# Page 4 | Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Reftab the right Maintenance Management solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (136)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 4 - Reviews of Reftab

## Showing most helpful reviews

Showing 76-100 of 136 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Avishal P.  
Station Analyst  
Airlines/Aviation  
Used the software for: 1-2 years

### "Best Program on the Market "

March 15, 2021

5.0

The experience with Reftab has been fantastic, from the program to the management team. Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.

Pros

The user interface is simple and easy to work with. Made it so much easier to locate assets that have been signed out to employees and track the usage. It was an easy transition for employees to start using the program and the training aspect was fast and easy. Reporting is fantastic by getting notifications of who has not turned in something.

Cons

I don’t have any Cons on the software because if I do find something missing the Reftab team is always available to try to find a way to get us what we are looking for.

Alternatives considered

[GigaTrak Asset Tracking System](https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System/)

Reason for choosing Reftab

Reftab looks modern has the flexibility of multiple users at a fixed price, we can use this program in many of our department's which is a huge plus. We were looking for a program that can track assets and consumables at the same time and have the flexibility to have separate user access to each department

Review Source

TH

Trevor H.  
ICT Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product, so easy to setup and use!"

December 1, 2022

5.0

Experience with Reftab has been great and the support from the Reftab team has been superb and they have sorted out anything I've raised with them. Well done guys!

Pros

Checking in and out and having locations of where equipment is are fantastic. I can easy see who checked items in and out too, which is essential.

Cons

I wish there was a way to fix the default sorting order in the Asset view (call outstanding on this, so hopefully it's possible) and wish I could use the Change History without having to upgrade to a higher tier. Would like to choose a default Tab when opening the program too. Everything else is great!

Reason for choosing Reftab

n/a

Review Source

JS

Jeanie S.  
Special Projects Coordinator  
Veterinary  
Used the software for: Less than 6 months

### "RefTab Is Great!"

September 26, 2022

5.0

Positive and exciting to implement.

Pros

Im not sure as I have just scratched the surface. I do like the rapid responses I get when I have questions.

Cons

Needs a payment module. Since we are loaning equipment to the general public, I would like to be able to have a separate 'client' option with ability to accept payments and deposits.

Reason for choosing Reftab

I searched for an asset tracking software that could track assets in the field and on the go, like UPS, but affordable. Reftab has great customer service and most of what we needed. We are a 501c3 and need to track large amounts of donated equipment.

Review Source

RW

Riki W.  
Software Administrations Support  
Education Management  
Used the software for: 1-2 years

### "Easy asset management"

March 2, 2021

5.0

We have been able to move our asset loan system from a very messy shared google calendar system to Reftab, it has reduced individual workload and enabled more independence in making planning choices for asset loans across our organisation. We have also been able to significantly grow the amount of assets that we have available for loan as the management and tracking of the items is a lot more efficient.

Pros

The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required. We were looking for a solution that would allow many users to access the information centrally and this does it beautifully.

Cons

The pre-determined access levels are the most challenging with the software, but we have found ways to work around this. We can't easily set access to specific sections and views, as this is a bit limited. Any issues or improvements we have, we make suggestions to the team at Reftab, and if they think it is beneficial, will roll out the change in an update to accommodate the request.

Reason for choosing Reftab

The integration of single sign on capability was a huge deciding factor. We also found Reftab was a much more simple end user interface than offered with the other products. Price was also a big factor.

Review Source

JB

Jeremy B.  
IT Manager  
Consumer Services  
Used the software for: 1-2 years

### "Great ITAM solution"

April 1, 2024

5.0

Pros

Reftab was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app!

Cons

the only Con I can think of is that it would be nice if Reftab had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices

Review Source

SB

Scott B.  
Information Technology Engineer  
Research  
Used the software for: Less than 6 months

### "Absolutely astonished by the support offered by Reftab"

March 10, 2022

5.0

Pros

Reftab checks all of our boxes for a ITAM tool. The Jira, Intune, and Jamf syncs allow us to trust Reftab as our 100% live source of truth for all of our most critical assets. The software is easy to use and has been a real win for us. While the software is great, support is really where Reftab shines. There have now been two instances where I've found a bug and reported it to their support team. Both times they were able to apply a fix within hours of me reporting the issue. I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough!

Cons

None, reftab has been able to satisfy all of our business needs.

