---
title: "Fulcrum Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fulcrum the right Electronic Data Capture solution for you? Explore 238 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/136604/Fulcrum/reviews/"
page_type: "reviews"
language: "en"
---

Fulcrum

4.7 (238)

[View alternatives](https://www.capterra.com/p/136604/Fulcrum/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of Fulcrum

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

AA

Achikule Alex A

Food Security and Livelihoods SpecialistManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years.

“It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department.“

September 26, 2024

nv

neil v

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Downloading data is also a little clunky, this could be streamlined to target the data thats required, its time consuming to delete and modify CSV files.“

March 11, 2025

LP

Lorena P

Urban PlannerGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months.

“Additionally, the automated helper is a great feature; it provides helpful guidance and support whenever you need a solution.“

April 23, 2026

Juri M

DirectorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The cost has become ridiculous and as such it's completely unviable for any small business, or new startup.“

April 21, 2026

LP

Lorena P

Urban PlannerGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months.

“I found the Fulcrum Academy especially helpful, with its wide range of short, practical videos that make learning efficient.“

April 23, 2026

jc

jamie c

directorEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“pretty dismal in the end and slow to return our overbilling amount“

April 16, 2026

NR

Nicholas R

Co-Founder and Technical DirectorInsurance, 2 - 10 employeesUsed the software for: More than 2 years.

“The mobile data collection app is very reliable, both online and offline, which is uncommon in other mobile form apps I have tried.“

December 7, 2025

Juri M

DirectorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I should have gone down this path years ago and saved the money and stress of constantly knowing Fulcrum would jack the prices yet again.“

April 21, 2026

## Showing most helpful reviews

Showing 1-25 of 238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stuart D.  
Ecologist  
Environmental Services  
Used the software for: 2+ years

### "Fulcrum in Ecology"

July 18, 2019

5.0

Fulcrum is, or should be, the industry standard for Ecology data collection. The ability to generate literally any style of form from plain text boxes to hundreds of option drop-downs, means that you can keep up with the demands of surveying nature. This software has saved time, money and a lot of peoples hairlines within my own company, and I am sure within numerous other consultancies.

Pros

The simple but infinite customisation options for each app that you design mean you can have very strict control over the data you collect, which is crucial in ecology due to the diversity of survey work that takes place. Additionally, as the industry often demands unsociable hours, the ability to sync the device to a central shared database with a number of users reduces the amount of time you're waiting for data from colleaugues. And another obvious benefit in an industry based outdoors, is that you can survey in the rain without getting paper mache survey sheets!

Cons

The only issue I have encountered with Fuclrum is the accuracy of it's GPS tracking (which may actually be a device issue). This has sometimes led to individual small data points such as trees in a woodland being mapped a short, sometimes long, distance from their actual location. However, this is easily resolved within the app itself with patience.

Review Source

SS

Sigitas S.  
Engineer  
Facilities Services  
Used the software for: 1-2 years

### "Great software for engineers "

June 25, 2025

5.0

In general Fulcrum is a great program that I would recommend to others. It is certainty much better than other programs that I have used before. It is easy to use, images get uploaded superfast.

Pros

I use Fulcrum to submit completed jobs. The best advantage is a superfast upload of images. It literally takes seconds to get them uploaded. Another feature that I love is the fact that program saves any details that have been entered even in the event if program closes down. This saves so much time.

Cons

Sometimes selected filters don't allow to see all reports. This can be abit annoying when filter get selected by accident. It would be great if system would be able to remember any additional or new items when doing PAT test, and would keep adding them to the database, so next time it would be quicker to simply select the item rather than typing it in manually.

