# Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Reftab the right CMMS solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (138)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 6th, 2026

# Reviews of Reftab

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

MD

Michaël D

Senior IT EngineerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies.“

February 5, 2026

EJ

Elias J

Systems AnalystConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item.“

March 5, 2026

BD

Beth D

Office AssistantEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.“

March 2, 2026

TF

Tyler F

Logistics CoordinatorMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory.“

February 27, 2026

GS

Georgina S

Office and Compliance AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.“

February 24, 2026

TD

Tim D

Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet.“

November 12, 2025

JB

Joyce B

Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered.“

March 12, 2026

JB

Joyce B

Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Using app does not show it so have to go to a PC to look the information up.“

March 12, 2026

## Showing most helpful reviews

Showing 1-25 of 138 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luciën J.  
IT Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Reftab Asset Management"

April 20, 2021

4.0

Pros

Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear.

Cons

I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!

Alternatives considered

[Device42](https://www.capterra.com/p/144214/Device42/)[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/)

Review Source

Response from Reftab

April 22, 2021

Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review!

NR

Nurney R.  
administrative IT for IT aspects of development, maintainence, and applications  
Higher Education  
Used the software for: 6-12 months

### "Reftab is Excellent Software"

September 25, 2025

5.0

It is an awesome software and I urge anyone needing inventory or asset management to use this system. It is the best for functionality and for the cost

Pros

Ease of Use Imports assets from an excel file as a CVS. This make data enter a snap. Inventory Management Assset Mannagement Tracks not only who has assets, but the assets availability (i.e., needing repair or functional) also cost, age, maintenance and repair cost. This is great for working with inventory. Last, they have awesome support group. They respond quickly and will provide one-on-one video call to clarify issues.

Cons

Cannot print a list of items in a kit. Cannot convert template kit to kit. Cannot see kits when loan rights are through portal access. Cannot print accessories by category of accessory

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

they did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Switched from

[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Review Source

Response from Reftab

September 29, 2025

Hi Nurney, Thank you so much for your wonderful review! We'd love to jump on a Zoom and talk further about your kit needs. If you have a moment, reach out to support and we'll work to book a meeting.

LN

Luciano N.  
Senior Film Technician  
Education Management  
Used the software for: 1-2 years

### "Good but can improve "

March 4, 2026

3.0

Good with a slight cast of issues as previously said above, need more support and more features to make it more work friendly

Pros

The website is good and accessible sometimes there are some hitches in the system and I wish that there was more support

Cons

I do not like that there isn’t categories for kits or accessories, it makes it a lot harder for our front facing clients to navigate

Review Source

Response from Reftab

March 6, 2026

Thank you for sharing your feedback! We’re glad to hear that you find the platform accessible and useful overall, and we appreciate you pointing out areas where your experience could be improved. Regarding categories for kits and accessories, those can actually be configured within Reftab. In both the Kits and Accessories sections, there’s a “Custom Categories” button at the top of the page that allows you to create and manage categories. This can help organize items and make things much easier for those front-facing users to navigate. We also appreciate your comments about support and additional features. In the top right corner of your screen, you’ll see a “?” icon. Clicking that will let you send a message directly to our Support Team. Our team is always happy to help and take a closer look with you. Thanks again for taking the time to leave a review, feedback like this helps us continue improving the platform and the overall experience for teams using it every day!

JH

Johnnie H.  
Sr. Business Technology  
Civil Engineering  
Used the software for: 1-2 years

### "Reftab Makes Inventory Management Easy"

October 3, 2025

5.0

My overall experience with Reftab has been excellent. The platform is reliable, user-friendly, and consistently meets our daily inventory needs.

Pros

Reftab is one of our go-to inventory applications that we rely on daily. It's intuitive, fast, and consistently reliable. The support team has always been friendly, responsive, and genuinely helpful

Cons

What I find most challenging about Reftab is generating the reports I need. I often encounter issues when trying to filter specific items, which can slow down the process and make it harder to extract the right data.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

Reason for choosing Reftab

The integration process was smooth and straightforward, making setup quick and hassle-free.

Review Source

Response from Reftab

October 6, 2025

Hi Johnnie, Thank you so much for the wonderful review! We’re thrilled to hear that Reftab has become one of your go-to tools and that our support team has made a positive impression. We truly appreciate your feedback about reporting, it’s an area we’re continually improving to make filtering and data extraction faster and more intuitive. So far, we've started introducing pre-made report templates. But feel free to reach out to our team anytime you need help, we'll jump on a Zoom or send screenshots to help build the exact report you need in your account. Your input helps shape those improvements, and we’re grateful to have you as a valued customer.