Alternatives considered

[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/)

Reason for choosing Reftab

We prefer to work with smaller, more agile companies.

Switched from

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Integration availability

Review Source

JV

John V.  
Strategic Systems Analyst  
Government Administration  
Used the software for: 6-12 months

### "Reftab and managing small and attractive assets"

September 20, 2020

5.0

We researched a number of solutions to manage our small and attractive assets before deciding on Reftab. As we started to push the boundaries in using this product, we discovered some limitations. When bringing these concerns to the attention of the developers, we have been very impressed by the positive response we receive every time. I now believe customer support provided by Reftab is one of its greatest strengths and I highly recommend this product to anyone looking at managing assets which are subject to being issued or loaned to staff.

Pros

Accessibility - Available in a browser at any location Interface - The information is presented clearly and display is customisable Auditing - Loan history and Changelog allow full audit trails to be maintained.

Cons

We are pushing the boundaries for which this product was designed. Initially we discovered some limitations when trying to import existing information and managing disparate assets such as security keys, power tools, surveying and safety equipment. These limitations have been addressed by the developers.

Reason for choosing Reftab

We did consider several alternatives and found Reftab most closely met the requirements we had established.

Review Source

KP

Kirk P.  
Jr Sys Admin  
Education Management  
Used the software for: 6-12 months

### "Reftab saves a lot of time for asset management"

October 5, 2022

5.0

There was a feature missing that impacted our workflow, I emailed support and that feature was implemented within a couple of weeks. This has been our continual experience with Reftab, amazing customer support and an all around great product.

Pros

Ease of use, ease of setup and the integrations. We have been abysmal at keeping our assets up-to-date, but with the integrations in Reftab a lot of our mistakes have been alleviated by the sync from Jamf and Intune. The auto checkout of assets has helped us keep up on equipment.

Cons

The mobile app would be nice if we used barcodes, but because of remote workforce now-a-days we do not put barcode/asset tags on equipment. If would be nice if the mobile app was able to OCR a pic of the serial number, but it's not a deal breaker in the slightest.

Review Source

Jordan S.  
Procurement Specialist  
Information Services  
Used the software for: 1-2 years

### "Excellent tool"

December 15, 2023

5.0

Pros

Reftab offers organized asset management.

Cons

Review Source

AB

Alex B.  
IT Support Technician  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Review"

September 7, 2023

4.0

A few things still need some more work, such as offering more ways to automate would be great, some more complex automation would be great like, "If the loan is XYZ and the user is Disabled email Manager (Insert body of the email and allow response) My company is really looking to automate as much as we can so being able to do more complex things in Reftab and make a more friendly API to use (have had some issues with trying to make things work, for example, the API will work fine on one call, I will change one thing and it no longer authenticates.)

Pros

The integration and automation, I would like more of these.

Cons

Manual management can be tricky to use, I would love a cleaner/more streamlined way for things that can not be managed via integrations.

Reason for choosing Reftab

Automation.

Review Source

Response from Reftab

September 8, 2023

Thanks for your review Alex! Much appreciated - we'll reach out to you regarding your workflow automation needs. Reftab can be configured to email a person's manager based on conditions like if the person is disabled and has equipment assigned to them, etc. There might be more that you're needing (such as a reply to address), so we're happy to work directly with you for that. Thanks again!

MA

Mido A.  
Emission Technologist  
Environmental Services  
Used the software for: 1-2 years

### "Reftab is a good tool for asset tracking"

March 28, 2024

5.0

Pros

Good to track assets and find them where they are located

Cons

Could be more user friendly but its okay

Review Source

AB

Alex B.  
NGO IT support  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Easy to use, critical for our company growth"

November 30, 2021

5.0

From day 1 they provided excellent customer service and gives rapid feature development and updates to cater to our needs.

Pros

Simple to use, easy to train our staff immediately. Fast feedback from developers to add features that are critical to our business. Slick interface makes it a pleasure to operate the platform. Search functionality + user log tracking means Data can be verified and corrected easily if need be, making sure our asset database is 100% reliable.

Cons

The mobile app has less functionality than the web platform. However the majority of our use so far has been with the web platform.

