# Fulcrum Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fulcrum the right Electronic Data Capture solution for you? Explore 238 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136604/Fulcrum/reviews

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Fulcrum

4.7 (238)

[View alternatives](https://www.capterra.com/p/136604/Fulcrum/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Fulcrum

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

AA

Achikule Alex A

Food Security and Livelihoods SpecialistManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years.

“It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department.“

September 26, 2024

nv

neil v

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Downloading data is also a little clunky, this could be streamlined to target the data thats required, its time consuming to delete and modify CSV files.“

March 11, 2025

LP

Lorena P

Urban PlannerGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months.

“Additionally, the automated helper is a great feature; it provides helpful guidance and support whenever you need a solution.“

April 23, 2026

Juri M

DirectorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The cost has become ridiculous and as such it's completely unviable for any small business, or new startup.“

April 21, 2026

LP

Lorena P

Urban PlannerGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months.

“I found the Fulcrum Academy especially helpful, with its wide range of short, practical videos that make learning efficient.“

April 23, 2026

jc

jamie c

directorEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“pretty dismal in the end and slow to return our overbilling amount“

April 16, 2026

JO

Josie O

Strategic valve maintenanceUtilities, 51 - 200 employeesUsed the software for: More than 2 years.

“Using fulcrum and the apps help me to save pictures and locate the job I'm looking for.“

July 1, 2025

Juri M

DirectorEnvironmental Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I should have gone down this path years ago and saved the money and stress of constantly knowing Fulcrum would jack the prices yet again.“

April 21, 2026

## Showing most helpful reviews

Showing 1-25 of 238 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stuart D.  
Ecologist  
Environmental Services  
Used the software for: 2+ years

### "Fulcrum in Ecology"

July 18, 2019

5.0

Fulcrum is, or should be, the industry standard for Ecology data collection. The ability to generate literally any style of form from plain text boxes to hundreds of option drop-downs, means that you can keep up with the demands of surveying nature. This software has saved time, money and a lot of peoples hairlines within my own company, and I am sure within numerous other consultancies.

Pros

The simple but infinite customisation options for each app that you design mean you can have very strict control over the data you collect, which is crucial in ecology due to the diversity of survey work that takes place. Additionally, as the industry often demands unsociable hours, the ability to sync the device to a central shared database with a number of users reduces the amount of time you're waiting for data from colleaugues. And another obvious benefit in an industry based outdoors, is that you can survey in the rain without getting paper mache survey sheets!

Cons

The only issue I have encountered with Fuclrum is the accuracy of it's GPS tracking (which may actually be a device issue). This has sometimes led to individual small data points such as trees in a woodland being mapped a short, sometimes long, distance from their actual location. However, this is easily resolved within the app itself with patience.

Review Source

nV

neil V.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "New user for maps and work flow "

March 11, 2025

4.0

It was a steep learning curve but now i find easier to use

Pros

The app building and app templates make building apps very easy l. The help and instructions are easy to understand. Using the apps are also easy, especially for operators who are not very technological literate. Price is within the research of my customers, mostly volunteer not for profit groups and trades people.

Cons

The repirting function needs work, the reports are not easy to tailor. Especially the hiw the report is set out and you can only print on data entry at a time, a consolidate report is a good option to have. Where i can combine a number of data entry's into one report . Downloading data is also a little clunky, this could be streamlined to target the data thats required, its time consuming to delete and modify CSV files.

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Fulcrum

Mainly on price, and easier to use, i found The others very complex

Review Source

Juri M.  
Director  
Environmental Services  
Used the software for: 2+ years

### "Beware of price bullying"

April 21, 2026

1.0

I can not fault the app, it's great! However Fulcrum were very dishonourable in the way they continually pushed prices up, and now require a minimum of 5 paid users regardless if you only need one. I would have loved to stay with the platform but only need one user account and refuse to be bullied into paying for 5. Honestly folks you can produce almost the same level of capability using a few data collection platforms that have an API and coding it using Ai for a fraction of the cost. I should have gone down this path years ago and saved the money and stress of constantly knowing Fulcrum would jack the prices yet again. Great software, but DON'T lock yourself in to this company.

Pros

I used Fulcrum for years with my organisations, it's fast, has great offline access, is very capable and simplifies the entire data collection process. It's relatively easy to learn and the ability to edit forms and reports using Java script is excellent.

Cons

The cost has become ridiculous and as such it's completely unviable for any small business, or new startup.