JJ

Jason J.  
Sr. IT Support  
Research  
Used the software for: 2+ years

### "Reftab keeps track of our stuff and saves us money!!!"

October 1, 2025

5.0

Overall it has allowed us to keep easy track of our computers, supply stocks, and made it easier to offboard people and make sure we get all of their equipment/ devices back. So in the long run probably saves us a lot of money which is huge for a non-profit like us.

Pros

I love the ease of use, customizability, and different use cases. Reftab allows us to keep close track of anything from high dollar assests, computers, monitors, and accessories, all the way down to product licenses and general supplies.

Cons

When I connected our NinjaRMM it added a bunch of duplicate devices, most likely "user error". I think it should cross reference serial numbers, where a lot of our Dell's use the service tag which is most of the devices we have.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

Price and use case flexibility. As well as how many assets you can add at certain price tiers.

Review Source

Response from Reftab

October 3, 2025

Hey Jason, thanks so much for the wonderful review! We’re thrilled to hear that Reftab has helped your nonprofit save money, that’s exactly the kind of impact we aim for. We really appreciate you sharing your experience and are grateful to have you as part of the Reftab community.

TF

Tyler F.  
Logistics Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Reftab is a huge help."

February 27, 2026

4.0

Overall, my experience with reftab has been great. I inherited the task of running it for my company, and it has been a work in progress for us. With that being said, it has been a huge help in the increase of efficiency for the whole company.

Pros

Reftab has given me the ability to keep my large inventory in order. With the large inventory we have a lot of moving pieces and the automated alerts to our employees have been very helpful.

Cons

The only thing that has not been great is the audit system. I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory. We do not use a scanning system, so I just did it by hand. If there is a way to work around this, I would love to know.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that Reftab has helped you bring order to your fast-moving inventory. It’s especially great to hear that it’s improved efficiency across the company, that’s exactly what we aim for! We also really appreciate the feedback about the audit feature. While scanning is a common method for audits, there are ways to complete audits without a dedicated scanning setup, and we’d be more than happy to walk you through those options to better fit your workflow. Please feel free to reach out to our support team so we can help tailor the process to your needs. Thanks again for the thoughtful review and for all the work you’ve put into optimizing the system for your organization!

JL

Joe L.  
IT Admin  
Legal Services  
Used the software for: 1-2 years

### "Would Recommend to anyone with a moderately large inventory they are keeping track of"

March 6, 2026

5.0

my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits

Pros

Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature.

Cons

you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them.

Review Source

Response from Reftab

March 10, 2026

Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes!

DH

Dominick H.  
Senior Technician  
Education Management  
Used the software for: 1-2 years

### "Great system "

March 2, 2026

4.0

Largely positive from a technical point of view, some bugs and issues but always responded to quickly by the development team

Pros

Functionality for asset and license management - stock auditing and checking in/out is noticeably easier than other asset management systems

Cons

The user portal doesn’t work well at all on mobile devices, and making reservations for multiple assets isn’t very streamlined

Switched from

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

Streamlining of services across institution

Review Source

Response from Reftab

March 3, 2026

Thank you for taking the time to share your feedback! We’re glad to hear that asset and license management has been easier compared to other systems. That’s exactly the kind of efficiency we aim to provide with Reftab. We also appreciate your honest feedback about the mobile user portal experience and the reservation process for multiple assets. Insights like this are incredibly helpful, and we’ll be sure to share them with our team as we continue improving usability and streamlining workflows. It’s great to know that, overall, your experience has been positive and that our development team has been responsive when issues arise. We truly value your partnership and your trust in us to help streamline services across your institution.

GA

Gabriel A.  
IT Admin  
Food & Beverages  
Used the software for: Less than 6 months

### "Reftab IT review"

March 4, 2026

5.0

Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for info in different locations as we can add it all in there

Pros

I liked that everything is very straight forward when adding assets or anything like a loanee. Also really liked the way things are named, and you are able to know what you are searching for just from looking at the tab names

Cons

It seems that some of the API pulls don't actually get all the data from the place connected, not sure why, but it means that there is some random people that I have end up adding.

Review Source

Response from Reftab

March 6, 2026

Thank you for sharing your experience! Making asset tracking simple and organized is a big goal for us at Reftab, so it’s great to know it’s helping your team keep everything in one place. We also appreciate the note about the API sync not always pulling every user. That can sometimes come down to how the source system is configured or what data is being made available through the integration. Our team would be happy to take a closer look with you to see what might be causing that behavior and help ensure everything is syncing as expected. Feel free to reach out to our Support Team to schedule a call! Thanks again for the thoughtful review, we’re glad Reftab has been a helpful way to manage and track your IT assets!

