--- title: "Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Reftab the right Asset Tracking solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136727/Reftab/reviews/" page_type: "reviews" language: "en" --- Reftab 4.7 (138) [View alternatives](https://www.capterra.com/p/136727/Reftab/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Reftab Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BD Beth D Office AssistantEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.“ March 2, 2026 EJ Elias J Systems AnalystConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item.“ March 5, 2026 GS Georgina S Office and Compliance AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.“ February 24, 2026 TF Tyler F Logistics CoordinatorMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory.“ February 27, 2026 JB Joyce B Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered.“ March 12, 2026 TD Tim D Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet.“ November 12, 2025 GA Gabriel A IT AdminFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for info in different locations as we can add it all in there“ March 4, 2026 JB Joyce B Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Using app does not show it so have to go to a PC to look the information up.“ March 12, 2026 ## Showing most helpful reviews Showing 1-25 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luciën J. IT Administrator Information Technology and Services Used the software for: 6-12 months ### "Reftab Asset Management" April 20, 2021 4.0 Pros Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear. Cons I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build! Alternatives considered [Device42](https://www.capterra.com/p/144214/Device42/)[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/) Review Source Response from Reftab April 22, 2021 Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review! CP Cyrille P. CTO Higher Education Used the software for: 1-2 years ### "Reftab in Higher Ed." October 2, 2025 5.0 We evaluated many SaaS asset management systems and reftab was far above for our needs. The product and support are excellent. Pros Reftab is extremely easy to setup and use. Its numerous integrations with MDMs and Entra ID make it a wonderfully accurate asset management and inventory management. The learning curve is easy and the documentation thorough. Cons Specifically for our college, we'd love to have a financial area where we can easily upload purchase orders and link them to assets. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/) Reason for choosing Reftab Did not meet as many of our requirements as Reftab Switched from [WiseTrack](https://www.capterra.com/p/75218/WiseTrack/) Antiquated, on-prem, no option to electronically verify custody of assets. Review Source Response from Reftab October 6, 2025 Hi Cyrille! Thank you so much for this wonderful review! In fact, we recently released an update that allows files to be attached to assets from the bulk edit screen, making it easy to link POs to several assets at once. Next, we plan to extend the vendor feature, which currently links to software, so it can also connect to hardware too. Your input helps us keep improving, and we’re grateful to have you as part of the Reftab community. LN Luciano N. Senior Film Technician Education Management Used the software for: 1-2 years ### "Good but can improve " March 4, 2026 3.0 Good with a slight cast of issues as previously said above, need more support and more features to make it more work friendly Pros The website is good and accessible sometimes there are some hitches in the system and I wish that there was more support Cons I do not like that there isn’t categories for kits or accessories, it makes it a lot harder for our front facing clients to navigate Review Source Response from Reftab March 6, 2026 Thank you for sharing your feedback! We’re glad to hear that you find the platform accessible and useful overall, and we appreciate you pointing out areas where your experience could be improved. Regarding categories for kits and accessories, those can actually be configured within Reftab. In both the Kits and Accessories sections, there’s a “Custom Categories” button at the top of the page that allows you to create and manage categories. This can help organize items and make things much easier for those front-facing users to navigate. We also appreciate your comments about support and additional features. In the top right corner of your screen, you’ll see a “?” icon. Clicking that will let you send a message directly to our Support Team. Our team is always happy to help and take a closer look with you. Thanks again for taking the time to leave a review, feedback like this helps us continue improving the platform and the overall experience for teams using it every day! NP Nick P. IT Director Accounting Used the software for: 6-12 months ### "Great product with room to improve " October 4, 2025 4.0 Reftab is a reliable and cost-effective asset management tool. The equipment signing feature is especially useful, and support is consistently responsive. While integration with Intune is helpful, data input still feels manual and some fields like RAM and processor don’t map correctly. It also lacks visibility into installed software. Pros The signing feature for equipment issuance is our favorite. It’s simple, efficient, and keeps everything accountable. The support team is very helpful whenever issues arise. Reftab offers great value for the price, delivering strong functionality without breaking the budget. Cons The platform still feels quite manual when it comes to data input. Integration with Intune is helpful, but not all fields map correctly. Details like RAM and processor often don’t come through. It also doesn’t pull software installed on our computers, which