Review Source

jC

jamie C.  
director  
Environmental Services  
Used the software for: 1-2 years

### "reasonable product overpriced"

April 16, 2026

1.0

pretty dismal in the end and slow to return our overbilling amount

Pros

worked ok for what we used it for, digitised most of our checklists

Cons

massive cost increase to the point where we cancelled our subscription, been using it for years

Review Source

Response from Spatial Networks

April 20, 2026

Hi Jamie, thank you for the feedback. We’re glad we were able to get that overbilling amount back to you. We always aim for a seamless transition, and we apologize if the refund process felt slow on your end. We know how important that turnaround is for a small team. We appreciate the years you spent with Fulcrum and wish you the best with your manual checklists moving forward.

SS

Sigitas S.  
Engineer  
Facilities Services  
Used the software for: 1-2 years

### "Great software for engineers "

June 25, 2025

5.0

In general Fulcrum is a great program that I would recommend to others. It is certainty much better than other programs that I have used before. It is easy to use, images get uploaded superfast.

Pros

I use Fulcrum to submit completed jobs. The best advantage is a superfast upload of images. It literally takes seconds to get them uploaded. Another feature that I love is the fact that program saves any details that have been entered even in the event if program closes down. This saves so much time.

Cons

Sometimes selected filters don't allow to see all reports. This can be abit annoying when filter get selected by accident. It would be great if system would be able to remember any additional or new items when doing PAT test, and would keep adding them to the database, so next time it would be quicker to simply select the item rather than typing it in manually.

Switched from

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[MoreApp](https://www.capterra.com/p/141864/MoreApp-Forms/)

Better software for our requirements, switch decided by management team

Review Source

TC

Tina C.  
Assets inspector  
Government Relations  
Used the software for: 1-2 years

### "Asset Inspections "

September 9, 2025

5.0

Pros

Best data collection. Suits us brilliantly. We are able to recall all info easily, email directly from the program.

Cons

All applications are suitable, nothing to add. If we find anything that can be done better we will let you know

Switched from

[Roam](https://www.capterra.com/p/236467/Roam/)

No longer supported by the company, needed a more up do date software

Review Source

CS

Craig S.  
Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Fantastic Picture Taking Program"

June 2, 2025

5.0

It is a very good program for what we use. We used to use another program and it was cumbersome and extremely hard to use.

Pros

The ease of taking pictures with the Fulcrum program. I know exactly where I am going for every photo that I take.

Cons

As a company we can only have 2 Routes in the program at one time. I am all over the state of Illinois and would love to be able to have 3 Routes that I am doing. Sometimes I have to come back home to get another Route which takes time and wear and tear on the car.

Switched from

[Geo-Tag Google My Business Photos](https://www.capterra.com/p/186089/Google-My-Business-Photo-Optimizer/)

The Program was discontinued without any warning from the Company.

Review Source

MC

Monica C.  
Loading Dock  
Food & Beverages  
Used the software for: 6-12 months

### "Fulcrum- When you want simple but effective"

March 25, 2025

5.0

I love that we were able to find software that works best for what we do! It is easy to use and ease to teach. 10/10

Pros

I love the ease of entering information into the system, it being to auto populate information saves me a lot of time. Makes documenting fast which leaves me with more time to dedicate to other responsibilities.

Cons

only issue is being able to pull a monthly report with only information that I need instead of all the information it automatically gives.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Fulcrum

because of functionality and being able to track all information we needed

Switched from

[OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/)

needed something more efficient to track information and pull information for clients/company.

Review Source

MO

Michael O.  
Seed Representative  
Farming  
Used the software for: 2+ years

### "Effective Communication Tool"

April 3, 2026

5.0

It has allowed me to be an effective communicator with my customers. I am able to share reports with ease which keeps growers in the loop with what is taking place in their fields.

Pros

It is a very effective way for me to provide reports from the field. I can include pictures from my drone and the ground which paint a picture of what I'm seeing in the field.

Cons

It can take a little bit for pictures to load when hitting save, but otherwise there aren't any cons.

Review Source

LP

Lorena P.  
Urban Planner  
Government Administration  
Used the software for: Less than 6 months

### "Reliable, User-Friendly, and Well-Supported Platform"

April 23, 2026

4.0

Overall, Fulcrum is a reliable and effective tool for efficiently getting work done. I found the Fulcrum Academy especially helpful, with its wide range of short, practical videos that make learning efficient.

Pros

What I liked most about Fulcrum is how user-friendly the platform is. It's very intuitive, which makes it easy to get started and navigate. Additionally, the automated helper is a great feature; it provides helpful guidance and support whenever you need a solution.

Cons

What I liked least about Fulcrum is that some features can take time to fully understand at first, especially if you’re new to the platform. While the available resources are helpful, there can still be a slight learning curve when trying to use more advanced functions. Additionally, certain workflows could be more streamlined to make tasks quicker and more efficient.

