# Page 4 | Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Reftab the right CMMS solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136727/Reftab/reviews --- Reftab 4.7 (138) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of Reftab ## Showing most helpful reviews Showing 76-100 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TW Tony W. Facilities Manager Facilities Services Used the software for: 1-2 years ### "Great Product & outstanding customer service!!" May 3, 2024 5.0 My overall experience has been great. We have used other systems in the past and they clashed with our systems or became over complicated to update. I feel confident that have got this covered. Recently I had an issue that was resolved very quickly and professionally. Pros It was easy to set up with the support team helping me, when I got stuck they were always quick to resolve any issues. I find it easy to use and run reports. They are always developing and trying to improve. We don't use it to its full potential yet but I am confident that in the future we will. Its a great product in my opinion as I like to keep things simple to make life easier. Cons There is not much I don't like to be honest. I sometimes find it frustrating when trying to look items up but that is more down to me not using it enough. Review Source AP Avishal P. Station Analyst Airlines/Aviation Used the software for: 1-2 years ### "Best Program on the Market " March 15, 2021 5.0 The experience with has been fantastic, from the program to the management team. Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out. Pros The user interface is simple and easy to work with. Made it so much easier to locate assets that have been signed out to employees and track the usage. It was an easy transition for employees to start using the program and the training aspect was fast and easy. Reporting is fantastic by getting notifications of who has not turned in something. Cons I don’t have any Cons on the software because if I do find something missing the team is always available to try to find a way to get us what we are looking for. Alternatives considered [GigaTrak Asset Tracking System](https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System/) Reason for choosing Reftab looks modern has the flexibility of multiple users at a fixed price, we can use this program in many of our department's which is a huge plus. We were looking for a program that can track assets and consumables at the same time and have the flexibility to have separate user access to each department Review Source TH Trevor H. ICT Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Great product, so easy to setup and use!" December 1, 2022 5.0 Experience with has been great and the support from the Reftab team has been superb and they have sorted out anything I've raised with them. Well done guys! Pros Checking in and out and having locations of where equipment is are fantastic. I can easy see who checked items in and out too, which is essential. Cons I wish there was a way to fix the default sorting order in the Asset view (call outstanding on this, so hopefully it's possible) and wish I could use the Change History without having to upgrade to a higher tier. Would like to choose a default Tab when opening the program too. Everything else is great! Reason for choosing Reftab n/a Review Source JS Jeanie S. Special Projects Coordinator Veterinary Used the software for: Less than 6 months ### "RefTab Is Great!" September 26, 2022 5.0 Positive and exciting to implement. Pros Im not sure as I have just scratched the surface. I do like the rapid responses I get when I have questions. Cons Needs a payment module. Since we are loaning equipment to the general public, I would like to be able to have a separate 'client' option with ability to accept payments and deposits. Reason for choosing Reftab I searched for an asset tracking software that could track assets in the field and on the go, like UPS, but affordable. has great customer service and most of what we needed. We are a 501c3 and need to track large amounts of donated equipment. Review Source RW Riki W. Software Administrations Support Education Management Used the software for: 1-2 years ### "Easy asset management" March 2, 2021 5.0 We have been able to move our asset loan system from a very messy shared google calendar system to , it has reduced individual workload and enabled more independence in making planning choices for asset loans across our organisation. We have also been able to significantly grow the amount of assets that we have available for loan as the management and tracking of the items is a lot more efficient. Pros The software makes it extremely easy for multiple users to be able to log in and see what assets are available to be loaned and make reservations for them as required. We were looking for a solution that would allow many users to access the information centrally and this does it beautifully. Cons The pre-determined access levels are the most challenging with the software, but we have found ways to work around this. We can't easily set access to specific sections and views, as this is a bit limited. Any issues or improvements we have, we make suggestions to the team at , and if they think it is beneficial, will roll out the change in an update to accommodate the request. Reason for choosing Reftab The integration of single sign on capability was a huge deciding factor. We also found was a much more simple end user interface than offered with the other products. Price was also a big factor. Review Source JB Jeremy B. IT Manager Consumer Services Used the software