# ITRAK 365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ITRAK 365 Software - reviews, pricing plans, popular comparisons to other Safety Management products and more. Source: https://www.capterra.com/p/136716/ITRAK --- # ITRAK 365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ITRAK 365 ## What is ITRAK 365? ITRAK 365 is the most scalable and adaptable QHSE software solution for the Microsoft Cloud. It is designed to help manage the Quality, Health, Safety & Environment processes of today's dynamic businesses. ITRAK 365 works to streamline the data collection and reporting processes with a high degree of accuracy, enabling companies to achieve and maintain compliance in the face of increasingly strict safety regulations. ## What is ITRAK 365 used for? [Safety Management](https://www.capterra.com/safety-management-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ITRAK 365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.useitrak.com&name=ITRAK 365) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ITRAK 365 4.6 (12) VS. [4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting Price $0.01 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (12) Ease Of Use 4.0 (111) Value For Money 4.3 (11) Value For Money 4.2 (84) Customer Service 4.7 (12) Customer Service 4.4 (102) ## ITRAK 365 alternatives [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (118)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Corrective and Preventive Actions (CAPA) 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Inspection Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Incident Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Audit Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Customizable Forms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Incident Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site ITRAK 365 51 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track and report on asbestos location, quantities, and other building-level data. Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Investigate and take action at root cause or error in processes to prevent recurring issues Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Document use of hazardous materials and procedures related to their handling and disposal Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Create, document, and monitor safety policies and procedures in industrial plants and factories Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor processes/products to ensure they meet international standards developed by the ISO Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Manage cases of on-the-job injuries and related remedies Ability of websites, web applications, or mobile applications to function without an active internet connection Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identify and assess hazards to ensure the well-being of employees, assets, and the environment Qualify, select, and monitor supply chain partners Manage and monitor compliance with government regulations on environmental standards Track employee/learner's progression through training programs Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Track and report on waste management and disposal processes. Track and report on water consumption and/or water quality. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 4.3 (11) Free Trial Basic $0.01 One Time Value for money 4.3 (11) 4.3 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating 5(8) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MM Michelle M. Quality Assurance Administrator Paper & Forest Products ### "Processing audits" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 2, 2023 Pros I like that it's easy to find data for companies. Cons I didn't like that this program couldn't talk to the other program we used for sending data to our clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CFO Non-Profit Organization Management ### "ITRAK transformed how we worked." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 ITRAK has transformed how we work, making us far more efficient and consistent. We are more responsive to clients and have improved reporting, Pros Improved our efficiency and consistency. Cons Speed early in project but resolved now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Taylor L. Talent Acquisition Specialist Computer Software ### "Great Safety App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2022 Great experience, it is the easiest was to track and report safety concerns at the office. Pros It’s is very easy to use, and very convenient Cons I have not had any issues with the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2022 Great to hear! We pride ourselves in the end user being able to track data in the most convenient way possible. Whether mobile, tablet, computer or using our solution in Microsoft Teams, we just want your organization to get the full picture in the reporting dashboards. Have a great day! Cleavon E. Director of HR & Manager oh Int. HSE Mining & Metals ### "Great product and awesome service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2022 Very happy Pros Very flexible tool with exceptional customer service. Cons Best practices would be helpful the tool ids ver flexible. Reasons for choosing ITRAK 365 The architecture matches ours Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB George B. Safety Superintendent Projects Mining & Metals ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 4, 2022 The ITRAK team have been great to work with, \[SENSITIVE CONTENT\] are very quick to respond and help resolve questions on the software Pros I find it easy to use and also easy to train the supervisors on the system. Also using feedback from the supervisors, the ITRAK team has been very helpful in teaching our team to customize our forms. Cons Some aspects of the software cannot be customized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Joshua B. Security Supervisor Security and Investigations ### "Coming from an outdated system IView is like a breath of fresh air in this technological world." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2017 This software makes the tracking of everything that goes on in the Casino, from the Security side of things, much easier and understandable. It is much more user friendly. Pros There are so many features in this system! It seems like there is a feature for everything that you may need to do. Not only that but all of the features connect in a way that makes progressing situations easier to evolve with the documentation. In a business, such as a casino, we come into contact with thousands of customers a day. This system will make it a thousand times easier to keep track of the ones that we need to, in any way that we need to. All in all this system is a step towards keeping our customers, assets, and employees safer. Cons There are so many features that it is hard to just jump in and start using this software right away. There is training that needs to be done and it will take a bit of time to get used to and phase out our outdated software that we are using. This is really the only con that I see. But to help with that we had a representative down here to train the departments using the software! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PN Paul N. Security Supervisor ### "The IView training was a lot of information in one class but was very informative, thank you " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 27, 2017 Pros I like most about the system is that how it breaks down each citatory for issue that may or may not accrue Cons I thought that it had a lot of info for how easy the system looked to use and that it was a little difficult to navigate through Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Personal Banker, Business Advocate, Wells Fargo at Work Advocate Financial Services ### "Reliable and useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2017 Pros we use this for surveillance and security and I love how customizable it seems to be. its pretty easy to use and set up (which is awesome to explain to our non tech people) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adam Y. Surveillance Supervisor Hospitality ### "Much better than what we are currently using" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2017 Reporting Analytics, Profile roles, more security. Pros Analytics, being able to track every aspect of our reporting and logging mechanics. Being able to monitor what each individual is doing. Cons Data entry, adding regular visitors without being able to import csv file from other systems we use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Justin R. Information Security Administrator Entertainment ### "Exceeds expectations on a daily basis. This Software has replaced our entire Security reports." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2017 This Software has allowed us a one stop shop for all out security needs as far as reporting and incident tracking, it is a powerful tool that has completely changed the way we do out investigations and reporting. I recommend this to anyone who has difficult with reporting. Pros This Software has absolutely changed the way we do Security reporting, it allows us to track all security events on our property and keep our employees and patrons safe and security. This allows us to cross reference old and new incidents with past and present patrons as well as notice trends and events that might warrant further investigation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136716/ITRAK/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)