Hitachi ID Systems

Hitachi ID Identity Manager


4.5 / 5
4 reviews

Who Uses This Software?

Hitachi ID Systems, Inc. delivers access governance and identity administration solutions to organizations globally, including many of the Fortune 500 companies.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Hitachi ID Systems
  • hitachi-id.com
  • Founded 1992
  • Canada

About Hitachi ID Identity Manager

Identity Manager is designed to manage user accounts, identity information and security entitlements on a variety of systems and applications. It helps organizations to reduce costs, by replacing manual IT support processes with automation and self-service. Improve user productivity by simplifying change requests and eliminating long wait times for security changes. Strengthen security through policy enforcement and reliable access deactivation.


Hitachi ID Identity Manager Features

  • Access Request Management
  • Account Management
  • Compliance Management
  • Multifactor Authentication
  • Password Management
  • Role Management
  • Single Sign On
  • User Activity Monitoring
  • User Provisioning

Hitachi ID Identity Manager Reviews Recently Reviewed!


Usability

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The workflow for processing requests. The way approvals work and the ability to delegate works great

Cons: The WEB UI is a bit clunky and is not very user friendly. When you have a large number of targets and entitlements of different types of systems, having end users find what they need is a challenge. Connectors surrounding SAP are incomplete and need updating

Overall: We are working on trying to automate user provisioning. Working with the Hitachi Implementation team is great. They know their product.

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Solution Architect

Jan 16, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to install and has very rich features and functionality. Also has a great user interface. It may very well be an hidden gem in the IAM space

Cons: Not many Engineers available to support the solution and has a steep learning curve

Overall: My Customers have really enjoyed provisioning and password reset functionality of this product. The certification module is also outstanding

Password Manager 11.1.0

Feb 06, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Products Features, easy to use and setup basics

Cons: Documentation lacking needed levels to setup more advanced features. Support not very timely and hard to get on the phone.

Overall: Using Password Manager as a self service password reset tool. Having issues satisfying our Security Department requirements but almost there. Product is very flexible and can be setup to handle multiple situations.

Innovative and efficient

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, efficient, easy to adapt even though support is a great resource.

Cons: Some room to grow, but support and devs are always open to feature requests