# Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Reftab the right CMMS solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (138)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 17th, 2026

# Reviews of Reftab

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

MD

Michaël D

Senior IT EngineerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies.“

February 5, 2026

EJ

Elias J

Systems AnalystConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item.“

March 5, 2026

BD

Beth D

Office AssistantEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.“

March 2, 2026

TD

Tim D

Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet.“

November 12, 2025

GS

Georgina S

Office and Compliance AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.“

February 24, 2026

TF

Tyler F

Logistics CoordinatorMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory.“

February 27, 2026

TD

Tim D

Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them.“

November 12, 2025

JB

Joyce B

Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Using app does not show it so have to go to a PC to look the information up.“

March 12, 2026

## Showing most helpful reviews

Showing 1-25 of 138 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luciën J.  
IT Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Reftab Asset Management"

April 20, 2021

4.0

Pros

is a great package what creates and gives ease of use of asset management. It's structured and clear.

Cons

I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!

Alternatives considered

[Device42](https://www.capterra.com/p/144214/Device42/)[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/)

Review Source

Response from Reftab

April 22, 2021

Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review!

NP

Nick P.  
IT Director  
Accounting  
Used the software for: 6-12 months

### "Great product with room to improve "

October 4, 2025

4.0

is a reliable and cost-effective asset management tool. The equipment signing feature is especially useful, and support is consistently responsive. While integration with Intune is helpful, data input still feels manual and some fields like RAM and processor don’t map correctly. It also lacks visibility into installed software.

Pros

The signing feature for equipment issuance is our favorite. It’s simple, efficient, and keeps everything accountable. The support team is very helpful whenever issues arise. offers great value for the price, delivering strong functionality without breaking the budget.

Cons

The platform still feels quite manual when it comes to data input. Integration with Intune is helpful, but not all fields map correctly. Details like RAM and processor often don’t come through. It also doesn’t pull software installed on our computers, which limits visibility into our full asset profile.

Alternatives considered

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing Reftab

ServiceNow is too costly of a solution. FreshService was missing several key features that offered.

Switched from

[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

We needed a cloud only solution. Lansweeper still required a server on-prem.

Review Source

Response from Reftab

October 6, 2025

Thank you so much for your review! We’re thrilled you’re finding value in Reftab’s signing feature and support. Feedback like yours truly helps us improve. Regarding the Intune integration, the missing RAM and Processor data stem from limitations in Microsoft’s Graph API. Intune’s Physical Memory property currently returns 0, and processor details aren’t exposed at all. Because of this, we’ve removed those fields until Microsoft updates their API. We are actively exploring ways to use other Graph API endpoints to enhance data collection, (though this is a resource-intensive process) . But, your feedback reinforces that this is an area worth continued investment. Regarding pulling in installed software on computers, Reftab has the ability to do this with Intune. It might be that you don't have permissions set properly, reach out to our support staff and we'll happily get that setup for you. Thanks again for taking the time to provide your feedback!

BB

Brandon B.  
Senior Manager of IT Infrastructure.  
Telecommunications  
Used the software for: Less than 6 months

### "Great Software but has room for improvement. "

October 2, 2025

3.0

Overall, it's better than what we had before. Not sure if we'll be keeping it long-term as it's expensive and I think there is room for improvement.

Pros

I like that it has strong integration with Intune and Entra ID. I also like the automated processes for assigning assets to users based on Intune.

Cons

Lack of customization. For example, when we term an employee, it would be nice if could automatically assign their assets to a "returning to stock" status automatically. Furthermore, some of the built in templates and asset fields we don't use but we can't remove them. Its pricing model is also a bit expensive.

Alternatives considered

[BlueTally](https://www.capterra.com/p/240678/BlueTally/)

Reason for choosing Reftab

Seemed like the better product initially.

Switched from

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

No direct integration with Intune directly.