EJ

Elias J.  
Systems Analyst  
Construction  
Used the software for: 1-2 years

### "Great Software for inventory management"

March 5, 2026

4.0

Pros

Easy to check out and check in equipment. Custom device information is a large bonus. Device history is also a plus so you can see how equipment was handled prior to being lent out the latest time.

Cons

Certain user screens are difficult to navigate as they do not direct you to anywhere. An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item. At this point you have to copy the ID and paste it into the search to find more information.

Review Source

Response from Reftab

March 6, 2026

Thank you for the thoughtful feedback! We’re glad to hear that checking equipment in and out has been easy and that features like custom device fields and device history have been helpful for tracking how equipment is used over time. That’s exactly the kind of visibility we aim to provide with Reftab. We also really appreciate the specific feedback about navigating loan history from the loanee profile. Currently that section functions as a data table similar to a report, which is why the items aren’t directly clickable. Your suggestion is great feedback though, and we agree that being able to jump straight into the asset from that view would make the workflow smoother. We’ll definitely be looking into ways to improve this in future updates. Thanks again for sharing your experience, feedback like this helps us continue improving the platform!

MF

Martin F.  
It Technician  
Computer Software  
Used the software for: 1-2 years

### "The be all end all of inventory app"

October 3, 2025

5.0

it's the central be all end all software we are using here for all assets management, software management, offboarding and onboarding stuff.

Pros

I am using Reftab since 2021 and IT IS one of the best, if not THE best user friendly webapp for assets management and inventory i ever work with

Cons

the only cons was the green only color :D but now there is colors option! But to be serious, the are numerous changes and upgrade every now and then so i have no cons.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

PAIN....manage IT asset in an excel sheet.....no need to say more

Review Source

AB

Aaron B.  
CFA Photography Lab Manager  
Fine Art  
Used the software for: Less than 6 months

### "great service, great product, tedious set up. 5 stars"

June 25, 2025

5.0

getting it in the system took some patience, but once it was all set up it is so easy and intuitive. This will make my life so much easier and streamlined. would highly recommend

Pros

I liked the customer service and ease of learning the system. I was able to have a zoom meeting and learn everything quickly. I also feel confident if i have a future question i will get a real person to help with my issue.

Cons

the integration of my current stock of things could be easier. adding my stock of items was tedious and felt a little outdated, but once in the system it works wonderfully.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing Reftab

booqable was unable to provide the security needed for our school and student privacy and reftab was

Review Source

NS

Nick S.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Really do like this platform"

January 21, 2025

5.0

Really good experience! I'm sticking with this one!

Pros

Good set of features Barcode generation and scanning Easy to use Good UX Fair plan limits

Cons

No ability to hide tabs/modules that you don't use

Switched from

[itemit](https://www.capterra.com/p/172615/itemit/)

The other just cost too much for what we needed

Review Source

DC

Devin C.  
IT Support Tech  
Telecommunications  
Used the software for: Less than 6 months

### "Reftab Review"

May 28, 2024

5.0

Overall Reftab has been a five star product. Very easy and simple to use. If you aren't able to figure a task out they have helpful documents explaining each process step by step or customer service is very responsive and friendly to work with.

Pros

Easy to understand and use. This software is very simple and straight forward and very customizable.

Cons

You can't change the fields in the LDAP sync to custom fields such as Screen size etc. If importing machines you can't have the asset status set to in stock automatically. Which means you have to go to each asset and change the status manually. You can make a Workflow Automation that changes the asset status automatically for any new asset added after creation.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

We have a patch management software we use that runs off an installable agent and will take a back seat to anything else that runs off an agent. Reftab was one of the only options that didn't require the install of an agent.

Review Source

RW

Robert W.  
Associate Director IT  
Information Technology and Services  
Used the software for: 2+ years

### "Reftab is awesome"

August 26, 2020

5.0

I needed to find a solution to manage checkout hardware for staff and students. Anything from laptops to slide rulers. I checked into several options. Some free, some where the startup cost was over $5K. When I found Reftab, I was sold right away. It was so easy to get setup and it covered everything I needed. But then, there's the tech support and customer service aspect. Wholly cow, the Reftab team is on it!!! I've run into a few cases where I could use a feature. I submitted my use case and OMG, they developed it and implemented it. Now, if I asked for something that no one would use, mileage could vary, but they respond quickly and really seem to understand my needs as a customer. The product is great, but the support is what really sold me!