for: 1-2 years ### "Great ITAM solution" April 1, 2024 5.0 Pros was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app! Cons the only Con I can think of is that it would be nice if had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices Review Source SB Scott B. Information Technology Engineer Research Used the software for: Less than 6 months ### "Absolutely astonished by the support offered by Reftab" March 10, 2022 5.0 Pros checks all of our boxes for a ITAM tool. The Jira, Intune, and Jamf syncs allow us to trust Reftab as our 100% live source of truth for all of our most critical assets. The software is easy to use and has been a real win for us. While the software is great, support is really where Reftab shines. There have now been two instances where I've found a bug and reported it to their support team. Both times they were able to apply a fix within hours of me reporting the issue. I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough! Cons None, has been able to satisfy all of our business needs. Alternatives considered [Oomnitza](https://www.capterra.com/p/154261/Oomnitza/) Reason for choosing Reftab We prefer to work with smaller, more agile companies. Switched from [Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/) Integration availability Review Source JV John V. Strategic Systems Analyst Government Administration Used the software for: 6-12 months ### "Reftab and managing small and attractive assets" September 20, 2020 5.0 We researched a number of solutions to manage our small and attractive assets before deciding on . As we started to push the boundaries in using this product, we discovered some limitations. When bringing these concerns to the attention of the developers, we have been very impressed by the positive response we receive every time. I now believe customer support provided by Reftab is one of its greatest strengths and I highly recommend this product to anyone looking at managing assets which are subject to being issued or loaned to staff. Pros Accessibility - Available in a browser at any location Interface - The information is presented clearly and display is customisable Auditing - Loan history and Changelog allow full audit trails to be maintained. Cons We are pushing the boundaries for which this product was designed. Initially we discovered some limitations when trying to import existing information and managing disparate assets such as security keys, power tools, surveying and safety equipment. These limitations have been addressed by the developers. Reason for choosing Reftab We did consider several alternatives and found most closely met the requirements we had established. Review Source KP Kirk P. Jr Sys Admin Education Management Used the software for: 6-12 months ### "Reftab saves a lot of time for asset management" October 5, 2022 5.0 There was a feature missing that impacted our workflow, I emailed support and that feature was implemented within a couple of weeks. This has been our continual experience with , amazing customer support and an all around great product. Pros Ease of use, ease of setup and the integrations. We have been abysmal at keeping our assets up-to-date, but with the integrations in a lot of our mistakes have been alleviated by the sync from Jamf and Intune. The auto checkout of assets has helped us keep up on equipment. Cons The mobile app would be nice if we used barcodes, but because of remote workforce now-a-days we do not put barcode/asset tags on equipment. If would be nice if the mobile app was able to OCR a pic of the serial number, but it's not a deal breaker in the slightest. Review Source Jordan S. Procurement Specialist Information Services Used the software for: 1-2 years ### "Excellent tool" December 15, 2023 5.0 Pros offers organized asset management. Cons Review Source AB Alex B. IT Support Technician Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Review" September 7, 2023 4.0 A few things still need some more work, such as offering more ways to automate would be great, some more complex automation would be great like, "If the loan is XYZ and the user is Disabled email Manager (Insert body of the email and allow response) My company is really looking to automate as much as we can so being able to do more complex things in and make a more friendly API to use (have had some issues with trying to make things work, for example, the API will work fine on one call, I will change one thing and it no longer authenticates.) Pros The integration and automation, I would like more of these. Cons Manual management can be tricky to use, I would love a cleaner/more streamlined way for things that can not be managed via integrations. Reason for choosing Reftab Automation. Review Source Response from Reftab September 8, 2023 Thanks for your review Alex! Much appreciated - we'll reach out to you regarding your workflow automation needs. Reftab can be configured to email a person's manager based on conditions like if the person is disabled and has equipment assigned to them, etc. There might be more that you're needing (such as a reply to address), so we're happy to work directly with you for that. Thanks again! MA Mido A. Emission Technologist Environmental Services Used the software for: 1-2 years ### "Reftab is a good tool for asset tracking" March 28, 2024 5.0 Pros Good to track assets and find them where they are located Cons Could be more user friendly but its okay Review Source AB Alex B. NGO IT support Non-Profit Organization Management Used the software for: I used a free trial ### "Easy to use, critical for our company growth" November 30, 2021 5.0 From day 1 they