Review Source

Response from Reftab

October 3, 2025

Hi Brandon, Thanks so much for leaving a review, and for calling out the Intune and Entra ID integrations. we're glad those are helping. A few of the things you mentioned are actually possible today, and I’m sorry they weren’t easy to find. For offboarding, we can automatically flip assets to a “Returning to Stock” status when a user is terminated or moved into an offboarding group. The same workflow can notify IT, and even create a pickup task so nothing slips through. On customization, you can hide fields you don’t use, reorder sections, and build your own templates and categories so the screens match your process. If anything feels locked down, it’s usually just a setting we can adjust quickly. If you’re open to it, our Customer Success team would love to hop on a quick call and walk you through these settings so Reftab fits exactly how you work. Reply here or email us directly and we’ll get something on the calendar. We appreciate you giving us a shot!

JM

Jose M.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Dissecting Reftab"

March 2, 2026

5.0

Its an extremely useful tool and is very user friendly but needs to be streamlined for users as they see alot of non-essential information they do not need.

Pros

The accessibility is phenomenal drivers can really get there pre and post trips done without delay and accurately very easily.

Cons

The amount of information presented at any time it should be streamlined to user so they only see what they need to see and clear up confusion

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Just started with this new company so learning the ropes for the company

Review Source

Response from Reftab

March 3, 2026

Thank you for the great feedback! We’re so glad to hear that drivers are able to complete their pre- and post-trips accurately and without delay. Creating smooth, user-friendly workflows is a major focus for us at Reftab. We also truly appreciate your input about streamlining the information users see. You can set up custom access roles so people only see what they actually need. That way there’s less extra information on the screen and it’s a lot less confusing. If helpful, our team would be happy to walk through your current setup and make recommendations to better tailor the experience for your drivers. Feel free to email our Support Team to setup a call. Thanks again for sharing your experience and welcome to the platform, we're happy to have you!

JJ

Jon J.  
IT Systems Engineer  
Computer Software  
Used the software for: 2+ years

### "Would highly recommend"

October 1, 2025

4.0

fits the bill. Easy to use, customizable, able to automate. It's what I needed for IAM.I have implemented it for three different companies and have found it to fit those business needs each time. Departments can have the data they request in an easy report. I can automate audits and verifications. I can customize the end user notifications. It fits the bill.

Pros

gives me the granularity that I want, but the ease of auditing with automations. You can customize it to almost exactly what you need. Their support is awesome to work with and easy to contact. The product itself is visually appealing and simple to navigate for admins. The integrations alone have been a game changer for us.

Cons

A lot of the cons are feature requests that I've put in. Generally its the lack of something existing that is a con to me. Or finding something that you wish worked a little better. none of them are deal breakers for me.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Reftab

It's been reliable from the beginning. The cost for the features is great.

Review Source

Response from Reftab

October 3, 2025

Hi Jon - Thank you for such a thoughtful review! We’re thrilled to hear that Reftab’s customization, auditing automations, and integrations have been a game changer for your team. We also appreciate your kind words about our support and user experience, our team works hard to make both the product and the service as smooth as possible. We’re grateful to have you with us and excited to keep supporting your success.

NR

Nurney R.  
administrative IT for IT aspects of development, maintainence, and applications  
Higher Education  
Used the software for: 6-12 months

### "Reftab is Excellent Software"

September 25, 2025

5.0

It is an awesome software and I urge anyone needing inventory or asset management to use this system. It is the best for functionality and for the cost

Pros

Ease of Use Imports assets from an excel file as a CVS. This make data enter a snap. Inventory Management Assset Mannagement Tracks not only who has assets, but the assets availability (i.e., needing repair or functional) also cost, age, maintenance and repair cost. This is great for working with inventory. Last, they have awesome support group. They respond quickly and will provide one-on-one video call to clarify issues.

