# Call of Service Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Call of Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/136718/Call-of-Service

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# 

 Call of Service Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Call of Service

## What is Call of Service?

Call of Service provides the latest Field Service management software. Specifically designed for ease of use, our cloud-based service will shave hours off your valuable supervisor's schedules, optimize labor costs, and keep your client's information a few clicks away. Our easy to use scheduling dashboard was built specifically with the needs of field service companies in mind. They're all we work with -- which is why we fit like a glove. Get up and running in less than 10 minutes.

## What is Call of Service used for?

[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Work Order](https://www.capterra.com/work-order-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Call of Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.callofservice.com/&name=Call of Service)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Call of Service

4.6 (19)

VS.

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Starting Price

$40

Per Feature, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (19)

Ease Of Use

4.1 (808)

Value For Money

5.0 (12)

Value For Money

4.2 (589)

Customer Service

4.9 (19)

Customer Service

4.3 (627)

## Call of Service alternatives

[4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Dispatch Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Quotes/Estimates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Call of Service 35 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Integrates with QuickBooks

Generate quotes or estimates for customers

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Oversee technicians and track their assigned work orders

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

5.0 (12)

Free Trial

Free Version

Basic

$40.00

Per Feature,Per Month

Value for money

5.0 (12)

5.0

Based on 12 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.6

Based on 19 reviews

Filter by rating

5(12)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PN

Pius N.

Marketing Director

Media Production

### "The Vibrant Approach for Business Services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 2, 2024

Pros

The handling for community services and instant response is something the program has performed

Cons

There is a robust way of creating an immediate response

Switched from

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

[Smart Service](https://www.capterra.com/p/149343/Smart-Service/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

Dean o.

Sales director and operations manager

Marketing and Advertising

### "Out of the box field service software with no set up fee"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 28, 2019

Very good and easy to use solution.

Pros

Extremely user friendly, gives most of the most useful and necessary functionalities in a FS software.

Cons

Would love if it had automated lead tracking like Service titan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mohisin S.

General Manager

### "Excellent Service Nice cooperation from MO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 2, 2018

Pros

Scheduling and time management excellent and increase of operator productivity and GPS integration was amazing.

Cons

Sometimes server slow but its OK. Need payroll and petty cash expenses to be added in to the same software in future for great help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Marketing

### "Excellent so far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2018

Pros

The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need. The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers.

Cons

No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Con M.

IT Consultant

Computer Software

### "Great, simple to use, very intuitive application"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 23, 2018

The customer support has been excellent. Extremely fast responses from the developer.

Pros

It is easy. Once it is set up and configured properly, any non-technical person can figure it out. It really is that easy

Cons

It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Pam P.

Office Manager

Automotive

### "In a word "EASY". This is the most user friendly program I think I have ever used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2018

A definite time saver

Pros

The ease of use and the fantastic support. This program really is a one stop shop for our business. Instead of using several programs we can create and schedule jobs in no time at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Alexandrea D.

CEO

Media Production

### "Superior Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2017

Ease of use to customize this product for our own business. It allows our users to be dispatched and tracked .

Pros

Help when I need it; and the system is very easy to use! I don't like reading instructions because I like figuring things out and when a software company supplies software that is intuitive enough that I don't have to read the instructions, I'm very happy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Etim T.

Administrator

Hospital & Health Care

### "We've tried quite a few software's."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2017

Pros

Ease of use, Ability to schedule jobs that are continuous, Invoice creation, ability to create reports of jobs done or any other report. It is a very good system, easy on the eye, unlike some other softwares that contain so many features they look clustered.

Cons

One thing i would love to be added is the ability to tick a job as done and not needing to click on start and finish.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Soubhi A.

### "Simple & Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2017

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled. Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work. A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software. \*\*Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!\*\*

Pros

Easy to use, support was always there even when using the trial version

Cons

No accounting integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Binu T.

Business Owner

Information Technology and Services

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 8, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/136718/Call-of-Service/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)