provided excellent customer service and gives rapid feature development and updates to cater to our needs. Pros Simple to use, easy to train our staff immediately. Fast feedback from developers to add features that are critical to our business. Slick interface makes it a pleasure to operate the platform. Search functionality + user log tracking means Data can be verified and corrected easily if need be, making sure our asset database is 100% reliable. Cons The mobile app has less functionality than the web platform. However the majority of our use so far has been with the web platform. Review Source DW Derrick W. Director of Information Technology Architecture & Planning Used the software for: Less than 6 months ### "Great asses management tool" May 6, 2024 5.0 It has been great. I tested several products before picking this one and I made the right choice. Pros The ability to track anything as an asset, and link accessories to the asset. Cons So far none. The only downside was exporting the computers from my RMM tool with user accounts there wasnt a way I could find to import to with the user. I had to manually assign all of the assets. Just time consuming but not a big deal. Reason for choosing Reftab More flexibility in assets, License management built in. And the ability to email the user to sign off that they still have the asset. Review Source JD Jordan D. President Food Production Used the software for: 6-12 months ### "Great software" January 30, 2024 5.0 Pros Very easy to use and implement. It's made a major difference in tracking our various assets into and out of our facility. -Automated email reminders are great and definitely drive the assets back on time. -The printer agnostic feature is really nice too as we already had label stock and thermal printers -Identifying assets that need repair is great and so easy for the team to keep up with Cons So far so good! It would be great if there were other industry specific versions. In our case an integration with our POS system. It would allow us to assign assets while building delivery routes. In our business there are times that an asset is left at a delivery location. It would be great to track that. Review Source DD Danny D. IT Support Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Great inventory management system" March 18, 2021 5.0 Again it's really about friendliness and folks that believe in their product. \[SENSITIVE CONTENT HIDDEN\], one of the founders, gave us a nice demo, highlighting features of how can work for us. At the end of the presentation, he was willing to come up with a package that would best suit the needs of our nonprofit. I am the one to set up the inventory management system and corresponding lending library that will be used my many employees in the future. The software is intuitive where I can figure out a lot on my own. Sometimes I would look for help in the documentation, and there are also times I have discussions with \[SENSITIVE CONTENT HIDDEN\] about certain questions or things that will come up in the future. It's been a great experience so far, and I'm sure any company will have a good time with Reftab too. Pros There is a lot to like about . It has a modern look and feel. It's software as a service, so there is nothing to download or install. It's quite easy to use, but it's recommended to at least look through the documentation. And the founders are always willing to help. Cons There is nothing not to like. But you must take time to learn how it works via documentation and experimentation. Reason for choosing Reftab There is nothing wrong with myTurn. There is another part of our organization that is using it as the lending library for items to loan to parents (toys and other childcare-related items). Ultimately we felt that was more suitable for IT assets and had a more modern look and feel. So we decided to go with Reftab. Review Source CB Chris B. Media Systems Manager Broadcast Media Used the software for: 6-12 months ### "Flexible and Cost effective asset management" November 10, 2020 5.0 has fast become one of our most relied upon business tools. The reporting features are very impressive and we are looking forward to implementing the self service employee portal soon. Reftab is fast, responsive and for the price, has a huge amount of value added features. Pros is a well priced, and highly customisable solution that has really helped us streamline our Asset Loans across multiple locations and divisions. The system was easy to deploy, and we were able to bulk ingest our asset catalogue via CSV. Once you are up and running, checking items in or out is very simple regardless of whether you are using a scanner or not. Flexible loan periods and auto reminder emails mean that the system supports the needs of not only our Resources team, but also the end users. The Reftab team are extremely responsive with support requests and are very happy to receive feedback. Cons No major cons at all. Having some more flexibility to customise confirmation emails based on asset type would be great - but Im sure the team would help out here if i raised it with them. Review Source MD MATTHEW D. IT Support Manager Hospital & Health Care Used the software for: 1-2 years ### "Reftab is Worth It" January 8, 2021 5.0 The team was extremely responsive to our inquiries and concerns. They made multiple immediate changes to design flaws we recognized. The system is streamlined and allows for configuration to your organization's needs. The price was extremely competitive. I would entirely recommend Reftab to anyone looking for an asset management system. Pros