Cons

Cannot print a list of items in a kit. Cannot convert template kit to kit. Cannot see kits when loan rights are through portal access. Cannot print accessories by category of accessory

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

they did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Switched from

[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Review Source

Response from Reftab

September 29, 2025

Hi Nurney, Thank you so much for your wonderful review! We'd love to jump on a Zoom and talk further about your kit needs. If you have a moment, reach out to support and we'll work to book a meeting.

JH

Johnnie H.  
Sr. Business Technology  
Civil Engineering  
Used the software for: 1-2 years

### "Reftab Makes Inventory Management Easy"

October 3, 2025

5.0

My overall experience with has been excellent. The platform is reliable, user-friendly, and consistently meets our daily inventory needs.

Pros

is one of our go-to inventory applications that we rely on daily. It's intuitive, fast, and consistently reliable. The support team has always been friendly, responsive, and genuinely helpful

Cons

What I find most challenging about is generating the reports I need. I often encounter issues when trying to filter specific items, which can slow down the process and make it harder to extract the right data.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

Reason for choosing Reftab

The integration process was smooth and straightforward, making setup quick and hassle-free.

Review Source

Response from Reftab

October 6, 2025

Hi Johnnie, Thank you so much for the wonderful review! We’re thrilled to hear that Reftab has become one of your go-to tools and that our support team has made a positive impression. We truly appreciate your feedback about reporting, it’s an area we’re continually improving to make filtering and data extraction faster and more intuitive. So far, we've started introducing pre-made report templates. But feel free to reach out to our team anytime you need help, we'll jump on a Zoom or send screenshots to help build the exact report you need in your account. Your input helps shape those improvements, and we’re grateful to have you as a valued customer.

JJ

Jason J.  
Sr. IT Support  
Research  
Used the software for: 2+ years

### "Reftab keeps track of our stuff and saves us money!!!"

October 1, 2025

5.0

Overall it has allowed us to keep easy track of our computers, supply stocks, and made it easier to offboard people and make sure we get all of their equipment/ devices back. So in the long run probably saves us a lot of money which is huge for a non-profit like us.

Pros

I love the ease of use, customizability, and different use cases. allows us to keep close track of anything from high dollar assests, computers, monitors, and accessories, all the way down to product licenses and general supplies.

Cons

When I connected our NinjaRMM it added a bunch of duplicate devices, most likely "user error". I think it should cross reference serial numbers, where a lot of our Dell's use the service tag which is most of the devices we have.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

Price and use case flexibility. As well as how many assets you can add at certain price tiers.

Review Source

Response from Reftab

October 3, 2025

Hey Jason, thanks so much for the wonderful review! We’re thrilled to hear that Reftab has helped your nonprofit save money, that’s exactly the kind of impact we aim for. We really appreciate you sharing your experience and are grateful to have you as part of the Reftab community.

CH

Charles H.  
VP  
Sports  
Used the software for: 6-12 months

### "New to Reftab"

October 17, 2025

5.0

It is taking us a little to setup how we need it but that is due to lack of internal resources to dedicate to it.

Pros

The tool is very flexible and continues to add features and integrations often. I really like to integration capabilities, the software licencing management, the diversity in usage, and the price point is amazing.

Cons

Would like to be able to brand and design the interface for color and logo. Not a big issue but a nice to have. Also the location options seem a bit limited. Not all items are assigned to a person so we are figuring out how to assign these things to a generic loanee for consistency.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Flexibility and continued features being added

Review Source

Response from Reftab

October 23, 2025

Hi Charles, Thanks so much for your feedback! It’s great to hear that our continuous updates with new features and functionality are being well received. We’ve got a lot more planned for 2026! Regarding changing the color and logo, you can do this by clicking Settings in the upper-right corner, then selecting Display (the option with the paintbrush icon). From there, you’ll be able to set your own color and logo.

TF

Tyler F.  
Logistics Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Reftab is a huge help."

February 27, 2026

4.0

Overall, my experience with has been great. I inherited the task of running it for my company, and it has been a work in progress for us. With that being said, it has been a huge help in the increase of efficiency for the whole company.