Review Source

AAA

Achikule Alex A.  
Food Security and Livelihoods Specialist  
Management Consulting  
Used the software for: 2+ years

### "Food Security and Livelihoods Specialist"

September 26, 2024

4.0

So far so good. I'm currently Fulcrum for data collection on a range of sectors such as Agriculture, Economic Recovery, Food Assistance, Health, Nutrition, Protection and WASH. It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department.

Pros

Real time data collection, review and submission

Cons

Freezing during hot weather especially during the dry season. This lengthens interview time with respondents.

Review Source

RD

Rob D.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "My experience in the world of Online Forms and Data Collection"

May 22, 2020

5.0

QA inspection, Incoming material inspection, Calibration records, Welding inspection, Factory machine reporting on servicing and repairs, Final Product inspection, Leave form, Non Conforming report, Packing lists, Site inspection report, Estimate cost calculation, Quotation monitoring report

Pros

I have been looking for months for a ''form / database'' online system for our production and QA inspection and monitoring. I have tried many of Fulcrum's competitors but they all - just didn't just have everything I needed... Always something that stopped me during the trial period. I found Fulcrum, and tested it and it grew on me the more I used it. The forms are simple to write and simple to alter and amend. The access is easy from phone. tablet and computer. The data is easy to search and check. We now use it in every part of the business. Estimates, QA inspection, Covid19 inspection, health inspection, leave forms so many forms. It is now a key part of the business.

Cons

My main issue with Fulcrum, which lets is down compared to others, is the PDF file / report is creates. Not even using the company logo within the report. Not able to edit it - even simple editting. No Bold or change of font. No .... Nothing.. You get what they give you, or you can pay a lot of money for a custom report, which you then can not change the form or the report in the future... without paying a lot more.

Alternatives considered

[Formitize](https://www.capterra.com/p/162539/Formitize/)[Doodle](https://www.capterra.com/p/142620/Doodle/)[Appenate](https://www.capterra.com/p/151223/Appenate/)

Reason for choosing Fulcrum

I needed a form which can be open and altered and changed. Other products had - cut off and can re edit forms. We needed to be able to use the forms as data collection and therefore, altering and changing as work continues. Others, just allowed a once complete... Can not change system

Review Source

CH

Chad H.  
IT Manager / GIS Analyst  
Government Administration  
Used the software for: 2+ years

### "Point Data Collection made easy"

May 26, 2020

5.0

I am now able to get accurate 911 address points in seconds without guesswork that once took me hours and allowed errors to be placed on my map due to uncertainty of correct locations

Pros

I use Fulcrum every single day to collect new 911 address points when someone is going to be building a house or business in our location. Previously I would have to go to a site, get the GPS coordinates and then come back and put them into GIS. No I simply use Fulcrum to collect the point, then I share the data to QGIS and then once I save the data it is automatically uploaded to my PostGIS server and to the State of Tennessee repository. No muss, no fuss. LOVE IT and I frequently give talks at conferences and show my Fulcrum products to hundreds of people at a time.

Cons

I wish that Fulcrum would do lines and not just points. Then I would be able to more precisely map roads and driveways.

Alternatives considered

[ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)

Reason for choosing Fulcrum

We wanted and open source platform and we were trying to move away from ESRI products. We are now 100% fully open sourced.

Review Source

AN

Arun N.  
Project Consultant  
Environmental Services  
Used the software for: 2+ years

### "One Software to depend on Field Data collection"

May 5, 2021

5.0

It was a great experience and always loved to use it and suggest to others to make use of it.

Pros

It provides more useful features to develop our own apps, helps us to configure and maintain our requirements most likely suitable for the field data collection. All features that are available in software self-explanatory, making the software very easy to understand and to implement. Fulcrum is definitely one of the goto software for most of our field data collection

Cons

One thing I'm interested in is using the built-in map which is available in the software to use on the SQL server. which can ace our deliverable to the client requirements. Report Builder is not that user-friendly.

Alternatives considered

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Reason for choosing Fulcrum

To Build the report as per the Client requirement

Review Source

AL

Anthony L.  
Aftermarket Sales And Service Manager  
Facilities Services  
Used the software for: 1-2 years

### "As Easy As It Gets!!"

January 21, 2025

5.0

this app is very user friendly. Easy to navigate around and work wtih.

Pros

My recent experience with the Fulcrum App has been great. I manage a team of 5 sales reps and each of them love it. It is very user friendly. On the technical side. Setting up the app is very easy and I am not a tech person. if you need any help. The staff are very simple and easy to work with and are very informative.

Cons

I personal don't have any issues with the app.

Review Source

JG

Jason G.  
Power Supply Tech  
Telecommunications  
Used the software for: 2+ years

### "Fulcrum review"

February 24, 2025

5.0

I use it everyday and it is awesome. It's simple, powerful, and just easy to use

Pros

Ease of use, great, simple design that is user friendly

Cons

I really cannot think of anything that i domt like

Review Source

JD

JUSTIN D.  
Supervisor  
Utilities  
Used the software for: 2+ years

### "Fulcrum user"

March 4, 2025

4.0

Pros

Easy to use and incorporates google maps.

