--- title: "Call of Service Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Call of Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/136718/Call-of-Service/" page_type: "product" language: "en" --- # Call of Service Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Call of Service ## What is Call of Service? Call of Service provides the latest Field Service management software. Specifically designed for ease of use, our cloud-based service will shave hours off your valuable supervisor's schedules, optimize labor costs, and keep your client's information a few clicks away. Our easy to use scheduling dashboard was built specifically with the needs of field service companies in mind. They're all we work with -- which is why we fit like a glove. Get up and running in less than 10 minutes. ## What is Call of Service used for? [Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Work Order](https://www.capterra.com/work-order-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Call of Service?[Manage this product listing](https://www.g2.com/products/tradiecore/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Call of Service 4.6 (19) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $40 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.6 (1,446) Value For Money 5.0 (12) Value For Money 4.4 (1,249) Customer Service 4.9 (19) Customer Service 4.6 (1,399) ## Call of Service alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Commusoft](https://www.capterra.com/p/149651/Commusoft/) [4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149651/Commusoft/) ## FAQs about Call of Service Overview ### Which roles and teams benefit most from Call of Service? Call of Service is most used by office managers, administrators, and call center leaders who need to organize service requests, schedule work, and keep daily operations running smoothly. Owners, executives, and general managers use it for oversight and efficiency, while marketing, sales, and IT roles support customer communication, process coordination, and system management. Answer based on 17 reviews Overview ### What company size and specific industries is Call of Service built for? Call of Service is designed for small and medium field service and home service businesses that need help with job scheduling, dispatching, and tracking customer and job history. It is suited for service contractors and similar operations that manage field work and customer records. Features and Usability ### What are the key features of Call of Service? Call of Service offers job scheduling and dispatch management, work order creation and work order management, plus technician management and service history tracking. It also includes billing and invoicing, quotes and estimates, digital signature, SMS messaging, GPS, mobile access, and QuickBooks integration for accounting and payment processing. Integrations ### Which third-party tools and platforms does Call of Service integrate with? Call of Service integrates with Google Calendar, QuickBooks Online, Stripe, and Zapier. These connections cover scheduling, accounting, payments, and workflow automation, giving the platform a compact set of third-party options for linking core business tools. Getting Started and Support ### What training and onboarding options does Call of Service offer? Call of Service provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, documentation gives written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Call of Service offer? Call of Service provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Support guidance is organized across these channels for users who need self-service information or direct contact options. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Call of Service includes **Job Scheduling** and **Mobile Access**, giving field teams a way to assign work efficiently and stay connected while on the go. However, it does not include **Job Tracking**. Instead, it offers other highly rated capabilities, including **Customer Database** (**66%**), **Work Order Creation** (**68%**), and **Scheduling** (**61%**), helping businesses organize customer details, create service tasks faster, and coordinate technician availability more effectively. Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Work Order Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a new work order Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Call of Service 35 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Technician Management: Oversee technicians and track their assigned work orders - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 5.0 (12) Free Trial Free Version Basic $40.00 Per Feature,Per Month Value for money 5.0 (12) 5.0 Based on 12 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PN Pius N. Marketing Director Media Production ### "The Vibrant Approach for Business Services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 2, 2024 Pros The handling for community services and instant response is something the program has performed Cons There is a robust way of creating an immediate response Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Dean O. Sales director and operations manager Marketing and Advertising ### "Out of the box field service software with no set up fee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2019 Very good and easy to use solution. Pros Extremely user friendly, gives most of the most useful and necessary functionalities in a FS software. Cons Would love if it had automated lead tracking like Service titan. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mohisin S. General Manager ### "Excellent Service Nice cooperation from MO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 2, 2018 Pros Scheduling and time management excellent and increase of operator productivity and GPS integration was amazing. Cons Sometimes server slow but its OK. Need payroll and petty cash expenses to be added in to the same software in future for great help. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Director of Marketing ### "Excellent so far!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2018 Pros The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need. The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers. Cons No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Con M. IT Consultant Computer Software ### "Great, simple to use, very intuitive application" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2018 The customer support has been excellent. Extremely fast responses from the developer. Pros It is easy. Once it is set up and configured properly, any non-technical person can figure it out. It really is that easy Cons It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PP Pam P. Office Manager Automotive ### "In a word "EASY". This is the most user friendly program I think I have ever used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2018 A definite time saver Pros The ease of use and the fantastic support. This program really is a one stop shop for our business. Instead of using several programs we can create and schedule jobs in no time at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Alexandrea D. CEO Media Production ### "Superior Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2017 Ease of use to customize this product for our own business. It allows our users to be dispatched and tracked . Pros Help when I need it; and the system is very easy to use! I don't like reading instructions because I like figuring things out and when a software company supplies software that is intuitive enough that I don't have to read the instructions, I'm very happy. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ET Etim T. Administrator Hospital & Health Care ### "We've tried quite a few software's." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2017 Pros Ease of use, Ability to schedule jobs that are continuous, Invoice creation, ability to create reports of jobs done or any other report. It is a very good system, easy on the eye, unlike some other softwares that contain so many features they look clustered. Cons One thing i would love to be added is the ability to tick a job as done and not needing to click on start and finish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Soubhi A. ### "Simple & Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2017 After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled. Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work. A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software. \*\*Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!\*\* Pros Easy to use, support was always there even when using the trial version Cons No accounting integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Binu T. Business Owner Information Technology and Services ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 8, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136718/Call-of-Service/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.