limits visibility into our full asset profile. Alternatives considered [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing Reftab ServiceNow is too costly of a solution. FreshService was missing several key features that Reftab offered. Switched from [Lansweeper](https://www.capterra.com/p/126334/Lansweeper/) We needed a cloud only solution. Lansweeper still required a server on-prem. Review Source Response from Reftab October 6, 2025 Thank you so much for your review! We’re thrilled you’re finding value in Reftab’s signing feature and support. Feedback like yours truly helps us improve. Regarding the Intune integration, the missing RAM and Processor data stem from limitations in Microsoft’s Graph API. Intune’s Physical Memory property currently returns 0, and processor details aren’t exposed at all. Because of this, we’ve removed those fields until Microsoft updates their API. We are actively exploring ways to use other Graph API endpoints to enhance data collection, (though this is a resource-intensive process) . But, your feedback reinforces that this is an area worth continued investment. Regarding pulling in installed software on computers, Reftab has the ability to do this with Intune. It might be that you don't have permissions set properly, reach out to our support staff and we'll happily get that setup for you. Thanks again for taking the time to provide your feedback! JJ Jon J. IT Systems Engineer Computer Software Used the software for: 2+ years ### "Would highly recommend" October 1, 2025 4.0 Reftab fits the bill. Easy to use, customizable, able to automate. It's what I needed for IAM.I have implemented it for three different companies and have found it to fit those business needs each time. Departments can have the data they request in an easy report. I can automate audits and verifications. I can customize the end user notifications. It fits the bill. Pros Reftab gives me the granularity that I want, but the ease of auditing with automations. You can customize it to almost exactly what you need. Their support is awesome to work with and easy to contact. The product itself is visually appealing and simple to navigate for admins. The integrations alone have been a game changer for us. Cons A lot of the cons are feature requests that I've put in. Generally its the lack of something existing that is a con to me. Or finding something that you wish worked a little better. none of them are deal breakers for me. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Reftab It's been reliable from the beginning. The cost for the features is great. Review Source Response from Reftab October 3, 2025 Hi Jon - Thank you for such a thoughtful review! We’re thrilled to hear that Reftab’s customization, auditing automations, and integrations have been a game changer for your team. We also appreciate your kind words about our support and user experience, our team works hard to make both the product and the service as smooth as possible. We’re grateful to have you with us and excited to keep supporting your success. JH Johnnie H. Sr. Business Technology Civil Engineering Used the software for: 1-2 years ### "Reftab Makes Inventory Management Easy" October 3, 2025 5.0 My overall experience with Reftab has been excellent. The platform is reliable, user-friendly, and consistently meets our daily inventory needs. Pros Reftab is one of our go-to inventory applications that we rely on daily. It's intuitive, fast, and consistently reliable. The support team has always been friendly, responsive, and genuinely helpful Cons What I find most challenging about Reftab is generating the reports I need. I often encounter issues when trying to filter specific items, which can slow down the process and make it harder to extract the right data. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/) Reason for choosing Reftab The integration process was smooth and straightforward, making setup quick and hassle-free. Review Source Response from Reftab October 6, 2025 Hi Johnnie, Thank you so much for the wonderful review! We’re thrilled to hear that Reftab has become one of your go-to tools and that our support team has made a positive impression. We truly appreciate your feedback about reporting, it’s an area we’re continually improving to make filtering and data extraction faster and more intuitive. So far, we've started introducing pre-made report templates. But feel free to reach out to our team anytime you need help, we'll jump on a Zoom or send screenshots to help build the exact report you need in your account. Your input helps shape those improvements, and we’re grateful to have you as a valued customer. JJ Jason J. Sr. IT Support Research Used the software for: 2+ years ### "Reftab keeps track of our stuff and saves us money!!!" October 1, 2025 5.0 Overall it has allowed us to keep easy track of our computers, supply stocks, and made it easier to offboard people and make sure we get all of their equipment/ devices back. So in the long run probably saves us a lot of money which is huge for a non-profit like us. Pros I love the ease of use, customizability, and different use cases. Reftab allows us to keep close track of anything from high dollar assests, computers, monitors, and accessories, all the way down to product licenses and general supplies. Cons When I connected our NinjaRMM it added a bunch of duplicate devices, most likely "user error". I think it should cross reference serial numbers, where a lot of our Dell's use the service tag which is most of the devices we have. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/) Reason for choosing Reftab Price and use case flexibility. As well as how many assets you can add at certain price tiers. Review Source Response from Reftab October 3, 2025 Hey Jason, thanks so much for the wonderful review! We’re thrilled to hear that Reftab has helped your nonprofit save money, that’s exactly the kind of impact we aim for. We really appreciate you sharing your experience and are grateful to have you as part of the Reftab community. TF Tyler F. Logistics Coordinator Medical Devices Used the software for: 2+ years ### "Reftab is a huge help." February 27, 2026 4.0 Overall, my experience with reftab has been great. I inherited the task of running it for my company, and it has been a work in progress for us. With that being said, it has been a huge help in the increase of efficiency for the whole company. Pros Reftab has given me the ability to keep my large inventory in order. With the large inventory we have a lot of moving pieces and the automated alerts to our employees have been very helpful. Cons The only thing that has not been great is the audit system. I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory. We do not use a scanning system, so I just did it by hand. If there is a way to work around this, I would love to know. Review Source Response from Reftab March 3, 2026 Thank you so much for sharing your experience! We’re thrilled to hear that Reftab has helped you bring order to your fast-moving inventory. It’s especially great to hear that it’s improved efficiency across the company, that’s exactly what we aim for! We also really appreciate the feedback about the audit feature. While scanning is a common method for audits, there are ways to complete audits without a dedicated scanning setup, and we’d be more than happy to walk you through those options to better fit your workflow. Please feel free to reach out to our support team so we can help tailor the process to your needs. Thanks again for the thoughtful review and for all the work you’ve put into optimizing the system for your organization! JL Joe L. IT Admin Legal Services Used the software for: 1-2 years ### "Would Recommend to anyone with a moderately large inventory they are keeping track of" March 6, 2026 5.0 my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits Pros Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature. Cons you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them. Review Source Response from Reftab March 10, 2026 Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes! DH Dominick H. Senior Technician Education Management Used the software for: 1-2 years ### "Great system " March 2, 2026 4.0 Largely positive from a technical point of view, some bugs and issues but always responded to quickly by the development team Pros Functionality for asset and license management - stock auditing and checking in/out is noticeably easier than other asset management systems Cons The user portal doesn’t work well at all on mobile devices, and making reservations for multiple assets isn’t very streamlined Switched from [Smarthub](https://www.capterra.com/p/10005969/Smarthub/) Streamlining of services across institution Review Source Response from Reftab March 3, 2026 Thank you for taking the time to share your feedback! We’re glad to hear that asset and license management has been easier compared to other systems. That’s exactly the kind of efficiency we aim to provide with Reftab. We also appreciate your honest feedback about the mobile user portal experience and the reservation process for multiple assets. Insights like this are incredibly helpful, and we’ll be sure to share them with our team as we continue improving usability and streamlining workflows. It’s great to know that, overall, your experience has been positive and that our development team has been responsive when issues arise. We truly value your partnership and your trust in us to help streamline services across your institution. MF Martin F. It Technician Computer Software Used the software for: 1-2 years ### "The be all end all of inventory app" October 3, 2025 5.0 it's the central be all end all software we are using here for all assets management, software management, offboarding and onboarding stuff. Pros I am using Reftab since 2021 and IT IS one of the best, if not THE best user friendly webapp for assets management and inventory i ever work with Cons the only cons was the green only color :D but now there is colors option! But to be serious, the are numerous changes and upgrade every now and then so i have no cons. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) PAIN....manage IT asset in an excel sheet.....no need to say more Review Source SV Steven V. IT Specialist Information Technology and Services Used the software for: 6-12 months ### "Excellent inventory management " May 14, 2025 5.0 Reftab does what we need it to do perfectly. We really like the Dell Sync with Reftab as it allows us the see purchase date and warranty expiration of our laptops and desktops Pros Ability to add and manage software license and hardware accessories like laptops, desktops, etc. Cons Haven't seen the feature to be notified multiple times when a license is expiring. Currently, we are only notified once when it reaches the 30, 45, 90, etc. days before expiration. This should be a standard in software/hardware inventory management and not a feature. Alternatives considered [IT Glue](https://www.capterra.com/p/170401/ITGlue/) Reason for choosing Reftab Too expensive for what it does and did not fit in our budget Review Source Response from Reftab May 22, 2025 Hi Steven, we're happy to announce multiple notification time frames are now available for expiring licenses. Thanks for your review / suggestion! SW Susan W. Application Administrator Computer Software Used the software for: Less than 6 months ### "Happy Reftab Customer" October 3, 2024 5.0 I have had a great experience with Reftab so far. Set up was easy with user friendly UI and support documents. The import tools were extremely helpful and the support team was phenomenal in helping answer questions and troubleshoot our Okta connections. Pros Okta SaaS Discovery is a game changer, we no longer need to manually checkout & checkin any applications assigned to users via Okta. Additionally, the reporting offers more 'out of the box' features than I've seen in other asset management tools. Cons I wish Kits could be used to assign licenses in bulk. We have installed & non-Okta licenses that fall outside the scope of Okta SaaS Discovery. If we could create kits to assign licenses used by specific departments, this would greatly reduce the remaining manual assignments. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Asset Tracker for Jira](https://www.capterra.com/p/172468/Asset-Tracker-for-Jira/) Reason for choosing Reftab Cost, configurability, reporting, integrations, both asset & license management in a single tool. Switched from [Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/) Reftab has more robust integrations with Okta and the reporting feature is easier to use, giving us most of the data we need within minutes. Review Source SM Stefania M. IT Manager Civil Engineering Used the software for: Less than 6 months ### "Quality Product at a Reasonable Price" February 16, 2023 4.0 Being able to track all assets, accessories, and consumables throughout our organization has been a game changer and will help us eliminate each department having their own spreadsheets for tracking which employees have what. Pros It's easy to use and reasonably priced. The fact that it can track assets, accessories, consumables, and licenses in an easy way with the ability to grant users access only to what they should be able to see was a deciding factor in selecting Reftab over other competitors. Cons The lack of report customization and the inability to filter accessories from consumables. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) Reason for choosing Reftab Price, ease of use, customization of categories, and the ability to granularly control permissions. Review Source KL Kyle L. Director of IT Non-Profit Organization Management Used the software for: Less than 6 months ### "Reftab is making my IT life easier!" October 18, 2023 5.0 Very positive. Customer service was very helpful and knowledgeable. Asset creation was a breeze, and I enjoy using the interface. Pros Easy to use, clean and fast interface, mobile app allows for asset signing and tagging in the field. Cons I'm looking forward to more integrations. Some of the integration tutorials were outdated. Some UI customization would be nice, like themes or a dark mode. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel was becoming too cumbersome for this purpose Review Source MT Michael T. IT - Network Coordinator Education Management Used the software for: 2+ years ### "Good system" August 21, 2024 5.0 Good system, precisely what I need for my educational organization. Pros I selected Reftab over other systems, implemented it, and used it for my previous and current organization. Easy to navigate, Cons Limited feature for bulk update to update multiple field information. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Reftab Educational discounts. User-friendly and budget-friendly, and Reftab keeps adding or improving its features. Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) I was looking for something new and more user-friendly. Review Source OW Olivia W. Operations Assistant Investment Management Used the software for: Less than 6 months ### "Fantastic so far!" May 13, 2022 5.0 From the first point of contact, Reftab have been amazing. I have been in contact with Mike, who I believe to be one of the founders of the software. Personally I find that amazing that we have contact with a founder, who is really able to give me all the answers I need directly without going through long support terminals like with other software programs. Mike has been extremely helpful with the setup of our account - always replying very quickly to emails. Although we are only just (slowly) starting to use Reftab, everything about it is great so far & it works really well. Due to an extremely busy work schedule, we have not been able to push its limits just yet, but so far, so good. Thanks to the Reftab team for all the help so far! Pros \- The features are super easy to use - the Reftab team are very responsive, efficient & effective when it comes to troubleshooting or answering queries - The check-in /out feature is really simple to use - almost everything is modifiable & customisable Cons The mobile app lacks the option to edit details / barcodes for Accessories, which from an Office Supply Management POV, is important as it allows me to work from my mobile when adding / editing stock. The request portal (to my knowledge) does not allow for indefinite loans of accessories OR assets, which could be useful for us at least. It also does not yet allow requests for consumable accessories, which again, could be useful for us. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) Reason for choosing Reftab Super easy to use, really reactive support, user-friendly interface, ticked all our boxes for what our IT & Admin departments needed. Review Source Response from Reftab May 16, 2022 Hi Olivia, thank you for writing such a wonderful review! We're so happy to hear Reftab is working well for you and your team! JDH Jose Daniel H. Logistics Manager Automotive Used the software for: 1-2 years ### "Improvement " October 6, 2025 4.0 I enjoy Reftab and would definitely recommended to anyone who's interest in an asset tracking software. The way we introduce accessories and the limitation on that area are some things i would improve but over all a good product. Pros Its customization capabilities and the easy access. Has a lot of intuitiveness and its's user friendly. Cons The phone app limitations. I believe there is more