The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system. Integration was seamless and gave us great insight into diagnosing issues with specific hardware. Cons It's intend use is to check out hardware on a "by user" basis. We have business office managers at our various locations who control and manage all hardware at the location. Since they could not assign hardware to them in the portal, we had to allow each advanced access, which allowed them access to areas we didn't want them to have. Review Source RG Robert G. A/V Director Music Used the software for: Less than 6 months ### "110% satisfaction guaranteed." February 3, 2022 5.0 user-friendly, with all extra features that i did not see anywhere else, customer service was extremely helpful. and the on-boarding for subscribers was top-notch. do your self a favor and take the software for a spin. Pros the asset management was amazing, but the ability to Bar code every asset and then check-in and check-out,and the iphone apllication for ease of use. this purchase was a no Brainer Cons when i find something i will revisit my review. Reason for choosing Reftab Non-Applicable Review Source HB Heather B. Volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "Brilliant tool for a small non-profit trying to keep track of loaned items" January 13, 2023 5.0 Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets are expensive cameras and are donated (or funded by public donations) and are loaned out for free (with no deposits) so having easy tracking is a must. Didn't know exactly what we needed or how to set up so just started (really easy) with the default fields and this product has the flexibility to add fields as I was going along, or change things at a later date. Haven't yet used the "request custody validation" but think this will help us at year end to double check where our loan cameras are. Great product and would recommend. Thank you . Pros Really easy to use for someone with no experience in asset/loan management; Multiple asset sub-locations; Fully customizable fields for asset records, and in different categories; Flexible set-ups (can change fields/settings after set-up);Desktop & Android App; Open ended loan functionality; Easy reporting - quick report to see current loans, easy to report/filter to see loan out history; Cons For several months I repeatedly got prompted to take the tutorial every time I logged in; Review Source CY Chris Y. IT Engineering Lead Financial Services Used the software for: 6-12 months ### "Fast, Simple & Effective" October 5, 2022 4.0 Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using 's workflow & webhook features. Looking forward to see what they do next. Pros Easy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent. Cons API could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't! Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/) Reason for choosing Reftab Ease of setup and cost. Review Source EO Elena O. IT support engineer Entertainment Used the software for: 1-2 years ### "Good and totally worth the money" March 2, 2022 5.0 Pros Convenience, cost, fast customer support, constantly improving Cons Would be great if they can add order tracking module (on the other hand, not many asset management systems have it). Mobile app isn't good in scanning qr/bar-codes sometimes. Review Source BC Brent C. Audio Solutions Specialist Media Production Used the software for: 1-2 years ### "The perfect solution for our rental inventory needs" September 9, 2020 5.0 We looked at many software options that cost 10 times that of and never perfectly fit the bill of our specific needs. Reftab, right off the shelf was a great solution for our application and came in at a considerable lower cost than the other software options that were evaluated. Pros is a powerful tool to manage rental inventory going in and out and being able to identify the status and location of any given at any given time is very helpful in our quick passed application. Cons There is not much I am missing in the software. My only feature request in customized reporting has been submitted to the company. Reason for choosing Reftab was the solution for our specific needs. Review Source JT Jefferson T. Network Admin Financial Services Used the software for: Less than 6 months ### "REFTAB for the Win" January 26, 2023 5.0 Love it, very easy to use and comes with an App to download that allows for management on the go Pros Cloud based and very user friendly and easy to upload different databases to. Cons Cost of moving up to gain other items like specialized reporting Alternatives considered [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/)[Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/) Reason for choosing Reftab Cheaper, more intuitive, and minimized on what was needed. Switched from [Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/) WASP DB came out on critical list for NESSUS Scan and to update it was going to cost more than system was worth to my business. Review Source WH William H. Staff member Religious Institutions Used the software for: Less than 6 months ### "Reftab is a problem solver. " August 25, 2021 5.0 Pros I'm an enneagram type 1 (the perfectionist), and this software is incredible. I love how easy it is to use. Checking an item in/out is so easy, which is key for our business. We use this software to keep track of company vehicles. As the Head of transportation, it allows me to keep track of all the vehicles. Their customer service is amazing too! Cons I haven't found any problems or dislikes with the software yet. It operates 100% for us. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.