Switched from

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[MoreApp](https://www.capterra.com/p/141864/MoreApp-Forms/)

Better software for our requirements, switch decided by management team

Review Source

Juri M.  
Director  
Environmental Services  
Used the software for: 2+ years

### "Beware of price bullying"

April 21, 2026

1.0

I can not fault the app, it's great! However Fulcrum were very dishonourable in the way they continually pushed prices up, and now require a minimum of 5 paid users regardless if you only need one. I would have loved to stay with the platform but only need one user account and refuse to be bullied into paying for 5. Honestly folks you can produce almost the same level of capability using a few data collection platforms that have an API and coding it using Ai for a fraction of the cost. I should have gone down this path years ago and saved the money and stress of constantly knowing Fulcrum would jack the prices yet again. Great software, but DON'T lock yourself in to this company.

Pros

I used Fulcrum for years with my organisations, it's fast, has great offline access, is very capable and simplifies the entire data collection process. It's relatively easy to learn and the ability to edit forms and reports using Java script is excellent.

Cons

The cost has become ridiculous and as such it's completely unviable for any small business, or new startup.

Review Source

TC

Tina C.  
Assets inspector  
Government Relations  
Used the software for: 1-2 years

### "Asset Inspections "

September 9, 2025

5.0

Pros

Best data collection. Suits us brilliantly. We are able to recall all info easily, email directly from the program.

Cons

All applications are suitable, nothing to add. If we find anything that can be done better we will let you know

Switched from

[Roam](https://www.capterra.com/p/236467/Roam/)

No longer supported by the company, needed a more up do date software

Review Source

nV

neil V.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "New user for maps and work flow "

March 11, 2025

4.0

It was a steep learning curve but now i find easier to use

Pros

The app building and app templates make building apps very easy l. The help and instructions are easy to understand. Using the apps are also easy, especially for operators who are not very technological literate. Price is within the research of my customers, mostly volunteer not for profit groups and trades people.

Cons

The repirting function needs work, the reports are not easy to tailor. Especially the hiw the report is set out and you can only print on data entry at a time, a consolidate report is a good option to have. Where i can combine a number of data entry's into one report . Downloading data is also a little clunky, this could be streamlined to target the data thats required, its time consuming to delete and modify CSV files.

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Fulcrum

Mainly on price, and easier to use, i found The others very complex

Review Source

CS

Craig S.  
Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Fantastic Picture Taking Program"

June 2, 2025

5.0

It is a very good program for what we use. We used to use another program and it was cumbersome and extremely hard to use.

Pros

The ease of taking pictures with the Fulcrum program. I know exactly where I am going for every photo that I take.

Cons

As a company we can only have 2 Routes in the program at one time. I am all over the state of Illinois and would love to be able to have 3 Routes that I am doing. Sometimes I have to come back home to get another Route which takes time and wear and tear on the car.

Switched from

[Geo-Tag Google My Business Photos](https://www.capterra.com/p/186089/Google-My-Business-Photo-Optimizer/)

The Program was discontinued without any warning from the Company.

Review Source

MC

Monica C.  
Loading Dock  
Food & Beverages  
Used the software for: 6-12 months

### "Fulcrum- When you want simple but effective"

March 25, 2025

5.0

I love that we were able to find software that works best for what we do! It is easy to use and ease to teach. 10/10

Pros

I love the ease of entering information into the system, it being to auto populate information saves me a lot of time. Makes documenting fast which leaves me with more time to dedicate to other responsibilities.

Cons

only issue is being able to pull a monthly report with only information that I need instead of all the information it automatically gives.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Fulcrum

because of functionality and being able to track all information we needed

Switched from

[OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/)

needed something more efficient to track information and pull information for clients/company.

Review Source

jC

jamie C.  
director  
Environmental Services  
Used the software for: 1-2 years

### "reasonable product overpriced"

April 16, 2026

1.0

pretty dismal in the end and slow to return our overbilling amount

Pros

worked ok for what we used it for, digitised most of our checklists

Cons

massive cost increase to the point where we cancelled our subscription, been using it for years

Review Source

Response from Spatial Networks

April 20, 2026

Hi Jamie, thank you for the feedback. We’re glad we were able to get that overbilling amount back to you. We always aim for a seamless transition, and we apologize if the refund process felt slow on your end. We know how important that turnaround is for a small team. We appreciate the years you spent with Fulcrum and wish you the best with your manual checklists moving forward.