Review Source

JD

Jordan D.  
President  
Food Production  
Used the software for: 6-12 months

### "Great software"

January 30, 2024

5.0

Pros

Very easy to use and implement. It's made a major difference in tracking our various assets into and out of our facility. -Automated email reminders are great and definitely drive the assets back on time. -The printer agnostic feature is really nice too as we already had label stock and thermal printers -Identifying assets that need repair is great and so easy for the team to keep up with

Cons

So far so good! It would be great if there were other industry specific versions. In our case an integration with our POS system. It would allow us to assign assets while building delivery routes. In our business there are times that an asset is left at a delivery location. It would be great to track that.

Review Source

DD

Danny D.  
IT Support Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great inventory management system"

March 18, 2021

5.0

Again it's really about friendliness and folks that believe in their product. \[SENSITIVE CONTENT HIDDEN\], one of the founders, gave us a nice demo, highlighting features of how Reftab can work for us. At the end of the presentation, he was willing to come up with a package that would best suit the needs of our nonprofit. I am the one to set up the inventory management system and corresponding lending library that will be used my many employees in the future. The software is intuitive where I can figure out a lot on my own. Sometimes I would look for help in the documentation, and there are also times I have discussions with \[SENSITIVE CONTENT HIDDEN\] about certain questions or things that will come up in the future. It's been a great experience so far, and I'm sure any company will have a good time with Reftab too.

Pros

There is a lot to like about Reftab. It has a modern look and feel. It's software as a service, so there is nothing to download or install. It's quite easy to use, but it's recommended to at least look through the documentation. And the founders are always willing to help.

Cons

There is nothing not to like. But you must take time to learn how it works via documentation and experimentation.

Reason for choosing Reftab

There is nothing wrong with myTurn. There is another part of our organization that is using it as the lending library for items to loan to parents (toys and other childcare-related items). Ultimately we felt that Reftab was more suitable for IT assets and had a more modern look and feel. So we decided to go with Reftab.

Review Source

CB

Chris B.  
Media Systems Manager  
Broadcast Media  
Used the software for: 6-12 months

### "Flexible and Cost effective asset management"

November 10, 2020

5.0

Reftab has fast become one of our most relied upon business tools. The reporting features are very impressive and we are looking forward to implementing the self service employee portal soon. Reftab is fast, responsive and for the price, has a huge amount of value added features.

Pros

Reftab is a well priced, and highly customisable solution that has really helped us streamline our Asset Loans across multiple locations and divisions. The system was easy to deploy, and we were able to bulk ingest our asset catalogue via CSV. Once you are up and running, checking items in or out is very simple regardless of whether you are using a scanner or not. Flexible loan periods and auto reminder emails mean that the system supports the needs of not only our Resources team, but also the end users. The Reftab team are extremely responsive with support requests and are very happy to receive feedback.

Cons

No major cons at all. Having some more flexibility to customise confirmation emails based on asset type would be great - but Im sure the Reftab team would help out here if i raised it with them.

Review Source

MD

MATTHEW D.  
IT Support Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Reftab is Worth It"

January 8, 2021

5.0

The Reftab team was extremely responsive to our inquiries and concerns. They made multiple immediate changes to design flaws we recognized. The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive. I would entirely recommend Reftab to anyone looking for an asset management system.

Pros

The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system. Integration was seamless and gave us great insight into diagnosing issues with specific hardware.

Cons

It's intend use is to check out hardware on a "by user" basis. We have business office managers at our various locations who control and manage all hardware at the location. Since they could not assign hardware to them in the portal, we had to allow each advanced access, which allowed them access to areas we didn't want them to have.

Review Source

RG

Robert G.  
A/V Director  
Music  
Used the software for: Less than 6 months

### "110% satisfaction guaranteed."

February 3, 2022

5.0

user-friendly, with all extra features that i did not see anywhere else, customer service was extremely helpful. and the on-boarding for subscribers was top-notch. do your self a favor and take the software for a spin.

Pros

the asset management was amazing, but the ability to Bar code every asset and then check-in and check-out,and the iphone apllication for ease of use. this purchase was a no Brainer

Cons

when i find something i will revisit my review.

Reason for choosing Reftab

Non-Applicable

Review Source

HB

Heather B.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Brilliant tool for a small non-profit trying to keep track of loaned items"

January 13, 2023

5.0

Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets are expensive cameras and are donated (or funded by public donations) and are loaned out for free (with no deposits) so having easy tracking is a must. Didn't know exactly what we needed or how to set up so just started (really easy) with the default fields and this product has the flexibility to add fields as I was going along, or change things at a later date. Haven't yet used the "request custody validation" but think this will help us at year end to double check where our loan cameras are. Great product and would recommend. Thank you Reftab.

