that make my work show the pride that I take in my it.

Vendor Response

by Spatial Networks on March 27, 2019

Thank you for your review of Fulcrum! We're glad we can help you produce great work!

fulcrum review

Apr 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For someone who does not have a coding background and was apprehensive about building an app, fulcrum was incredibly user friendly and i was able to produce an app that had all the functionality i required.

Cons: there were data protection issues with it with regards to my companies data strategy.

Overall: very positive.

OUTSTANDING

Apr 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to use and there are plenty of help forms if you get stuck

Cons: sometimes with exporting information can be confusing the first couple of times

Overall: It has helped us improve our online business, with an app that can be customized to your requirements

Vendor Response

by Spatial Networks on May 07, 2019

We're glad you're loving Fulcrum and it helped you improve your online business!

Good system, up and running in no time

Mar 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Up and running in no time. Good bouquet of features

Cons: Cannot add custom features easilty and white labeling not offered

Vendor Response

by Spatial Networks on March 27, 2019

We're glad you're enjoying several of the features Fulcrum has to offer, and that you've found it easy to get up and running!

We would love to hear more about what custom features you are looking for.

We working on some changes within our app at the moment that, while these changes are not directly being done to support white labeling, it does address some of the technical needs white labeling requires.

Easy and fast data collection anywhere

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fulcrum is easy to use, has several useful ways to integrate, and contains a powerful API for connecting to other back-end systems

Cons: (currently, use it on Android and on a windows desktop), and hopefully, they'll release a windows phone version.

Overall: Saved a lot of time in the field, and saved a lot of manpower and money not having to deal with paperwork or revisiting old sites because I couldnt read what I wrote

Amazing versability

Mar 30, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most it that I can build almost any forms that I need for my work (I'm a vegetable crop advisor) to collect data from the field. It's user friendly and I've got a very good customer service with the team when needed.

Cons: Almost nothing. Every little bug was quickly fixed by the Fulcrum team.

Vendor Response

by Spatial Networks on April 01, 2019

Thank you for reviewing Fulcrum app! We're glad you are enjoying the versatility Fulcrum has to offer, to support your business needs!

Fulcrum advantage and area to improve

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use compared to several other smlar applications.

Cons: It became more costly application compared to similar apps.

Vendor Response

by Spatial Networks on March 27, 2019

We're glad you found Fulcrum to be easy to use! We pride ourselves on being one of the most affordable mobile data collection solutions available. Since conception, our team worked steadily to continually improve our platform with additions and updates to help our users streamline their workflows.

Fulcrum Comments

Mar 24, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Its very easy to use as far as my work is concern.

Cons: sometimes there are some data or information not syncronized with the field, so I'm not able to see it on my end.

Overall: Overall for me fulcrum is good

Vendor Response

by Spatial Networks on March 27, 2019

Hi Anthony, Thanks so much for your review of Fulcrum! We're glad you find it so easy to use.

Have you reached out to our support team about your data not synchronizing? If not, please do by emailing support@fulcrumapp.com! The most common reasons for records not syncing to the server is that the sync is run when there is no, or a poor, network connection, when the record is rejected by the server due to a permission change,(record is assigned to another user or project the user does not have access to), or the original record was deleted from the server. Our support team should be able to get to the bottom of the issue for you.

Fulcrum

Apr 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Ease of use, and very easy to adapt to specific needs

Cons: Monthly fees, although it is good value for money

Overall: Centralising all of our data collection very easily

Vendor Response

by Spatial Networks on April 08, 2019

Thanks for the review, Andre. We're glad you're able to centralize your data collection efforts using Fulcrum's customizable, easy-to-use platform!

Recording tree risk data

Mar 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
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Pros: PDF reports are the most useful feature for me and enables a quick and precise download of relevant information to compile my report.

Ease of creating specific designs and altering layout in the field

Cons: GPS is sometimes glitchy and especially where reception is weak

Overall: Fulcrum has provided a simple solution to recording data in the field. It has suffered the usual pricing fluctuations as it has established but is a totally functional system that saves time and effort.

Vendor Response

by Spatial Networks on March 27, 2019

Thanks for your review of Fulcrum, Andrew! We're glad you are enjoying the reports so much.

Unfortunately, GPS reception is not something that we have any control over. Fulcrum obtains the location information from the mobile device, which in turn obtains the location data from the built-in GPS chip or an external GPS device that is paired to the device. If you are using the built-in GPS getting a, external GPS like a Garmin Glo or similar may help. These devices typically have the same accuracy (~3 meters) but tend to be a more reliable than the internal GPS chips when working in environments that have some interference.

Good productive overall, could use improvement

Mar 22, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how you can customize the applications depending on its use.

Cons: Exporting to excel could be cleaner, and navigating using the gps map always defaults to the other side of the country.

Vendor Response

by Spatial Networks on March 27, 2019

Hi Jamie, Thank you for your feedback. Have you reached out to our support team about the issues you are having with exporting to Excel and with the map defaulting to the other side of the country? If not, please do so by emailing support@fulcrumapp.com. They may be able to share some options to make working with Excel easier. Also, they can help you troubleshoot the issue you're having with the map defaulting to the other side of the country.

Great software

Mar 30, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Does what our company needs it for. Works great, takes a bit getting used to but not too hard to get around.

Cons: It's small item, but scrolling in pages is a bit difficult,

Vendor Response

by Spatial Networks on April 01, 2019

Thanks for the great review of Fulcrum app, Jessica!

Perfect for In Field Data Capture

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: Ease of use. Accuracy of data management.

Cons: The way the photographs are named. It would be better if there was an option to link the photo name to the record number or name.

Overall: Excellent. We have completed several valuations of over 700 houses using the app and could not have done it without Fulcrum.

Capterra loader

Leverage Fulcrum for success

Apr 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how Fulcrum provides detailed documentation in field reports by utilizing GPS tracking, easy drop downs for data entry, and quick ways to import photos from the field to a central location. It is a convenient means to collect the data you need when out on a jobsite.

Cons: The mobile app occasionally would be a little buggy, but otherwise there were not many things I disliked about Fulcrum.

Overall: Fulcrum helped out a great deal when taking notes and collecting information in the field to prepare field reports.

A world of possibilities

Jul 08, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: * Super intuitive to create forms, import data and collect data.

* Custom made dashboards are useful and worth the extra expense

* The developer API and integration with CartoDB permits amazing data analysis and reporting

* Extensive app integration with Zapier-- so Slack, basecamp and email can all be notified of new records

I look forward to using the software as feature and enhancements progress.

Great features and usability

Mar 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
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Pros: The gpsing of maps. Different colors for different items

Cons: No cons really. Maybe adapting multiple selections

Overall: Does what I need

Vendor Response

by Spatial Networks on April 01, 2019

Thanks, Gareth, for the review of Fulcrum! We're glad you're enjoying the features and usability.