# Page 2 | Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Reftab the right CMMS solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (138)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Reftab

## Showing most helpful reviews

Showing 26-50 of 138 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Ari P.  
Senior Film Technician  
Higher Education  
Used the software for: 1-2 years

### "Best rental software ive used but needs improvement"

March 4, 2026

3.0

Pros

The interface is easy to use and the layout and look of it is well designed, it's easy to read and figure out where everything is

Cons

It's quite buggy, often doesn't let you check out kit reservations without a detailed explanation to why, just says "asset loaned out already" or "asset unavailable" without specifying which asset or user. You cant check kits out if theres too many accessories as it says "accessory limit reached" which is just silly, why put accessories there if you cant use them. You cant directly print a kit list or export PDF from a booking so we can print a physical kit list to help with our prep, instead we have to export an excel file with all the information and then delete the columns that are irrelevant, incredibly time consuming. When it shows the calendar view of booking availability it shows that its booked but you cant just click on the calendar and see the times and user, it just shows their e-mail in the booking which for us doesnt work as its just a student number.

Alternatives considered

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

Reason for choosing Reftab

Better user interface on and easier from a student point of view

Review Source

Response from Reftab

March 5, 2026

Thank you for taking the time to share such detailed feedback. We’re glad to hear that the interface and overall layout have been easy to use and navigate, that’s something we put a lot of thought into at Reftab. We appreciate you highlighting the challenges you’ve run into. The “accessory limit reached” message is typically tied to loan settings that control how many items a user can have assigned at once. If a limit is enabled, it can prevent additional accessories from being checked out once that threshold is reached. Adjusting or removing that limit can often resolve situations like the one you've described. Since you’re managing large quantity kit reservations and workflows, we’d really appreciate the opportunity to schedule a call with you to review your account setup and better understand your use case. We can walk through your account and make sure everything is set up in a way that supports how your team prepares and loans out equipment. We look forward to hearing from you!

RK

Richard K.  
Film Technician  
Higher Education  
Used the software for: 1-2 years

### "Usable but needs a new update."

March 5, 2026

3.0

is okay; it gets the job done, but it has a few bugs, such as a restocked kit that will not update and will remain overdue.

Pros

It's easy enough to use, but it would be helpful if a training session or a user manual were provided.

Cons

User interface is a bit clunky, we seem to have to navigate across all regions of to find certain assets. Pressing the back button doesn't take us back by one page, but to the homepage itself. This is time-consuming and frustrating. Reftab claims that the accessories are not bookable even if they have recently been cancelled or have no bookings, it will not be bookable. A Store Desk would be helpful such as what SISO offered with the barcode scanning.

Switched from

[SISO](https://www.capterra.com/p/97211/SISO/)

They were not creating new features that we needed. The software was buggy and forgetful.

Review Source

Response from Reftab

March 6, 2026

Thank you for sharing your feedback. We’re glad to hear the platform has been helpful overall and appreciate you pointing out areas where we can improve. Reftab includes a "Store Desk" equivalent that can be accessed from the Loans page or through Settings &gt; Kiosk, making it easy to scan items for check-in and check-out. If accessories or kits appear unavailable after being restocked, the item may still need to be checked back in or updated in the system so the platform recognizes it as available again. For training, we do post guides and manuals on our FAQ pages and work to keep them as up to date as possible. We’re also launching webinars and monthly Q&amp;A sessions with our team to provide additional help. If you’d like assistance, click the “?” icon in the top-right corner to contact our support team. We’d be happy to walk through your workflow and help make sure everything is running smoothly. Thanks again for your feedback and for using Reftab.

AS

Andrew S.  
IT Specialist  
Banking  
Used the software for: 1-2 years

### "Great product backed by a very supportive team."

February 27, 2026

5.0

I have enjoyed using it, it has a lot of quality-of-life features over our previous self-hosted option of SnipeIT.

Pros

I enjoy how well documented it is, usually anything is fixable by looking through the documentation. We also enjoy using our SSO integration to keep it as secure as possible for us.

Cons

I wish it had ticketing built in, hoping this is a feature that is road mapped. Other than this I haven't had any real big complaints besides a billing problem that was quickly fixed.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

They were both cheaper but lacked a lot of automation and integrations.