Pros

has given me the ability to keep my large inventory in order. With the large inventory we have a lot of moving pieces and the automated alerts to our employees have been very helpful.

Cons

The only thing that has not been great is the audit system. I was not able to do an inventory audit on through because it seems to only work if you are scanning the inventory. We do not use a scanning system, so I just did it by hand. If there is a way to work around this, I would love to know.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that Reftab has helped you bring order to your fast-moving inventory. It’s especially great to hear that it’s improved efficiency across the company, that’s exactly what we aim for! We also really appreciate the feedback about the audit feature. While scanning is a common method for audits, there are ways to complete audits without a dedicated scanning setup, and we’d be more than happy to walk you through those options to better fit your workflow. Please feel free to reach out to our support team so we can help tailor the process to your needs. Thanks again for the thoughtful review and for all the work you’ve put into optimizing the system for your organization!

JD

John D.  
Sr. IT Admin  
Research  
Used the software for: 1-2 years

### "A Great Asset Tracking Tool"

May 23, 2025

5.0

It's been great. Setup was easy, the interface is mostly intuitive, and support and any communication has been great.

Pros

The integrations. They save so much time and potential for errors in the data. Also being able to trust what's actually imported into .

Cons

I wish there was a way to set up a two way sync for certain assets. For example, it's handy to have VM's located in Intune stored in , but would be nice to hvae a means to clean them up. As well as some of the hardware information from Intune that can't be mapped. Also things would be nice to have like the Apple warranty information, but I know we're at Apple's mercy with the API there.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Reftab

We looked at a few solutions including Asset Panda and Jira's built in asset management. Asset Panda failed our audit of their security controls and Jira's solution seemed like an afterthought which didn't match the licensing costs.

Review Source

AB

Aaron B.  
CFA Photography Lab Manager  
Fine Art  
Used the software for: Less than 6 months

### "great service, great product, tedious set up. 5 stars"

June 25, 2025

5.0

getting it in the system took some patience, but once it was all set up it is so easy and intuitive. This will make my life so much easier and streamlined. would highly recommend

Pros

I liked the customer service and ease of learning the system. I was able to have a zoom meeting and learn everything quickly. I also feel confident if i have a future question i will get a real person to help with my issue.

Cons

the integration of my current stock of things could be easier. adding my stock of items was tedious and felt a little outdated, but once in the system it works wonderfully.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing Reftab

booqable was unable to provide the security needed for our school and student privacy and was

Review Source

MJ

Melanie J.  
Technology Development Solutions Architect  
Education Management  
Used the software for: Less than 6 months

### "RefTab - asset / equipment management education"

October 15, 2024

5.0

We are quite early I our go live, but have been outstanding in their responsiveness and willingness to work with us to provide a product we can use. Any issues or questions have been dealt with promptly.

Pros

The adaptability / configurability of the platform. The pricing structure is simple and easily tracked. The team are excellent, welcoming feedback and considering adaptations if possible.

Cons

The app is not focused the way we want it, but this is our specific use case. We will be reviewing its use again and hoping to be able to utilise it in the future. In the meantime, the portal works well for our users.

Alternatives considered

[Bookitlab](https://www.capterra.com/p/127502/Bookitlab/)[Cheqroom](https://www.capterra.com/p/140824/CHEQROOM/)

Reason for choosing Reftab

Price, adaptability, a part of our Group already utilised part of the product.

Switched from

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

We are expanding, the cost structure and set up did not keep up / make sense for our structure.

Review Source

MT

Michael T.  
IT - Network Coordinator  
Education Management  
Used the software for: 2+ years

### "Good system"

August 21, 2024

5.0

Good system, precisely what I need for my educational organization.

Pros

I selected over other systems, implemented it, and used it for my previous and current organization. Easy to navigate,

Cons

Limited feature for bulk update to update multiple field information.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Educational discounts. User-friendly and budget-friendly, and keeps adding or improving its features.