Pros

Really easy to use for someone with no experience in asset/loan management; Multiple asset sub-locations; Fully customizable fields for asset records, and in different categories; Flexible set-ups (can change fields/settings after set-up);Desktop & Android App; Open ended loan functionality; Easy reporting - quick report to see current loans, easy to report/filter to see loan out history;

Cons

For several months I repeatedly got prompted to take the tutorial every time I logged in;

Review Source

CY

Chris Y.  
IT Engineering Lead  
Financial Services  
Used the software for: 6-12 months

### "Fast, Simple & Effective"

October 5, 2022

4.0

Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using Reftab's workflow & webhook features. Looking forward to see what they do next.

Pros

Easy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent.

Cons

API could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't!

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/)

Reason for choosing Reftab

Ease of setup and cost.

Review Source

BG

Benjamin G.  
IT Admin  
Construction  
Used the software for: I used a free trial

### "Great Support"

April 22, 2024

5.0

Pros

Great customer support. US based company. US based storage.

Cons

2FA is not in the free version. I do not like Free Trial promotions on the asset webpage all the time. I wish we could turn that off.

Review Source

EO

Elena O.  
IT support engineer  
Entertainment  
Used the software for: 1-2 years

### "Good and totally worth the money"

March 2, 2022

5.0

Pros

Convenience, cost, fast customer support, constantly improving

Cons

Would be great if they can add order tracking module (on the other hand, not many asset management systems have it). Mobile app isn't good in scanning qr/bar-codes sometimes.

Review Source

BC

Brent C.  
Audio Solutions Specialist  
Media Production  
Used the software for: 1-2 years

### "The perfect solution for our rental inventory needs"

September 9, 2020

5.0

We looked at many software options that cost 10 times that of Reftab and never perfectly fit the bill of our specific needs. Reftab, right off the shelf was a great solution for our application and came in at a considerable lower cost than the other software options that were evaluated.

Pros

Reftab is a powerful tool to manage rental inventory going in and out and being able to identify the status and location of any given at any given time is very helpful in our quick passed application.

Cons

There is not much I am missing in the software. My only feature request in customized reporting has been submitted to the company.

Reason for choosing Reftab

Reftab was the solution for our specific needs.

Review Source

JT

Jefferson T.  
Network Admin  
Financial Services  
Used the software for: Less than 6 months

### "REFTAB for the Win"

January 26, 2023

5.0

Love it, very easy to use and comes with an App to download that allows for management on the go

Pros

Cloud based and very user friendly and easy to upload different databases to.

Cons

Cost of moving up to gain other items like specialized reporting

Alternatives considered

[Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/)[Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/)

Reason for choosing Reftab

Cheaper, more intuitive, and minimized on what was needed.

Switched from

[Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/)

WASP DB came out on critical list for NESSUS Scan and to update it was going to cost more than system was worth to my business.

Review Source

WH

William H.  
Staff member  
Religious Institutions  
Used the software for: Less than 6 months

### "Reftab is a problem solver. "

August 25, 2021

5.0

Pros

I'm an enneagram type 1 (the perfectionist), and this software is incredible. I love how easy it is to use. Checking an item in/out is so easy, which is key for our business. We use this software to keep track of company vehicles. As the Head of transportation, it allows me to keep track of all the vehicles. Their customer service is amazing too!

Cons

I haven't found any problems or dislikes with the software yet. It operates 100% for us.

Review Source

CT

Conrad T.  
IT-Assistant  
Shipbuilding  
Used the software for: Less than 6 months

### "Stockholm Repairyard review "

June 28, 2022

4.0

We think it's really good, but have problems with the location problem.

Pros

We here at Stockholm Repairyard are very happy about using Reftab. Now we can localise which house IT equipments are and the the information about the product.

Cons

We at Stockholm Repairyard prefer to view our location images via the web application rather than the phone. We would also like to add photos from the location from the phone when we can only see it. We believe it would be preferable to be able to add and view photos from mobile devices. It would be easier to see locations on the web application if you could only add pictures but not see them; we think this is kind of stupid.

Reason for choosing Reftab

We here at Stockholm Repairyard think it's the best in the business

Review Source

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