NR

Nicholas R.  
Co-Founder and Technical Director  
Insurance  
Used the software for: 2+ years

### "Knows what it is, and is very good at mobile data collection and report generation"

December 7, 2025

5.0

I use fulcrum weekly to collect property data onsite and generate custom reports. It is a good product if you can afford it.

Pros

Its reliability offline and stable report generation. The Form Builder is best in class. The mobile data collection app is very reliable, both online and offline, which is uncommon in other mobile form apps I have tried.

Cons

The user subscription model for us as a start up is confronting. And the min cost of the API can be a little eye watering for small buisness. Would like to see more volumne / on-demand pricing for both reports and API's.

Review Source

PP

PEDRO P.  
DIRECTOR  
Program Development  
Used the software for: 2+ years

### "Stable, Easy-to-Use Platform for Field Data Collection"

December 11, 2025

5.0

A reliable, user-friendly platform that makes data collection effortless. Admin tools are powerful, and stability has been outstanding.

Pros

Very easy to use for both admins and field users; intuitive dashboards and stable performance across all projects.

Cons

Per-user pricing can feel high at scale; hoping they keep flexible monthly billing to remain accessible.

Review Source

AAA

Achikule Alex A.  
Food Security and Livelihoods Specialist  
Management Consulting  
Used the software for: 2+ years

### "Food Security and Livelihoods Specialist"

September 26, 2024

4.0

So far so good. I'm currently Fulcrum for data collection on a range of sectors such as Agriculture, Economic Recovery, Food Assistance, Health, Nutrition, Protection and WASH. It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department.

Pros

Real time data collection, review and submission

Cons

Freezing during hot weather especially during the dry season. This lengthens interview time with respondents.

Review Source

BH

Berta H.  
Director  
Utilities  
Used the software for: 2+ years

### "User Friendly, Cost Effective, Well worth the switch!"

August 16, 2019

5.0

100% Satisfied, will continue using this program moving forward.

Pros

This software allows us to customize all apps, data collection to each of our vendors needs. The ability to change or modify the program in field instantly is a welcomed bonus and a big time savor. The unique build for each vendor allows for significantly less data collection errors.

Cons

Functions are different on different platforms. (Android/Apple)

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Fulcrum

User friendly, Customer Support, Cost Effective.

Review Source

TM

Taylor M.  
Customer Service Representative, Scheduler and Dispatcher  
Public Safety  
Used the software for: 2+ years

### "Great Program"

February 18, 2025

5.0

This makes our work easier, organized and accessible for all workers.

Pros

Easy to use, clean looking and very helpful.

Cons

The only minor con that I suppose there is that I could do without but would be neat is a "draw" option so you can circle which specific premises you want to change that status of.

Review Source

JG

Jason G.  
Power Supply Tech  
Telecommunications  
Used the software for: 2+ years

### "Fulcrum review"

February 24, 2025

5.0

I use it everyday and it is awesome. It's simple, powerful, and just easy to use

Pros

Ease of use, great, simple design that is user friendly

Cons

I really cannot think of anything that i domt like

Review Source

AL

Anthony L.  
Aftermarket Sales And Service Manager  
Facilities Services  
Used the software for: 1-2 years

### "As Easy As It Gets!!"

January 21, 2025

5.0

this app is very user friendly. Easy to navigate around and work wtih.

Pros

My recent experience with the Fulcrum App has been great. I manage a team of 5 sales reps and each of them love it. It is very user friendly. On the technical side. Setting up the app is very easy and I am not a tech person. if you need any help. The staff are very simple and easy to work with and are very informative.

Cons

I personal don't have any issues with the app.

