# ITRAK 365 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ITRAK 365 Software - reviews, pricing plans, popular comparisons to other Safety Management products and more.

Source: https://www.capterra.com/p/136716/ITRAK

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# 

 ITRAK 365 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ITRAK 365

## What is ITRAK 365?

ITRAK 365 is the most scalable and adaptable QHSE software solution for the Microsoft Cloud. It is designed to help manage the Quality, Health, Safety & Environment processes of today's dynamic businesses. ITRAK 365 works to streamline the data collection and reporting processes with a high degree of accuracy, enabling companies to achieve and maintain compliance in the face of increasingly strict safety regulations.

## What is ITRAK 365 used for?

[Safety Management](https://www.capterra.com/safety-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ITRAK 365

4.6 (12)

VS.

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

$0.01

One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (12)

Ease Of Use

4.6 (249)

Value For Money

4.3 (11)

Value For Money

4.5 (199)

Customer Service

4.7 (12)

Customer Service

4.6 (192)

## ITRAK 365 alternatives

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (80)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/215851/sofvie/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Corrective and Preventive Actions (CAPA)

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Inspection Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Incident Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Audit Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Customizable Forms

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Incident Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

ITRAK 365 51 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and report on asbestos location, quantities, and other building-level data.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Store, manage, and track all electronic documents in a centralized location

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Document use of hazardous materials and procedures related to their handling and disposal

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Create, document, and monitor safety policies and procedures in industrial plants and factories

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Manage cases of on-the-job injuries and related remedies

Ability of websites, web applications, or mobile applications to function without an active internet connection

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Qualify, select, and monitor supply chain partners

Manage and monitor compliance with government regulations on environmental standards

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Track and report on waste management and disposal processes.

Track and report on water consumption and/or water quality.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.3 (11)

Free Trial

Basic

$0.01

One Time

Value for money

4.3 (11)

4.3

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (12)

4.7

Based on 12 reviews

## User reviews

Overall rating

4.6

Based on 12 reviews

Filter by rating

5(8)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Michelle M.

Quality Assurance Administrator

Paper & Forest Products

### "Processing audits"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 2, 2023

Pros

I like that it's easy to find data for companies.

Cons

I didn't like that this program couldn't talk to the other program we used for sending data to our clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CFO

Non-Profit Organization Management

### "ITRAK transformed how we worked."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2022

ITRAK has transformed how we work, making us far more efficient and consistent. We are more responsive to clients and have improved reporting,

Pros

Improved our efficiency and consistency.

Cons

Speed early in project but resolved now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Taylor L.

Talent Acquisition Specialist

Computer Software

### "Great Safety App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2022

Great experience, it is the easiest was to track and report safety concerns at the office.

Pros

It’s is very easy to use, and very convenient

Cons

I have not had any issues with the app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 19, 2022

Great to hear! We pride ourselves in the end user being able to track data in the most convenient way possible. Whether mobile, tablet, computer or using our solution in Microsoft Teams, we just want your organization to get the full picture in the reporting dashboards. Have a great day!

Cleavon E.

Director of HR & Manager oh Int. HSE

Mining & Metals

### "Great product and awesome service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

Very happy

Pros

Very flexible tool with exceptional customer service.

Cons

Best practices would be helpful the tool ids ver flexible.

Reasons for choosing ITRAK 365

The architecture matches ours

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

George B.

Safety Superintendent Projects

Mining & Metals

### "Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 4, 2022

The ITRAK team have been great to work with, \[SENSITIVE CONTENT\] are very quick to respond and help resolve questions on the software

Pros

I find it easy to use and also easy to train the supervisors on the system. Also using feedback from the supervisors, the ITRAK team has been very helpful in teaching our team to customize our forms.

Cons

Some aspects of the software cannot be customized

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joshua B.

Security Supervisor

Security and Investigations

### "Coming from an outdated system IView is like a breath of fresh air in this technological world."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2017

This software makes the tracking of everything that goes on in the Casino, from the Security side of things, much easier and understandable. It is much more user friendly.

Pros

There are so many features in this system! It seems like there is a feature for everything that you may need to do. Not only that but all of the features connect in a way that makes progressing situations easier to evolve with the documentation. In a business, such as a casino, we come into contact with thousands of customers a day. This system will make it a thousand times easier to keep track of the ones that we need to, in any way that we need to. All in all this system is a step towards keeping our customers, assets, and employees safer.

Cons

There are so many features that it is hard to just jump in and start using this software right away. There is training that needs to be done and it will take a bit of time to get used to and phase out our outdated software that we are using. This is really the only con that I see. But to help with that we had a representative down here to train the departments using the software!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PN

Paul N.

Security Supervisor

### "The IView training was a lot of information in one class but was very informative, thank you "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 27, 2017

Pros

I like most about the system is that how it breaks down each citatory for issue that may or may not accrue

Cons

I thought that it had a lot of info for how easy the system looked to use and that it was a little difficult to navigate through

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Personal Banker, Business Advocate, Wells Fargo at Work Advocate

Financial Services

### "Reliable and useful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2017

Pros

we use this for surveillance and security and I love how customizable it seems to be. its pretty easy to use and set up (which is awesome to explain to our non tech people)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Adam Y.

Surveillance Supervisor

Hospitality

### "Much better than what we are currently using"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 26, 2017

Reporting Analytics, Profile roles, more security.

Pros

Analytics, being able to track every aspect of our reporting and logging mechanics. Being able to monitor what each individual is doing.

Cons

Data entry, adding regular visitors without being able to import csv file from other systems we use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Justin R.

Information Security Administrator

Entertainment

### "Exceeds expectations on a daily basis. This Software has replaced our entire Security reports."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2017

This Software has allowed us a one stop shop for all out security needs as far as reporting and incident tracking, it is a powerful tool that has completely changed the way we do out investigations and reporting. I recommend this to anyone who has difficult with reporting.

Pros

This Software has absolutely changed the way we do Security reporting, it allows us to track all security events on our property and keep our employees and patrons safe and security. This allows us to cross reference old and new incidents with past and present patrons as well as notice trends and events that might warrant further investigation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136716/ITRAK/reviews/)

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