--- title: "Outfield Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Outfield Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/136606/Outfield/" page_type: "product" language: "en" --- # Outfield Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Outfield ## What is Outfield? From outside sales to brand ambassadors to field service teams, Outfield gives your team everything they need to manage accounts, optimize routes, log activity, and close more deals — all from their phone. Works standalone or alongside Salesforce, HubSpot, or any CRM you're already running. KEY FEATURES • Route Planner & Optimizer — cut drive time up to 30% • Account Map & Territory Manager • Deal Pipeline with customizable stages • Activity logging: visits, calls, emails, texts, notes, photos • Calendar & Scheduler • GPS Activity Mapping & Heat Mapper • Goal & Quota Manager • Performance Dashboard, Leaderboards, Competitions • Conditional Forms & Inspection Builder • Order & Inventory Manager • Business Card Scanner • Group Chat & Comments • Reports, Alerts & Revenue Analytics • Works Offline • Integrations with 8000+ apps • Custom Fields & Data Import/Export Trusted by Fortune 500s and scrappy field teams alike across 50+ countries — Outfield was built for how you actually work. ## What is Outfield used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 83% Neutral 13% Negative 3% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Outfield?[Manage this product listing](https://www.g2.com/products/outfield/claim_requests/new?auto=true) ## Outfield Overview Updated September 2026 AI summary Outfield offers CRM, field sales, and sales enablement capabilities for businesses of all sizes, providing tools for managing contacts, leads, interactions, and sales pipelines. It features mobile access across major platforms and supports workflow management, segmentation, and calendar organization. Optional functions such as territory management, forecasting, and referral tracking enable teams to address more specialized sales processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Outfield 4.2 (30) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (30) Ease Of Use 4.0 (164) Value For Money 3.9 (24) Value For Money 4.0 (150) Customer Service 4.3 (27) Customer Service 4.1 (156) ## Outfield alternatives [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) [Perenso](https://www.capterra.com/p/129651/Perenso/) [4.8 (47)](https://www.capterra.com/p/129651/Perenso/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129651/Perenso/) [Assistive](https://www.capterra.com/p/10001611/Assistive/) [4.5 (11)](https://www.capterra.com/p/10001611/Assistive/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10001611/Assistive/) Highest Rated [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) [4.9 (117)](https://www.capterra.com/p/157679/OnePageCRM/reviews/) Starting price $9.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157679/OnePageCRM/) ## FAQs about Outfield Overview ### Which roles and teams benefit most from Outfield? Outfield is most used by sales representatives, territory managers, and field merchandising teams that need to plan visits, capture account activity, and stay accountable in the field. Sales leaders and business development managers use it to monitor pipeline progress, coach reps, and improve execution across distributed markets. Answer based on 30 reviews Overview ### What company size and specific industries is Outfield built for? Outfield is designed for sales businesses of all sizes, from small teams to larger organizations, that manage field sales operations across multiple locations. It fits companies in field marketing, sales, and other location-based field operations that need route planning and employee location tracking. Features and Usability ### What are the key features of Outfield? Outfield offers CRM and contact management, plus lead generation, lead qualification, and pipeline management for sales tracking. It also includes activity tracking, task management, calendar management, alerts and notifications, reporting and statistics, forecasting, GPS, route optimization, territory management, and collaboration tools for field sales coordination. Getting Started and Support ### What training and onboarding options does Outfield offer? Outfield provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup and instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos allow teams to review product guidance at any time. Getting Started and Support ### What customer support options does Outfield offer? Outfield provides Email/Help Desk and Phone Support. Users say the support team responds quickly, handles bugs and small fixes promptly, and helps resolve issues field reps encounter. Customer service is often described as attentive and fast to act when problems come up. Answer based on 3 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Outfield supports **Real-Time Data**, which gives teams current information for faster updates and better decisions in the field. However, it does not include **Data Security** or **Customer Database**. Instead, it offers other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**), helping businesses keep customer details organized, track interactions, and respond more effectively day to day. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Outfield 33 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Forms: Customize contracts and forms to collect specific information - Forecasting: Form predictions based on past and present data/trends - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (30) 4.2 Based on 30 reviews ## Pricing Value for money 3.9 (24) ### Starting price Free trial available Value for money 3.9 (24) 3.9 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (27) 4.3 Based on 27 reviews ## User reviews Overall rating 4.2 Based on 30 reviews Filter by rating 5(12) 4(13) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent DI David I. Representative Sports ### "Love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 3, 2020 Outfield is quick with their customer service and bugs are fixed quickly. Pros Very easy to use! I have to use this software for my job which requires me to check into certain locations. Cons It's had a few bugs over the years with syncing issues. Sometimes, my days work will be wiped and I can't do anything about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Dan C. Territory Manager Machinery ### "it needs more features such as location awareness, proximity alerts, followup alarms" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 19, 2018 real time reporting Pros easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great. Cons when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2018 Thank you for your feedback, Dan! We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite! Regarding the cons you listed: It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage to stage and assign estimated values for each deal. Here is a link to one of our articles and videos showcasing the Deal Pipeline. (https://support.outfieldapp.com/hc/en-us/articles/360002147672-How-to-Manage-your-Deal-Pipeline) Regarding uploading addresses automatically, you may want to check out our "Add from Nearby Places" feature. It takes nearby locations and will auto populates the Name, Address, and any other contact information that's readily available. From there, you can check-in, create a note, or add that new account to your deal pipeline. Hopefully this information helps! CC Claudina C. Nutritionist ### "It has been a great tool even though we are still modifying according to our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 18, 2018 Pros The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away. Cons A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Amanda V. Publisher ### "We are really enjoying the app so far." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 18, 2018 Pros We really like the ease of use, it is easy to pick up on how the app and online portion operate. We would recommend to anyone. Cons We have had some issues with uploading clients, and creating duplicate clients. Not sure if that is something you could help with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Presidente ### "Simple and powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 18, 2018 I can plan better my visits and can work faster and easier, and have more time for other matters Pros That you can set it up with what is needed and makes your life simple and have all data needed to make good work and business decisions also you can have a history of growth and detail pictures of looks changes etc Cons That it will not aloof sometimes to save the work but is been fixed now!!!! So you would do all the work and it will not alloud to save it so you'll have to start again I think the problem was how the questionnaire was set up by the company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brian L. Lead Brand & Training Rep Sporting Goods ### "Great tool for organizing dealer data. Better UI than previous software we used. Easy to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2018 Better intel from the field on our dealers merchandising and valuable feedback. Pros It's ease of use. Uploading accounts was a breeze. Checking in to dealers also very easy. Forms are intuitive and easy to use. Our team enjoys using the software, very few bugs so far. Makes admin of the software easy for me. Reports are easy to forward and to read for our internal team. Cons Would like some more organization options ie. dealer by volume, dealer by type. Would like to be able to add more than 5 photos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sara B. Sr. Retail Sales Merchandiser ### "Has been a great easy to app to use so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2018 Pros What I like most about the software is the awesome and easy functionality it has to offer. Easy to check in and out of the app. Cons What I like least about the app is sometimes the app closes while using it for no particular reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Christina W. Agency Life Consultant Insurance ### "I am constantly experiencing issues with getting updates to my tablet" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 14, 2018 Pros I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program. Cons Very difficult to use. Not user friendly. I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2018 Hey Christina! We wanted to follow up on a review you left for us on Capterra. We're sorry to hear you are having a bad experience with Outfield and we want to do everything we can to remedy the situation. Every bad review is an opportunity to improve and we would like to act accordingly. The issue is stemming from the RCA Voyager device you are using. These devices are known to have issues working with apps and it's lack of GPS capabilities severely hinder Outfield from working on the device. We suggest using a device geared towards business applications. Something with a more up-to-date Operating System and GPS. iPads, iPhones, and Android devices (GPS enabled) running a current OS all work great with our software. Please, if there is anything we can do, let us know and we can help! CV Cassy V. Bdm ### "Simple, fast, accurate recording, easy to look back on stored information " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2018 Pros Easy to use, great for recording info accurately and quickly. Great to find past information. Great on the iPhone Cons I wish i could look up customers while still being logged in somewhere. Sometime it doesn't bring up the salons in the area I'm in. Drains battery on phone Comments are hard to find if you don't click on them straight away Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kent E. Sales ### "I use Outfield everyday" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 25, 2018 Pros It keeps me alert to my conversations from the last visit. I can also look at the map and see who I can squeeze in a visit to Cons I often need to reload the site to get the maps to work. I did not have to do this a few months ago. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136606/Outfield/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.