Review Source

VN

Vekesh N.  
Cable Jointer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Cable Jointer "

January 16, 2025

5.0

Excellent app for data storage. Share information for future generations and day to day work

Pros

For asbuilt and store's information. Share information within team members

Cons

No electricity maps as before. Also need to get my name added on person using fulcrum

Review Source

KL

Katrina L.  
Project Lead - Wildlife Biologist  
Renewables & Environment  
Used the software for: 1-2 years

### "Easy switch to paperless field surveys"

September 1, 2020

5.0

We've saved loads of time by eliminating the need for manual data entry, scanning/saving datasheets, and filing hard copies. This sometimes takes days to do, but now all we have to do is hit 'sync', visit the website, and download the appropriate data. It's great to be able to view the map which shows where all the data points are, and to be able to sort data in whichever way you would like (including by searching for any words that may be in your datasheets), rather than sorting through hard copies or poorly scanned notes. I would recommend this product to anyone looking for an easy, versatile, paperless upgrade for your business.

Pros

I love that everything is right at my fingertips in one place. No need to make sure I've printed off enough datasheets and safety forms, or brought enough pencils! Especially since I've been working from home and don't have easy access to a printer. I like that you can flag your favourite/most-used apps for ease of navigation, and I really like the auto-fill feature where things like project names, numbers, survey station pre-fixes, etc. are auto-filled once you've filled out the first one and need to repeat many times throughout the day/week. We've found so many different ways to capture our data in ways that make it easier to fill out the forms, from drop-down menus, to +/- tally counters, to signature fields and data form 'sections'. I also like that you can use formulas and links to fill out other fields (e.g. We've set it up so that when we select a species name during a bird survey, it automatically links the latin name, and federal and provincial status of each species). Another handy feature is to make certain fields mandatory, so that nothing important gets missed while the survey is being conducted. I've found it quite easy and intuitive to use for the most part. It takes a bit of practice to be able to fill out the forms quickly, but it's worth it for me. Being able to hit the sync button at the end of the field day (or during a break in between) is really satisfying, because I know that everything is safely backed up, and that I don't need to scan anything!

Cons

One thing I feel could be improved would be the format of the output data. Data can be downloaded and opened in Microsoft Excel, but depending on how many 'levels' of data you have, you'll have multiple tabs in your spreadsheet, which may be difficult to interpret at times, as they are linked by a long string of letters/numbers based on a parent-child relationship. You can get around this by including some hidden fields that link more useful information (e.g. survey station ID), but it would be nice to be able to go through a menu, similar to the initial app set-up, to determine how the data will be presented. I found that some staff members are reluctant to switch to digital data entry, because they are used to taking field notes manually, and may not trust the safety of the data. I think this is just a personal preference though, as I personally would trust a cloud-based, digital product more than I would trust my own ability to keep track of many pieces of paper! One challenge I've noticed is that during timed surveys (e.g. breeding bird surveys), if you have a lot of fields to fill out, and multiple levels of menus, it can be tricky to fill out each data point quickly when you have a limited time to conduct the survey. We typically do surveys in pairs, so I find it's easiest to have one person conducting the actual survey, and one person filling out the form, so that I can spend more time looking through my binoculars than at the tablet.

Review Source

TK

Thomas K.  
Quality Assurance  
Construction  
Used the software for: 2+ years

### "Top Notch App."

September 5, 2024

4.0

Overall the experience on the app is top notch.

Pros

Fulcrum allows users to create and customize digital forms to suit their specific needs. The app automatically geotags data, which is incredibly useful for tracking and visualizing field data on maps.

Cons

Fulcrum have a robust data collection capability, the reporting and data visualization options are somewhat limited and could benefit from more customization. The cost has to be looked into to attract more customers.

Review Source

GF

Gabriel F.  
Engeneering Analyst  
Civil Engineering  
Used the software for: 1-2 years

### "Data Collect and Management"

September 10, 2024

5.0

It’s an incredible software for data collecting and can’t be used for more than a simple checklist, because of the versatility can be make all the data management.

Pros

The ease and versatility in building reports

Cons

That same versatility and ease dosen’t apply to the PDF reports, but the support is very helpful

Review Source

VR

Verified Reviewer  
Water Quality Project Manager  
Civil Engineering  
Used the software for: 2+ years

### "Great geo-app!"

March 22, 2019

5.0

We collect thousands of data points annually using Fulcrum - it's greatly streamlined our field data collection processes for many different aspect of water quality research and stormwater management feature design, from soil test pits to infrastructure inspection. Without this software, we'd be struggling to scale our business.