Switched from

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

I was looking for something new and more user-friendly.

Review Source

KL

Kyle L.  
Director of IT  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Reftab is making my IT life easier!"

October 18, 2023

5.0

Very positive. Customer service was very helpful and knowledgeable. Asset creation was a breeze, and I enjoy using the interface.

Pros

Easy to use, clean and fast interface, mobile app allows for asset signing and tagging in the field.

Cons

I'm looking forward to more integrations. Some of the integration tutorials were outdated. Some UI customization would be nice, like themes or a dark mode.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel was becoming too cumbersome for this purpose

Review Source

LM

Liz M.  
Head of Technology Development  
Education Management  
Used the software for: 1-2 years

### "Great product, even better vender with great customer service "

October 7, 2025

5.0

We have been using for over a year now at our 9 campuses across the university. Its a great product and simplified our way of tracking University assets. We moved from a different vender which was becoming too costly for us to maintain so migrated to Reftab. The onboarding of Reftab was excellent and we have built a great relationships with the project and support team members at Reftab. We were well supported throughout with regular catch ups and support for the development team. Compared to our previous product we have also reduces our internal support tickets to our Application team by more than 50%. in the last year we have had 30 tickets raised to the central teams which have all been minor issues like user error or training. Our previous product for the 8 month in 2024 had 71 ticket. From a centralised management point of view we are very impressed by the service and support received and our technicians within the campuses have all found RefTab to be a far better product than our previous application.

Pros

The features on have supported us so well over the last year. Some of the many features we like are: Tenants: which allows us to have our Campuses under separate tenants and support us with different opening times, time zones and different ways of working we have across the University API design: we rely heavily on the API to integrate booking information with our timetabling platform. We have had a very positive experience using the API and its supporting documentation UI: Having customisable portal for our users really helps with our multiple brands and the staff view is well designed and easy to navigate. User provisioning: We are able to configure this all via the UI which makes the set up and maintenance much more efficient compared to our last vender.

Cons

I don't think there are any Cons, any gaps that have been identified have been quickly resolved and have been very reactive to include enhancements that support not only us but their other customers.

Switched from

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

The cost and complexity of configuration.

Review Source

Response from Reftab

October 14, 2025

Hi Liz, Thank you so much for this wonderful review! We’re thrilled to hear how well Reftab has supported your university across all campuses and that features like Tenants, the API, and user provisioning have made such a difference. We sincerely appreciate your partnership and feedback and we look forward to supporting your team for many years to come!

KK

Kartik K.  
Service Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Highly Recommended Asset Management Solution!"

September 16, 2025

5.0

Pros

Asset and Inventory Management has been a breeze. The Team has been responsive and very helpful. The Tool is easy to use for our end clients as well as our internal team.

Cons

Nothing specific. The Solution doesn't have any specific bugs or issues. As and when something comes up, the Support Team is helpful and prompt to resolve.

Review Source

Response from Reftab

September 30, 2025

Hi Kartik - Thank you so much for sharing your experience! We’re really glad to hear that both your internal team and end clients find Reftab easy to use. It’s also great to know our support team has been able to help promptly whenever you’ve needed us. Feedback like this means a lot to us, and we’ll continue working hard to keep things running smoothly for you.

JA

Joseph A.  
Director of Information Technology  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic and modern"

October 16, 2025

5.0

Great. Love the product. Experience has been great from start to date. I couldn't see us choosing a different solution.

Pros

is simple to learn and fast to master, yet it’s loaded with the tools teams need to get real work done. You can access it anytime, on any device, without barriers. And with security woven into every layer, your data stays safe while your team moves faster.”

Cons

A more usable pricing structure will reduce decision friction, increase trial-to-paid conversion, and improve long-term retention by aligning cost with value.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Simplicity was the deciding factor here.