Switched from

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Moving from self-hosted, wanted less management overhead.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for the thoughtful and detailed review! We’re thrilled to hear that the documentation has been helpful and that your SSO integration is delivering the security and ease of access you were looking for. We also appreciate the feedback around ticketing. We understand how valuable having everything in one place can be, and insights like this help inform our roadmap planning. We have been discussing adding a ticketing system internally. While it hasn't yet been added to our roadmap, I wouldn't be surprised if you see a ticketing system in the future! We truly appreciate your support and are grateful to be part of your workflow!

CP

Cyrille P.  
CTO  
Higher Education  
Used the software for: 1-2 years

### "Reftab in Higher Ed."

October 2, 2025

5.0

We evaluated many SaaS asset management systems and was far above for our needs. The product and support are excellent.

Pros

is extremely easy to setup and use. Its numerous integrations with MDMs and Entra ID make it a wonderfully accurate asset management and inventory management. The learning curve is easy and the documentation thorough.

Cons

Specifically for our college, we'd love to have a financial area where we can easily upload purchase orders and link them to assets.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)

Reason for choosing Reftab

Did not meet as many of our requirements as

Switched from

[WiseTrack](https://www.capterra.com/p/75218/WiseTrack/)

Antiquated, on-prem, no option to electronically verify custody of assets.

Review Source

Response from Reftab

October 6, 2025

Hi Cyrille! Thank you so much for this wonderful review! In fact, we recently released an update that allows files to be attached to assets from the bulk edit screen, making it easy to link POs to several assets at once. Next, we plan to extend the vendor feature, which currently links to software, so it can also connect to hardware too. Your input helps us keep improving, and we’re grateful to have you as part of the Reftab community.

LD

Linus D.  
System Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Reftab review"

March 2, 2026

4.0

We use it for inventory management of our IT devices. we can check out to users and mark as lost or stolen.

Pros

pretty good inventory management system for us. its easy to find the assets and find who checked them out.

Cons

The ready to checkout doesn't change when you check out an item. also the camera scanning system didn't work very well for us

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Netwrix Auditor](https://www.capterra.com/p/164872/Netwrix-Auditor/)

Reason for choosing Reftab

pricing and ease of use. the others were more difficult

Review Source

Response from Reftab

March 4, 2026

Thank you for your review! We’re glad to hear that the system has been working well for your inventory management needs.. Regarding the “Ready to Checkout” status, it sounds like this may be a custom status label that was created in your account. Custom statuses don’t automatically change unless there’s an automated workflow set up to update them based on actions like check-out. We’d be happy to help you configure a workflow so that status updates happen automatically when items are checked out. Feel free to reach out to our Support Team to setup a meeting for this. As for the camera scanning, we’ve released several updates to improve performance. In many cases, scanning reliability can also come down to the quality and clarity of the printed labels themselves. We’d be happy to share best practices and review your setup to help improve the experience. Thanks again for the thoughtful feedback, we’re always here to help fine-tune your setup!

JB

Joyce B.  
Staff Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Has Helped With Accountability of Inventory"

March 12, 2026

5.0

Have been using for since 2022. It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered.

Pros

Keeping track of inventory items with options for setting as consumable or assets. Ability to see stock quantities without having to physically count or check to see if a certain items is even part of inventory (IT peripherals).

Cons

When using the app, not able to see activity of consumable items. Sometimes, need to see if an items was checked out to someone. Using app does not show it so have to go to a PC to look the information up.

Alternatives considered

[Asset Vue Inventory](https://www.capterra.com/p/141188/Asset-VUE-Inventory/)

Reason for choosing Reftab

Ease of use and cost effective compared to other options.

Review Source

DW

Dan W.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "Excellent, scalable solution that fits any needs"

October 2, 2025

4.0

We've been using for a long time, since it was a fairly new product. New features are constantly being added and pricing has remained steady. Educational discounts are generous ands have ensured our small school has not been priced out of an every growing product.

Pros

Asset management is easy and flexible. Other solutions insist on you buying their QR codes or additional equipment but you are free to decide how you label your equipment. Full customisation of the data makes setup a little lengthy as you are setting up from scratch, however the process is easy and once set up simple to tweak as required. The reports are easy to run and the ability to write equipment off but still track it's whereabouts in the system is a helpful addition. Equipment booking is easy - it can be done with a simple QR code scan on both equipment and staff member, fully customised and accessories added as required/applicable. Returns are also easy - staff can even return their own equipment due to the portal's customisation options (per user if required). Plenty of integrations allow sync with many MDM options, Azure etc. No extra equipment required at this site - everything is handled either by the website or the app, including scanning QR codes. Users can be given different permissions depending on need and single sign on is also possible for extra security.