Cons

Sometimes goes slow. Spelling of "favourite" wrong.

Review Source

GP

Gabriela P.  
Supporter Care and Experience  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great App for Mobile"

January 8, 2025

5.0

I like it, because it on a mobile anyone can access it from anywhere.

Pros

Very easy updated and to use on a the phone.

Cons

It is not computer friendly since it cannot be stored as a draft.

Review Source

LC

Leo C.  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Leo Curtain "

September 13, 2024

4.0

Great tool, easy to use on Android Phone

Pros

Easy to use and everything in one app makes it easy for the QA

Cons

The having to press SAVE before backing out otherwise you lose all your work

Review Source

Response from Spatial Networks

September 16, 2024

Hi Leo, Thanks for the review! We're glad to hear you're finding Fulcrum easy to use. As for saving your work, you'll be warned before exiting if you haven't saved changes both in the App Builder and while collecting data in the field. If you're seeing issues with that, or elsewhere in the platform, please reach out to us at https://www.fulcrumapp.com/contact-us/ and we'd be happy to help resolve it! Also, please make sure you're using the latest version of Fulcrum and that any ad blockers are turned off for the web.fulcrumapp.com domain to ensure everything works smoothly. Thanks again for your review!

TJ

Todd J.  
Homeless Outreach Housing Navigator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent product highly recommend "

September 10, 2024

5.0

Ive been using Fulcrum for over 19 months and the experience has been great. Easy access when I am out in the field and efficient GPS that zeros in on my location

Pros

The convenience and the ease of accessing the data. Saves me a lot of time at work.

Cons

In all honesty it wirks great. I have no complaints

Review Source

GG

Greg G.  
Tech  
Utilities  
Used the software for: Less than 6 months

### "Fulcum review "

September 25, 2024

4.0

Pros

The app is easy to use. The app is straightforward

Cons

Having to save twice instead of just once

Review Source

GS

Govardhan S.  
Civil Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Fulcrum review"

September 23, 2024

4.0

By using fulcrum I got to learn a lot of stuff in a single platform which would have been scattered in different documents or sometimes can be unavailable.

Pros

In fulcrum we can access the data with so total information about it and need not to look into multiple documented files for field photos.

Cons

The filtering of the assets is a bit tricky and need to be a little simpler.

Review Source

MG

Maria G.  
Contract Administrator  
Construction  
Used the software for: 2+ years

### "Helpful tool! "

August 11, 2021

5.0

From 1-10...11

Pros

Easy to use. You have a lot of tutorials on the webpage if you need help. The customer service is awesome.

Cons

The only item that caused difficulty is already solved (Insert .pdf file)

Review Source

AS

Abhinav S.  
IM Professional  
Computer Software  
Used the software for: 2+ years

### "Fulcrumapp is a great tool hit kick start your data logging in the digital world."

May 10, 2021

4.0

Pros

The ease of use as well as the expandability of the software is what I like most about this software. Someone with no programming experience can create a form and start using it within a few hours. This form will be simple and usable and easily accessible. If you are a developer you are able to extend the forms very and put in more time into a form to create more quality of life improvements into a what was initially a very simple app. Being able to recommend this to a person with zero coding experience as well as a person with extensive coding experience is what I like the most.

Cons

I find Fulcrumapp is always introducing new features which can cause bug and other issues to arise with my users. There have been a few times where my team is unable to edit entries due to these bugs. That being said fulcrum support is great and always provide great support so I know when an issue is an internal fulcrum bug or a bug created by me or someone on my team.

Review Source

IM

Ioana-Maria M.  
GIS Specialist  
Utilities  
Used the software for: 2+ years

### "Great app to use for data collection"

March 22, 2019

5.0

It improved exponentially the quality of the data collection and removed completely the use of paper based packs.

Pros

The capability to create bespoke forms and have control over their updates.

Cons

I'd like if there could be more options for mobile users to use alternative tile sets. It accepts only MBtiles for now. For mobile app would be beneficial to have more filtering options. Potentially more tutorials from developers would be beneficial to have.

Review Source

Response from Spatial Networks

March 27, 2019

We're so glad to hear that your data collection quality has improved exponentially since using Fulcrum! We do plan on exploring alternative tile-sets to MBTiles. If you have any suggestions, please feel free to share them with your Fulcrum Account Manager or our support team at support@fulcrumapp.com. Good news! Our mobile development teams are currently working on enhancing our filtering and sorting functionality. We do not have a estimated release date yet, but getting this released is a high priority to us.

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