Pros

Apps are easy to customize, near-infinite options for data collection, and great back-end data review options, plus tons of integration options with other software platforms.

Cons

I'd love to see collection of line/polygon features integrated. I'd also like to see the option to create custom reports (drag and drop) without consulting with Fulcrum's designers. And finally, I'd love to have the option to assign different icons based on status (not just color as the app currently allows).

Review Source

Response from Spatial Networks

March 27, 2019

We're so glad Fulcrum could help you scale your business! We love to hear stories like this. Thanks a lot for the feedback on what you would like to see in Fulcrum. Line and polygon support is something that we do get asked about from time to time. I wanted to let you know it is on our radar however it is something that would take a lot of development time to accomplish. We agree a drag and drop report builder would be awesome! We have had some talks about making it possible for users to make small edits to the default report template and this could expand in the future based on feedback. We are also exploring options for better symbology. There are some technical issues with the symbology being consistent across all platforms that the development team has to work though. If you have not shared these thoughts already, please feel free to send your ideas to support@fulcrumapp.com. User feedback is a big driver for our product roadmap.

JG

Jorge G.  
Asset Manager/GIS  
Government Administration  
Used the software for: 2+ years

### "end user friendly"

July 27, 2021

4.0

Easy to program forms, flawless communication between office staff and field crews, great to document field procedures/tasks, easy to generate reports by exporting data to Excel, end user friendly, for sure there is room for improvement but good investment.

Pros

We were able to get our field crews to use iPads for the first time in many cases, and now they love it

Cons

There are limitations, it not an asset management software package

Review Source

TJ

Todd J.  
Homeless Outreach Housing Navigator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent product highly recommend "

September 10, 2024

5.0

Ive been using Fulcrum for over 19 months and the experience has been great. Easy access when I am out in the field and efficient GPS that zeros in on my location

Pros

The convenience and the ease of accessing the data. Saves me a lot of time at work.

Cons

In all honesty it wirks great. I have no complaints

Review Source

VR

Verified Reviewer  
Senior GIS Data Officer  
Government Administration  
Used the software for: 2+ years

### "Thes best mobile data collection software available"

July 5, 2019

5.0

Fulcrum

Pros

Very easy to set up and use. Great features to ensure data quality. Great data integration features. Developer capabilities and features

Cons

The only thing that would make it perfect is the ability to capture lines and polygons.

Alternatives considered

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)

Review Source

MR

Manjunath R.  
Research Analyst  
Food & Beverages  
Used the software for: 2+ years

### "Fulcrum A Great Tool"

May 21, 2020

5.0

Great!! hardly any bug for a complex app like this...

Pros

Ease of building Apps, Lot of FAQs and answers, Quick response on issues but would like more!!, Very effieicent data collector, API keys are of great help, Can be integrated with other tools.

Cons

I dont see any to be frank. But to fill the words , would like to see the google maps connection to be there on I phone as well and now I see that only on android phones, it shd be easier to upload pictures as it takes more time to synch pictures now, may be a technology to down size and resize the pictures during upload and download time. There has to be option to upload our own road networks as well. There has to be a go to option (without google maps ) to help us route to the pre designated GPS point......

Reason for choosing Fulcrum

Price, Ease of use , trust on confidentiality, they have a wonderful team who come up with good solutions.

Review Source

AV

Adam V.  
Business Development  
Information Technology and Services  
Used the software for: 2+ years

### "Affordable and fully customizable "

March 31, 2022

5.0

I am very happy with the application and will continue to use it for our field data collection needs

Pros

This app is inexpensive and offers us a fully customizable data collection application

Cons

We have found a few glitches. We also find the time stamp to be confusing and have created our own

Reason for choosing Fulcrum

This was much cheaper and worked well for our needs

Review Source

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