Cons

Integrations can be a bit clunky and not always automatic. I find nesting department/rooms can be a bit messy. Automatically applying asset numbers works up to a point but when someone changes the pattern (for example skips a number - such as 1052 and skipping to 2000, or starts adding letters) it's not possible to revert to the previous pattern. (starting back to 1053). To get around this we started using the serial number as the asset tag as it can be automatically populated in the app.

Review Source

Response from Reftab

October 6, 2025

Hi Dan, Thank you so much for taking time to provide your feedback. We’re grateful for your continued support over the years and thrilled to hear how Reftab has helped simplify your asset management. Feedback like yours is invaluable and we use it to guide our improvements and make Reftab even better. We’ll never stop improving the platform for our valued customers like you.

JL

Joe L.  
IT Admin  
Legal Services  
Used the software for: 1-2 years

### "Would Recommend to anyone with a moderately large inventory they are keeping track of"

March 6, 2026

5.0

my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits

Pros

Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature.

Cons

you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them.

Review Source

Response from Reftab

March 10, 2026

Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes!

BB

Brandon B.  
Senior Manager of IT Infrastructure.  
Telecommunications  
Used the software for: Less than 6 months

### "Great Software but has room for improvement. "

October 2, 2025

3.0

Overall, it's better than what we had before. Not sure if we'll be keeping it long-term as it's expensive and I think there is room for improvement.

Pros

I like that it has strong integration with Intune and Entra ID. I also like the automated processes for assigning assets to users based on Intune.

Cons

Lack of customization. For example, when we term an employee, it would be nice if could automatically assign their assets to a "returning to stock" status automatically. Furthermore, some of the built in templates and asset fields we don't use but we can't remove them. Its pricing model is also a bit expensive.

Alternatives considered

[BlueTally](https://www.capterra.com/p/240678/BlueTally/)

Reason for choosing Reftab

Seemed like the better product initially.

Switched from

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

No direct integration with Intune directly.

Review Source

Response from Reftab

October 3, 2025

Hi Brandon, Thanks so much for leaving a review, and for calling out the Intune and Entra ID integrations. we're glad those are helping. A few of the things you mentioned are actually possible today, and I’m sorry they weren’t easy to find. For offboarding, we can automatically flip assets to a “Returning to Stock” status when a user is terminated or moved into an offboarding group. The same workflow can notify IT, and even create a pickup task so nothing slips through. On customization, you can hide fields you don’t use, reorder sections, and build your own templates and categories so the screens match your process. If anything feels locked down, it’s usually just a setting we can adjust quickly. If you’re open to it, our Customer Success team would love to hop on a quick call and walk you through these settings so Reftab fits exactly how you work. Reply here or email us directly and we’ll get something on the calendar. We appreciate you giving us a shot!

RW

Rob W.  
Chief Information Officer  
Construction  
Used the software for: Less than 6 months

### "Reftab - a solid asset manager."

March 11, 2026

4.0

Overall it is the best asset management tool I have used as it tracks both the physical and virtual assets in one place. This is nice to be able to track licenses from cloud vendors all the way to physical assets like monitors.

Pros

offers a clear way to manage both virtual and physical assets. It easily connects to a myriad of systems to ensure the records stay updated.

Cons

The inability to extract the cost per asset per person to excel over a standardized time period. This can be accomplished with someone savvy with Excel but it isn't out of the box. It also would be nice to have some preset images for assets. I am forced to go digging for some which has been interesting as they are not consistent across all assets.

Alternatives considered

[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

SOC 2 Type II certified, Azure SSO, more APIs, more mature offering.

Review Source

Response from Reftab

March 12, 2026

Thank you for the thoughtful review! We’re glad to hear that managing both physical and virtual assets in one place has been valuable for your team. It’s great to know the integrations and system connections are helping keep your records up to date! We also appreciate the feedback about reporting and extracting cost-per-asset data over a standardized time period. That’s helpful insight for our team as we continue improving reporting capabilities. Regarding asset images, that’s great feedback as well. Preset asset images are actually on our roadmap, and we’re excited to make it easier to apply consistent visuals across common asset types without having to search for them manually. Thanks again for sharing your experience, we’re happy to hear Reftab has been the best asset management tool you’ve used!