potential to be explore there as well as all the accessories. Review Source BD Beth D. Office Assistant Education Management Used the software for: 1-2 years ### "Great reservation portal and easy management" March 2, 2026 5.0 We use this daily at my university for checking in and out expensive materials for the students. It is very helpful for keeping track of our materials and easy to use for the students. Pros It is very user friendly. The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them. Cons I don't like generating my own BAR-CODEs. It would be nice to have an auto generation for that so you know you're not duplicating it but also the option to change it if you wanted to. Review Source Response from Reftab March 3, 2026 Thank you so much for your review! We’re glad to hear that you’re finding the system user friendly and that the reservation feature has been helpful for your students. Regarding barcode generation, automatic barcode/asset tag incrementing is actually enabled by default in Reftab. If you’re currently having to generate them manually, it’s possible that setting may have been turned off at some point. We’d be more than happy to help you check that and get auto-generation enabled so you don’t have to worry about duplicates, while still keeping the flexibility to edit them if needed. Feel free to reach out to our Support Team to get that turned on! Thanks again for sharing your experience. We truly appreciate the work you’re doing to support your students! JA Joseph A. Director of Information Technology Information Technology and Services Used the software for: 2+ years ### "Fantastic and modern" October 16, 2025 5.0 Great. Love the product. Experience has been great from start to date. I couldn't see us choosing a different solution. Pros Reftab is simple to learn and fast to master, yet it’s loaded with the tools teams need to get real work done. You can access it anytime, on any device, without barriers. And with security woven into every layer, your data stays safe while your team moves faster.” Cons A more usable pricing structure will reduce decision friction, increase trial-to-paid conversion, and improve long-term retention by aligning cost with value. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Reftab Simplicity was the deciding factor here. Review Source MP Matthew P. IT Admin Food Production Used the software for: 6-12 months ### "Excellent Asset Tracking with Great Azure Integration and Support" October 8, 2025 5.0 Reftab has streamlined our asset management significantly. The Azure integration works flawlessly with our existing infrastructure, and the QR code labels have made check-ins/check-outs so much faster. The iPhone app is reliable and easy to use on the go. What really stands out is their support team - they're knowledgeable and actually care about helping you succeed. It's been a solid investment for our organization. Pros The seamless Azure integration and QR code labeling system make asset tracking incredibly efficient. The iPhone app is intuitive and works great in the field, and whenever I've needed help, their support team has been responsive and genuinely helpful in resolving issues quickly Cons No major complaints. Like any software, there's always room for UI refinements, but nothing that impacts daily functionality Review Source JSJ Jordan Smelser J. Procurement Specialist Information Services Used the software for: 6-12 months ### "Excellent inventory management tool" October 3, 2025 5.0 It was a good experience and was easy to learn. If you set it up right, it will serve you well indeed. Pros It had a great organization system and helped me keep track of inventory in multiple countries, which was great. Cons My company set up too many variations of the same thing, which was confusing. However, that was on my company rather than Reftab. Review Source PM Philip M. Specialist Clinical Technologist Hospital & Health Care Used the software for: 1-2 years ### "Regional Communication Aid Service, UK" November 27, 2024 5.0 Great software that does what we need a service. The support is great. Things are sorted very quickly when there has been issues. Pros Simple to use and quick to learn. Great support! Cons Cant print labels for accessories when looking at the accessory you need to go out and into all of the accessories. We need to generate labels for our stock and its really annoying. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The need for a proper database with logs Review Source AM Adam M. IT and Digital Manager Performing Arts Used the software for: 1-2 years ### "Flirted with alternatives, but Reftab is worth sticking with" June 21, 2024 5.0 I really believe that this service should be as well known as the most popular solutions, and it really deserves to be. Pros Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it. Cons Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork. The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair! Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[itemit](https://www.capterra.com/p/172615/itemit/)[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) Review Source AB Anna B. Project Manager Hospital & Health Care Used the software for: Less than 6 months ### "Reftab review for medical outreach" March 5, 2024 5.0 RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive. Pros We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously. Cons I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that. Reason for choosing Reftab Ease of onboarding was a huge priority as we are in the middle of our travel season. I needed a software that could handle current loans as well as reservations. I also wanted to implement an option for individuals for reserve their own equipment lists which this software does. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.