Pros

Reftab is really intuitive. I setup my first instance without needing any support and barely glancing at the documentation. I had a fully functioning demo running with assets and testing check in check out in about an hour of signing up for a demo account. The mobile app adds to that intuitive use.

Cons

I wish I could tie printing inventory labels to my Dymo labelwriter and use a label template to print more customized intentory labels right from the Dymo. OK... I haven't asked if that was possible, yet.

Alternatives considered

[WebCheckout](https://www.capterra.com/p/123351/WebCheckout/)[Cheqroom](https://www.capterra.com/p/140824/CHEQROOM/)

Reason for choosing Reftab

Ease of getting a demo and implementing, no high pressure sales, features, cost, support response time.

Review Source

OW

Olivia W.  
Operations Assistant  
Investment Management  
Used the software for: Less than 6 months

### "Fantastic so far!"

May 13, 2022

5.0

From the first point of contact, Reftab have been amazing. I have been in contact with Mike, who I believe to be one of the founders of the software. Personally I find that amazing that we have contact with a founder, who is really able to give me all the answers I need directly without going through long support terminals like with other software programs. Mike has been extremely helpful with the setup of our account - always replying very quickly to emails. Although we are only just (slowly) starting to use Reftab, everything about it is great so far & it works really well. Due to an extremely busy work schedule, we have not been able to push its limits just yet, but so far, so good. Thanks to the Reftab team for all the help so far!

Pros

\- The features are super easy to use - the Reftab team are very responsive, efficient & effective when it comes to troubleshooting or answering queries - The check-in /out feature is really simple to use - almost everything is modifiable & customisable

Cons

The mobile app lacks the option to edit details / barcodes for Accessories, which from an Office Supply Management POV, is important as it allows me to work from my mobile when adding / editing stock. The request portal (to my knowledge) does not allow for indefinite loans of accessories OR assets, which could be useful for us at least. It also does not yet allow requests for consumable accessories, which again, could be useful for us.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

Reason for choosing Reftab

Super easy to use, really reactive support, user-friendly interface, ticked all our boxes for what our IT & Admin departments needed.

Review Source

Response from Reftab

May 16, 2022

Hi Olivia, thank you for writing such a wonderful review! We're so happy to hear Reftab is working well for you and your team!

TD

Tim D.  
Acting Lead of Communications Infrastructure  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reftab - a solid 4 out of 5"

November 12, 2025

4.0

It really fits the way we work... volunteer crews, rotating teams, chaotic environments, lots of moving parts. It's a good fit, and it suits our team.

Pros

I like Reftab because it just works. No bloat, no bull. It does exactly what I need it to do: keeps track of stuff without becoming another thing that needs managing. It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them.

Cons

What bugs me about Reftab is that it still feels a bit rigid. It’s great for tracking assets, but the workflow side can get clunky. I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet. The UI, while clean, can also feel dated. Some settings are buried three clicks deep, and editing lots of items at once is painful.

Review Source

Response from Reftab

November 13, 2025

Thanks so much for the kind words! We’re really happy to hear Reftab helps you stay organized and fits the way your team works. On the automation side, our tools are pretty flexible, and we can often tailor them to match specific workflows. If you reach out to our customer success team, we’d love to help set that up for you. And, if it's something the platform can't do, we can investigate adding it in. Thanks again for your review Tim.

BD

Beth D.  
Office Assistant  
Education Management  
Used the software for: 1-2 years

### "Great reservation portal and easy management"

March 2, 2026

5.0

We use this daily at my university for checking in and out expensive materials for the students. It is very helpful for keeping track of our materials and easy to use for the students.

Pros

It is very user friendly. The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.

Cons

I don't like generating my own BAR-CODEs. It would be nice to have an auto generation for that so you know you're not duplicating it but also the option to change it if you wanted to.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for your review! We’re glad to hear that you’re finding the system user friendly and that the reservation feature has been helpful for your students. Regarding barcode generation, automatic barcode/asset tag incrementing is actually enabled by default in Reftab. If you’re currently having to generate them manually, it’s possible that setting may have been turned off at some point. We’d be more than happy to help you check that and get auto-generation enabled so you don’t have to worry about duplicates, while still keeping the flexibility to edit them if needed. Feel free to reach out to our Support Team to get that turned on! Thanks again for sharing your experience. We truly appreciate the work you’re doing to support your students!