DH

Dominick H.  
Senior Technician  
Education Management  
Used the software for: 1-2 years

### "Great system "

March 2, 2026

4.0

Largely positive from a technical point of view, some bugs and issues but always responded to quickly by the development team

Pros

Functionality for asset and license management - stock auditing and checking in/out is noticeably easier than other asset management systems

Cons

The user portal doesn’t work well at all on mobile devices, and making reservations for multiple assets isn’t very streamlined

Switched from

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

Streamlining of services across institution

Review Source

Response from Reftab

March 3, 2026

Thank you for taking the time to share your feedback! We’re glad to hear that asset and license management has been easier compared to other systems. That’s exactly the kind of efficiency we aim to provide with Reftab. We also appreciate your honest feedback about the mobile user portal experience and the reservation process for multiple assets. Insights like this are incredibly helpful, and we’ll be sure to share them with our team as we continue improving usability and streamlining workflows. It’s great to know that, overall, your experience has been positive and that our development team has been responsive when issues arise. We truly value your partnership and your trust in us to help streamline services across your institution.

GA

Gabriel A.  
IT Admin  
Food & Beverages  
Used the software for: Less than 6 months

### "Reftab IT review"

March 4, 2026

5.0

Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for info in different locations as we can add it all in there

Pros

I liked that everything is very straight forward when adding assets or anything like a loanee. Also really liked the way things are named, and you are able to know what you are searching for just from looking at the tab names

Cons

It seems that some of the API pulls don't actually get all the data from the place connected, not sure why, but it means that there is some random people that I have end up adding.

Review Source

Response from Reftab

March 6, 2026

Thank you for sharing your experience! Making asset tracking simple and organized is a big goal for us at Reftab, so it’s great to know it’s helping your team keep everything in one place. We also appreciate the note about the API sync not always pulling every user. That can sometimes come down to how the source system is configured or what data is being made available through the integration. Our team would be happy to take a closer look with you to see what might be causing that behavior and help ensure everything is syncing as expected. Feel free to reach out to our Support Team to schedule a call! Thanks again for the thoughtful review, we’re glad Reftab has been a helpful way to manage and track your IT assets!

EJ

Elias J.  
Systems Analyst  
Construction  
Used the software for: 1-2 years

### "Great Software for inventory management"

March 5, 2026

4.0

Pros

Easy to check out and check in equipment. Custom device information is a large bonus. Device history is also a plus so you can see how equipment was handled prior to being lent out the latest time.

Cons

Certain user screens are difficult to navigate as they do not direct you to anywhere. An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item. At this point you have to copy the ID and paste it into the search to find more information.

Review Source

Response from Reftab

March 6, 2026

Thank you for the thoughtful feedback! We’re glad to hear that checking equipment in and out has been easy and that features like custom device fields and device history have been helpful for tracking how equipment is used over time. That’s exactly the kind of visibility we aim to provide with Reftab. We also really appreciate the specific feedback about navigating loan history from the loanee profile. Currently that section functions as a data table similar to a report, which is why the items aren’t directly clickable. Your suggestion is great feedback though, and we agree that being able to jump straight into the asset from that view would make the workflow smoother. We’ll definitely be looking into ways to improve this in future updates. Thanks again for sharing your experience, feedback like this helps us continue improving the platform!

FG

Fredrik G.  
IT-System Engineer  
Research  
Used the software for: 6-12 months

### "Easy to use and full of features, but some confusing IU elements"

October 7, 2025

4.0

We are happy with the service and a good option compared to other software that have a high learning curve or require a larger investment for the subscription. Espeasually having a support that responds quickly and helped fixed issues as them come up is most valued, and saves us time by not using spreadsheets and also not having to train our staff a lot for a new service.

Pros

It's eaiser to get started than other software, and have a lot of functunality in a easy to use package. we liked that the integration was easy to set up from our software, and that you can easily deploy things like microsoft Intune devices like a breeze. Lifecycle managed is also a big benefit with reports off when a device have reached it's end of warranty. Support also have been quick to help out.

Cons

The UI at some ponts can be messy, and it's not always easy to know where you can click in a menu of many items, such as showing more info about an item you need to click very specific, instead of the whole item.

Alternatives considered

[BlueTally](https://www.capterra.com/p/240678/BlueTally/)

Reason for choosing Reftab

Cheaper and higher degree of customization

Review Source

VS

Vibhore S.  
Logistics Lead  
Hospital & Health Care  
Used the software for: 1-2 years

### "Logistics Lead"

February 27, 2026

4.0

Pros

Easy to manage, straightforward. Easy to track and navigate around and add details and manage multiple assets

Cons

Limited assets to add, sometimes multiple loanees can cause system to overload and cause delays to load.