Review Source

MM

Mike M.  
Systems Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "Nice product"

October 3, 2025

5.0

I've been a customer for almost 1 year and am pleased with the reporting and asset management. Support has been great and the product is priced nicely.

Pros

Ease of setup and great support with getting things configured correctly. I like how they are continuing to add integrations to make management a true one pane of glass experience.

Cons

It is a very robust system with a lot of options that are not necessary for my environment making things a bit confusing and cluttered. Would be nice to disable some of the features.

Alternatives considered

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Reason for choosing Reftab

The price was right and they met our needs.

Review Source

Response from Reftab

October 6, 2025

Thank you for the kind and thoughtful review! We’re so glad to hear that setup was smooth and that our support team has been helpful. We also appreciate your feedback about simplifying the interface and we’re actively exploring ways to make Reftab's screens more customizable so you can tailor to your specific needs. Your input helps us improve, and we’ll keep striving to make Reftab even better for customers like you.

JSJ

Jordan Smelser J.  
Procurement Specialist  
Information Services  
Used the software for: 6-12 months

### "Excellent inventory management tool"

October 3, 2025

5.0

It was a good experience and was easy to learn. If you set it up right, it will serve you well indeed.

Pros

It had a great organization system and helped me keep track of inventory in multiple countries, which was great.

Cons

My company set up too many variations of the same thing, which was confusing. However, that was on my company rather than .

Review Source

CJ

Camille J.  
Instructor  
Graphic Design  
Used the software for: Less than 6 months

### "Just right"

October 29, 2024

4.0

is just what I needed to help us track our equipment as we regularly check things in and out to students. Each of the different instructors can know exactly where the equipment is as well.

Pros

I can check out our school equipment to students seamlessly with the app on my phone or on my computer. I can also track and run reports regarding the status of the equipment. This is just what our program needed at a great price.

Cons

The UI of the app and the desktop version would greatly improve the product.

Alternatives considered

[VIZOR IT Asset Management for Schools](https://www.capterra.com/p/228161/VIZOR-Chromebook-Management/)

Reason for choosing Reftab

We chose over VIZOR due to the price.

Review Source

CK

Catherine K.  
Warehouse Manager  
Broadcast Media  
Used the software for: Less than 6 months

### "Excellent Film Warehouse Asset Tracking System"

July 10, 2024

5.0

The tech support was excellent as I was brand new to using this kind of system.

Pros

I liked how easy it was to set up and that my employees can go in and reserve on a calendar.

Cons

Haven't found anything so far. It works for all our needs.

Reason for choosing Reftab

had the unlimited users feature and a reserve calendar that was essential for our company.

Review Source

KR

Kim R.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "We save time and money because of Reftab"

March 7, 2022

5.0

Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Pros

We are a cleaning company, we use to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.

Cons

The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.

Reason for choosing Reftab

We looked at many asset management systems, including having one custom built for us. was a gem of a find. The price point was very doable, especially for us we have very low cost items we are tracking, we just have a lot of them. It was simple to use, straightforward layout.

Review Source

AB

Anna B.  
Project Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reftab review for medical outreach"

March 5, 2024

5.0

is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive.

Pros

We started using to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously.

Cons

I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that.

Reason for choosing Reftab

Ease of onboarding was a huge priority as we are in the middle of our travel season. I needed a software that could handle current loans as well as reservations. I also wanted to implement an option for individuals for reserve their own equipment lists which this software does.

Review Source

JO

James O.  
Purchasing Agent  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Top Notch Asset Tracking !!!"

June 10, 2022

4.0

Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically inventory tools every 6 months. this makes the process a breeze.

Pros

Easy to use. I love that it is cloud based, so I can access it from anywhere. Extremely customizable, from categories to workflows to reports. Support team is highly responsive.

Cons

app functionality is a little behind the browser based version.

Reason for choosing Reftab

Better value. more easily integrated to my business. did not have to purchase proprietary hardware/scanners.

Review Source

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