SS

Shub S.  
Manager, System Admin  
Restaurants  
Used the software for: 2+ years

### "Reftab Wonder Review"

October 2, 2025

5.0

Overall, my experience with Reftab has been very positive. The platform is straightforward to use, and setting up our asset categories, custom fields, and workflows was smooth. The ability to check assets in and out, assign them to staff, and keep a clean history of each item has been especially helpful in keeping our inventory organized.

Pros

The multi integrations Reftab added are amazing and helps us connect to other platforms to get device data.

Cons

Limited advanced reporting, while it has standard reports, highly customized or advanced analytics may require exports to Excel/BI tools.

Review Source

Response from Reftab

October 3, 2025

Hi Shub, Thank you for the great review! We’re so glad to hear that you’re finding value in Reftab’s integrations, it’s a big focus for us to make sure everything works seamlessly with the tools you already use. Your feedback means a lot, and we’re excited to keep building even more ways to make asset management easier for you.

MP

Matthew P.  
IT Admin  
Food Production  
Used the software for: 6-12 months

### "Excellent Asset Tracking with Great Azure Integration and Support"

October 8, 2025

5.0

Reftab has streamlined our asset management significantly. The Azure integration works flawlessly with our existing infrastructure, and the QR code labels have made check-ins/check-outs so much faster. The iPhone app is reliable and easy to use on the go. What really stands out is their support team - they're knowledgeable and actually care about helping you succeed. It's been a solid investment for our organization.

Pros

The seamless Azure integration and QR code labeling system make asset tracking incredibly efficient. The iPhone app is intuitive and works great in the field, and whenever I've needed help, their support team has been responsive and genuinely helpful in resolving issues quickly

Cons

No major complaints. Like any software, there's always room for UI refinements, but nothing that impacts daily functionality

Review Source

JSJ

Jordan Smelser J.  
Procurement Specialist  
Information Services  
Used the software for: 6-12 months

### "Excellent inventory management tool"

October 3, 2025

5.0

It was a good experience and was easy to learn. If you set it up right, it will serve you well indeed.

Pros

It had a great organization system and helped me keep track of inventory in multiple countries, which was great.

Cons

My company set up too many variations of the same thing, which was confusing. However, that was on my company rather than Reftab.

Review Source

CJ

Camille J.  
Instructor  
Graphic Design  
Used the software for: Less than 6 months

### "Just right"

October 29, 2024

4.0

Reftab is just what I needed to help us track our equipment as we regularly check things in and out to students. Each of the different instructors can know exactly where the equipment is as well.

Pros

I can check out our school equipment to students seamlessly with the app on my phone or on my computer. I can also track and run reports regarding the status of the equipment. This is just what our program needed at a great price.

Cons

The UI of the app and the desktop version would greatly improve the product.

Alternatives considered

[VIZOR IT Asset Management for Schools](https://www.capterra.com/p/228161/VIZOR-Chromebook-Management/)

Reason for choosing Reftab

We chose Reftab over VIZOR due to the price.

Review Source

KM

Kim M.  
Manager Communication Assistive Technology  
Hospital & Health Care  
Used the software for: 1-2 years

### "Highly recommend Reftab for accurate and efficient asset tracking!"

August 1, 2024

5.0

My overall experience with Reftab has been outstanding. It is simple to use and offers a mobile app, which makes asset management even more convenient. The barcode scanning feature is a game-changer, allowing for quick and accurate tracking of equipment.

Pros

Reftab is an excellent tool for asset tracking and managing equipment loans. It is incredibly easy to use, making it simple to keep accurate records of all assets. The platform ensures efficient tracking and follow-up for equipment loans, streamlining the entire process. Highly recommended for anyone needing a reliable asset management solution!

Cons

It would be useful to be able to select to use the date function only to record loan due dates, rather than date and time.

Review Source

KR

Kim R.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "We save time and money because of Reftab"

March 7, 2022

5.0

Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Pros

We are a cleaning company, we use Reftab to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.

Cons

The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.

Reason for choosing Reftab

We looked at many asset management systems, including having one custom built for us. Reftab was a gem of a find. The price point was very doable, especially for us we have very low cost items we are tracking, we just have a lot of them. It was simple to use, straightforward layout.

Review Source

SA

Scott A.  
Technical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Early adopter who's watched you grow "

May 19, 2023

5.0

Impeccable

Pros

There are so many ways in which we use the system. We have adapted multiple processes to fit Reftab. It has become one of the most important tools I use. We were there in the early days before the site became as feature rich as it is today and we are pleased to say we stuck around. We are proud to have our logo on your home page displaying that we use your product

Cons

It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually. As long as you keep the attitude you have towards development, there are no cons

Review Source

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