Review Source

Response from Reftab

March 3, 2026

Thank you for taking the time to share your feedback! We’re glad to hear you find the system easy to manage! We also appreciate you calling out your experience regarding asset limits and performance with multiple loanees. We want to mention that asset categories in Reftab are fully customizable, so you can create and organize as many asset types as your workflow requires. It’s possible there may be a setting or configuration that could better support your use case, and we’d be happy to help review that with you. Regarding the loading delays, our team would love to look into this further to ensure everything is running as smoothly as possible. Thank you again for your thoughtful feedback, it helps us continue improving!

GS

Georgina S.  
Office and Compliance Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Great for keeping tabs on assets"

February 24, 2026

5.0

have always been very helpful. The platform is easy to navigate and most of it is self explanatory. I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.

Pros

I have been using for a few years now but haven't really used it to its full capacity. It does a lot more than I gave it credit for. I like that it keeps track of all our assets and we know exactly where they are and where they have been. I also like that it can send emails on your behalf to the loanees (a feature I have only just worked out with the help of a very informative and knowledgable member of their team (\[sensitive content hidden\], thank you for your patience and clear instructions).

Cons

I don't like that I couldn't schedule an email for every six weeks. But that's not too much of an issue. As of last week I didn't even know it could send any, lol.

Review Source

CD

Chris D.  
IT Support  
Telecommunications  
Used the software for: 1-2 years

### "Reftab Survery - Great Support"

February 20, 2026

5.0

we had an issue where the software licensing was not working. I reaching out to support where a tech quickly resolved all of our issues 5/5 star support

Pros

Great software management for our needs, With new featuring being added its useful and great support

Cons

N/A We really do not have any complaints meets our needs for our organization any issues have always been quickly resolved

Review Source

Response from Reftab

March 3, 2026

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Reftab is meeting your organization’s needs and that you’re finding the new features valuable. It’s great to hear our support team was able to quickly resolve your software licensing issue. Providing fast, reliable support is a top priority for us, and your feedback means a lot. We truly appreciate your partnership and look forward to continuing to support your team!

JDH

Jose Daniel H.  
Logistics Manager  
Automotive  
Used the software for: 1-2 years

### "Improvement "

October 6, 2025

4.0

I enjoy and would definitely recommended to anyone who's interest in an asset tracking software. The way we introduce accessories and the limitation on that area are some things i would improve but over all a good product.

Pros

Its customization capabilities and the easy access. Has a lot of intuitiveness and its's user friendly.

Cons

The phone app limitations. I believe there is more potential to be explore there as well as all the accessories.

Review Source

TD

Tim D.  
Acting Lead of Communications Infrastructure  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reftab - a solid 4 out of 5"

November 12, 2025

4.0

It really fits the way we work... volunteer crews, rotating teams, chaotic environments, lots of moving parts. It's a good fit, and it suits our team.

Pros

I like because it just works. No bloat, no bull. It does exactly what I need it to do: keeps track of stuff without becoming another thing that needs managing. It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them.

Cons

What bugs me about is that it still feels a bit rigid. It’s great for tracking assets, but the workflow side can get clunky. I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet. The UI, while clean, can also feel dated. Some settings are buried three clicks deep, and editing lots of items at once is painful.

Review Source

Response from Reftab

November 13, 2025

Thanks so much for the kind words! We’re really happy to hear Reftab helps you stay organized and fits the way your team works. On the automation side, our tools are pretty flexible, and we can often tailor them to match specific workflows. If you reach out to our customer success team, we’d love to help set that up for you. And, if it's something the platform can't do, we can investigate adding it in. Thanks again for your review Tim.

MD

Michaël D.  
Senior IT Engineer  
Financial Services  
Used the software for: 6-12 months

### "Powerful assets inventory tool"

February 5, 2026

5.0

Overall, s a great tool. Behind an apparent simplicity is hidden some really powerful features that can help with reducing day-to-day operations by automating many tasks.

Pros

offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies. The UI is clean and easy to use for the most part (There are some confusing things here and there but nothing serious). It also looks like the product is evolving quite quickly to follow the additions made by third-party (Like the recent Apple Business Manager integration)

Cons

The UI lacks some way to personalize how an asset's page is displayed. All custom fields are packed with each others without a way to sort them into different sections for example. That would be my main pain point.

Review Source

Response from Reftab

February 12, 2026

Hi Michaël, Thanks so much for the kind words! We’re thrilled to hear that you’re having success automating the platform. Automation is a big focus for us at Reftab, so it’s always great to hear when customers are benefiting from it. We’d also love to hear more of your thoughts on the UI. When you have a moment, feel free to reach out to our Support Team by email. They’ll be happy to pass your feedback along to our Developers for review. Thanks again for taking the time to leave a review — we truly appreciate it!

BD

Beth D.  
Office Assistant  
Education Management  
Used the software for: 1-2 years

### "Great reservation portal and easy management"

March 2, 2026

5.0

We use this daily at my university for checking in and out expensive materials for the students. It is very helpful for keeping track of our materials and easy to use for the students.

Pros

It is very user friendly. The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.

Cons

I don't like generating my own BAR-CODEs. It would be nice to have an auto generation for that so you know you're not duplicating it but also the option to change it if you wanted to.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for your review! We’re glad to hear that you’re finding the system user friendly and that the reservation feature has been helpful for your students. Regarding barcode generation, automatic barcode/asset tag incrementing is actually enabled by default in Reftab. If you’re currently having to generate them manually, it’s possible that setting may have been turned off at some point. We’d be more than happy to help you check that and get auto-generation enabled so you don’t have to worry about duplicates, while still keeping the flexibility to edit them if needed. Feel free to reach out to our Support Team to get that turned on! Thanks again for sharing your experience. We truly appreciate the work you’re doing to support your students!

JD

John D.  
Sr. IT Admin  
Research  
Used the software for: 1-2 years

### "A Great Asset Tracking Tool"

May 23, 2025

5.0

It's been great. Setup was easy, the interface is mostly intuitive, and support and any communication has been great.

Pros

The integrations. They save so much time and potential for errors in the data. Also being able to trust what's actually imported into .

Cons

I wish there was a way to set up a two way sync for certain assets. For example, it's handy to have VM's located in Intune stored in , but would be nice to hvae a means to clean them up. As well as some of the hardware information from Intune that can't be mapped. Also things would be nice to have like the Apple warranty information, but I know we're at Apple's mercy with the API there.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Reftab

We looked at a few solutions including Asset Panda and Jira's built in asset management. Asset Panda failed our audit of their security controls and Jira's solution seemed like an afterthought which didn't match the licensing costs.

Review Source

SS

Shub S.  
Manager, System Admin  
Restaurants  
Used the software for: 2+ years

### "Reftab Wonder Review"

October 2, 2025

5.0

Overall, my experience with has been very positive. The platform is straightforward to use, and setting up our asset categories, custom fields, and workflows was smooth. The ability to check assets in and out, assign them to staff, and keep a clean history of each item has been especially helpful in keeping our inventory organized.

Pros

The multi integrations added are amazing and helps us connect to other platforms to get device data.

Cons

Limited advanced reporting, while it has standard reports, highly customized or advanced analytics may require exports to Excel/BI tools.

Review Source

Response from Reftab

October 3, 2025

Hi Shub, Thank you for the great review! We’re so glad to hear that you’re finding value in Reftab’s integrations, it’s a big focus for us to make sure everything works seamlessly with the tools you already use. Your feedback means a lot, and we’re excited to keep building even more ways to make asset management easier for you.

TB

Tony B.  
Director of IT  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Reftab Review of product"

April 28, 2026

5.0

Pricing is reasonable out of the box, support is awesome, product continues to expand as our organization expands.

Pros

Support is amazing. Quick and very knowledgeable. Software is flexible and easy to navigate. The product has new features being added continuously.

Cons

All of the least like items we have, are either being addressed or on the list to address. Pricing to expand is expensive and could be more reasonable to add on as the organization grows.

Review Source

MF

Martin F.  
It Technician  
Computer Software  
Used the software for: 1-2 years

### "The be all end all of inventory app"

October 3, 2025

5.0

it's the central be all end all software we are using here for all assets management, software management, offboarding and onboarding stuff.

Pros

I am using since 2021 and IT IS one of the best, if not THE best user friendly webapp for assets management and inventory i ever work with

Cons

the only cons was the green only color :D but now there is colors option! But to be serious, the are numerous changes and upgrade every now and then so i have no cons.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

PAIN....manage IT asset in an excel sheet.....no need to say more

Review Source

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